Juanice W.
JW
Juanice W.
Small-Business (50 or fewer emp.)
"Flexible and Responsive Church Management Solution"
5/5
What do you like best about Churchteams?

I love the flexibility of the software and the outstanding responsiveness of the support team. The reporting capabilities are strong, which is a huge plus for us. Review collected by and hosted on G2.com.

What do you dislike about Churchteams?

For a multi-campus church, the contribution portion could be improved to allow for campus identification to be included in contribution reports. Review collected by and hosted on G2.com.

PR
Parker R.
Small-Business (50 or fewer emp.)
"Great Service"
4.5/5
What do you like best about Churchteams?

I love how helpful Chruch teams was with catering to my needs! They have worked great with me to make this account exactly what my ministry needs Review collected by and hosted on G2.com.

What do you dislike about Churchteams?

There is a leaning curve to using the program but even then they provide so many tutorials that it makes it easy ! Review collected by and hosted on G2.com.

Response from Jennifer Coates of Churchteams

Thanks for taking the time to leave this feedback for us, Parker. We are glad to hear that the setup is working so well for you. Keep in mind that we offer one-on-one onboarding via Zoom if you prefer that over the video tutorials.

Stacey W.
SW
Stacey W.
Ministry Assistant
Small-Business (50 or fewer emp.)
"Comprehensive database with system with excellent customer service."
5/5
What do you like best about Churchteams?

We chose ChurchTeams due to their reputation for Customer Support. They have a feedback-rich environment and are regularly making improvements to the database based on customer experience. CT is Christ-focused and people-focused. They view data as a tool for growing God's kingdom. They are continually seeking to improve the system to meet church needs and are very responsive to the client experience. I also like that I can access CT from anywhere, even my phone. Review collected by and hosted on G2.com.

What do you dislike about Churchteams?

Because CT is constantly improving, there are regular updates. For someone like me, who doesn't like change, I have to challenge myself to learn the new features. Ultimately these changes make processes more efficient. Review collected by and hosted on G2.com.

Response from Jennifer Coates of Churchteams

We appreciate you taking the time to leave us your review of Churchteams, Stacey. The details help us to know where we have helped you best! I understand how you feel about struggling with change, however, we are glad to see that you value the progress that the software enhancements provide. Continue to let us hear form you - we always enjoy working with you to find new and better strategies.

Bethany M.
BM
Bethany M.
Pastor
Small-Business (50 or fewer emp.)
"Basic enough yet completely customizable"
5/5
What do you like best about Churchteams?

The most helpful tool about Churchteams is their customizable attributes. This program can serve the capacity of a large or a very small church because they let each customer change and add what they need to make it work perfectly. I also love their customer service, I've never had a business be so relational and kind- that's priceless! Review collected by and hosted on G2.com.

What do you dislike about Churchteams?

This is hard to answer because there is nothing that's been horrible or that I dislike. Whenever I have a suggestion the leaders/creators either solve it for me by showing me what to do, or they take it into account and add it to their list of things to update in the future. So cool.

This is minimal, but it would be so cool for Churchteams to be connected to CCLI in the future so that all communication with worship teams can also include the songs/song sheets. But there are other programs out there that do this! Review collected by and hosted on G2.com.

Response from Jennifer Coates of Churchteams

It's great to hear that the customization of Churchteams is really working so well for you - from member attributes to tracking discipleship progress. We appreciate you taking the time to leave such great, detailed feedback for us, Bethany. We enjoy working with you!

Charlene M.
CM
Charlene M.
Assistant Pastor
Small-Business (50 or fewer emp.)
"Well Priced and Easy to Use"
4.5/5
What do you like best about Churchteams?

Churchteams was very easy for us to learn and get started with. The team is excellent. They were very helpful in getting us set up. If we ever have questions, they are there to answer and/or walk us through. I love that they have a built-in means of communication, email and text messaging; we no longer need to use another program for emails or texting. We can set up our own keywords to use TextToChurch. Review collected by and hosted on G2.com.

What do you dislike about Churchteams?

I wouldn't say I "dislike" the workflows, but they are not quite as intuitive to use. There are some ways I would like to use the option. However, I have not yet figured out how to make it work. Admittedly, I have not reached out for help yet, so there may be a way to make it happen. Review collected by and hosted on G2.com.

Response from Jennifer Coates of Churchteams

Sandy, thanks for taking the time to leave us details on what you love most about Churchteams. We are glad to hear that the setup was easy for your church and that communication with your members has been simplified! We would love to set up a call with you to get you going on workflow automation - we think you will love the ease of several things there, from scheduled reports you won't have to pull yourself to automated communication for birthdays and even first-time guests! Contact our Support team if you are interested in learning and we'll get you going right away!

Rebekah L.
RL
Rebekah L.
Campus Pastor, On Campus Ministry and Local Engagement Coordinator
Mid-Market (51-1000 emp.)
"Automated Long Processes For Us!"
4.5/5
What do you like best about Churchteams?

We've used CT at APU for years now. And there are many reasons why! I am so grateful to CT for their 1-1 customer service, personal approach, patience, and flexibility AND creativity with us as we have sought to utilize this platform for our mentoring program. They worked with us to make it happen when it hadn't been done before. We really appreciate their kindness and perspective on ministry. APU LOVES CHURCH TEAMS! Review collected by and hosted on G2.com.

What do you dislike about Churchteams?

It's not always easy to get a rep on the phone these days. Ya'll must be poppin! However, the detailed emails have been life-savers. Also, the time difference in calling hours is PST... not bad... just something to consider. AKA--Why not have an LA chapter?! LOL. Review collected by and hosted on G2.com.

Response from Jennifer Coates of Churchteams

Thanks for letting us know how we are doing Rebekah. I love seeing how your University uses Churchteams Groups and Registrations for their mentoring program. Glad to hear that the emails are working out for you, but we love talking with you too so we hope to get you on the phone should you need us in the near future - although I'm not opposed to representing that East Coast office!

Patricia P.
PP
Patricia P.
Director of Ministries
Small-Business (50 or fewer emp.)
"Great tool and supportive team"
5/5
What do you like best about Churchteams?

I love that we have all our info in one place and can easily see what groups, ministries, etc. people are involved in. The notes are great for being able to update when we follow-up with someone. We use it to track attendance and membership for our small groups and I use it to reach out to my various groups. We also use it for financials however I'm not involved in that aspect. Review collected by and hosted on G2.com.

What do you dislike about Churchteams?

I still have trouble getting some of our folks to update their info even though churchteams is so easy! Review collected by and hosted on G2.com.

Response from Jennifer Coates of Churchteams

We love hearing that having your data in one place has made your ministry processes easier. The notes are also one of my favorite features and so useful for tracking information and alerting staff. It's great to hear you are enjoying workflows as well. Thank you for taking the time to leave us this great review of Churchteams Patricia!

Melonie C.
MC
Melonie C.
Executive Pastor
Small-Business (50 or fewer emp.)
"Very happy!"
4/5
What do you like best about Churchteams?

The ease of finding information and creating member records as well as registrations. The text to features are life-changing. Despite not having an app, the mobile web browser version is user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Churchteams?

Not being able to delete multiple texts from my "inbox" despite the responses not being for me. For example, our lead pastor send out a "Happy Thanksgiving," and 88 people responded. I had to manually go into each and every text and clear them. Review collected by and hosted on G2.com.

Response from Boyd Pelley of Churchteams

Thank you for doing this review!

Jeff R.
JR
Jeff R.
Executive Pastor
Small-Business (50 or fewer emp.)
"Powerful platform for any size church"
5/5
What do you like best about Churchteams?

The thing I like the most about church teams is that it is web-based making it accessible from anywhere, it is easy to use, and there is quick access to help if you need it. Review collected by and hosted on G2.com.

What do you dislike about Churchteams?

Would love some sort of app. Using it on a mobile browser is a bit clunky, but doable. Review collected by and hosted on G2.com.

Response from Jennifer Coates of Churchteams

Thanks for taking the time to leave us this detailed review Jeff. We find that so many of our users, like you, really appreciate having their data in one place. This saves both money and time, not having to sync data between multiple applications. We would like to hear more about your experience with the mobile version of Churchteams so that we might work to improve that. Give our Support team a call so that we can help!

Chelsea P.
CP
Chelsea P.
Physical Therapist
Small-Business (50 or fewer emp.)
"Church Plant Looking for Organization!"
5/5
What do you like best about Churchteams?

How user friendly the system is, and the communication features! Being able to mass text and email easily is very important for a mobile church with ever changing locations and needs! Review collected by and hosted on G2.com.

What do you dislike about Churchteams?

I wish the scheduling piece was not quite so linked to groups- ie you could add anyone in the system to the schedule without having to place them in a specific group first Review collected by and hosted on G2.com.

Response from Jennifer Coates of Churchteams

Thank you Chelsea! It was great to read your feedback and see that communication with Churchteams has been a useful tool for your Church! It's good to also see that you are using the volunteer scheduling feature. We offer a way to add people right from the Volunteer Scheduling page. If you'd like some assistance with that, or learning any other shortcuts with Volunteer Scheduling, such as copying schedules to multiple dates, contact our Support teams - we are happy to help! Thanks again for letting us hear from you.