Access to learning materials and helpful tech support team. Review collected by and hosted on G2.com.

Have only been using cin7 for less than 1 month and currently haven't found any major issue. Review collected by and hosted on G2.com.

As an all in one inventory, multi-warehouse, multicurrency, POS. It does what it should. Review collected by and hosted on G2.com.

The slow customer service, They have had on their website for months maybe years they are seeing unprecedented demand. Often your ticket will be closed after an unsatisfactory reply from them. It might take 3-7 days to get a reply, I would reply back and another 3-7 days later I might get a follow-up. It can take weeks to sort a problem and normally we give up and find a workaround. This is on a premium account Review collected by and hosted on G2.com.

Cin7 is a simple and easy-to-use platform. Review collected by and hosted on G2.com.

The length of time for inventory to sync with Shopify and Shipstation. Review collected by and hosted on G2.com.

The software has all of the functionality we need for a growing retail business. Its WMS is a brilliant feature. Cin7's greatest capability is its ease of use. From the start, our employees are able to have a strong grasp of the system. Review collected by and hosted on G2.com.

Perhaps layout .... but that would only imply I could point to one that I liked better and I cannot. Review collected by and hosted on G2.com.

Great onboarding experience in Cin7. Especially mention Aswin who is very helpful and help us to setup the system. Review collected by and hosted on G2.com.

Report features may need to improve. But overall experience is great. Review collected by and hosted on G2.com.

We were trying to get a centralized system for our E-commerce, and Cin7 was the perfect option. It has Order management, Manufacturing, Pick n pack, sales reports. In short, if you are having multiple sales channels then cin7 makes perfect sense. Review collected by and hosted on G2.com.

Customer Support. They take days to weeks to respond.

No business will wait for that long to get things fixed. They really should be working on Customer support. Review collected by and hosted on G2.com.

Having so many features in one place, between getting invoices paid, tracking stock, and making a purchase order, it's most of what you need from an inventory management system and surrounding systems. Lots of integrations as well to make sure you have what you need. Review collected by and hosted on G2.com.

Not the best transparency in what is happening. Automated Stock transfers don't have reasons listed and their support is increadibly slow unless you pay for premium support.

As well, a lot of the features and systems (POs, Production Jobs, Sales Orders) look and feel the same, which makes them confusing to use, and often results in user errors that the system wont warn you about.

The system gets very complicated very quickly and numbers can then fall out of sync unless regularly reviewed and audited. Review collected by and hosted on G2.com.

Great customer service. Onboarding is long but many questions are answered. Customisation the product is possible. Reporting is great Review collected by and hosted on G2.com.

UX and UI. So many great features are let down by an unintuitive interface. Review collected by and hosted on G2.com.

Appealing price point for a small business. Makes for a near seamless process from quote to delivery. Review collected by and hosted on G2.com.

Appalling customer support wait times, especially if you're based in the U.S. Can take weeks to get a viable solution to issues. I also wouldn't recommend it for anyone that is primarily brick and mortar. Review collected by and hosted on G2.com.