--- title: ChowNow for Restaurants Reviews meta\_title: 'ChowNow for Restaurants Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 73 reviews by the users' company size, role or industry to find out how ChowNow for Restaurants works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 73 scale: '5' date\_modified: '2026-08-07' parent\_category: name: On-Demand Delivery url: https://www.g2.com/categories/on-demand-delivery ---

# ChowNow for Restaurants Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by ChowNow for Restaurants but has limited features.  
  
Are you part of the ChowNow for Restaurants team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

ChowNow is an online ordering system for restaurants that gives busy restaurant owners everything they need to grow their business and their bottom line. Since 2011, ChowNow's restaurant experts have partnered with more than 22,000 independent restaurants. ChowNow fights for the success of independent restaurants, so the value you create stays where it belongs: with you. Every diner you serve, every order you fulfill, every experience you deliver — that’s value you created. But too often, third-party platforms take a cut of it, own the customer relationship, and leave you starting from zero every time. From online ordering and catering to dine-in and automated marketing, ChowNow connects everything into one unified platform so you can grow your business and your bottom line. Ordering Suite: Own every order. Keep more of what you earn. Direct online ordering, catering, QR code ordering, and discovery channels working together to capture demand and turn it into high-margin revenue you control. Marketing Suite: Turn Every Order and Guest Interaction Into Repeat Revenue. Automated Email and SMS marketing, loyalty program, and unified customer data working together to turn every diner, online and in-store, into repeat revenue. Operations Suite: Power Your Restaurant From One Place. Order aggregation, centralized menu management, POS integrations, delivery and advanced reporting working together to manage all your off-premise channels from one place. You have big plans for your restaurant. ChowNow is the partner to get you there.

* * *

Seller
[ChowNow](https://www.g2.com/sellers/chownow)
Discussions
[ChowNow for Restaurants Community](https://www.g2.com/products/chownow-for-restaurants/discuss)
Solution Type

Best-of-Breed

Overview by
Emma Liburdi

Show More

## Pricing

Pricing provided by ChowNow for Restaurants.

### ChowNow Launch, Annual Plan

$229.00

Per Month

### ChowNow Grow, Annual Plan

$319.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/chownow-for-restaurants/pricing)

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## User Insights

Average based on 73 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

[Sign in to view](/login)

Per Month

[Log in to unlock pricing and user insights](/login)

CR

Craig R.

Small-Business (50 or fewer emp.)

10/20/2020

"Definitely a big help to grow our take out business!"

4.5/5

What do you like best about ChowNow for Restaurants?

Streamline the order process to online. Helps kitchen and front end. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Took long for the app setup. Process could be done more timely. Review collected by and hosted on G2.com.

Recommendations to others considering ChowNow for Restaurants:

Great tool to save costs and grow your business. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

ChowNow solved the backup of phone orders and help streamline the process. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants")
AR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

3/9/2021

"Owner"

5/5

What do you like best about ChowNow for Restaurants?

Works great....people are great to work with.... and guest love using app

Easy to understand and use... great results!,!!!!!!!!! Anybody could use it! Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Wish we had found it sooner....,,,,,,,,, Review collected by and hosted on G2.com.

Recommendations to others considering ChowNow for Restaurants:

Get it NOW! Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

Helps online sales... wishi could get it for my catering side too Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants")
AR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

10/28/2020

"Chow now fan"

4.5/5

What do you like best about ChowNow for Restaurants?

Fixed cost and easy to use menu updates. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Wish we could adjust orders and add $ when customers write in extras. Review collected by and hosted on G2.com.

Recommendations to others considering ChowNow for Restaurants:

Low cost, great customer service, excellent marketing, obtain customer information, east to use menu tool Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

Not having to rely on 3rd party for deliveries with higher fees Review collected by and hosted on G2.com.

Show More

4/29/2022
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants")
AR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

3/2/2021

"Better than the rest"

5/5

What do you like best about ChowNow for Restaurants?

My customer receives same price as if they were dining in the restaurant. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

I don't like that I have to pay extra commission on customers who find me through google Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

Getting my food to those customers who can't get out and about right now. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

DH

Dan H.

Small-Business (50 or fewer emp.)

10/20/2020

"We’re very happy with ChowNow. It streamlines the ordering process"

4/5

What do you like best about ChowNow for Restaurants?

Takes away the questions with orders. People are beer exactly what they want Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Sometimes changes to items a

Can be a bit difficult. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

Takes away time spent on the phone taking an order Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

RC

Razz C.

Small-Business (50 or fewer emp.)

10/21/2020

"Their platform crushes the competition."

5/5

What do you like best about ChowNow for Restaurants?

The platform is easy to use and enables independents to have a hassle free online ordering and delivery presence on our own terms without the ridiculous fees that delivery middlemen charge. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Would be way cooler if the end user customer ordering interface could be more customizable with styling and branding of the restaurant. Review collected by and hosted on G2.com.

Recommendations to others considering ChowNow for Restaurants:

Do not hesitate, you will be quite pleased. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

Freedom from third party delivery apps. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants")
AR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

3/6/2021

"Owner"

5/5

What do you like best about ChowNow for Restaurants?

From the 1st day of sign up customer service has been better than any other 3rd parties. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

not enough promotion or media to inform people of Chow now. Review collected by and hosted on G2.com.

Recommendations to others considering ChowNow for Restaurants:

Internal promotions to use the chowNow website. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

All good Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants")
AR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

10/20/2020

"ChowNow has become the right hand to our operations."

5/5

What do you like best about ChowNow for Restaurants?

ChowNow's customer Service is superb. The fees are also very competitive. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

There's absolutely nothing I dislike about ChowNow. Review collected by and hosted on G2.com.

Recommendations to others considering ChowNow for Restaurants:

If you don't have an online ordering platform, consider using ChowNow as a partner, not just a service provider. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

We own a small restaurant that sits no more than 50 people. Having an online ordering platform helps make up for the amount of people we cant seat. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants")
AR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

10/28/2020

"Awesome and loving it for our restaurant"

4/5

What do you like best about ChowNow for Restaurants?

Training staffs to use is very easy. Sleek tablet. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

I don't like that I don't have a custom button for how long the order will be ready if it's more than an hr. They used to have it then got rid of it. I don't like that they don't have data of what's the best selling data so that we can look at it weekly. It's an important business decision Review collected by and hosted on G2.com.

Recommendations to others considering ChowNow for Restaurants:

Good product and easy to use. Missing a few keys features such as available sales data. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

delivery and online ordering are great. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation")
AA

Verified User in Airlines/Aviation

Small-Business (50 or fewer emp.)

10/28/2020

"Its a great system"

5/5

What do you like best about ChowNow for Restaurants?

The ability to change items when needed. Review collected by and hosted on G2.com.

What do you dislike about ChowNow for Restaurants?

Not being able to put in multiple menus like special and regular menu and run at the same time. Review collected by and hosted on G2.com.

What problems is ChowNow for Restaurants solving and how is that benefiting you?

The curbside pickup with COVID Review collected by and hosted on G2.com.

Show More

2/24/2021
Validated ReviewerSource: Organic

## Questions about ChowNow for Restaurants? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about ChowNow for Restaurants
](https://www.g2.com/products/chownow-for-restaurants/discussions/new)

GU

Guest User

What is ChowNow used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-chownow-used-for)

 ![Luana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luana M.")
LM

Luana Michelle
•
Last activity almost 5 years ago

First time user and I have a charge on my credit card but no food

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/first-time-user-and-i-have-a-charge-on-my-credit-card-but-no-food)

[
View all Discussions
](https://www.g2.com/products/chownow-for-restaurants/discuss)

## Pricing Options

Pricing provided by ChowNow for Restaurants.

### ChowNow Launch, Annual Plan

$229.00

Per Month

### ChowNow Grow, Annual Plan

$319.00

Per Month

### ChowNow Elevate, Annual Plan

Starting at $409.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/chownow-for-restaurants/pricing)

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