--- title: CiiRUS Reviews meta_title: 'CiiRUS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how CiiRUS works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 19 scale: '5' date_modified: '2026-08-07' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # CiiRUS Reviews **Vendor:** CiiRUS **Category:** [Vacation Rental Software](https://www.g2.com/categories/vacation-rental) **Average Rating:** 4.1/5.0 **Total Reviews:** 19 ## About CiiRUS CiiRUS is more than just your vacation rental software. We're your partner in success! CiiRUS has delivered real solutions for established vacation rental professionals for more than 15 years. How does CiiRUS help vacation rental managers outpace their competition? • Unified calendar management from Airbnb, Vrbo, Hopper, TripAdvisor, HomeToGo, and more major OTAs, plus your own direct website built and hosted for you in-house. • Centrally track all income & expenses, charge or pay owners, & distribute branded owner statements directly from the software. • Built-in protection for every reservation, with up to $1M in liability coverage, $1M in real property protection, $25k in contents damage protection, and $15k in bedbug remediation. • Manage cleaning, maintenance, & inspections in one app along with the rest of your business, with deeply customizable checklists for property care staff. • Automate every beat of the guest lifecycle with text messages, emails & chats, driven by powerful automation tools and an included guest app. • Gain rich insights to your business with key performance tracking, customizable grids, & more than 50 instant reports. • Professional revenue management with dynamic pricing, competitor analysis, and yield management performed by a team of experts. • Hands-on listing optimization and merchandising to help your homes stand out from the crowd and outperform your peers. • Help for your guest service team, so you don’t miss any service calls or lose potential guests, 24/7, at night, and on holidays. ## CiiRUS Pros & Cons **What users like:** - Users find CiiRUS to be **easy to use** , enhancing their rental management experience and boosting efficiency. (3 reviews) - Users commend the **exceptional customer support** of CiiRUS, highlighting their friendliness and efficiency in resolving issues. (2 reviews) - Users commend the **exceptional support team** of CiiRUS, always available and ready to assist with any issues. (2 reviews) - Users love the **accounting functions** of CiiRUS, finding it much easier to manage properties effectively. (1 reviews) - Users love the **ease of managing properties** with CiiRUS, appreciating its many helpful features and functions. (1 reviews) - Dynamic Pricing (1 reviews) - Efficiency Improvement (1 reviews) - Time-saving (1 reviews) - User Interface (1 reviews) - Website Building (1 reviews) **What users dislike:** - Users report **booking issues** due to the connection to booking.com being down, affecting their reservations significantly. (1 reviews) - Users have faced **technical issues** in CiiRUS, finding support staff challenging to work with at times. (1 reviews) ## CiiRUS Reviews ### 1. Needs Improvement **Rating:** 2.0/5.0 stars **Reviewed by:** Bel Air R. | Bel Air, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2019 **What do you like best about CiiRUS?** I like best how it shows the booking schedule. Visually it is very easy to see our availability and I like how it shows in different colors depending where the booking is coming from. It is a useful tool to keep track of all your reservations and income generate from each of the properties in an specific date. I also like the way I can see occupancy rates through their occupancy reports. **What do you dislike about CiiRUS?** Ciirus' technical support is a mess. It is impossible to get in touch with them to find solutions to our problems. They are the ones managing our website through their system and it goes offline multiple times in one day. This is a huge problem for the company because every time we are offline, we loose money. I also dislike that you can't define the order in which you want to see the properties when they display in the booking schedule. Also, we have to stick to their format, if we have specific needs, there is no way we can get a solution. It has to be done only their way. We also have had many problems with bookings, sometimes the total amount booked shows as $0 not only to us but to our clients. **Recommendations to others considering CiiRUS:** Be advise that Ciirus has a terrible customer service and that you will need to deal with any problem on your on. **What problems is CiiRUS solving and how is that benefiting you?** We can look at occupancy rate and financial statements.so we can define strategies to improve our business and increase revenue. We have all our bookings integrated in one system. You can synchronize it with different OTA's (Online Travel Agencies), which is a huge benefit since we don't have to upload prices, minimum night stays and property information to all of them. ### 2. Always glitches, needs serious update **Rating:** 1.5/5.0 stars **Reviewed by:** Amanda S. | Service Express Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2019 **What do you like best about CiiRUS?** The program has interchangeable user interfaces, different skins so if you have more than one window open for different properties you can change the design scheme to tell the difference quickly. There are many different reports you can create, more than my company uses, which can show you an endless combination of information. This isn't always easy to access as you have to have all data saved locally to your computer to do so. **What do you dislike about CiiRUS?** It is clunky to move around in. To access different features you have to change which tab you are in up top to be able to see those menu options and then click on which feature you'd like to use. For instance the two most used features at my place of business is the bookings manager and work orders. Both of which are under two separate tabs, meaning you have to click on one tab, wait for it to load, and then click on the correct feature and wait for that to reload before continuing what you were doing. When you are expected to be bouncing around from tab to tab while on the phone with a guest it definitely takes up some valuable time. They need to streamline the way you access features within one reservation. The fact that I can't look up a property (or room #) and from that same page make a work order for that guest or process a refund for that guest, is extremely inefficient. **Recommendations to others considering CiiRUS:** I do not know anything about pricing when it comes to Ciirus, all I know is that my company has switched services and will be using a new software in the next few days. In terms of programs that Ciirus works along side we have used both BeHome and Point Central and Ciirus seems to have had problems with both. If your company uses or would like to use either of those systems, I do not recommend Ciirus **What problems is CiiRUS solving and how is that benefiting you?** My company has actually decided to switch to another program. Due to the way that Ciirus interacts with other programs we use for our properties it was no longer an asset. Ciirus will constantly glitch and turn on or off features that we did not tell it to within other programs. Ciirus has many features including a tab to which you can write comments for that reservation, a tab where you can add guests, housekeeping services, extras for the guest, and an overview of payments taken. ### 3. Property management for small communities **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2019 **What do you like best about CiiRUS?** IT did its job in the beginning. As our company grew they couldn't keep up. **What do you dislike about CiiRUS?** Random updates with out notice, Crashing seemingly with out reason, Two factor authorization buggy. **What problems is CiiRUS solving and how is that benefiting you?** Manage property and maintenance records ## CiiRUS Discussions - [What is CiiRUS used for?](https://www.g2.com/discussions/what-is-ciirus-used-for) - [View CiiRUS pricing details and edition comparison](https://www.g2.com/products/ciirus/reviews?filters%5Bnps_score%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+10%3A54%3A11+-0500&secure%5Bsession_id%5D=8fbc48be-b4c3-4bd0-8b57-eec4d37da9c8&secure%5Btoken%5D=154c1355cb611d3d1bb6daa1c13ebe6ac7cf2318da40efc656556ac3d70ade74&format=llm_user) ## CiiRUS Features **Agentic AI - Vacation Rental** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Marketing Automation - Third-Party Integrations **Additional Functionality** - Customizable Reports - Inbox Management - Online Booking - Work Order Management - Rate Management - Discount Management - Calendar Management - Guest Check-in/Check-out - Website Management - Credit Card Processing - Owner Statements - Inventory Management - Revenue Management - Data Synchronization - Multi-Property - Reporting & Statistics - Ratings/Reviews - AI Copilot - Task Management - Property Management - API - Customizable Templates - Alerts/Notifications - Housekeeping Management - Channel Management - Accounting - Payment Processing - Real-Time Notifications - Email Management - Activity Dashboard - For Vacation Rentals - Guest Experience Management - Search/Filter - Multi-Channel Management - Mobile Access - Data Import/Export - Short/Long Term Rental - Reminders - Availability Management - Electronic Payments - Generative AI - Multi-Currency - Guest Communications - Invoice Management - Reservations Management - Contact Management ## Top CiiRUS Alternatives - [Hostaway](https://www.g2.com/products/hostaway/reviews) - 4.8/5.0 (412 reviews) - [Rent Manager](https://www.g2.com/products/rent-manager/reviews) - 4.6/5.0 (275 reviews) - [Hospitable.com](https://www.g2.com/products/hospitable-com/reviews) - 4.8/5.0 (259 reviews)