--- title: Chronicle Online Reviews meta_title: 'Chronicle Online Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how Chronicle Online works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 12 scale: '5' date_modified: '2026-07-22' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Chronicle Online Reviews **Vendor:** Chronicle Computing Ltd **Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 12 ## About Chronicle Online Cloud-Based Workforce Management solution. Specialising in Time and Attendance and Scheduling. Chronicle Online records the actual hours with a variety of data capture devices smartphone clocking, biometric proximity and waterproof terminals. We also help business manage and calculating holiday sickness and absence entitlements/ accruals accurately. Data collected can be prepared and then sent to any payroll products such as Staffology, Xero, Shape by Ciphr and Sage. The product can work in any, timezone or currency. ## Chronicle Online Reviews ### 1. Flexible, Reliable Time & Attendance That Scales with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Chronicle Online?** We've been using Chronicle's Time and Attendance software for several years and it has become a core part of our workforce management processes. The system is flexible, reliable and capable of handling complex attendance, holiday, absence and shift management requirements. One of the key strengths is the ability to tailor the platform to suit different business processes rather than forcing the business to adapt to the software. The clocking options, reporting capabilities and integration possibilities have all been particularly valuable. The software provides excellent visibility of attendance data and has helped improve operational efficiency across the organization. Support has been responsive and knowledgeable whenever assistance has been required, and the product continues to evolve with regular enhancements and new functionality. Overall, Chronicle provides a powerful and scalable workforce management solution that offers excellent value for money. I would happily recommend it to organizations looking for a comprehensive time and attendance system. **What do you dislike about Chronicle Online?** nothing................................... **What problems is Chronicle Online solving and how is that benefiting you?** time and people management, record keeping, overtime **Official Response from Rupert Lassen:** > Thank you for your positive feedback! We're committed to continuously improving our software to meet the evolving needs of our customers, and we're glad to hear that our flexibility, reliability, and support have been beneficial for your organisation. ### 2. Chronicle Makes Time and Attendance Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Claire L. | Payroll Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Chronicle Online?** I really appreciate how Chronicle makes tracking time and attendance so much easier and more efficient. It saves me a lot of time every day, especially when it comes to maintaining holidays and clocking records for over 100 employees. The support team is excellent and always available when I need them. **What do you dislike about Chronicle Online?** One minor issue is that currently there isn't an option to store and export fire register data for reporting, which would be helpful for our office staff who don't clock in and out but use the fire register. I did raise this, but was told it's not available yet. **What problems is Chronicle Online solving and how is that benefiting you?** Ease of tracking T&A and holidays reducing scope for errors, time with filing documents as they're no longer needed **Official Response from Rupert Lassen:** > Thank you for your feedback. We understand the importance of saving and storing the historic fire register data for reporting and will definitely take this into consideration for future updates. We appreciate your input and are always looking for ways to improve our services. ### 3. Chronicle Online Streamlines Workforce Management **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew r. | General manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Chronicle Online?** I really appreciate how Chronicle Online allows us to track absences, holidays, and lateness in real-time, making it much quicker and easier to manage compared to our old system. The ability to set up people and systems, plus the move towards a paperless HR workflow, is a huge benefit as our business grows. Customer support has also been quick and responsive whenever I've needed help. **What do you dislike about Chronicle Online?** Sometimes, when first logging on to Chronicle, downloading pages can be a bit slow. I'm not sure if that's an issue on our end or theirs, but it's the only minor annoyance I've noticed so far. **What problems is Chronicle Online solving and how is that benefiting you?** Monitoring staff movements and being able to capture working time statistics **Official Response from Rupert Lassen:** > Thank you for your fantastic review and for sharing your experience with Chronicle Online. We're delighted to hear that Chronicle is helping you manage absences, holidays, lateness, and workforce data more efficiently, while supporting your move towards a paperless HR process. It's also great to know our support team has been responsive whenever you've needed assistance. Thank you as well for mentioning the occasional slow page loading when logging in. We continuously monitor and optimise system performance, and feedback like yours helps us identify areas where we can improve further. We're grateful for your support and look forward to continuing to help your business as it grows. ### 4. All-in-One Suite for mall Businesses—Easy SetSup, Helpful Support, Great Value **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Chronicle Online?** There are a few different pieces of software out there that carry out similar functions, but Chronicle is one of the only ones I've found that does everything we need as a small business and combines time and attendance, access control, HR and holiday management. Employees being able to request holiday through a simple to use app is great, but it also takes the guesswork of working out manually what holiday staff have remaining. There is so much to do within the software it really is a suite that helps to manage the modern business. The xero integration is something that is really useful and it does seem like good value for money. The support team have always been helpful and getting set up was quick and easy. **What do you dislike about Chronicle Online?** I can't think of anything specific right now **What problems is Chronicle Online solving and how is that benefiting you?** Time Tracking and Holiday Management **Official Response from Rupert Lassen:** > Thank you for taking the time to share your experience with Chronicle Online. It is great to hear that the combination of time and attendance, access control, HR and holiday management is helping you manage everything in one place. We are also pleased that the employee app, Xero integration and implementation process have worked well for your business. We really appreciate your comments about the support team. Should you ever have any suggestions for improvements or new features, please contact us or add them to our Featurebase suggestion board, where other customers can also vote on ideas. ### 5. Useful for Clockings but Needs Faster Response **Rating:** 5.0/5.0 stars **Reviewed by:** Cathy K. | management Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Chronicle Online?** I like the new version of Chronicle Online because it looks prettier and the dashboard is more user-friendly. The favorite report feature and some of the new bits and pieces are quite handy for my day-to-day work as a management accountant. **What do you dislike about Chronicle Online?** Sometimes the system lags, especially when moving between weeks and entering holidays. I've accidentally put holidays on the wrong week because the screen hadn't caught up with what I was doing, which can be frustrating if I'm working quickly. **What problems is Chronicle Online solving and how is that benefiting you?** helps us stay at our desk to see clocking rather than having to go find a timesheet/ clockcard **Official Response from Rupert Lassen:** > Thank you for taking the time to share your feedback. We're really pleased to hear you're enjoying the new look and feel of Chronicle Online, and that features like the dashboard and favourite reports are making your day-to-day work easier. We also appreciate you highlighting the lag you've experienced when navigating between weeks and entering holidays. That's valuable feedback, and we're continuing to optimise performance to make the system as responsive as possible, particularly for users working at speed. It's great to hear Chronicle is helping your team access clocking information instantly without needing to locate paper timesheets or clock cards. Thank you again for your review and for helping us continue to improve Chronicle Online. ### 6. Straightforward and Reliable Time & Attendance Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Chronicle Online?** I really like how straightforward and easy to use Chronicle is for our time and attendance needs. The reporting suite is flexible, and when we've needed tailored reports, the support team has been able to provide them for us. The setup process was seamless, and overall, it's helped us modernize and automate our payroll data transfer. **What do you dislike about Chronicle Online?** I’m not a massive fan of the ticketing system for customer support, as I prefer a more direct approach. Also, it would have been ideal if Chronicle offered a payroll system integrated with their platform, which would have reduced our reliance on external providers. **What problems is Chronicle Online solving and how is that benefiting you?** It simplified and modernised our time and attendance system and allowed us great flexibility to operate differing payment cycles. **Official Response from Rupert Lassen:** > Thank you for taking the time to leave such a positive review and for sharing your experience. We're really pleased to hear Chronicle has helped modernise your time and attendance processes, automate payroll data transfer and provide the flexibility you need to manage different payment cycles. It's also great to know our reporting suite and tailored reporting have been valuable for your business. Thank you for your constructive feedback as well. While we do offer a support ticketing portal for tracking requests, customers are always welcome to call our UK-based support team directly on our freephone 0800 number if they prefer speaking to someone. We know everyone has their preferred way of getting support, so we offer both options. Regarding payroll, we appreciate your suggestion. While Chronicle doesn't include its own payroll software, we do offer deep, bi-directional integrations with Staffology Payroll, Xero Payroll and Shape Payroll by Ciphr, allowing employee records, payroll data and payments to flow seamlessly between systems. We also integrate with payroll solutions including Sage and Pegasus Opera. If you'd like to explore these integrations further, please speak to your Account Manager, who will be happy to discuss the options available and help you get the most from your Chronicle solution. Thank you again for your feedback and for choosing Chronicle. We really appreciate your support. ### 7. Great Time and Attendance Tracking, with Payroll on Top **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** July 21, 2026 **What do you like best about Chronicle Online?** Chronicle brings everything we need for time and attendance into one place — clocking in and out, rotas, holiday requests and approvals, and reporting all sit together, so we're no longer juggling spreadsheets. The self-service portal has been a big win: staff book their own holidays and check their hours, which has cut our admin right down. Managers get a clear view of who's in, who's off and any lateness, and the payroll integration means hours flow through without manual re-keying. **What do you dislike about Chronicle Online?** There's a bit of a learning curve at first, and the interface feels dated in places. Some reports could be more customisable without exporting. The UI can feel a little dated in places, but I'm aware that team is working on it preparing the whole revamp **What problems is Chronicle Online solving and how is that benefiting you?** It's replaced our manual timesheets and holiday spreadsheets, so tracking hours and absences is far quicker and more accurate. Payroll now takes a fraction of the time it used to. **Official Response from Rupert Lassen:** > Thank you for such a detailed review. It’s great to hear that Chronicle has brought your time and attendance, rotas, holiday management and payroll processes together, while reducing spreadsheets, administration and manual re-keying. We’re particularly pleased that employee self-service and the payroll integration are saving time for both staff and managers. We also appreciate your honest feedback around the learning curve, reporting flexibility and the appearance of the interface. Chronicle V2 is already live in beta and available for customers to use now, with a completely updated and more modern interface. It is due to become the main version of Chronicle by the end of August. We’re continuing to expand reporting and make more information available directly within Chronicle without the need to export. Thank you again for your support and for recognising the time and administrative savings Chronicle is delivering. ### 8. Flexible, User-Friendly System with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2026 **What do you like best about Chronicle Online?** I really like how easy Chronicle Online is to use both at home and at work. The app is very user-friendly for managers and operators, and being able to manage staff, run payroll, and access everything live from anywhere makes managing my team of 50 much simpler. Customer support has been perfect, resolving issues quickly, and the system is easy to set up and manage. **What do you dislike about Chronicle Online?** The main area I would like to see improved is custom reporting. Right now, some reports don't give the exact information needed, or they provide too much or too little data. It would be great to have fully customizable reports where I can build exactly what I need within the dashboard using drop-downs and tags. **What problems is Chronicle Online solving and how is that benefiting you?** Creates a link between staff and mangers to make managing time attendance more effective. **Official Response from Rupert Lassen:** > Thanks for the fantastic review and for taking the time to share your experience. It's great to hear Chronicle is making it easier to manage your team, whether you're in the office or working remotely. Giving managers live access to the information they need, while keeping things simple for employees, is exactly what we're aiming for. I'm also really pleased our support team has been able to resolve any issues quickly. Your feedback on reporting is a good one. We're investing heavily in reporting and dashboards, and giving customers more flexibility to build exactly the reports they need is something we're actively working towards. Feedback like yours helps shape our development roadmap. Thanks again for your support. We really appreciate your business and look forward to continuing to improve Chronicle Online. ### 9. Quick, Helpful Support Makes Chronicle a Pleasure to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Louise S. | HR & Training Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Chronicle Online?** If I have an issue with using Chronicle or need help on how to process something, the replies are quick and really helpful **What do you dislike about Chronicle Online?** Sometimes there is so much it can do, it gets confusing to use as I don't amend things every day **What problems is Chronicle Online solving and how is that benefiting you?** It's tracking attendance, absences, overtime, holidays and much more in one place **Official Response from Rupert Lassen:** > Thanks Louise for taking the time to leave us a review. I'm really pleased to hear our support team has been quick and helpful whenever you've needed us. We work hard to respond fast and actually solve problems, so it's great to know that's coming across. I completely take your point about the system. Chronicle has a huge amount of functionality, and if you're not using certain features every day it can take a moment to find your way around. That's something we're continuing to improve as we develop the product. It's great to hear Chronicle is helping you manage attendance, absences, overtime and holidays from one system, and we'll keep working to make it even better ### 10. User-friendly and Efficient HR Solution with Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Chronicle Online?** I really like how user-friendly Chronicle Online is, especially with the helpful training videos. It makes managing clocking in, absences, and overtime much easier than our old system. The integration with Cascade is also really useful for syncing data. **What do you dislike about Chronicle Online?** We did have some initial issues with overtime not recording correctly, but the support team resolved it quickly. Other than that, I can't think of anything I would improve at the moment. **What problems is Chronicle Online solving and how is that benefiting you?** Chronicle is much more user friendly and calculates overtime for us and it will be integrating in to Cascade which will make it more efficient for the managers **Official Response from Rupert Lassen:** > Thank you for the great review. It is fantastic to hear that Chronicle is making clocking, absence and overtime management easier, and that the training videos have helped your team get up and running. We are also really pleased to hear that the Cascade integration will make things more efficient for your managers. Our partnership with IRIS is an important part of helping customers reduce duplication and keep their HR and time and attendance data working together. Thank you as well for highlighting the support you received. We are glad the overtime issue was resolved quickly and that the system is now working well for you. ### 11. Knowledgeable Help Desk and Outstanding Support from David **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Chronicle Online?** The help desk is always really knowledgeable and always offers assistance when needed. David in the development team is particularly helpful and has been a great support since we joined Chronicle. **What do you dislike about Chronicle Online?** Some of the reports are not accurate, and we would have to pay to have them corrected. **What problems is Chronicle Online solving and how is that benefiting you?** They are consistently working on evolving the system, which is great. **Official Response from Rupert Lassen:** > Thank you for your review and for your kind comments about our help desk and David. We’ll make sure your feedback is passed on to him. We’re sorry to hear about your experience with reporting. Chronicle includes a wide range of standard and customer-specific reports, and differences such as decimal hours versus hours and minutes can sometimes cause confusion around the figures displayed. We would like to review the specific reports you are referring to and confirm whether this is a configuration issue, a misunderstanding of the report format, or something that needs correcting. Please contact your account manager or our support team so we can investigate this properly with you. ### 12. Flexible, Reliable Time & Attendance That Scales with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** July 14, 2026 **What do you like best about Chronicle Online?** We've been using Chronicle's Time and Attendance software for several years and it has become a core part of our workforce management processes. **What do you dislike about Chronicle Online?** nothing................................. **What problems is Chronicle Online solving and how is that benefiting you?** time and people management, record keeping, overtime ## Chronicle Online Discussions - [How do you handle inaccurate reports in Chronicle Online without paying extra to fix them?](https://www.g2.com/discussions/how-do-you-handle-inaccurate-reports-in-chronicle-online-without-paying-extra-to-fix-them) - 1 comment, 1 upvote - [View Chronicle Online pricing details and edition comparison](https://www.g2.com/products/chronicle-online/reviews?source=search§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+05%3A26%3A34+-0500&secure%5Bsession_id%5D=3b67312a-06e6-4147-99e3-2e6e39bcc792&secure%5Btoken%5D=db109dbd272ecf8c96a5aa6bda10a4de2d61184a15e01b6a3a70cdd595009303&format=llm_user) ## Chronicle Online Integrations - [Cascade](https://www.g2.com/products/cascade/reviews) - [CIPHR](https://www.g2.com/products/ciphr/reviews) - [iTrent](https://www.g2.com/products/itrent/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Sage 50cloud Accounting](https://www.g2.com/products/sage-50cloud-accounting/reviews) - [Sage Payroll](https://www.g2.com/products/sage-payroll/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [Staffology HR](https://www.g2.com/products/staffology-hr/reviews) - [Staffology Payroll](https://www.g2.com/products/iris-software-group-staffology-payroll/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## Chronicle Online Features **Automation** - Process Automation **Logistics** - Dashboards & Reporting - Data Collection **Time Tracking** - Tracking Time to Project/Task - Billable Time Rate Management **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Mobile Time Tracking** - Time Tracking **Administration** - Business Tool Integration - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline **Workforce Management Platform Features** - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top Chronicle Online Alternatives - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,629 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (5,998 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews)