Kent G.
KG
Kent G.
GM
Small-Business (50 or fewer emp.)
"The Perfect time to use Chow Now for Restaurants"
4.5/5
What do you like best about ChowNow for Restaurants?

Chow now is easy to use right from the start. The setup was easy and the process was simple to share with staff. The Chow Now staff has always been easy to work with and the cost is ideal when competing against 3rd party services! Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

I wish we could add photos to the menu items. Also having a report of items currently 86'd from our menu would make operations easier. With the pandemic, we find it difficult to maintain supplies and often need to remove them from the ordering platform. Review collected by and hosted on G2.com.

Response from Haley Smith of ChowNow for Restaurants

Hi Kent,

Thank you for your feedback! We’re happy to share that ChowNow now supports menu photos. Take a look at the blog post below to learn how you can upload photos to your menu today. We also now have 86ing! You can see the toggled-off items and a summary at the top of your menu as well. Learn more here: https://support.chhttps://support.chownow.com/restaurant/s/article/how-to-delete-menu-items

See how ChowNow for Restaurants improved
Hansel B.
HB
Hansel B.
Small-Business (50 or fewer emp.)
"The 3rd Party That Makes More Cents."
5/5
What do you like best about ChowNow for Restaurants?

No commission, flat fee. In today’s struggling restaurant industry, the bottom line is more important than ever. While other third party apps charge you insane commissions without actually doing much to get you closer to your bottom line, ChowNow is here to change the game and give relief back to restaurant owners. 100% of the revenue in our accounts is easily the best option. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

It is missing some key features that the third party apps offer. I would study the UX of the top 3 most popular companies and add some of those important features. Review collected by and hosted on G2.com.

JR
Johnny R.
Small-Business (50 or fewer emp.)
"Awesome people and a awesome company to partner up with!"
5/5
What do you like best about ChowNow for Restaurants?

I love how they go out of their way to help every with every step. They want you to succeed as a partner company! Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Nothing, really. Chownow has been more than helpful in so many ways Review collected by and hosted on G2.com.

Derek S.
DS
Derek S.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Increased revenue. Seamless user experience."
5/5
What do you like best about ChowNow for Restaurants?

New revenue stream with online ordering and delivery. Back-end user interface is intuitive and menu items can be updated with ease. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

When a guest chooses a pickup time, we cannot accept that pickup time. We have to choose a time with the fewest number of minutes, which is five. Review collected by and hosted on G2.com.

AR
Ashok R.
Owner
Small-Business (50 or fewer emp.)
"Online ordering via ChowNow"
4.5/5
What do you like best about ChowNow for Restaurants?

Support from Anders Rotto during start-up Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

No food photos on the website or mobile app. Food photos increase sales by 40%. Review collected by and hosted on G2.com.

Response from Haley Smith of ChowNow for Restaurants

Hi Ashok,

Thank you for your feedback! We’re happy to share that ChowNow now supports menu photos. Take a look at this blog post to learn how you can upload photos to your menu today.

See how ChowNow for Restaurants improved
VP
Vince P.
Small-Business (50 or fewer emp.)
"Seamless with a higher check average"
5/5
What do you like best about ChowNow for Restaurants?

Saves time, we don't have to stop and answer the phone, it reduces errors when the staff is busy. The average togo check is high than when we take the order on the phone or they stop in to place the order. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

I wish it connected direct to our P.O.S. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Reasonable Monthly Fee > High Third Party Commissions"
5/5
What do you like best about ChowNow for Restaurants?

It's a straightforward platform, easy interface for both restaurants and customers Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

I wish you could do item based reports and include photos of each dish. And of course lower fees would make it even more small business friendly. Review collected by and hosted on G2.com.

Response from Haley Smith of ChowNow for Restaurants

Hi,

Thank you for your feedback! We’re happy to share that ChowNow now supports menu photos. Take a look at this blog post to learn how you can upload photos to your menu today.

See how ChowNow for Restaurants improved
Colette N.
CN
Colette N.
Small-Business (50 or fewer emp.)
"Amazing Platform for online ordering"
5/5
What do you like best about ChowNow for Restaurants?

The ease of use and the ability to be able to change prices at a moments notice. The ease of the build out with the support from the chow now team. We are on our second concepts filled with ChowNow and it has been a positive experience all around Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

With having two concepts, one being a ghost kitchen, we have to have two logins in order to provide different food delivery/pick up experiences for our customers. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"ChowNow Exceeds All Expectations!"
5/5
What do you like best about ChowNow for Restaurants?

ChowNow works with our business to keep us in control of our menu and our profit. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

The app development was slow and tedious but it is a nice feature to have after it gets active. Review collected by and hosted on G2.com.

WH
Waseem H.
Small-Business (50 or fewer emp.)
"Could be better if Chownow listened to us restaurants."
3.5/5
What do you like best about ChowNow for Restaurants?

I like the flat fee upfront for the service. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

I dislike that we can't upload pictures which helps increase sales when every other platform has them. I hate that we can't add additional charge for customers special requests. I dislike that if we forget to put a date, an item gets removed from inventory. Review collected by and hosted on G2.com.

Response from Haley Smith of ChowNow for Restaurants

Hi Waseem,

Thank you for your feedback! We’re happy to share that ChowNow now supports menu photos. Take a look at this blog post to learn how you can upload photos to your menu today.

See how ChowNow for Restaurants improved