DZ
David Z.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy handling for restaurants"
4/5
What do you like best about ChowNow for Restaurants?

The access to the customer mail addresses is easy. The website and the app are very well done - the synchronization is very fast. The customer service is very good and responds really fast. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

When I get a lot of orders the system can be overloaded and I don't have a good overview anymore. Review collected by and hosted on G2.com.

Jamie W.
JW
Jamie W.
Small-Business (50 or fewer emp.)
"Chow Now Rules!"
5/5
What do you like best about ChowNow for Restaurants?

Having Chow Now already up and running before Covid struck turned out to be a key element in our reopening safely. I love the way the customers and pick and choose exactly what they want and pay online. It frees up our hands and our phone lines at the shop. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

The reports lack what could be some very useful information, such as item sales. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Exceptional Ordering Platform"
5/5
What do you like best about ChowNow for Restaurants?

Easy to use and set up for business owners. User friendly cost effective and great customer service. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Not easy to stop briefly for taking orders. Review collected by and hosted on G2.com.

KP
kat p.
Small-Business (50 or fewer emp.)
"Chownow streamlines online ordering for restaurants."
5/5
What do you like best about ChowNow for Restaurants?

The customer service support is unmatched. The team members get back to you within a reasonable time frame. The online ordering is easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

1. I wish there were one on one support with reports. I think there are some reports we have to request and some that are not generated.

2. It would be nice if the link was white labeled vs going directly to chownow ordering. maybe the opportunity to white label. Review collected by and hosted on G2.com.

RU
Ryuji U.
Small-Business (50 or fewer emp.)
"Chownow saved us thousands of dollars."
5/5
What do you like best about ChowNow for Restaurants?

We pay no commission, only the subscription fee which is only ~$6/day. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Menu cannot be modified from the tablet. Out of stock items cannot be managed from the tablet. Review collected by and hosted on G2.com.

TT
Tim T.
General Manager
Small-Business (50 or fewer emp.)
"Great service!"
5/5
What do you like best about ChowNow for Restaurants?

This platform was easy to set up, and has helped immensely with the current situation with Covid. Easy to update & maintain. Big cost savings over third party delivery and other order platforms. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

There is nothin I dislike about the Cjow Now platform Review collected by and hosted on G2.com.

Joseph B.
JB
Joseph B.
Small-Business (50 or fewer emp.)
"Wouldn’t survive without it"
5/5
What do you like best about ChowNow for Restaurants?

Customer service is personable and reliable. No commission makes it easy to keep my business operational. Overall phenomenal product. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Wish they had a stronger marketplace to reach new customers. Review collected by and hosted on G2.com.

NS
Nicole S.
Manager
Small-Business (50 or fewer emp.)
"I have my own app."
5/5
What do you like best about ChowNow for Restaurants?

Helped me get everything done . Now I have my own app and website. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

It was a little difficult getting my menu set up since they have never eaten or are unfamiliar with my menu. I have a very large menu though. Review collected by and hosted on G2.com.

Mat B.
MB
Mat B.
Owner
Small-Business (50 or fewer emp.)
"Awful Service and Predatory Practices"
0/5
What do you like best about ChowNow for Restaurants?

Not being on chownow anymore. There was very little to like. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

The product, pricing and service. In this environment with restaurants, I am shocked with how they handle themselves. Review collected by and hosted on G2.com.

BS
Bill E S.
Small-Business (50 or fewer emp.)
"When Coronavirus hit they focused all efforts on helping restaurants succeed"
5/5
What do you like best about ChowNow for Restaurants?

The daily payment report and weekly summary Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Would like to have the orders synced with my POS Review collected by and hosted on G2.com.