The core product is solid: metrics dashboard, alerts are reliable overall. Our team agreed that it gets the job done. It also supports both Prometheus style pull metric and statsd style push metrics. Review collected by and hosted on G2.com.

1. lack of support for customer-facing dashboards

2. documentation is overly simplified. It also lacked search functionality for the longest time. Recently the team added search, but it still has some usability issues

3. testing functionalities are missing. I can't do alert backtesting or notifier testing.

4. Eng team of chronosphere pushes a couple of requests that require code changes or manual operations each year. This was more than what we hoped for. Review collected by and hosted on G2.com.

The ability to craft queries, ease of building dashboards and alerting Review collected by and hosted on G2.com.

The UI takes some time getting used to.

Additionally some tips for people new to using it like in AWS Cloudwatch insights would be helpful Review collected by and hosted on G2.com.

There are a lot of very helpful features such as muting alerts, easy to set up service accounts Review collected by and hosted on G2.com.

We recently had an outage where chronosphere wasnt reachable for 2h Review collected by and hosted on G2.com.

The product accepts large volumes of traffic with high uptime. The support staff is VERY attentive and responsive to questions and inquiries much faster than typical vendors we deal with. They also regularly follow up on issues to ensure everything is resolved. Review collected by and hosted on G2.com.

Some aspects of their product are still under development, with APIs and interfaces changing occasionally. Though they give plenty of notice to these changes, they can be a headache. Review collected by and hosted on G2.com.

- Great support team: engineers and account managers are super quick to respond and always willing to lend a helping hand. Also very receptive to feedback and proactive with their communication (e.g. "we noticed X about your system, would you like to do Y?")

- Excellent reliability: we've experienced very few issues with chronosphere so far, none of which have been more than a tiny blip. Among the few we were able to quickly diagnose them and come to resolutions. Review collected by and hosted on G2.com.

Lack of UI components: there are still certain features being built out that would be nice to have a UI component for, such as rollup rules. The team is aware of this and is actively developing. Review collected by and hosted on G2.com.

ChronoSphere has been an effective replacement for Prometheus like backends like Cortex. It is fast, stable and scales with our needs. Review collected by and hosted on G2.com.

I wish it had the capabilities to back fill data, but I believe its down to the limitations of M3DB and the way they compress blocks Review collected by and hosted on G2.com.

Compatibility with Prometheus and Grafana Review collected by and hosted on G2.com.

Query lowness however I understand the limitation of time series database. Review collected by and hosted on G2.com.

- easy to check the alerts.

- profiler for checking metrics using regex

- provide suggestions about promql function that can be used in the query

- metrics optimization dashboards Review collected by and hosted on G2.com.

- apply changes in the panel and need to save again

- do not like the concept of buckets

- profiler search can not share

- dashboards are slow to load Review collected by and hosted on G2.com.

Integration of Tracing is incredibly useful with live investigations and not having to roll our own solution for it. Review collected by and hosted on G2.com.

It feels a bit like a reskin of Grafana. Review collected by and hosted on G2.com.

Its improved a lot since a year ago. Chronosphere has helped us centralize and track all of our services metrics in one place, with autocomplete querying and avoiding lag spikes we get from using other metric software Review collected by and hosted on G2.com.

Performance on the website used to be very slow in autocompletion, but happy to report that that issue has been remediated Review collected by and hosted on G2.com.