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Churnmate

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Churnmate is a customer retention platform for SaaS businesses focused on reducing subscription churn. The platform provides tools to build and manage customizable cancellation flows, integrating with Stripe for automated subscription actions such as cancellations, pauses, and discount applications. It includes features for customer segmentation, data collection via surveys and feedback forms, and analytics on user responses and flow outcomes. Churnmate supports retention interventions like subscription pausing and dynamic discounts, and offers multi-environment support for testing and production.

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