Church Community Builder keeps our records of people and giving in line. Great tool for churches. Review collected by and hosted on G2.com.

Lots of features that we do not use. Hard to get through some of them. Review collected by and hosted on G2.com.

It is very user friendly and intuitive. People can give in a matter of seconds without getting frustrated. Our church adopted it pretty quickly without many issues. It also helps our church stay technologically up to date. Review collected by and hosted on G2.com.

The cost. It is a pretty significant investment. There's a monthly fee in addition to the transaction fees. Review collected by and hosted on G2.com.

The database system is great and has been very helpful for our organization. The ability to schedule rooms and the use of other company materials/property has also been really helpful. Review collected by and hosted on G2.com.

The calendar function is archaic. The system tries to do so much that in the end it often fails to really excel at anything. If you want to delete a group, you must first remove everyone from it AND all past events. This can take forever and makes keeping the system slim and functioning at its best really hard. Review collected by and hosted on G2.com.

The simplicity of the pushpay system. Once the app is installed and you have an account setup it is extremely easy to give to your church or non-profit. Review collected by and hosted on G2.com.

I don't have anything to that I would consider a negative. Review collected by and hosted on G2.com.

I like that Pushpay is a such an efficient way to give. Everything is made clear and simple with a strategy for how to create reoccurring givers. That was the key reason for our selection of them and why I recommend them. Review collected by and hosted on G2.com.

One the weaknesses is that they over sell how much they are going to help you roll out your app. You really have to do a lot of the work on the design yourself. Additionally, it can be difficult to get your representative to anticipate your needs. Sometimes you have to spell out very clearly what you're looking for. Review collected by and hosted on G2.com.

It's super simple for users to set up an account and make a payment. The site is mobile-friendly and we are able to customize how it looks so it has our logo and images. Easy to track transactions. Review collected by and hosted on G2.com.

Some of the reporting features could be improved. For example there's a "notes" field you can use from administrative point of view, but you can't search or run reports based on what's in the notes. Review collected by and hosted on G2.com.

The ability for our people to give online. Review collected by and hosted on G2.com.

PushPay guaranteed that we would get a 5% increase in our giving during the first year that we used them or we would get our first year annual fee returned to us. We didn't reach the guaranteed 5% increase. They gave us NO coaching in the process. When we attempted to collect on their guarantee, it took us nearly a year and a half to get them to make a decision ... and then it was in the negative! No return of the money. They told us we hadn't done one of the steps they required. Really? It takes a year and a half (and a lot of wasted phone time and emails) to tell us we hadn't done one of their steps. It seems like that would be pretty obvious right up front. After all, since they immediately turned us down, why the heck didn't they know the reason we had been turned down? Companies don't turn down their guarantees without a reason. Yet it took PushPay a year and a half to give us a reason. If they saw we weren't implementing one of their requirements, why didn't they coach us to do it?

I would NEVER recommend this company to anyone. We are still using it -- only because it would be a waste of time and money to switch over to another company. However, if you are new to the online giving world, please look elsewhere. You will hunt for hours to track down a phone number or responsible person within their company to get any help from them. If our church did business the way PushPay does, no one would attend our church.

When we told them we would be writing a review that would reflect poorly about PushPay, they only tried to upscale us into a more costly area of PushPay. Really? We aren't even satisfied with what we currently have. Why would we want to go deeper with your company? Review collected by and hosted on G2.com.

The thing I like best about Pushpay is the ease of use for people who don't use checkbooks or carry cash to give to the church as part of their act of worship. I also really like the ability to create different options for giving, so if we have a special project in the church it's easy for people to participate in that through online giving. Review collected by and hosted on G2.com.

I guess the thing I struggle with the most is keeping the app up do date with current information. I love the tool, but need help keeping it current. Review collected by and hosted on G2.com.

Has great ease of use, not complicated, and allows the church to do most things that are needed. Review collected by and hosted on G2.com.

Wish there was a way to capture attendance better and for our volunteers to check in (with name tags) much like the students do. Review collected by and hosted on G2.com.

Pushpay has made giving easy for our church members! We previously had to use multiple softwares, but now Pushpay provides one, easy solution! Also, data entry is really easy and volunteers have commented on how much they love the ease of Pushpay compared to Fellowship One. Review collected by and hosted on G2.com.

The backend reporting has limited capability. We used Fellowship One prior to Pushpay and the reports module was more customizable. Now, we're having to go back to using Google Spreadsheets for certain custom reporting that our team is used to. Review collected by and hosted on G2.com.