--- title: Cin7 Omni Reviews meta\_title: 'Cin7 Omni Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 121 reviews by the users' company size, role or industry to find out how Cin7 Omni works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 121 scale: '5' date\_modified: '2026-08-07' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Cin7 Omni Reviews & Product Details Visit Website Cin7 Omni is a fully integrated, cloud-based inventory management software and Enterprise Resource Planning (ERP) alternative that streamlines operations across multiple channels in a single platform. Inventory and order management for every type of business: B2B, B2C, online stores, and brick-mortar. Connect and track products, sales channels, stock locations, orders, warehouses, workflows, reports and more into one automated solution. Track actual costs and keep your accounting software in real-time sync. Seemlessly integrate with your ecommerce, preferred 3PL and warehouses. Cin7 Omni’s Built-In EDI capabilities keep everything moving seamlessly, no matter how many large retail customers you have, with no additional costs, integrations, or complexity. Use Cin7 Omni with online marketplaces like Shopify and for every way you use Amazon: Seller, Vendor, FBA, FBM and Direct fulfillment. * * * Product Website Cin7 Omni Seller [Cin7](https://www.g2.com/sellers/cin7) Discussions [Cin7 Omni Community](https://www.g2.com/products/cin7-omni/discuss) Languages Supported English Solution Type All-in-One Overview by Lauren Cassidy Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/cin7-omni/pricing) ## Cin7 Omni Integrations (1) What do users say about integrations? Verified by Cin7 Omni [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews) Show More TL Tessa L. Warehouse Manager Small-Business (50 or fewer emp.) 3/24/2025 "Setup for WMS" 5/5 What do you like best about Cin7 Omni? The ease of inventory counts. Love the fact it is as simple as a excel spreadsheet. Review collected by and hosted on G2.com. What do you dislike about Cin7 Omni? We have opportunities to learn with the team for WMS. Review collected by and hosted on G2.com. What problems is Cin7 Omni solving and how is that benefiting you? We use Cin7 for our inventory proposes and branching out to the WMS shortrly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 7/7/2025 "Cin7 Omni - ideal integration" 5/5 What do you like best about Cin7 Omni? Cin7 Omni has been a great solution for our business. The customer support team is responsive and helpful. It’s made managing our operations much more efficient with inventory management and integrations with Shopify and Xero. Review collected by and hosted on G2.com. What do you dislike about Cin7 Omni? Having to pay consultants / 3rd parties for customisation. Review collected by and hosted on G2.com. What problems is Cin7 Omni solving and how is that benefiting you? Inventory management and integration with Shopify Plus and Xero Accounting. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 7/1/2025 "Great customer service and ticket response!" 4/5 What do you like best about Cin7 Omni? The helpful team solving our issues as they arise:) Review collected by and hosted on G2.com. What do you dislike about Cin7 Omni? Lack of integration options and hard coded development offering no room for process improvement unique to our distribution business Review collected by and hosted on G2.com. What problems is Cin7 Omni solving and how is that benefiting you? Inventory managment - It does have its restrictions for our multi-channel distribution channel model but hopefully see progress in this. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Briann B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Briann B.") BB Briann B. Site Support Specialist Small-Business (50 or fewer emp.) 10/22/2024 Business partner of the seller or seller's competitor, not included in G2 scores. "Excellent" 5/5 What do you like best about Cin7 Omni? Users can browse through the various components of Cin7 Omni with remarkable ease thanks to its user-friendly interface. For speedy decision-making, the dashboard's comprehensive picture of inventory levels, sales performance, and order management is especially helpful. It may take some time to thoroughly explore all of the capabilities, but the setup process is simple. Review collected by and hosted on G2.com. What do you dislike about Cin7 Omni? Although the cost might be a factor, the automation and efficiency it provides are substantial. Review collected by and hosted on G2.com. What problems is Cin7 Omni solving and how is that benefiting you? Inventory Visibility Multi-Channel Management Manual Processes Customer Management Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Joeri T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joeri T.") JT Joeri T. Director Small-Business (50 or fewer emp.) 10/4/2024 "Used to be good" 0/5 What do you like best about Cin7 Omni? It's a comprehensive solution that would cater for pretty much any need. Review collected by and hosted on G2.com. What do you dislike about Cin7 Omni? Outdated interface, extreme and frequent price hikes, not user friendly Review collected by and hosted on G2.com. What problems is Cin7 Omni solving and how is that benefiting you? It's allowing us to maintain accurate stock levels. We can access the database through the API which allows us to show current stock levels to our buyers on our website. The API also allows us to extract all data so we can manipulate it and create the tools we need for our business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Small-Business (50 or fewer emp.) 2/28/2024 "I needed help uploading measurements to over 1000 products" 5/5 What do you like best about Cin7 Omni? I find Cin7 very easy to use and when I have a question or an issue, I can easliy get help from them from the chat box, zoom call or articles they posted. Customer Service is wonderful. Review collected by and hosted on G2.com. What do you dislike about Cin7 Omni? When there is an error, I'm not sure what to do so I have to chat them for help. Review collected by and hosted on G2.com. What problems is Cin7 Omni solving and how is that benefiting you? Harshit Pandey was a wonderful help to me. I told him my issue and he tested and tried other ways to correct the error of Stock Control while I was adding dimentions to items that needed to be imported. He also helped me to change hundereds of products to inactive from a specific company that we no longer use. He was patient and kind and very easy to understand. We worked really well together. Review collected by and hosted on G2.com. Show More 8/13/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Small-Business (50 or fewer emp.) 6/14/2024 "Cin7 has ZILCH support, very important bc this is your inventory/financial flow through software" 0/5 What do you like best about Cin7 Omni? Software is very efficient but whenever you need support, and I've only needed it couple times in my 4years there, there is NONE. I've been here for a long time because it got bought out by Cin7 few years ago. Review collected by and hosted on G2.com. What do you dislike about Cin7 Omni? I have been with a company called DEAR for inventory management, and they got bought out by CIN7. There is absolutely no customer or technical service, support, help - nothing. Phone? Both numbers: 509-413-\*\*\*\* is busy, and you can't get through. Must not be a working number and 206-580-\*\*\*\* is a general voicemail that goes to neverland. I used their chat function, and first, it goes to a virtual agent, and then you can connect to a live agent, but you wait for days, and no one ever comes on. I have even created a ticket. It took them over a week to respond, and they didn't even resolve the issue. When I wrote back, they never responded. I pay over $400 month for this service, and I have never worked with a company that is this incompetent. I need things resolved quickly as it affects our financials, and there is literally NO ONE EVER THERE to email, chat, speak to, so I had to find them on Social Media and comment on their posts to get some answers or responses. DO NOT BUY THIS SOFTWARE SERVICE. The software might be efficient, but their customer service is HORRIBLE because there is literally no one there. On their IG page, I actually see a full staff of people on there. I am not sure if they are fake or if that is real because they never respond to anything! Review collected by and hosted on G2.com. What problems is Cin7 Omni solving and how is that benefiting you? inventory, financial and order mgmt service. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") UP Verified User in Pharmaceuticals Small-Business (50 or fewer emp.) 5/17/2024 "Excellent Experience with Great Support!" 5/5 What do you like best about Cin7 Omni? The functionality and the ease of use is definitely the best part of Cin7. Have all of our operations and accounting processes streamlined has made the day-to-day operations of our business a lot easier to manage. Cin7 has also streamlined our daily work flow and reduced the number of touch points for collecting sales. The training support we received was also excellent - Aman was a great teacher and supported us throughout our journey. He was always available for a last minute meeting and was more than happy to assist with any queries we had. He also tailored our sales order templates to allow us to capture crucial data which was amazing! Review collected by and hosted on G2.com. What do you dislike about Cin7 Omni? The only issue we experienced was not being able to split Woocommerce orders between branches without separating the orders completly. This was something we are working around due to stock issues, but it won't be a problem in the future once our stock levels at each branch are most consistent. Review collected by and hosted on G2.com. What problems is Cin7 Omni solving and how is that benefiting you? Streamlining our stock management and sales collection process Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JP John P. Small-Business (50 or fewer emp.) 5/7/2024 "Onboarding to Cin7 was relatively painless and the system is very simple to set up" 4/5 What do you like best about Cin7 Omni? The copy and paste function to import or update the various databases is a dream come true. No more painstaking data type formatting, just get your data in a simple spreadsheet (hwith the right header values) ctrl+C, ctr+V. Too easy and makes fixing errors a breeze. Review collected by and hosted on G2.com. What do you dislike about Cin7 Omni? Our products import from Shopify using the product options method for colour and size as opposed to the native size grid. Unfortunately this means our sizes sort alphabetically in the user interface and in reporting. It would be useful to have a size order translation table somewhere to control this. Review collected by and hosted on G2.com. What problems is Cin7 Omni solving and how is that benefiting you? Systemising our inventory planning, buying and management beyond what can be managed with a bunch of shared spreadsheets. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Bahir Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bahir Z.") BZ Bahir Z. CEO Small-Business (50 or fewer emp.) 7/16/2024 "Cin7 Solved our warehouse issues!" 4/5 What do you like best about Cin7 Omni? Cin7 is easy to learn how to use and the implementation process is relatively straight forward also. The fact they have built it into modules of POs, products etc and interlinked them make the transition easy! I love the API access also as this has allowed us to automate lots of routine tasks internally. Review collected by and hosted on G2.com. What do you dislike about Cin7 Omni? I can think they could benefit from expediting the process of building in customer feature requests Review collected by and hosted on G2.com. What problems is Cin7 Omni solving and how is that benefiting you? We had significant issues with stock going missing spoilage and overall issues with keeping on top of regular orders and stock. With Cin7, everything is now organised and in a clean format and we have reduced spoilage to \<1% per year. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Cin7 Omni? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Cin7 Omni ](https://www.g2.com/products/cin7-omni/discussions/new) ![Laura K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura K.") LK Laura Krajewski • Last activity about 6 years ago Cin7 integrations 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/26920-cin7-integrations) ![Laura K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura K.") LK Laura Krajewski • Last activity over 4 years ago Cin7 work with Amazon?? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/26919-cin7-work-with-amazon) [ View all Discussions ](https://www.g2.com/products/cin7-omni/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 16 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/cin7-omni/pricing) Cin7 Omni Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2ede6c93edfdf1e40aa77e95f22cfdc0/cin7-core.jpg "Product Avatar Image") Cin7 Core 4.2/5(345) [ Compare Now ](https://www.g2.com/compare/cin7-core-vs-cin7-omni) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5a6f556e1ff98be9e23c210b43ce84ee/unleashed.png "Product Avatar Image") Unleashed 3.9/5(30) [ Compare Now ](https://www.g2.com/compare/cin7-omni-vs-unleashed) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_53b9dddb30cc2ec0c621fd62676d2299/brightpearl.png "Product Avatar Image") Brightpearl 4.5/5(94) [ Compare Now ](https://www.g2.com/compare/brightpearl-vs-cin7-omni) ##### ##### Cin7 Omni Features Inventory Management Platform Features Centralized Inventory Database Inventory Level Dashboards Stock History Reporting Multichannel inventory management Warehouse Inventory Transfer Multichannel Inventory Syncing 3PL inventory management Client management Inventory Management Inventory Tracking Inventory Costing Integrations [ View More Features ](https://www.g2.com/products/cin7-omni/features) ## Top-Rated Alternatives [ ![Unleashed](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Unleashed") Unleashed 3.9/5(30) ](https://www.g2.com/products/unleashed/reviews) [ ![Zoho Inventory](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho Inventory") Zoho Inventory 4.4/5(91) ](https://www.g2.com/products/zoho-inventory/reviews) [ ![Fishbowl Inventory](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fishbowl Inventory") Fishbowl Inventory 4/5(274) ](https://www.g2.com/products/fishbowl-inventory/reviews) [ View All Alternatives ](https://www.g2.com/products/cin7-omni/competitors/alternatives) ##### Categories on G2 [Inventory Control](https://www.g2.com/categories/inventory-control-software)[Order Management](https://www.g2.com/categories/order-management)[Multichannel Retail](https://www.g2.com/categories/multichannel-retail) [Inventory Control](https://www.g2.com/categories/inventory-control-software)[Order Management](https://www.g2.com/categories/order-management)[Multichannel Retail](https://www.g2.com/categories/multichannel-retail)[Warehouse Management](https://www.g2.com/categories/warehouse-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best CRM Software](https://www.g2.com/discussions/what-s-the-best-crm-software-on-the-market)[What event ticketing platforms keep working reliably when registration volumes spike in the last 24 hours before an event?](https://www.g2.com/discussions/what-event-ticketing-platforms-keep-working-reliably-when-registration-volumes-spike-in-the-last-24-hours-before-an-event)[Top biometric authentication platforms for remote identity verification](https://www.g2.com/discussions/top-biometric-authentication-platforms-for-remote-identity-verification) [Which property restoration platforms provide robust budget and cost tracking across restoration jobs?](https://www.g2.com/discussions/which-property-restoration-platforms-provide-robust-budget-and-cost-tracking-across-restoration-jobs)[Which app monetization platforms are most trusted by ad operations managers at online media companies?](https://www.g2.com/discussions/which-app-monetization-platforms-are-most-trusted-by-ad-operations-managers-at-online-media-companies)[Pros and Cons Details](https://www.g2.com/products/cin7-omni/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)