--- title: CIENCE Reviews meta\_title: 'CIENCE Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 180 reviews by the users' company size, role or industry to find out how CIENCE works for a business like yours. aggregate\_rating: rating\_value: 3.7 review\_count: 180 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Marketing Services url: https://www.g2.com/categories/marketing-services --- ## Top-Rated Alternatives [ ![Belkins](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Belkins") Belkins 4.7/5(94) ](https://www.g2.com/products/belkins/reviews) [ ![SmartSites](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SmartSites") SmartSites 4.9/5(259) ](https://www.g2.com/products/smartsites/reviews) [ ![KlientBoost](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KlientBoost") KlientBoost 4.8/5(403) ](https://www.g2.com/products/klientboost/reviews) [ View All Alternatives ](https://www.g2.com/products/cience/competitors/alternatives) # CIENCE Reviews & Provider Details Claimed ###### Profile Status This profile is currently managed by CIENCE but has limited features. Are you part of the CIENCE team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! CIENCE helps companies grow through multi-channel prospecting -- software platform AND done-for-you outsourced SDR-as-a-service. We start with highly accurate data (\>140M Contact universe), then provide lead generation and outbound sales processes to produce qualified appointments with our client’s ideal customers--with predictable results. CIENCE, an Inc. 5000 company, is the #8 fastest growing Marketing & Advertising company in the U.S. Our team of highly trained employees have successfully served thousands of clients in more than 263 industries. Ask us how we can help your business grow. * * * Seller [CIENCE](https://www.g2.com/sellers/cience) Discussions [CIENCE Community](https://www.g2.com/products/cience/discuss) Languages Supported English, Spanish Services Offered Lead Generation Services Overview by Eric Quanstrom (CMO at CIENCE Technologies - The leading B2B #LeadGeneration, #B2Bmarketing, and #BusinessDevelopment company. ) Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcience%2Freviews) ## User Insights Average based on 180 real user reviews. Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") PC Verified User in Computer Software Mid-Market (51-1000 emp.) 12/29/2023 "Horrible experience at every corner" 0/5 What do you like best about CIENCE? Nothing. Honestly, there was not one experience that was good with them. I tried to think of one, but I'm coming up empty. Review collected by and hosted on G2.com. What do you dislike about CIENCE? Everything is bad. Account management is bad. Our account manager had no clue what was going on with our campaigns. Every time I asked him to give an update, he was clueless. They were extremely delayed and never were able to deliver projects on time. The BDRs were hurting our brand. The platform is super confusing and virtually impossible to navigate. The sales leader for Cience did a bait-and-switch with us on pricing after he sent the contract to us. They are just shady and horrible on all accounts. I would never recommend them to anyone. Stay away. You're better off spending your SDR dollars with other agencies. Review collected by and hosted on G2.com. Recommendations to others considering CIENCE: I've used a lot of BDR agencies in the past (honestly none of them work) but I would rate Cience at the way bottom of the list. You're better off spending your money with a different agency. Sorry to say but they were the worst agency I've worked with. Review collected by and hosted on G2.com. What problems is CIENCE solving and how is that benefiting you? They were going to act as our outbound BDR team. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Paul T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul T.") PT Paul T. Chief Executive Officer Mid-Market (51-1000 emp.) 1/4/2024 "Waste of $50k, one lead generated in 6 months and it didn't close." 0/5 What do you like best about CIENCE? This was a complete waste of money and time. Review collected by and hosted on G2.com. What do you dislike about CIENCE? Overpromise and under execute, we will never sign up for another service like this w/o guarantees and quarterly out-clauses. Review collected by and hosted on G2.com. Recommendations to others considering CIENCE: Look elsewhere, some of the early reviews on here are great... but the later reviews are similar to this. Review collected by and hosted on G2.com. What problems is CIENCE solving and how is that benefiting you? Great sales pitch, awful execution. We are a small company and invest $50k for 6 months of CIENCE services, unfortunatley our results were similar to others in the last couple years. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") PI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 12/21/2023 "Snake Oil - Do Not Engage" 0/5 What do you like best about CIENCE? Zero upside in even speaking with this company. Review collected by and hosted on G2.com. What do you dislike about CIENCE? Everything. They are incompetent, and their platforms have digressed in functionality. Review collected by and hosted on G2.com. Recommendations to others considering CIENCE: Do not consider working with this company. You will lose your money. Review collected by and hosted on G2.com. What problems is CIENCE solving and how is that benefiting you? Did not deliver on ANYTHING. Complete team turnover - multiple times. The little traffic that did come to our website was such low quality that I suspect black hat tactics. Harmful to our brand. And don't expect to ever meet someone from CIENCE in person - you can't find them. I could go on and on, but can't divulge details at this point. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Mark S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark S.") MS Mark S. H Mid-Market (51-1000 emp.) 12/14/2023 "Long time business partner whose service has more than pays for itself" 5/5 What do you like best about CIENCE? They are responsive to feedback and to the extra research necessary Review collected by and hosted on G2.com. What do you dislike about CIENCE? There is nothing I dislike about Cience. Review collected by and hosted on G2.com. Recommendations to others considering CIENCE: Our sales team closes deals, our SDR team outreaches to prospects. They're more efficient and successful when they don't have to find the leads they work. Cience does that for us and we're more productive because of their work. Review collected by and hosted on G2.com. What problems is CIENCE solving and how is that benefiting you? Cience is helping us find quality leads in our ICP Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Craig R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig R.") CR Craig R. President Mid-Market (51-1000 emp.) 7/18/2023 "Gigantic waste of money" 0/5 What do you like best about CIENCE? Nothing comes to mind - the entire package sold to us has been massively subpar. Review collected by and hosted on G2.com. What do you dislike about CIENCE? In 7 months I believe has generated possibly 2 appointments, only 1 knowfor sure for, and sold approximately 10 per week. There database has extensive inaccuracies on it, and was sold that inaccuracies were less than 5% max. All of this exceptionally subpar work for $80k annually. Worst investment out compamy has ever made. Review collected by and hosted on G2.com. What problems is CIENCE solving and how is that benefiting you? As presvioualy mentioned not providing leads,and their databases are not scrubbed and clean, so not solving any problems for us. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Hakan T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hakan T.") HT Hakan T. VP of Corporate Growth Mid-Market (51-1000 emp.) 12/19/2022 "WHAT YOU BOUGHT IS NOT WHAT YOU GET WITH CIENCE" 0/5 What do you like best about CIENCE? The best part of the engagement was before we signed the contract. They have a perfect sales team to close contracts for their company, very responsive and happily provided all the sample data requested during our evaluation period. But this was not the case for the service they provided. Review collected by and hosted on G2.com. What do you dislike about CIENCE? Service that they provided was very poor, starting with the kick-off until the termination of the agreement. They were only able to produce 5 intro meetings, in which just one was a solid SQL during the course of the 4 month contract. During the initial introduction, they introduced a very crowded team (SDR Manager, PM, SDRS, technical writer, etc) however the talent they introduced were not at all involved in the project and throughout the contract the turnover between reps and managers was constant. Overall, their output was very poor during the entire contract period. Rather than come to us with improvement ideas or suggestions that they had seen in the industry, they always expected us to spot the reasons for the underperforming results. Our dedicated SDR manager’s relationship management was very poor as well; she did not make us feel valuable as a customer and during our weekly meetings, she never provided us with tangible data or ways her team could improve. Although we had provided a lot of data and samples to create a playbook including the calling scripts; their first draft of the playbook was completely off. We had to rewrite it from scratch. They do not monitor the results properly and identify the root causes of the underperforming operations. GO Data Subscription was also a big failure in terms of quantity and quality. Their contact DB was very limited. At first we thought that the quality would be higher than average since CIENCE also does the calling. It turned out that was not the case. We had to purchase ZOOMINFO to replace CIENCE’s GO DATA Plan. Considering the overall experience; if we knew we were going to have to conduct all the operations, provide best practices, develop the calling scripts and SDR playbook, as well as monitoring and analyzing the data they were supposed to provide, we would hire thrice the team they have provided and train them in-house instead of this disaster. Review collected by and hosted on G2.com. Recommendations to others considering CIENCE: If you are looking for an outsourced SDR company that will take the initiative to drive the expected results you are paying for, then I suggest you STAY AWAY from CIENCE. We were extremely disappointed not only in their efforts but also in their commitment to driving better results. We escalated the poor performance to their executive team multiple times, and their lack of acknowledgment and ownership of their failures was extremely telling that they did not care. Not the company we thought we were getting from a Partnership perspective and not a company we would recommend for anyone looking to build an outsourced SDR Program. STAY AWAY! Review collected by and hosted on G2.com. What problems is CIENCE solving and how is that benefiting you? We contracted with CIENCE for a Lead Generation project for the US Market with two dedicated SDRs, which are based in the US. The trial contract was for four months with an upfront payment. On top of that, we subscribed for their GO Data Package as well. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic RD Russell D. VP of Commercial Sales and Marketing Mid-Market (51-1000 emp.) 8/24/2020 "Outsourcing Sales Leads" 5/5 Describe the project or task CIENCE helped with: Generating qualified sales leads within OEM DOD Logistics Support. Review collected by and hosted on G2.com. What do you like best about CIENCE? The Cience team is very aggressive in generating sales leads and learning as much as possible to produce a positive campaign. The team members interact well, ask many questions and keep open lines of communication with us to achieve success in every campaign. The SDR's appear to take the time to understand our business and the products we're promoting fully. Review collected by and hosted on G2.com. What do you dislike about CIENCE? I have no dislikes after working with Cience for three years now. Some of our campaigns have been more successful than others, however, it has not been from lack of effort from the Cience team. Review collected by and hosted on G2.com. Recommendations to others considering CIENCE: As with anything, do your homework before choosing a vendor to work with. Make a list of what's important to you when interviewing a B2B company and choose based on the results from that interview. Quality of leads was at the top of my list. The last thing I wanted to do was be called into meetings where the person wasnt really interested in what I was promoting, or I was meeting with the wrong person in that specific company. Review collected by and hosted on G2.com. What problems is CIENCE solving and how is that benefiting you? We have a very small sales team and don't have the time or resources to perform all the research to generate qualified sales leads. The amount of time required to populate a lead list with contact information such as lead names, email addresses, phone numbers, job titles, and company information is time-consuming and slows the salesperson's production. With Cience, our salespeople can concentrate on working with active leads and attending meetings with pre-qualified leads. Review collected by and hosted on G2.com. Show More 1/27/2023 Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") EF Verified User in Financial Services Mid-Market (51-1000 emp.) 9/28/2021 "Dramatically Over Sold What Their Service Would Deliver - Waste of $24k! -" 0/5 Describe the project or task CIENCE helped with: Update - 11/19/21 Based on my review below, CIENCE extended our agreement for 2 more months and finally listen to me about the issue with their process. Neil Gallagher did everything he could and quite frankly if he was handling from day 1, I do not think the issues that I detailed below would have occurred. The main problem with this engagement was the expectations and what was delivered. However, even after revamping the entire program, the results were still not there. Our market is very hard to crack and they just could not do it, even doing it in a way that was more in line with what we expected. However, they still oversold what the results could be, without knowing enough about our market, but appreciate they fact that they tried to fix the situation, not just stop after our agreement ended. We hired Cience to handle outbound SDR activities for our established 50-year-old company. Our sales rep Michael was great, everything he said Cience could deliver was what we were looking for - and while he didn't promise and our contract does not specifically state it, he estimated that they would deliver 10-15 scheduled "demos/appointment" with leads that we provide them as well as ones they would source, what we got in almost 4 months was 2. That's right, after 4 months of solicitation, over 3,500 calls, they only set up 2 scheduled meetings for us, a far cry from the 10-15 per month we were expecting. Why did this happen? Well, the folks at Cience could not tell me. All they could do was point to was their contract and say they delivered the "activities" that are detailed in it and therefore they did what we paid for. And here is the real issue, in Cience's contract there is NO commitment that any results will be delivered. The contract is 100% based on their activities not based on the results of their activities. However, as I pointed out to Ben and Curtis at Cience, while their contract is based on activities, a company like mine does not spend $24k for activities with no results, we paid for those activities producing results - 10-15 scheduled appointments per month, which didn't happen. Review collected by and hosted on G2.com. What do you like best about CIENCE? I can not really point out anything about this engagement that I was happy with. I run a professional sales organization and their SDRs would never make it on my team. Review collected by and hosted on G2.com. What do you dislike about CIENCE? Everything 1. They pushed us hard to close the deal using the reason they needed the deal signed now was due to getting us into their calendar to start the pilot. Then when we signed, our start date was pushed back 3 weeks as they said they had a new hire that needed to be trained. But I didn't hire them to get their brand new SDR..... 2. During our 4-month pilot, (it was 3 but they added a free month given the lack of results) we had 3 different SDR's work on our account. I listen to more than 50 calls of these 3 SDR's and all of them sounded like they were brand new to sales - they didn't sound like the professional, tenured, career sales professionals that Cience's rep Michale Rouse sold us. They would say the name of our company incorrectly often, lots of stuttering and stammering, not what you would expect from a professional SDR. As a matter of fact, when I asked Cience what was the background of the reps working my account, how long had they been employed by Cience, how long have they worked as an SDR, they could not tell me. You would think that given they are calling leads as a fictitious employee "Alex Johnson" of AGA, representing our brand and image that I would have the right to know who the individual was working for us, they would not provide me this information. 3. Their phone system is horrible - Cience uses a "call drop" dialer that dials a person before the rep is on the line - so this is what every call sounds like......Hello this is John Smith,......Hello,......Hello......Loud Beep, (SDR is now on the line) Hello I am looking to speak to John Smith......but wait, didn't John Smith just answer the phone saying their name? Yes, but the SDR didn't hear it because of their ancient call drop system. This is how EVERY CALL starts off - it sounds horrible!!! 4. We provided them a do not call list and they still called many companies on that list - including a client of ours - who we then told them not to call and 3 days later the SDR called them again. 5. My company has an established sales process and a well-designed playbook that works very well for us - my team is very successful and we hired Cience because I needed to put more demos in my rep's hands. My reps are cradle to grave reps, they cold call, do discovery, scheduled demos, present demos, close sales and manage customers. We handed Cience our playbook that detailed all of our messaging, scripts, pitches, our entire sales process and how to get a demo scheduled in our business. We didn't need them to re-create the wheel. We provide them numerous recordings of our reps on successful cold calls that lead to demos and provided them a document that they could run with. However, for the first 60 days, they basically ignored everything we gave them and tried to take our square peg and fit it in their round hole - it didn't work. 6. But here is the big mistake they made and it makes no sense to me. In our ICP I gave them the 7 titles that we target for our services and said these were the only ones to go after. Well, they didn't listen and decided to target multiple titles that have nothing to do with our services and in 4 months, based on their own reporting, more than 50% of the leads they targeted were "not the right person". Think about that, over 4 months, more than 1/2 of their activities were WASTED because they were soliciting titles that have no bearing on purchasing our solution - crazy. So while Cience says they fulfilled their contract, I do not think they did given that 50% of their activity was totally wasted. 7. To add insult to injury, their Head of Account Management Curits told me that we hired Cience to “teach us something new about our business” and that they “are not an extension of our sales team”. Well, we didn’t engage with Cience to teach us anything, we have been doing this successfully for 50 years. We hired Cience, for their skilled, tenured, seasoned, professional SDR’s to get us scheduled appointments, and that did not happen. While all of the people at Cience are nice and easy to work with, I wanted to hire our sales rep, Michael, because I thought he was really good. However, that was all smoke and mirrors as they just didn't deliver on what they pitched us they could do and as a professional salesperson, I could never pitch something that I could not deliver. If you run a seasoned sales organization and you are looking for an SDR solution, I would look elsewhere. Review collected by and hosted on G2.com. Recommendations to others considering CIENCE: As long as you are on top of them and make sure they are doing it the way it should be done - also, depending on your industry and product/service you sell, will also make a difference Review collected by and hosted on G2.com. What problems is CIENCE solving and how is that benefiting you? We didn't solve any problems because they were not able to get us the scheduled demo/appointments that we expected. Review collected by and hosted on G2.com. Show More 9/28/2022 Validated ReviewerSource: Seller invite ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") EP Verified User in Pharmaceuticals Mid-Market (51-1000 emp.) 9/19/2022 "Quality Lead Generation" 5/5 What do you like best about CIENCE? Initially, it took a bit of time to target the "correct" customer for us. We offer a very specialized service, so there was a significant amount of time that my team needed to work with CIENCE to get the message and target audience right. As a result, many "leads" were initially provided to us that were not the right fit and would not be candidates for our services. However, over time that was adjusted in an iterative manner and now the team is producing high-quality leads at a rate of around 1 a week. Each week they also provide the metrics on the outreach and valuable KPIs to demonstrate their efforts. Review collected by and hosted on G2.com. What do you dislike about CIENCE? CIENCE was not previously familiar with our industry and so the learning curve took a bit longer than I would have liked, Also there was some pressure initially to leverage a calendar access service that is not that good of a fit for our business. Review collected by and hosted on G2.com. Recommendations to others considering CIENCE: The business results are a direct reflection of the time you take to work with the team at CIENCE to ensure the messaging is correct and the target audience is correctly identified. So spend a lot of time on this part and I am confident you will receive a much higher quality product from the team at CIENCE. Review collected by and hosted on G2.com. What problems is CIENCE solving and how is that benefiting you? Historically my organization used an internal team for lead generation services and I felt that team didn't have the same bandwidth as an external dedicated team could provide. I had my own experience with third-party lead generation teams and did a bit of market research. CIENCE was very diligent with their outreach to me as a potential client of their services and I was very impressed with that, knowing I would want the same effort applied to gaining new clients that CIENCE was demonstrating in trying to win my business. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") CP Verified User in Pharmaceuticals Mid-Market (51-1000 emp.) 12/12/2022 "Flexible and feedback-attentive, productive suggestions and producing great leads for PHASTAR" 4.5/5 What do you like best about CIENCE? The SDM and PM are great. They listen to feedback and ensure that it is incorporated into the messaging. Importantly, they make great suggestions to ensure quality Review collected by and hosted on G2.com. What do you dislike about CIENCE? At this point, nothing much. I hope to not experience any thing that I dislike Review collected by and hosted on G2.com. Recommendations to others considering CIENCE: Give these guys a shot. They have a good plan for lead generation, pleasing reports and UI and they'll work with you to fine-tune the messaging, which all will produce great leads! Review collected by and hosted on G2.com. What problems is CIENCE solving and how is that benefiting you? Lead generation for our company Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about CIENCE? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about CIENCE ](https://www.g2.com/products/cience/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity almost 4 years ago Is Outbound Marketing effective? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/is-outbound-marketing-effective) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago How many appointments will I get each month? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-many-appointments-will-i-get-each-month) [ View all Discussions ](https://www.g2.com/products/cience/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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