JB

Johnette B.

Small-Business (50 or fewer emp.)

10/29/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"ChowNow has been very helpful in our online ordering process."

5/5

What do you like best about ChowNow for Restaurants?

The ease of changing things in the dashboard. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

You can not block modifiers on items without sending a request. Review collected by and hosted on G2.com.

AF

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

10/28/2020

"Easy use"

4/5

What do you like best about ChowNow for Restaurants?

Menu development and alert system. Ease of use. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Not being able to regulate deliveries with the 3rd party. Tipping for restaurant with the 3rd party delivery is non existent Review collected by and hosted on G2.com.

UF

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

10/28/2020

"Chownow makes it a worry free process, they take care of everything for you care o"

4/5

What do you like best about ChowNow for Restaurants?

Very responsive. Only have to type any changes in the tablet and they take care of whatever my request is Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

No POS integration and it can be a bit and they forced me to do the 15% off deal for first time users Review collected by and hosted on G2.com.

UR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

10/20/2020

"Manager"

5/5

What do you like best about ChowNow for Restaurants?

Ease of use.

Easy to see

Simple

Competes Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

When orders come in at the same time, lose track of who is ordering if a time is selected for pick up or delivery Review collected by and hosted on G2.com.

AF

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

10/22/2020

"DeNoias Pizza"

4.5/5

What do you like best about ChowNow for Restaurants?

ChowNow is User friendly and great customer service. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

It is difficult to use until you get use to using it. Once you learn the system it gets easier to navigate. Review collected by and hosted on G2.com.

Recommendations to others considering ChowNow for Restaurants:

Be patient when using the site and don’t be afraid to call customer service. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

The benefits are that they manage the sight and o also have flexibility to make changes administrative. Review collected by and hosted on G2.com.

AR

Verified User in Restaurants

Mid-Market (51-1000 emp.)

10/28/2020

"Very user friendly platform!"

5/5

What do you like best about ChowNow for Restaurants?

The dashboard is very intuitive and it integrates nicely with our website. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Candidly, I see no downside with using ChowNow. Review collected by and hosted on G2.com.

AR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

11/1/2020

"Chow Now Review Nov 1 2020"

4.5/5

What do you like best about ChowNow for Restaurants?

Easy integration into the company's website Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

The limitation of functionality. The inability to integrate into the POS system. The size of the pad - small screen. Review collected by and hosted on G2.com.

AR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

10/28/2020

"It’s working out well"

4.5/5

What do you like best about ChowNow for Restaurants?

We own our customers data. Ease of use when making changes. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Customer service calls can take a while. Review collected by and hosted on G2.com.

UR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

10/28/2020

"Larissa has been responsive and done a solid job. However Ben was out on sick leave and no one told"

3/5

What do you like best about ChowNow for Restaurants?

I like that my customers can use our app. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Issue responsiveness and pricing could use work. Review collected by and hosted on G2.com.

AF

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

4/11/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Easy and Quick "

4/5

What do you like best about ChowNow for Restaurants?

Easy to use and Quick response time. I use it myself and also have our Deli use it. Boosts sales as people are moving to all things digital. We find that those who use this are much happier because they don't have to wait on line once they get to the store. So more happy Customers. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

For my deli... is that the deposits go in everyday. Therefore bank rec is a bit tougher. Review collected by and hosted on G2.com.

Recommendations to others considering ChowNow for Restaurants:

Most businesses in the Food Industry are headed toward digital ordering. This app makes that possible , Works really great. You can also pair it with other digital ordering companies to help boost sales. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

Orders in advance make our prep easier. Less backup in the store, so people are happier. Easier than using the old time fax system. Review collected by and hosted on G2.com.