--- title: CINC Systems Reviews meta\_title: 'CINC Systems Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 104 reviews by the users' company size, role or industry to find out how CINC Systems works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 104 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate ---

# CINC Systems Reviews & Product Details

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CINC Systems is the community association management industry’s largest technology partner, supporting more than 50,000 communities and over 5 million residents. CINC's AI-powered, all-in-one platform unifies accounting, banking, operations, and resident engagement for every community type—single-family, condominium, high-rise, lifestyle, and more. Backed by Hg Capital, CINC helps management companies work smarter and more profitably while delivering an exceptional experience to the communities they serve.

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Product Website
CINC Systems
Seller
[CINC Systems](https://www.g2.com/sellers/cinc-systems)
Discussions
[CINC Systems Community](https://www.g2.com/products/cinc-systems/discuss)
Languages Supported

English

Solution Type

Best-of-Breed

Overview by
Kim Pitsko

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

2 months

[
View More Pricing Information
](https://www.g2.com/products/cinc-systems/pricing)

## CINC Systems Integrations
(8)

What do users say about integrations?

Verified by CINC Systems

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

AvidXchange

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Axela

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HubSpot Service Hub

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LetterStream

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Outbound Spam Guard (OSG)

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 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SAP Concur

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Smartwebs

](https://www.g2.com/products/smartwebs/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

STAN AI

](https://www.g2.com/products/stan-ai/reviews)

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 ![Tammy C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tammy C.")
TC

Tammy C.

Community Association Financial Director

Small-Business (50 or fewer emp.)

3/16/2021

"We love the program"

5/5

What do you like best about CINC Systems?

The flow of the processes and tracking ability Review collected by and hosted on G2.com.

What do you dislike about CINC Systems?

Not being able to do certain tasks even as the administrator and when batches have different dates it takes a while to research to fix the issue. Support has not been alot of help in researching and getting to the bottom of things. I have to figure it all out myself. Review collected by and hosted on G2.com.

What problems is CINC Systems solving and how is that benefiting you?

We have streamlined many processes. I believe we benefit with the clients having all the access on the portal. Review collected by and hosted on G2.com.

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3/16/2022
Current UserValidated ReviewerSource: Organic

 ![Arielle F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arielle F.")
AF

Arielle F.

Recruiter

Small-Business (50 or fewer emp.)

8/24/2021

"CINC for Community Management"

3.5/5

What do you like best about CINC Systems?

The thing I like best about using CINC Systems are all of the different reports that someone can run from the software. Review collected by and hosted on G2.com.

What do you dislike about CINC Systems?

Not all of the information entered into CINC does, in fact, sync with our other software SenEarthCo, which means that we have to enter some of the same information twice into two different software. Review collected by and hosted on G2.com.

What problems is CINC Systems solving and how is that benefiting you?

One problem we solve using CINC is being able to produce different reporting information quickly, and in various formats for our Boards of Directors. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Stefanie N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stefanie N.")
SN

Stefanie N.

Regional Director

Small-Business (50 or fewer emp.)

3/18/2021

"Better, Easy and Fast"

4/5

What do you like best about CINC Systems?

Effective performance is a key part to any management software. I think a key ingredient to this is CINC's integrated partners. These partners have essentially bought in to our success, and do everything possible to make our everyday job as easy and stress-free as possible. I love that our accounts are reconciled on a daily basis. I love that we can complete a mass-mailing with a click of a button. I love that we are able to offer so many different payment options to our clients. I haven't explored the new online voting option, but I look forward seeing what they have to offer. Review collected by and hosted on G2.com.

What do you dislike about CINC Systems?

I believe the major downside to CINC is the violation application. It is very tedious, laborious and time consuming. The off-line work option doesn't work half of the time. There are constantly glitches with correspondences created. Letters are hard to edit. Pictures cannot be time and dates stamped. The list goes on and on. This is one time in CINC where I feel I have to double, triple, quadruple check every time I use it..and that still does not mean that everything will come out correct in the end. Review collected by and hosted on G2.com.

What problems is CINC Systems solving and how is that benefiting you?

The new portfolio application is a great addition to the CINC software. I believe that with time it will significantly improve the way our association managers perform. I love how it combines all the information to provide a detailed management report for each association. If this application was linked to work orders, board tasks, invoices, etc. it would be a total game changer. I would also like to see CINC make it easier to change, update, and delete action items. I'm really looking forward to seeing where CINC takes this. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Brad v.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brad v.")
BV

Brad v.

National VP of HOA Management

Small-Business (50 or fewer emp.)

3/17/2021

"Satisfied Customer"

4/5

What do you like best about CINC Systems?

We started using CINC in 2016 and immediately saw an increase in our profitability utilizing the management module. The way CINC is setup allows us to have greater visibility of each step of the accounting process and we have seen a drastic improvement in our ability to complete monthly financials. The mobile app has been a game-changer for us in our local market. Review collected by and hosted on G2.com.

What do you dislike about CINC Systems?

The violation app is still full of bugs and my team is reporting functionality issues and we are still experiencing data connectivity issues even after trying every major cellular provider. The offline feature is still not working correctly. The lack of custom reporting is an issue. In Florida, we have many overseas owners, and the system is not set up to allow for international addresses. Review collected by and hosted on G2.com.

Recommendations to others considering CINC Systems:

Do not try to convert all associations at one time. Take it one portfolio at a time. Review collected by and hosted on G2.com.

What problems is CINC Systems solving and how is that benefiting you?

Monthly financial production. Increased profitability. Being able to produce violation and collection letters electronically. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

JC

Julie C.

Director of Financial Reporting

Small-Business (50 or fewer emp.)

3/16/2021

"Cinc Review"

4/5

What do you like best about CINC Systems?

I like how it posts payments and the group reports and other reporting options.

I love having the integrated banks and all that allows us to see and reconcile daily Review collected by and hosted on G2.com.

What do you dislike about CINC Systems?

I think the custom reports needs to enhanced and easier to use.

Also the budget format needs to be enhanced to allow for budget reports that can be sent out directly from Cinc to the boards and homeowners.

I also don't like that the budget export doesn't keep the allocation that was uploaded when you reexport or from year to year.

I would also like to see that the ACH information can be copied back and forth from the information page to the offsite address page as it has to be reentered when people move from address to address. Review collected by and hosted on G2.com.

What problems is CINC Systems solving and how is that benefiting you?

Transfers with integrated banks and cash flow is now easier. Ease of financial reporting also.

But can we be able to email right out of Cinc rather than having to save the report and then email? Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

RM

Rhonda M.

Principal | Executive Vice President

Small-Business (50 or fewer emp.)

3/16/2021

"Excited and Impressed!"

5/5

What do you like best about CINC Systems?

The energy and resources CINC is investing in its technology are exciting. The only thing they could do better is to have me come down and sit beside the developers to whisper in their ears and cheer them on! Nothing comes fast enough for clients, of course, but the roadmap is an exciting start to great things to come. I believe CINC is on track to be the BEST industry software.

The Portfolio Manager Module has been long-awaited and, even though it is in the early stages and somewhat limited, our manager--who hate to have to learn anything new, by the way, are LOVING it. Review collected by and hosted on G2.com.

What do you dislike about CINC Systems?

As said in what I like best, nothing comes fast enough. Their priorities are not always my priorities, but I realize I am only one customer among many.

I do not love the website templates, and I'm excited that new ones are coming out. I hope they give more flexibility than the current ones because our clients are craving it. And I hope they are a bit easier to set up and use.

I could write a book about the changes I'd love to see in webaxis, but I'm trying to be patient and see what comes out.

Reporting is probably one of the weakest links in the CINC chain. We have long been promised updates to report look and functionality and reporting options and are still waiting...somewhat patiently. But when you think about it, reporting to our boards of directors is absolutely one of the most important aspects of our business so it hurts to be behind in that area. Review collected by and hosted on G2.com.

What problems is CINC Systems solving and how is that benefiting you?

Communication is the biggest, and the roadmap shows vast improvements to come soon. The accounting is the absolute best, no doubt. Just keep it coming!

I love that the accounting and webaxis sides of CINC integrate, and am hoping for even more integration between them in the future. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

BB

Blaine B.

Small-Business (50 or fewer emp.)

11/5/2020

"Exceptional Product and Customer Service"

5/5

What do you like best about CINC Systems?

Assistance at the implementation phase was above and beyond our expectations. CINC's implementation team worked with us constantly and assisted throughout the entire process. Continued support was just as helpful and responsive as the implementation team. CINC continues to be updated with great services and information regarding the updates are very helpful. CINC is able to perform many functions that other programs cannot and we were given walkthroughs and instructions on how to take advantage of those functions. We were given more than what we expected and their customer service is excellent. Review collected by and hosted on G2.com.

What do you dislike about CINC Systems?

We have not experienced any issues that weren't resolved. Either there was a solution to this problem we were having, or they added a solution to the site; a wonderful benefit of their continued maintenance. All issues experienced during implementation were a result of the failures or poor features from our prior software. Review collected by and hosted on G2.com.

What problems is CINC Systems solving and how is that benefiting you?

CINC resolved problems related to how homeowners pay assessments, how homeowners can view their account, greatly improved our accounts payable process (and they work well with other companies that specifically do accounts payable), consolidated all information into easily accessible areas.

Because CINC provides several services that we normally did in-house, we have reduced a significant amount of our expenditures. Review collected by and hosted on G2.com.

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11/10/2020
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate")
AR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

3/17/2021

"Best Software to Date"

5/5

What do you like best about CINC Systems?

I love that CINC constantly updates each year with more offerings for our communities and managers to use for the most transparency and communication with our customers. Review collected by and hosted on G2.com.

What do you dislike about CINC Systems?

Some of the issues are put on hold to release new features instead. Items such as a logo getting fully embedded in our emails or reporting needs, get placed on hold for other releases. Review collected by and hosted on G2.com.

Recommendations to others considering CINC Systems:

It is complex software while being user-friendly. Truly Robust. After 8 years of use, I still find new ways to do things! Review collected by and hosted on G2.com.

What problems is CINC Systems solving and how is that benefiting you?

We have streamlined so many of our processes with CINC Systems, giving up the need for so many salaries for support giving us the ability to hire where we truly need the support and staff. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

JP

John P.

President

Small-Business (50 or fewer emp.)

3/18/2021

"Efficiency Growth"

4.5/5

What do you like best about CINC Systems?

Powerful and financial reporting allows clients current and accurate data for timely analysis. Review collected by and hosted on G2.com.

What do you dislike about CINC Systems?

Periodic problems with violation letter writing by the staff. Review collected by and hosted on G2.com.

What problems is CINC Systems solving and how is that benefiting you?

Portfolio Management module. This module is newer and allows client data to be extracted to document well all of the efforts made on behalf of the client, organize client service on an annual calendar, and minimize the risk of balls dropping. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
AA

Verified User in Accounting

Small-Business (50 or fewer emp.)

11/5/2020

"Our business had started growing when we switched to Cinc"

5/5

What do you like best about CINC Systems?

The apps make our business shine and gives us a huge edge over competition Review collected by and hosted on G2.com.

What do you dislike about CINC Systems?

Would like to customize the cinc web per association a little more. Review collected by and hosted on G2.com.

Recommendations to others considering CINC Systems:

I am not good with change and it took me a long time to decide to make the move over to Cinc but it was the best decision I have made! I strongly recommend it! Review collected by and hosted on G2.com.

What problems is CINC Systems solving and how is that benefiting you?

We have our financials done the first week of the month and it has given my accounting team more time to work on other projects Review collected by and hosted on G2.com.

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3/18/2021
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about CINC Systems? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about CINC Systems
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GU

Guest User

What is CINC Systems used for?

0 Upvotes

0

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Join the conversation
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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

7 months

### Average Discount

8%

[
View More Pricing Information
](https://www.g2.com/products/cinc-systems/pricing)

CINC Systems Comparisons

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##### 
##### CINC Systems Features

Communication

Mass Communication

Calendar

Member Notifications

Member Management

Member Profiles

Member Database

Property Management

Payment Gateway

Maintenance Requests

Property Management Tools - Community Association Management

[
View More Features
](https://www.g2.com/products/cinc-systems/features)

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##### Categories on G2

[Property Management](https://www.g2.com/categories/property-management)[Community Association Management](https://www.g2.com/categories/community-association-management)

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