--- title: CIENCE Reviews meta_title: 'CIENCE Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 181 reviews by the users' company size, role or industry to find out how CIENCE works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 181 scale: '5' date_modified: '2026-08-04' parent_category: name: Marketing Services url: https://www.g2.com/categories/marketing-services --- # CIENCE Reviews **Vendor:** CIENCE **Category:** [Lead Generation Companies](https://www.g2.com/categories/lead-generation-services) **Average Rating:** 3.7/5.0 **Total Reviews:** 181 ## About CIENCE CIENCE helps companies grow through multi-channel prospecting -- software platform AND done-for-you outsourced SDR-as-a-service. We start with highly accurate data (\>140M Contact universe), then provide lead generation and outbound sales processes to produce qualified appointments with our client’s ideal customers--with predictable results. CIENCE, an Inc. 5000 company, is the #8 fastest growing Marketing & Advertising company in the U.S. Our team of highly trained employees have successfully served thousands of clients in more than 263 industries. Ask us how we can help your business grow. ## CIENCE Pros & Cons **What users like:** - Users highlight the **expertise of CIENCE** , appreciating their knowledgeable team and effective problem-solving approach. (2 reviews) - Users value the **collaboration between Sales and Growth teams** , ensuring solutions effectively meet objectives and drive success. (1 reviews) - Users appreciate the **strong alignment** between Sales and Growth teams, effectively addressing needs and delivering satisfying solutions. (1 reviews) - Users commend CIENCE for its **cost efficiency** , offering tailored solutions that save money while meeting business objectives. (1 reviews) - Users appreciate the **effective collaboration between Sales and Growth teams** , ensuring tailored solutions that meet their objectives. (1 reviews) - Users highlight the **ease of use** in CIENCE, appreciating the straightforward onboarding and clear deliverables. (1 reviews) - Users appreciate the **goal achievement** facilitated by CIENCE, thanks to clear communication and effective solutions from sales teams. (1 reviews) - Growth (1 reviews) - Knowledge (1 reviews) - Knowledgeability (1 reviews) **What users dislike:** - Users express frustration with **delivery delays** from CIENCE, citing unfulfilled promises and a lack of effective lead generation. (1 reviews) - Users find CIENCE to be **expensive** without delivering adequate results or value for the services offered. (1 reviews) - Users report **fraudulent practices** , experiencing issues with undelivered services and misleading leads from CIENCE. (1 reviews) - Users express frustration over CIENCE's **high turnover** , leading to a lack of consistency and reliability in services. (1 reviews) - Users express frustration with the **ineffective strategy** of CIENCE, leading to wasted time and resources. (1 reviews) - Lack of Expertise (1 reviews) - Lack of Research (1 reviews) - Limited Reporting Capabilities (1 reviews) - Users highlight significant **miscommunication** issues with Cience, impacting campaign management and overall customer satisfaction. (1 reviews) - Users report **poor customer support** from CIENCE, with unresponsive service and inexperienced representatives leading to dissatisfactory experiences. (1 reviews) ## CIENCE Reviews ### 1. Couldn't be happier! **Rating:** 5.0/5.0 stars **Reviewed by:** Seth M. | Director Of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2021 **What do you like best about CIENCE?** Cience has allowed us to create a consistent pipeline of well qualified leads **What do you dislike about CIENCE?** Truthfully, there have been no negative elements to partnering with Cience **What problems is CIENCE solving and how is that benefiting you?** While rolling out a new service offering, we decided to develop a national sales development effort. Cience allowed us to utilize an entire SDR team within an incredibly economical pricing structure. There is no way we could have hired, trained and deployed an internal team in this timeframe with these results ### 2. Great Team, Very Responsive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2020 **Describe the project or task CIENCE helped with:** Obtaining new leads for our services with the hopes of bringing on more large customers **What do you like best about CIENCE?** The team was extremely responsive to our requests and to our emails and slacks. They had a can-do attitude and were easy to get a hold of and always respectful and great to work with. **What do you dislike about CIENCE?** sometimes the communication either between their team or with certain team members lacked slightly. there were a few times that our instructions were not followed. but this is something that should be easily addressed on their side and not a reason to not use them. However, it made it difficult for us to follow the leads sometimes. that said we have not used this type of service before so i cannot compare to how it would be with others. **What problems is CIENCE solving and how is that benefiting you?** We do not have a full sales team or even dedicated sales person. so CIENCE was meant to be this person. ### 3. Excellent sales partner **Rating:** 3.5/5.0 stars **Reviewed by:** Nic M. | Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2021 **Describe the project or task CIENCE helped with:** CIENCE is one of several outbound sales teams tasked with generating leads for our company. **What do you like best about CIENCE?** The CIENCE team is professional and cordial, and adapts to changes in our sales strategy. **What do you dislike about CIENCE?** Sometimes we have to be a bit more hands-on in helping the sales team navigate responses to leads, but the experience is overall positive. **What problems is CIENCE solving and how is that benefiting you?** We needed a larger team to tackle a large number of leads. CIENCE is a great partner for managing a significant portion of our outbound sales activity. ### 4. NOM || CIENCE Partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Brianna M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2020 **Describe the project or task CIENCE helped with:** Our company's new product launch coincided with COVID-19, a very unprecedented and difficult time for advertising tech companies. We were looking for a partner to help us reach a new base of prospects interested in our new product, allowing our sales team to focus on our company's main offering. **What do you like best about CIENCE?** After only 1 month of working with CIENCE, they have proven their value. In this short period of time, we have booked several meetings and even have a new prospect in the RFP phase of the pipeline. Our CIENCE team is very hands-on. Valery Kravchenko, our CSM Team Lead, has been extremely attentive and available to us, despite the very different time zones. In addition, the copywriters have done an impressive job conveying our company's very niche offerings and products. We are very pleased with our CIENCE partnership thus far. **What do you dislike about CIENCE?** We have been very happy with our experience. In the beginning, it was a little confusing and overwhelming getting to know so many people on our CIENCE team, but we ramped up. **What problems is CIENCE solving and how is that benefiting you?** We are reaching a new customer base for our new product launch. Our sales team is able to focus on selling our main product offering. ### 5. Partners not Vendors **Rating:** 5.0/5.0 stars **Reviewed by:** N. Luke J. | Director of Marketing and Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2020 **Describe the project or task CIENCE helped with:** Outbound effort to generate meetings **What do you like best about CIENCE?** Their process was polished and professional. They held us accountable to deadlines while never missing theirs. Responsiveness was exceptional. **What do you dislike about CIENCE?** The onboarding process took a bit of time. However, the depth of research and understanding generated really proved invaluable. Messaging was a little too salesy to begin with, but they were open to correction and tempered our feedback with their email expertise. **Recommendations to others considering CIENCE:** Understand your value proposition and ideal customer profile prior to starting the engagement. It will help things go much faster. **What problems is CIENCE solving and how is that benefiting you?** Bandwidth for cold call/email appointment setting. With their help, we saw double digit meetings with quality prospects. ### 6. Fantastic outbound sales and lead generation **Rating:** 5.0/5.0 stars **Reviewed by:** Alex M. | VP of Sales & Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2020 **Describe the project or task CIENCE helped with:** We were looking to expand our outbound sales reach. We explored other services, internal, and CIENCE. CIENCE has experts in each step of the outbound sales process to provide top quality and results. **What do you like best about CIENCE?** They have an amazing staff. They are friendly, knowledgeable, understanding, and communicate really well. Their copywriters really know how to create compelling content to book meetings, their account and project managers communicate clearly and set expectations. Overall, a really good service. **What do you dislike about CIENCE?** I do not have much criticism for CIENCE. They are very open to feedback and adjusting campaigns. **Recommendations to others considering CIENCE:** If you need outbound sales help, CIENCE is a great option. The company and staff truly want to help you succeed. **What problems is CIENCE solving and how is that benefiting you?** With COVID, we need to find a new source of outreach and leads to compliment our inbound marketing. We explored hiring a BDR internally and CIENCE. For the cost of the internal employee, CIENCE would bring experts in all aspects of sales prospecting to help solve our challenge. ### 7. Marketing Director at 3D Predict. Lead generation campaign to orthodontists **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2021 **Describe the project or task CIENCE helped with:** email and call outreach to dentists. lead generation. **What do you like best about CIENCE?** drive to deliver; automation; focus on client needs **What do you dislike about CIENCE?** some initial lack of synchronization between various departments **Recommendations to others considering CIENCE:** Plan the project, monitor it and discuss with Cience team on a regular basis how you can improve **What problems is CIENCE solving and how is that benefiting you?** Filling in top of the funnel with leads ### 8. Excellent experience - Data driven results - Fabulous team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2020 **Describe the project or task CIENCE helped with:** Lead generation - research, cold calling, email campaigns, booking of appointments **What do you like best about CIENCE?** Team is friendly, hard-working, great results. **What do you dislike about CIENCE?** Initially, the update calls were repetitive and a monotonous review of data. Once we provided feedback, meetings shifted to be more targeted and productive. Nothing else bad to say. These guys are terrific! They do a great job of keeping all campaigns moving with success. **Recommendations to others considering CIENCE:** Cience will quickly learn your business. They truly have this down to a "Cience". I've already recommended them to another EdTech company. Daria and her team have been a dream team. Lucky to have found them! **What problems is CIENCE solving and how is that benefiting you?** Capacity to scale. Cience has provided us with a full research and lead generation team and we have benefited from their strong ability to quickly learn our product and act as an extension of our team. ### 9. Smart & intentional sales team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2020 **Describe the project or task CIENCE helped with:** Cience partnered with our team to add some extra muscle to our outbound lead generation campaigns. **What do you like best about CIENCE?** Cience brings their expertise in outbound to each of our meetings and has pivoted quickly and creatively when we have thrown new insights or ideas at them. **What do you dislike about CIENCE?** Selling software development is a tricky business and we obviously wish we are able to convert a larger amount of outreach to meetings. **What problems is CIENCE solving and how is that benefiting you?** Having extra brain power and activity in our outbound initiatives has allowed other internal sales team members to focus their own areas of expertise and relationship building. Being able to trust our Cience team with this has been extremely helpful. ### 10. Great marketing outreach at Great cost. **Rating:** 5.0/5.0 stars **Reviewed by:** Erik S. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2020 **Describe the project or task CIENCE helped with:** I've used a lot of sdr services to generate leads and Cience is one of the most organized, professional, and easy to use services if you want intelligent targeted lead generation. **What do you like best about CIENCE?** Everything is great. They do what they say they will do. **What do you dislike about CIENCE?** Nothing to dislike. Very professional company. **Recommendations to others considering CIENCE:** You won't find better value. Try Cience. **What problems is CIENCE solving and how is that benefiting you?** Marketing account research. SDR intelligent cadence and outreach. ### 11. Cience is a fantastic addition to your Sales and Marketing Teams! **Rating:** 5.0/5.0 stars **Reviewed by:** Greg S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2020 **Describe the project or task CIENCE helped with:** Outreach to existing and potential customers in a brand new territory in an effort to schedule in-person, introductory meetings. This included distilling large contact lists, creating a professional landing page, and automatically scheduling meetings in Outlook for different sales team members. The primary outcomes we were looking for were in-person meetings, brand awareness, and evangelism of our company's core capabilities. **What do you like best about CIENCE?** Cience is the swiss army knife of customer engagement. They very quickly understand the goals at hand, regardless of the market or customer base. They have a toolkit of solutions to provide everything from lead generation to web site creation. The campaign statistics they provide are detailed and exceptional from a data standpoint. They can easily make corrections during a campaign without constant hand holding. During the campaign, there is sometimes a need to make changes to aspects of the outreach, messaging, etc... Once explained, Cience can easily pivot and could also work multiple campaigns at once. **What do you dislike about CIENCE?** The only thing I can think of, and this is a very minor item, is that I wish the initial on-boarding process could be shortened by a few days. It's typically 2 weeks which is understandable given the level of detail they ask for. That being said, it's a very necessary part of the process and should be the most scrutinized from an organizational aspect. **Recommendations to others considering CIENCE:** Before your initial kickoff meeting, make sure you have all your ducks in a row, e.g. campaign goals, target audience, contact lists, marketing materials if necessary, scripts for both email and phone outreach, internal team member roles and contact information, etc... It's best to have an internal meeting to flush out any other questions that may come up. This will improve the overall onboarding process and allow you to transition to the next phase easier. **What problems is CIENCE solving and how is that benefiting you?** Initially, our goal was to utilize the Cience team as an extension of our Sales arm, utilizing both phone and email outreach, to introduce our company to our existing customer base. This evolved into a much more personal engagement with our customers which included detailed scripts and creation of multiple landing pages that customers could utilize to learn more information. ### 12. Satisfying result **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin Y. | Head of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2020 **Describe the project or task CIENCE helped with:** Prospecting new business partners around the world for our DDoS Protection Alliance program **What do you like best about CIENCE?** Cience has a pool of talented people to provide good advice and professional service. They are result oriented. Our campaigns are usually fine tuned couple times in the first few weeks after launching to maximize the result. The outreach process is well organized and transparent, our sales and marketing teams find it is more easy to collaborate. Cience is very responsive and works hand in hand with our our teams. **What do you dislike about CIENCE?** There is nothing I dislike. Cience is a good partner to work with. **What problems is CIENCE solving and how is that benefiting you?** All campaigns meet lead gen target and providing qualified Sales Accepted Leads to sales funnel. Behind these campaigns, we have set up good foundations on customer data research and outreach process to improve our ABM process. ### 13. We've had an excellent experience with CIENCE! **Rating:** 4.5/5.0 stars **Reviewed by:** John H. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2020 **Describe the project or task CIENCE helped with:** CIENCE helped us with lead-gen for a variety of industries for our SaaS products. They've helped us for the last 18 months. **What do you like best about CIENCE?** They've always provided quality prospects that they allowed us to review ahead of time and then they had a great run rate of those prospects becoming leads for us. They've been excellent to communicate with, flexible, reliable and extremely consistent. We never had to worry about what we were paying them to do. They did it week in and week out with excellence and consistency. **What do you dislike about CIENCE?** There isn't much to dislike. There were times when we wished that they took more ownership in in the sales scripts but they always wanted to make sure that they accurately reflected our brand and offerings. **Recommendations to others considering CIENCE:** We tested out several different outsourced lead gen companies. CIENCE was far and away the most competent, effective and easy to work with. **What problems is CIENCE solving and how is that benefiting you?** We were outsourcing our lead gen and they were great at it. The benefits have been that sales came way easier to us! ### 14. Results driven team, dedicated to our success **Rating:** 5.0/5.0 stars **Reviewed by:** Alison S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2020 **Describe the project or task CIENCE helped with:** Finding leads and contact information for specific types of organizations and titles. Creating and optimizing campaigns specifically designed to land high value meetings with our sales team. **What do you like best about CIENCE?** The team expanded our potential market by finding companies we had never even heard of. They had a wealth of performance data for this type of work and acted as a true extension of our team. Other companies have said they will act as an extension of your team before, but CIENCE actually did this. We could see they were genuinely dedicated to the success of our program AND and the ROI for our company. **What do you dislike about CIENCE?** I wish we could have continued the program longer. **What problems is CIENCE solving and how is that benefiting you?** We needed more bandwidth to find contacts and execute on the outreach and set up meetings. ### 15. Lead generation done right **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2020 **Describe the project or task CIENCE helped with:** At CTI, we have a small sales team, and they don't have time to research target companies, find contacts and then get in the door to make an appointment. So we hired CIENCE to do this for us using a systematic, proven approach. **What do you like best about CIENCE?** We like the results. We've hit our goal of 12-16 appointments monthly. It only took us a couple months to really get into a rhythm with the program. We use Basecamp for all to-dos, documents and communication, and it work well. **What do you dislike about CIENCE?** I'm usually the hold-up! Sometimes it's hard for me to keep up, lol. **Recommendations to others considering CIENCE:** Know what you want -- you must know you're target market, buying personas SICs, market positioning, benefits, etc. Also think ahead -- you have to keep filling the pipeline with new targets if you want results to continue. **What problems is CIENCE solving and how is that benefiting you?** We're generating highly qualified appointments for our sales team. I figured that we would have to hire a marketing specialist to research companies and contacts, plus run the marketing emails and follow-up calls to make appointments, so if you add the cost of a FTE plus $30-40,000 in database licenses, it didn't make sense. CIENCE was a better deal, and it's what they do every day. ### 16. Deep Expertise, Excellent Customer Focus, Great Staff **Rating:** 5.0/5.0 stars **Reviewed by:** Fred M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2020 **Describe the project or task CIENCE helped with:** Lead generation for new products and new service offerings. **What do you like best about CIENCE?** The project manager and SDR worked seamlessly with me and my team. In fact I think of them as an extension of my team. They care. Are fast and super responsive. The understand the technical details and have a deep understanding of how to engage new prospective customers in a way that feels natural and authentic. They reflect our brand identity. **What do you dislike about CIENCE?** Took a while for them to understand our market, but that's normal. **What problems is CIENCE solving and how is that benefiting you?** Primary problem is keeping our pipeline full. They've helped us create great market awareness and generate leads that resulted in deals and that's the bottom line. They pay for themselves easily. ### 17. Meeting and Exceeding Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda H. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2020 **Describe the project or task CIENCE helped with:** Providing MQL's to fill our sales funnel. **What do you like best about CIENCE?** The Cience team is organized, professional, and meets our expectations. We meet every week and I feel like they are a part of our internal team, not an agency. We are always included in the feedback loop when details are changed so we know exactly what's going on at all times. I feel great knowing that our Cience team will deliver. It makes sense to use an organization like Cience as an extension of your Inside Sales/Outbound Marketing teams. **What do you dislike about CIENCE?** There really isn't anything that I dislike. **What problems is CIENCE solving and how is that benefiting you?** Cience is helping us fill the top of our sales funnel and in doing so, have brought us several lucrative opportunities. We are also using them to break into the Asia Pacific market. ### 18. Boost your sales outreach with Cience. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2020 **Describe the project or task CIENCE helped with:** Cience performed outreach to our existing and potential customers in a brand new territory. Their goal was to schedule in-person, introductory meetings. We provided the contact lists. Cience validated these lists and created a professional landing page for the campaign. When a customer agreed to an in-person or web meeting, Cience automatically scheduled meetings for our sales force in Outlook. The primary outcome we were hoping for was in-person meetings but we saw an up-tick in brand awareness as well. **What do you like best about CIENCE?** Cience has access to many integral tools that allow them to quickly put together and manage a professional campaign for your needs. Their staff is knowledgeable enough to quickly put a workflow for the campaign together. The campaign statistics they provide are very detailed which allowed us to easily understand campaign metrics. They can easily make corrections during a campaign with advice from us during our quick, weekly meetings. **What do you dislike about CIENCE?** We have worked with Cience on two, very similar 3-month campaigns which were very successful. Each campaign has a an on-boarding process of two weeks. The only minor item I'd like to see change would be shortening the on-boarding process, especially if we've worked with them on something similar before. **Recommendations to others considering CIENCE:** Before engaging Cience, make sure you have an outline of clear goals in mind. Cience will help you develop your goals if you wish but that may slow down the process. **What problems is CIENCE solving and how is that benefiting you?** Our company recently moved into a new territory with thousands of existing customers that we were now responsible for. In order make the customer base aware of the recent change in representation and help them understand what our company has to offer, we need to touch each contact individually. This would be a huge undertaking for any company, especially when the preferred form of contact is in-person meetings. Cience was able to reach out via phone/email to every contact on our list in an effort to schedule a meeting and inform them of the new information. ### 19. CIENCE are a great help to our team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2020 **Describe the project or task CIENCE helped with:** We have been using CIENCE for over a year now and have built a great relationship with the team. They are always on hand to help us on a regular basis and support our campaigns. **What do you like best about CIENCE?** Experience of the team at CIENCE and open communication model **What do you dislike about CIENCE?** Lack of non-English support for MDR coverage **Recommendations to others considering CIENCE:** Highly recommend using CIENCE **What problems is CIENCE solving and how is that benefiting you?** Work through the volume of Marketing leads and enrich the data ### 20. Hard working team that gets results **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2020 **Describe the project or task CIENCE helped with:** We utilize CIENCE's marketing and lead generation services to help broaden the net we cast to potential clients. The team is fabulous, professional, and great to work with, being both accommodating and offering sage guidance to help boost interaction rates. They also work closely to keep us up to date on success rates and when campaigns need to be adjusted. **What do you like best about CIENCE?** Working with the CIENCE team takes a huge weight off our marketing staff. They handle the cold calls to get the ball rolling, then place interested parties in the hands of our sales team. This saves us a huge amount of time and has high success rates. **What do you dislike about CIENCE?** Honestly, the only downfall is the cost. CIENCE is competitive with the market, but the costs are high. The prices are not realistic for smaller companies or start-ups. It works well for us, and we know many fellow companies who would benefit from similar services but can't afford the new rates. **What problems is CIENCE solving and how is that benefiting you?** We fully understand the value of our CIENCE team's expertise and hard work. There are many benefits of working with such a great team, see the above questions. ### 21. 1 Year of Outbound Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Lindon A. C. | Angel Investor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2019 **Describe the project or task CIENCE helped with:** We offer a service to C-level executives and Cience put together a thorough targeted email campaign, with personalize responses (from real people) that represented our brand and cultural really well. They created targeted lists, email blasts, email correspondence and set up phone or in-person conversations with our sales team. **What do you like best about CIENCE?** I get to work with real people on a weekly basis that become part of my team. **What do you dislike about CIENCE?** This is not something that works the first time, as there is plenty of testing and retesting that is needed. In order for you to get a return, I suggest you go in for at least a year contract as the kinks may take awhile to figure out. We started seeing significant results at the later part of our first year with them. **What problems is CIENCE solving and how is that benefiting you?** They were our entire outbound marketing efforts. They were reaching targeted people we would have never had access to ### 22. Paid for itself easily! **Rating:** 5.0/5.0 stars **Reviewed by:** Laura B. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2020 **Describe the project or task CIENCE helped with:** Cience helped us target C-level execs in a variety of industries for our B2B products. **What do you like best about CIENCE?** They are smart, creative and dedicated. Super-responsive and our results have been outstanding. **What do you dislike about CIENCE?** There is nothing to dislike. They are smart, friendly, responsive and get results. **Recommendations to others considering CIENCE:** Great company to work with, highly recommend. **What problems is CIENCE solving and how is that benefiting you?** We have a small team and had no way yo find the contacts for the right executives and run a successful outreach program. Cience stepped in with a team of 5 or 6 and got the job done. ### 23. Effective for helping us define our outbound approach **Rating:** 4.5/5.0 stars **Reviewed by:** Aron K. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2020 **Describe the project or task CIENCE helped with:** Prior to Cience we had never systematically conducted outbound prospecting. We worked together to refine our ICP titles, message copy and campaign approaches. By the end of our six month engagement we had a clear idea, backed by extensive metrics and documentation, about what was working. **What do you like best about CIENCE?** The copywriter team is very strong, and the SDR team had a lot of hustle using multiple channels to generate meetings. **What do you dislike about CIENCE?** More a limitation to outsourcing than Cience: the number of tests and iterations is reduced due to working with a third party. **What problems is CIENCE solving and how is that benefiting you?** Define an outbound sales motion that we could ultimately bring in house. ### 24. Very helpful and collaborative but less analytic **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2020 **Describe the project or task CIENCE helped with:** Doing outbound to book meetings based on individual AEs requirements and business environment changes for 1 year **What do you like best about CIENCE?** We could see the figures weekly, monthly or even some specific period we'd like to see. and could compare with other regions as well. The graphs are simple and intuitive to understand, SDRs are always answering actively. **What do you dislike about CIENCE?** We couldn't have WoW, MoM etc. to see the trend and there are always numbers but no analysis why Cience thinks that something is changing. In the meantime the standards to book meeting are different between SDRs so the quality of meeting is different case by case. **What problems is CIENCE solving and how is that benefiting you?** We could get a basic sense of outbound practice like, how many outbound we need to do, how may waves are normally sending etc... ### 25. Cience is an incredible asset to our team. **Rating:** 5.0/5.0 stars **Reviewed by:** Blake S. | Director Of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2020 **Describe the project or task CIENCE helped with:** Working with Cience at the very beginning of our B2B outreach was the best decision we could have made. They're professional, skilled, timely, and always available to help. **What do you like best about CIENCE?** The team of people that we were assigned is so strong. Each individual makes up an important part of our campaign. **What do you dislike about CIENCE?** I don't dislike anything about working with Cience. **Recommendations to others considering CIENCE:** I'd highly recommend them! They get rid of the headache of normal sales outreach. **What problems is CIENCE solving and how is that benefiting you?** We're a small company, so using Cience has allowed us to launch a much larger B2B campaign than we could have done on our own. ### 26. Cience is a Phenomenal Company with an Incredible Team **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2020 **Describe the project or task CIENCE helped with:** Cience helped us to develop a systematic approach for lead generation via inbound and outbound marketing. They are constantly researching new potential customers for us, and doing all of the hard work involved each and every day to ensure the highest quality meetings are being scheduled. **What do you like best about CIENCE?** The team at Cience is top notch. We have been impressed with everyone that we've worked with at Cience. Their level of care, effort, and quality of work are second to none. I have to give a special thank you to our Customer Success Manager Yaroslav. We started working with him over a year ago, and his enthusiasm, positivity, and insights are exemplary. Our Lead Copywriter at Cience, Amanda, is also a complete Rockstar. Her messaging style is fun, charming, and witty. We couldn't be happier with the team at Cience and it is one of the many fantastic reasons that make Cience great. **What do you dislike about CIENCE?** There's honestly nothing that I can say we dislike. We recently started using Slack together, and it's been even faster to communicate back and forth! I guess you could say that I dislike that I hadn't been fully leveraging all of the communication channels I should have with my amazing team at Cience. **Recommendations to others considering CIENCE:** Stop waiting, and get started with them right away so they will help you grow your business! **What problems is CIENCE solving and how is that benefiting you?** Our company has grown over 5 times since last year, and Cience was a big part of that. With their tenacity and focus on getting us in front of key players at prospective clients, we were able to focus on generating new tech, working on moonshot deals (which we ended up landing), and unlocking the full potential of our business. I can literally sleep better knowing that I've got Cience in my corner supporting our lead generation efforts, which allows me to focus on the most critical areas that drive our growth. ### 27. Great team with great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2020 **Describe the project or task CIENCE helped with:** We wanted to establish more relationships with custom home builders. **What do you like best about CIENCE?** They are very responsive and communicate well. They are very transparent. They perform well. **What do you dislike about CIENCE?** Their terms. I understand them, but without a bit more flexibility, it may mean we pause our campaign with them as our sales process has a longer ROI. **What problems is CIENCE solving and how is that benefiting you?** Allocating the resources to establish new relationships with builders. We're able to do this a lot quicker than attempting on our own. ### 28. Great service! Highly dependable and flexible **Rating:** 4.5/5.0 stars **Reviewed by:** David K. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2020 **Describe the project or task CIENCE helped with:** Cience helped us source leads, run outbound campaigns, and oversaw the handoff to sales. **What do you like best about CIENCE?** Cience was always on time, highly communicative, and goal focused! The team managing our account and overseeing the execution of our campaign was really great - Oksana and Yulia were smart, consistent, and readily available to help whenever we needed. Whether it is to help with the leg-work in a project or to help outline strategy or get in amongst the weeds to solve an issue you might have they will be with you every step of the way. **What do you dislike about CIENCE?** It takes some time getting the teams up and running, but that's expected when you work with an agency partner. Also, the hand off wasn't always perfect - sometimes their response emails were worded awkwardly and showed a non-native grasp of the English language. **Recommendations to others considering CIENCE:** If you can serve them up strategy, a really solid offer, and whatever email copy they need, they will knock the rest of running the campaign out of the park. **What problems is CIENCE solving and how is that benefiting you?** We were able to launch emails and run campaigns with a much, much smaller investment of resources on our side. When our business was going through a rough period, when putting tons of time and energy into our marketing was unlikely, it allowed us to execute and oversee a pipeline with qualified leads. ### 29. Easy to work with, dedicated to your success. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2020 **Describe the project or task CIENCE helped with:** Cience has been integral in the roll out our account based marketing plan. Our Cience support team oversaw the email automation system for our ABM efforts, provided feedback and insights on email messaging, and suggested opportunities for improvement. **What do you like best about CIENCE?** The Cience team is easy to work with and open to feedback. **What do you dislike about CIENCE?** The Cience team we work with is in a different country that is several time zones ahead of ours, so communication and execution can sometimes be delayed. **What problems is CIENCE solving and how is that benefiting you?** Cience has helped take our account based marketing efforts to a new level. The Cience team has helped us with email automation, prospecting, and lead generation. ### 30. Hard Working and Thorough! **Rating:** 5.0/5.0 stars **Reviewed by:** Brian R. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2020 **Describe the project or task CIENCE helped with:** Cience was tasked to take a list of accounts, find all contacts with certain titles, email, use linkedIN and set appointments. They delivered. They setup 3 - 8 meetings a week. Exceeded expectations. **What do you like best about CIENCE?** Very thorough. They delivered on their promise. **What do you dislike about CIENCE?** The implementation is a little tedious, but to be expected. They had a lot to learn about our industry before they could email prospects. **Recommendations to others considering CIENCE:** Be thorough when filling out the initial forms. **What problems is CIENCE solving and how is that benefiting you?** Setting meetings with prospects. ### 31. Solid lead gen and SDR team to partner with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2020 **Describe the project or task CIENCE helped with:** Cience worked with us for 6 months. Lead gen and outbound prospecting for our LegalTech company **What do you like best about CIENCE?** - transparent about the processes and steps - depth of knowledge in lead gen and SDR - flexible to work with and extremely responsive - taking extra steps to improve sales process by sharing - using measurable and objective data - Human touch They have been extremely helpful. We had a weekly call to review performance and made any direction changes if needed. **What do you dislike about CIENCE?** Nothing to dislike. The overall experience was positive. Cience team proactively suggested ideas on how to improve metrics and get more appointments. **What problems is CIENCE solving and how is that benefiting you?** lead generation, appointment setting, follow up with prospects, and A/B sales message testing. ### 32. Great Support from Team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2020 **Describe the project or task CIENCE helped with:** Lead Generation through SDR **What do you like best about CIENCE?** Team was very easy to work with. They were able to adapt to our unique sales cycle and were flexible with our options. They also had clear strategy and structured. **What do you dislike about CIENCE?** Nothing particular other than wished that we could have converted more of the opportunities generated. **Recommendations to others considering CIENCE:** If you are looking for a knowledgeable and flexible team to help you with your lead generation, you should consider the Cience team. They have experience and a clear multi-channel strategy and provide regular updates and feedback. From an Account Management perspective, they were very easy to work with and provided us flexible options. **What problems is CIENCE solving and how is that benefiting you?** We wanted to allow our sales reps to spend more time in front of customers and warm prospects. By leveraging Cience, we were able to decrease our cost per lead, and gain more face time with our clients. ### 33. Great for Startups looking to accelerate growth! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2020 **Describe the project or task CIENCE helped with:** CIENCE has helped our company with outbounding to new companies and letting them know about Sendbird, arrange calls for Sales reps. **What do you like best about CIENCE?** CIENCE has helped mass outbound to those companies our sales reps couldn't reach to. **What do you dislike about CIENCE?** CIENCE will need help on catering and customizing the contents of mass outbounding emails **Recommendations to others considering CIENCE:** They are up to date and responding in speed! CIENCE is the go-to, if you're looking to grow in speed **What problems is CIENCE solving and how is that benefiting you?** CIENCE was greatly beneficial in bringing potential companies who can partner with us ### 34. Cience is a steady, helpful partner **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel C. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2019 **Describe the project or task CIENCE helped with:** Cience was tasked with many facets of outreach for us. This varied from sourcing leads, finding potential opportunities following an ICP provided, reaching out to sourced leads, and booking meetings as well as confirming them. **What do you like best about CIENCE?** Cience is professional and quick in their communications. They always keep an open line of conversation whether that's on Slack, email, or phone. **What do you dislike about CIENCE?** Cience works hours in Ukraine, which can make things difficult to get taken care of later in the day. For the most part they are available duirng most working hours. **Recommendations to others considering CIENCE:** Be as clear and explicit as possible in your asks, and you should see a level of service you'll be extremely happy with. **What problems is CIENCE solving and how is that benefiting you?** Cience is standing in the place of an SDR for us. They source leads and book meetings for our team to pitch the platform and our partner program. They create value by opening up these opportunities for us. ### 35. Positive experience with the entire Cience eeam **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2020 **Describe the project or task CIENCE helped with:** Short-term outbound efforts to generate meetings while standing up SDR team internally ourselves. **What do you like best about CIENCE?** - Extremely organized, responsive and proactive. - Thoughtful and creative team **What do you dislike about CIENCE?** - Better for a broad, SMB to MM sized segment vs. key accounts **Recommendations to others considering CIENCE:** Highly recommend for people who need to stand up an outbound, meeting generation/SDR organization for the first-time before they're ready to do so internally. **What problems is CIENCE solving and how is that benefiting you?** - While we were winding down an SDR organization and standing up a new SDR team internally we needed short-term support to help us close the gap. ### 36. Cience delivered exactly what they said they would. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2020 **Describe the project or task CIENCE helped with:** Cience came to us offering to set up appointments with our ideal customer without us having to do anything but join the appointments. We gave them access to what they needed and in return, they gave us weekly leads and scheduled several appointments for us. **What do you like best about CIENCE?** Cience is able to get you noticed by larger businesses you would like to work with. **What do you dislike about CIENCE?** There reporting metrics could be a little more detailed. **Recommendations to others considering CIENCE:** Hear them out. They have helped us generate new on-going revenue. **What problems is CIENCE solving and how is that benefiting you?** Cience has booked us several meetings over the course of three months which lead to 6-8 proposals sent and a couple of new clients. ### 37. Our marketing/lead gen partner - Taking us from zero to a fully producing lead gen process **Rating:** 5.0/5.0 stars **Reviewed by:** Chad W. | CEO/Co-Founder, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2019 **Describe the project or task CIENCE helped with:** We implemented a multi-channeled lead generation/appointment setting process with Cience for our IT Consulting business. The provided us the ability to target two different market segments at the same time, one of which was a niche market we served and the other being more of a general market with regional qualifiers. Cience provided us a team of people focused on the common goal of setting appointments. **What do you like best about CIENCE?** That are NOT a one size fits all approach company. They were not afraid to alter the approach to drive better results! For example, we were seeing great open rates across both segments, but the general market segment had low positive response rates. The team worked through a few iterations of altering tactics as well as messaging which lead to us seeing similar results across both segments. **What do you dislike about CIENCE?** Going into our initial engagement, our largest concern had more to do with us than it did with Cience. We were concerned with being able to differentiate ourselves (in messaging) in one of the two segments we were targeting (the general market segment). That proved out and cost us a few months to really zero in on our targeted market and key value propositions to that market. The niche market initially got off to the races due key conference schedules and that detracted from us focusing on and tweaking the general market segment in the first few months which was really wanted we needed to develop. But again, that is more of an internal dislike of us not internally being as prepared as we should have been versus a Cience dislike. **What problems is CIENCE solving and how is that benefiting you?** This is a great question because I personally feel like I just stepped out of a graduate level course series with respects to our marketing/lead generation process. I learned quickly that you need someone to help manage the ongoing process which Cience does very well. There are so many moving parts once things get going that just keeping up on the appointments set and moving those through the sales funnel is more than enough work for us, so I appreciate the Cience is managing the lead generation machine for us. They also provide us the resource to make outbound calls to prospects to further drive conversion through the process. Ultimately, we are a smaller sized company with two sales/marketing resources (which wear multiple hats in addition to one of those resources being an owner). Cience provided us a full lead generation team for less than I could hire one full time marketing employee. With Cience, I get a much greater amount of resources and experience in addition to someone that can manage the whole lead generation process. ### 38. A Responsive and Reliable Partner **Rating:** 4.5/5.0 stars **Reviewed by:** Josh M. | Vice President Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2019 **Describe the project or task CIENCE helped with:** Generating pipeline and warmer leads for our AEs . **What do you like best about CIENCE?** The team we worked with was extremely communicative. We had a weekly meeting with the team and in advance of every meeting they provided in-depth reporting and analysis on their weekly activities. This provided us insight into how our campaigns were performing and we were able to then leverage some of their best practices for our in-house campaigns. **What do you dislike about CIENCE?** I have nothing negative to say about CIENCE. Our experiences were generally positive with the team. When we asked for more, they provided more ideas and suggestions. When we needed to pull back due to time constraints they kept working in our absence. **What problems is CIENCE solving and how is that benefiting you?** Augmenting our in-house BDR team with additional resouerces. ### 39. Know your customer and become part of the team **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff P. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2019 **Describe the project or task CIENCE helped with:** We engaged Cience to support our early stage efforts on lead generation, and along with that we relied heavily on their vast experience in selecting a CRM System. **What do you like best about CIENCE?** Cience has a significant background in lead generation, with a wide sector expertise. We are in the travel and hospitality industry and we were looking for field experts vs. generalists. We benefitted from their lessons learned (even in other industries) and applied those experiences. We had access to the highest level of management, assigned a full (and very competent) team who quickly became part of our team - both in terms of research, scripting, and prospect communication (verbal and written). **What do you dislike about CIENCE?** We partnered with Cience at a very early stage and unrelated to them, probably too early. We had prospect definition that was in process and very fluid. What did happen was that we had a partner that worked with us in helping us define the process and lead qualification. There were several iterations along the way that required adjustments and Cience was quick to work with us and provided us with complete flexibility. **What problems is CIENCE solving and how is that benefiting you?** The problems we were trying to solve were: filtering the prospect list to ensure we were reaching the most appropriate (qualified) list, most effective scripts for achieving optimal results, and building early stage interest in our offering. We have gradually learned what/how best to reach our prospect audience (a more affluent audience). ### 40. Reliable Outbound Sales partner **Rating:** 4.0/5.0 stars **Reviewed by:** Akhil N. | Sales Development Representative, Chemicals, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2019 **Describe the project or task CIENCE helped with:** Outbound prospecting for our Ed-Tech company **What do you like best about CIENCE?** Adaptability, scalability and the human touch of course! Worked with 2 very friendly members from the CIENCE team over the last 8 months I've been here in this company Had a chance to interact with other team members while I was warming up my inbox and the CIENCE team was quick at responding! **What do you dislike about CIENCE?** Nothing to dislike, it's all about the fit that matters when two companies are working together. Learning about the domain and sector is time-consuming and it's easier for someone to pick up when you are working closely and is actively involved in the company discussions **Recommendations to others considering CIENCE:** If you want to set up an outbound engine quickly as time is what you are prioritizing, then CIENCE is a excellent partner to help you **What problems is CIENCE solving and how is that benefiting you?** CIENCE being quick to adapt helped us reach out to several companies over the last one year Since CIENCE is well aware of the process, it is easy to get started ### 41. Lead Generation for dreyev **Rating:** 5.0/5.0 stars **Reviewed by:** Malgorzata S. | CEO and Co-Founder , Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2020 **Describe the project or task CIENCE helped with:** Cience has been incredibly helpful, professional and consistent in creating lead generation and sales appointments for our company. **What do you like best about CIENCE?** Proactive Team taking initiative when needed! Other upsides include 1) clarity of process 2) responsiveness of the Cience Team 3) clear success metrics 4) flexibility and change of directions when needed. **What do you dislike about CIENCE?** The meeting appointments we are getting are too few and far between. **What problems is CIENCE solving and how is that benefiting you?** Lead generation, follow up with Prospects and meeting appointments. ### 42. Solid outsourced lead gen team **Rating:** 4.0/5.0 stars **Reviewed by:** Franco F. | Paid Media Specialist, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2019 **Describe the project or task CIENCE helped with:** Generating leads for a government agency looking to increase foreign investment. **What do you like best about CIENCE?** They have a well-developed process to set up a lead generation campaign. This means you don't have to start from scratch and figure things out on your own. They have wide knowledge on the technical aspects of email campaigns. **What do you dislike about CIENCE?** The processes on the execution side were lacking in some areas. The level of English was not as good as expected. However, the teams at Cience do listen to feedback and adapt to the client. We eventually got there. **Recommendations to others considering CIENCE:** Highly recommend them. Spend some time fine-tuning their processes with you so that it ends up being exactly what you want and need. They are very flexible but can only adapt with feedback. It's well worth it. **What problems is CIENCE solving and how is that benefiting you?** The ability to outsource lead generation and being able to set it up so after a few months it's pretty much on auto-pilot. ### 43. CIENCE Market Research Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2019 **Describe the project or task CIENCE helped with:** CIENCE helped us with market research. We needed additional help to evaluate market fit for new prospects as we put together several new sales/marketing initiatives. **What do you like best about CIENCE?** CIENCE helped score and rank new opportunities so that we could focus on what we do best. We appreciated the pace that they were able to keep as we ramped up their research team. **What do you dislike about CIENCE?** Time zone availability could be a struggle at times as their teams are distributed globally. **Recommendations to others considering CIENCE:** Work with their team on a weekly basis to ensure that goals and timelines are kept in check. The CIENCE team does a good job of being proactive but it always helps to level-set weekly/bi-weekly. **What problems is CIENCE solving and how is that benefiting you?** Targeting quality, account research which drive time to market with new sales/marketing campaigns - our primary benefit of working with CIENCE. ### 44. Solid outsourcing. Incredible flexibility. **Rating:** 4.5/5.0 stars **Reviewed by:** Justin H. | Advisor, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2019 **Describe the project or task CIENCE helped with:** Cience worked with us for about 6 months. It was a volatile time in competitive start-up environment. We needed help on hunting and sales qualification. Full B2C approach to a luxury service. **What do you like best about CIENCE?** They worked with our processes, made overnight recommendations when we weren't satisfied with the results and then wholly shifted geared when we moved our resources to a SDR approach rather than a BDR strategy. **What do you dislike about CIENCE?** Would have loved some more in-house expertise on Salesforce as a CRM (they primarily were using Hubspot) **Recommendations to others considering CIENCE:** Have your goals set and be ready to move quickly! **What problems is CIENCE solving and how is that benefiting you?** With a team of fewer than 6 people we had to ramp up quickly to validate our strategy and find members for our high end travel services and products. They helped us hunt down qualified leads and later qualify leads form our inbound paid channel. ### 45. Responsive, flexible team getting us great meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2019 **Describe the project or task CIENCE helped with:** Cience is helping us get leads with Director-level and up professionals at companies over 5,000 employees. We specifically asked them to find companies and individuals that care about culture. **What do you like best about CIENCE?** Cience is turn key--you tell them what kind of leads you want and they write the emails, build web pages, find leads, and manage everything with these nifty Google presentations of weekly data. We have hit a few snags along the way, and the team has been responsive and flexible, with lots of ideas on how to make it work. The best measure of a team is not how do they perform when things are going great, it's how do they adjust when things aren't. Oksana and her team have been great at helping us keep making improvements and adjustments until we were seeing the results we wanted. **What do you dislike about CIENCE?** Because of language barriers, I'm not sure the phone skills are the best. But who uses the phone anymore anyway? **What problems is CIENCE solving and how is that benefiting you?** We've gotten about 20 meetings with high-level contacts in about 3 months. ### 46. Hi Volume Sales Outreach **Rating:** 3.5/5.0 stars **Reviewed by:** Jeremy B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2019 **Describe the project or task CIENCE helped with:** The Cience team assisted GPS Speakers with developing and deploying an aggressive sales campaign which consisted of sales copy, sequence design, email/call campaigns, lead gen, and pipeline management. **What do you like best about CIENCE?** Lead gen was very helpful and contacts were accurate and current. **What do you dislike about CIENCE?** The service did not seem to fit our sales cycle. The cycle to close a given deal is anywhere from 3 months to 1 year. With Cience's staff being outsourced, it probably is not the best fit for understanding the DNA of our organization and the nuances of pitching to our ideal client. Ultimately, we were not able to meet the objective of increasing the number of deals closed. **What problems is CIENCE solving and how is that benefiting you?** Cience has helped us solve stagnation in lead generation. As a small business, we did not have the bandwidth to generate leads in high volume without Cience. ### 47. Outbound Sales Team Augmentation **Rating:** 5.0/5.0 stars **Reviewed by:** Kent C. | About Me | CMO | Reputation Management | Reputation Marketing |Review Management | Brand Building, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2019 **Describe the project or task CIENCE helped with:** Cience provided an outbound sales solution for Reputation X consisting of a Sales Development Rep, Researchers, and Project Managers. They manage the outbound sales program end-to-end. **What do you like best about CIENCE?** The people are great. Management is responsive. Cience is a data-driven so results are objective and measurable. **What do you dislike about CIENCE?** Like any outside team there are the usual gaps in communication nuance that, had the team been in-house, would have been dealt with at the water cooler. **Recommendations to others considering CIENCE:** I'd recommend anyone using Cience services to be familiar with Outbound sales. At the very least, read the book "Predictable Revenue". **What problems is CIENCE solving and how is that benefiting you?** Cience enables Reputation X to target companies that have reputation management issues in a very specific way. Cience manages research and outreach, while our in-house team manages the sales cycle from prospect to engagement. Cience has enable us to spin up our outbound effort quickly. ### 48. Review of CIENCE Lead Generation **Rating:** 3.5/5.0 stars **Reviewed by:** Jennifer B. | Project Manager + Associate Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2019 **Describe the project or task CIENCE helped with:** We hired CIENCE to generate leads for us by compiling a targeted prospect database and emailing those prospects serially to set up an introductory call, nurture leads, and also to support the company’s email marketing efforts. **What do you like best about CIENCE?** The CIENCE team is a pleasure to work with. All members of the team are enthusiastic about the work and helpful in finding solutions to new challenges or problems. Even though they were working in Europe they worked on EST, which made calls and meetings much easier to schedule. They also were very flexible if a call needed to be rescheduled due to holidays or other conflicts. **What do you dislike about CIENCE?** The process of creating landing pages takes too long, and needs closer attention to direction provided by the client. The first few months we weren't using the "Best Contact" approach - and we were not seeing much success at all. It seems odd to me that they didn't start us with the Best Contact approach, since this had been proving to be successful with other clients. Additionally, what was difficult was to qualify a prospect on budget. **Recommendations to others considering CIENCE:** Establish clear performance metrics up front, e.g. prospect calls/week, new prospects/week, emails/week. Alter campaign tactics sooner if current tactics aren’t producing results. ### 49. Cience reached our target goal in 3 month trial **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa R. | Inside Sales Manager , Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2019 **Describe the project or task CIENCE helped with:** Lead generation- Americas **What do you like best about CIENCE?** The team at Cience is flexible, attentive and extremely organized. They are willing to do whatever it takes to achieve our goals. Oksana has been a true Team Leader and makes sure that everyone at Cience is in sync and performs to high standards. **What do you dislike about CIENCE?** The only issue we have had throughout the past 3 months (during trial) was addressed and several solutions were offered. They are quick with problem solving and continue to offer suggestions until we are satisfied. **What problems is CIENCE solving and how is that benefiting you?** Cience is providing Outbound services at a volume that our team could not handle. The benefit is allowing our sales team access to new companies and help generate new business in our pipeline. ### 50. An agile team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **Describe the project or task CIENCE helped with:** We hired Cience to help us with market research. They are responsible for processing and qualifying accounts. **What do you like best about CIENCE?** My favorite part of working with Cience outside of the great results is their responsiveness. When something comes up last minute, they jump on it right away. It’s nice to have a vendor who can pull through. **What do you dislike about CIENCE?** No complaints! They know what they are doing and are very good at it. **What problems is CIENCE solving and how is that benefiting you?** Lead Gen and market reseach can be very tedious. They took it off our hands! ## CIENCE Discussions - [Is Outbound Marketing effective?](https://www.g2.com/discussions/is-outbound-marketing-effective) - 2 comments, 1 upvote - [How many appointments will I get each month?](https://www.g2.com/discussions/how-many-appointments-will-i-get-each-month) - 1 comment, 1 upvote - [Which industries do you work with?](https://www.g2.com/discussions/which-industries-do-you-work-with) - 2 comments, 1 upvote - [How many leads can you generate?](https://www.g2.com/discussions/how-many-leads-can-you-generate) - 2 comments, 1 upvote - [What do your services cost?](https://www.g2.com/discussions/what-do-your-services-cost) - 1 comment, 1 upvote - [View CIENCE pricing details and edition comparison](https://www.g2.com/products/cience/reviews?page=3&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+00%3A58%3A25+-0500&secure%5Bsession_id%5D=db56e4bb-0353-43e5-9504-a02e135da5ba&secure%5Btoken%5D=128798566a31b43329e40d7f58f5724601eb806033d369cc31bbfce1c55a4acb&format=llm_user) ## CIENCE Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Capabilities** - B2B Lead Development - Onboarding - Lead Qualifying - Qualified Meetings - Sales Account Management - Virtual Support **Expertise** - Demand Generation - CRM - Analytics Capabilities **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top CIENCE Alternatives - [Belkins](https://www.g2.com/products/belkins/reviews) - 4.7/5.0 (94 reviews) - [SmartSites](https://www.g2.com/products/smartsites/reviews) - 4.9/5.0 (258 reviews) - [KlientBoost](https://www.g2.com/products/klientboost/reviews) - 4.8/5.0 (403 reviews)