AG
Amber G.
Office Manager
Small-Business (50 or fewer emp.)
"Improved Customer Service"
5/5
What do you like best about Cin7 Core?

Cin7 Core connects our website and ordering process to our financial system (Quickbooks). The integrations work quite well. Cin7's updated customer service process is much easier to navigate and to get the help we need in a timely manner. I appreciate the improved communication process too! Review collected by and hosted on G2.com.

What do you dislike about Cin7 Core?

There is nothing I can say that is disliked about Cin7 Core now that the updates have been implemented. I get the support I need very quickly now which I greatly appreciate! Review collected by and hosted on G2.com.

Caleb B.
CB
Caleb B.
Head of Ecommerce
Small-Business (50 or fewer emp.)
"Cin7 Core Review: A Feature-Rich Inventory and Order Management Solution for Growing Businesses"
4/5
What do you like best about Cin7 Core?

A good inventory and order managment system. Lots of functionality and reporting.Cin7 Core is an impressive inventory and order management system, offering a wealth of features designed to meet the needs of businesses looking to streamline their operations. With its robust functionality and extensive reporting capabilities, it caters well to companies managing inventory across multiple channels or locations. Review collected by and hosted on G2.com.

What do you dislike about Cin7 Core?

The combined reporting of sales of component products for virtual bundling is not currently a feature, this makes purchasing difficulty for these products. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"Onboarding team, Kevin, and Curtis, extremely knowledgeable, always available to help our company."
5/5
What do you like best about Cin7 Core?

Cin7 Core's inventory system works really well with smaller amounts of inventory 100 sku's to well over 10k sku's. Very Impressive. Working with Sales orders, Purchase orders, and inventory items are a breeze in cin7. Kevin, and Curtis, our onboarding specialists, were so friendly, professional, and knowledgeable; It was a breeze going through the integration process. We use the system all day every day and it was really easy implementing cin7 for our electrical supplies business. Review collected by and hosted on G2.com.

What do you dislike about Cin7 Core?

No phone support after onboarding, only email and opening a support ticket once onboarding is complete. It does seem to work for us. Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Small-Business (50 or fewer emp.)
"Great client support"
5/5
What do you like best about Cin7 Core?

Great support from the technical team at Cin7. Pubudika assisted promptly and got to a solution. Great job. Review collected by and hosted on G2.com.

What do you dislike about Cin7 Core?

Nothing to dislike at this stage. Thanks Review collected by and hosted on G2.com.

Verified User in Food Production
EF
Verified User in Food Production
Small-Business (50 or fewer emp.)
"After evaluating several systems, we found Cin7 to best option for our business."
5/5
What do you like best about Cin7 Core?

The system is modern and has many features which can be enabled. I especially liked the API and Zapier integration options which can allow further automation of tasks. Review collected by and hosted on G2.com.

What do you dislike about Cin7 Core?

I find the mobile app needs more work. You cannot use passkeys for SSO and there is no ability to do stock adjustments on the App. I would also like to see some sort of integration with a professional labelling solution such as Nice Label or Zebra products. Review collected by and hosted on G2.com.

AB
Alex B.
Owner
Small-Business (50 or fewer emp.)
"Dinush, our onboarding contact was great. The system will be very valuable for our company."
4/5
What do you like best about Cin7 Core?

It is a comprehensive warehouse management tool Review collected by and hosted on G2.com.

What do you dislike about Cin7 Core?

It's a little tricky to learn the system. Review collected by and hosted on G2.com.

KS
Kora S.
Logistics and Shipping Analyst
Small-Business (50 or fewer emp.)
"Good system but complex - take your time learning it"
4/5
What do you like best about Cin7 Core?

Very thorough and capable of roviding/ tracking so many details Review collected by and hosted on G2.com.

What do you dislike about Cin7 Core?

the accounting and QB integrations is not straightforward and needs some work. Things do not always map as you would expect them to and the hierarchies are all different; sometimes even employees are not sure how things work Review collected by and hosted on G2.com.

pranjal v.
PV
pranjal v.
Account Manager
Mid-Market (51-1000 emp.)
"Managing Inventory and Assemblies in most efficient way!"
4/5
What do you like best about Cin7 Core?

Cin 7 is really helpful in managing assemblies /dissassemblies for Bill of Materials.

It keeps proper track of components

Its valuation methods for finished goods are also accurate.

We can even add notes and documents while working on assembly module.

E-commerce integration features; the sales order consolidation; COGs generation etc are really amazing Review collected by and hosted on G2.com.

What do you dislike about Cin7 Core?

It is quite complicated to use for the user initially.

Need to improve after sales support service for eg; from whatsapp support to toll free numbers.

Need to improve invoice reminder features. Review collected by and hosted on G2.com.

Alazar M.
AM
Alazar M.
Warehouse Controller
Warehousing
Mid-Market (51-1000 emp.)
"It was a very interesting training session. Shuaib, was easy to ask questions and patient."
5/5
What do you like best about Cin7 Core?

It's user friendly

Report summary

Integration with multiple ERP software. Review collected by and hosted on G2.com.

What do you dislike about Cin7 Core?

I don't have any major issues with it so far. Review collected by and hosted on G2.com.

Ben B.
BB
Ben B.
Managing Director
Small-Business (50 or fewer emp.)
"update for customers"
4.5/5
What do you like best about Cin7 Core?

pretty easy to use for basic beginners it can plug in to ost apps ! Review collected by and hosted on G2.com.

What do you dislike about Cin7 Core?

sometimes when basic reports are needed these arent available Review collected by and hosted on G2.com.