--- title: ChowNow for Restaurants Reviews meta\_title: 'ChowNow for Restaurants Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 73 reviews by the users' company size, role or industry to find out how ChowNow for Restaurants works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 73 scale: '5' date\_modified: '2026-08-07' parent\_category: name: On-Demand Delivery url: https://www.g2.com/categories/on-demand-delivery --- # ChowNow for Restaurants Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ChowNow for Restaurants but has limited features. Are you part of the ChowNow for Restaurants team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! ChowNow is an online ordering system for restaurants that gives busy restaurant owners everything they need to grow their business and their bottom line. Since 2011, ChowNow's restaurant experts have partnered with more than 22,000 independent restaurants. ChowNow fights for the success of independent restaurants, so the value you create stays where it belongs: with you. Every diner you serve, every order you fulfill, every experience you deliver — that’s value you created. But too often, third-party platforms take a cut of it, own the customer relationship, and leave you starting from zero every time. From online ordering and catering to dine-in and automated marketing, ChowNow connects everything into one unified platform so you can grow your business and your bottom line. Ordering Suite: Own every order. Keep more of what you earn. Direct online ordering, catering, QR code ordering, and discovery channels working together to capture demand and turn it into high-margin revenue you control. Marketing Suite: Turn Every Order and Guest Interaction Into Repeat Revenue. Automated Email and SMS marketing, loyalty program, and unified customer data working together to turn every diner, online and in-store, into repeat revenue. Operations Suite: Power Your Restaurant From One Place. Order aggregation, centralized menu management, POS integrations, delivery and advanced reporting working together to manage all your off-premise channels from one place. You have big plans for your restaurant. ChowNow is the partner to get you there. * * * Seller [ChowNow](https://www.g2.com/sellers/chownow) Discussions [ChowNow for Restaurants Community](https://www.g2.com/products/chownow-for-restaurants/discuss) Solution Type Best-of-Breed Overview by Emma Liburdi Show More ## Pricing Pricing provided by ChowNow for Restaurants. ### ChowNow Launch, Annual Plan $229.00 Per Month ### ChowNow Grow, Annual Plan $319.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/chownow-for-restaurants/pricing) ## Top-Rated Alternatives [ ![Owner.com](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Owner.com") Owner.com 4.8/5(415) ](https://www.g2.com/products/owner-com/reviews) [ ![Uber Eats for Merchants](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Uber Eats for Merchants") Uber Eats for Merchants 4/5(184) ](https://www.g2.com/products/uber-eats-for-merchants/reviews) [ ![GrubHub for Restaurants](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GrubHub for Restaurants") GrubHub for Restaurants 4.1/5(62) ](https://www.g2.com/products/grubhub-for-restaurants/reviews) [ View All Alternatives ](https://www.g2.com/products/chownow-for-restaurants/competitors/alternatives) ## User Insights Average based on 73 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![brian h.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "brian h.") BH brian h. Operations Manager Small-Business (50 or fewer emp.) 9/16/2025 "Consistent and reliable, but slow in new features." 3.5/5 What do you like best about ChowNow for Restaurants? The system itself is solid. In all the years we have had it, there has rarely ever been any downtime. The tablet is easy to use and configure and works well with the printer. The interface on the tablet is also easy to navigate. Review collected by and hosted on G2.com. What do you dislike about ChowNow for Restaurants? After a decade of using it, I still can not get reports for item sales that are not CSV files. The promise of new features and interface had been listed at the top of our portal as "coming soon" for years. As reliable as the system is, it is constantly falling behind new features from other companies. Review collected by and hosted on G2.com. What problems is ChowNow for Restaurants solving and how is that benefiting you? Online ordering and delivery options for in house drivers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Scotty M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scotty M.") SM Scotty M. General Manager Small-Business (50 or fewer emp.) 5/9/2025 "We LOVE ChowNow!" 4.5/5 What do you like best about ChowNow for Restaurants? ChowNow is easy to use and integrates perfectly with our POS system. It's an easy and reasonably priced way to increase revenue for your business. Review collected by and hosted on G2.com. What do you dislike about ChowNow for Restaurants? The user interface of the ChowNow can be a little confusing at times. Review collected by and hosted on G2.com. What problems is ChowNow for Restaurants solving and how is that benefiting you? ChowNow allows an easy way for us to get more people in the door by offering a way for guests to place a pick-up order without needing to speak with an employee. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 5/10/2023 "Fail. Every Time." 1.5/5 What do you like best about ChowNow for Restaurants? Pretty straightforward and easy to navigate, except for the final confirmation step. It never does. Review collected by and hosted on G2.com. What do you dislike about ChowNow for Restaurants? One of my favorite eateries uses ChowNow for online orders. I can NEVER complete an order online. It takes all information, including payment info, and then will not confirm the order. Every Time. Then you gotta call it in instead. Review collected by and hosted on G2.com. What problems is ChowNow for Restaurants solving and how is that benefiting you? It's causing problems Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Pavkata S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pavkata S.") PS Pavkata S. Small-Business (50 or fewer emp.) 10/28/2020 "Excellent service and integration" 5/5 What do you like best about ChowNow for Restaurants? Great support team with fast response time. Having access to customers email addresses directly also they build us an app they safe us a lot of fee. Thank you Chownow /Justin/ Review collected by and hosted on G2.com. What do you dislike about ChowNow for Restaurants? The only thing is extra charge on customers request!!! and in we can included also a pictures in the future Review collected by and hosted on G2.com. Recommendations to others considering ChowNow for Restaurants: If u are looking saving on Fee and a good team that will help you Chownow is your company Review collected by and hosted on G2.com. What problems is ChowNow for Restaurants solving and how is that benefiting you? Savings on fees!!! Review collected by and hosted on G2.com. Show More Response from Haley Smith of ChowNow for Restaurants [Editedit](https://www.g2.com/survey_responses/chownow-for-restaurants-review-4443288/official_response/edit) Hi Pavkata, Thank you for your feedback! We’re happy to share that ChowNow now supports menu photos. Take a look at this blog post to learn how you can upload photos to your menu today. [See how ChowNow for Restaurants improved](https://get.chownow.com/blog/4-tips-for-taking-enticing-photos-for-your-menu) 4/28/2022 Current UserValidated ReviewerSource: Organic ![Mounia A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mounia A.") MA Mounia A. VP of Marketing Mid-Market (51-1000 emp.) 10/30/2020 "Best restaurant online ordering & delivery Software" 5/5 What do you like best about ChowNow for Restaurants? Great software Clients list is yours so you use it to promote to them whatever you have in monthly basis Great customer service 24hrs Fast answers Always there to help Fair price Adding new features such us VIP membership and delivery with doordash Review collected by and hosted on G2.com. What do you dislike about ChowNow for Restaurants? Menu without food' pictures I wish we can have this option. cause most of other online ordering having this option. that make a customer make up his mind easily. unless he know the place he will his mind without necessary to see a picture Review collected by and hosted on G2.com. Recommendations to others considering ChowNow for Restaurants: We had change from another provider and we cant be any happier. For the last 3 years, we had great Experience. as far price they really good. I will recommend it without any hesitation Good luck Review collected by and hosted on G2.com. What problems is ChowNow for Restaurants solving and how is that benefiting you? Customer services always their to help. Have 6 locations we had shared menu. I had a problem adding one new items to a specific locations they help me by having each locations having its own menu then now we can add as many items as we want without necessary affecting other restaurant Review collected by and hosted on G2.com. Show More Response from Haley Smith of ChowNow for Restaurants [Editedit](https://www.g2.com/survey_responses/chownow-for-restaurants-review-4447547/official_response/edit) Hi Mounia, Thank you for your feedback! We’re happy to share that ChowNow now supports menu photos. Take a look at this blog post to learn how you can upload photos to your menu today. [See how ChowNow for Restaurants improved](https://get.chownow.com/blog/4-tips-for-taking-enticing-photos-for-your-menu) 10/31/2021 Current UserValidated ReviewerSource: Seller invite ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") UR Verified User in Restaurants Small-Business (50 or fewer emp.) 8/18/2021 "Great service for restaurants" 5/5 What do you like best about ChowNow for Restaurants? In covid times when restaurants suddenly needed the ability to offer takeout, Chow Now was such a helpful service to restaurant owners. I had clients who needed to quickly implement a program so customers could order food from their website and this was an easy program to implement and for the kitchen to use as well. Review collected by and hosted on G2.com. What do you dislike about ChowNow for Restaurants? I don't dislike anything. Of all the ordering services I've seen implemented on various restaurants' ordering sites, this one seems the most detailed and user-friendly Review collected by and hosted on G2.com. What problems is ChowNow for Restaurants solving and how is that benefiting you? Helping restaurants increase takeout sales by giving them a very user-friendly program to use on their websites. Review collected by and hosted on G2.com. Show More 10/26/2021 Validated ReviewerIncentivizedSource: G2 invite ![C C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "C C.") CC C C. Operations Manager Small-Business (50 or fewer emp.) 10/28/2020 "Great platform for online ordering" 5/5 What do you like best about ChowNow for Restaurants? Flat fee 99/months truly helps us as a small business survive in this crisis situation Review collected by and hosted on G2.com. What do you dislike about ChowNow for Restaurants? There is no feature to adjust item and price on the tablet for customers special requests Review collected by and hosted on G2.com. Recommendations to others considering ChowNow for Restaurants: Go get chownow right now! You'll never be disappointed Review collected by and hosted on G2.com. What problems is ChowNow for Restaurants solving and how is that benefiting you? Saving a lot of fees Review collected by and hosted on G2.com. Show More 2/25/2021 Current UserValidated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Small-Business (50 or fewer emp.) 10/23/2020 "Great way to save money and time." 5/5 What do you like best about ChowNow for Restaurants? Very helpful saving money instead of paying fees to Grubhub. Review collected by and hosted on G2.com. What do you dislike about ChowNow for Restaurants? Delivery option is not as big of an area that I would like. Review collected by and hosted on G2.com. Recommendations to others considering ChowNow for Restaurants: It’s a great choice for online and delivery. You can save money on the fees associated with other third party services. Review collected by and hosted on G2.com. What problems is ChowNow for Restaurants solving and how is that benefiting you? Savings on fees from Grubhub and better order process for take outs. Review collected by and hosted on G2.com. Show More 10/19/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller WB Walid B. Owner Small-Business (50 or fewer emp.) 3/10/2021 "Amazing service from our first day until now" 5/5 What do you like best about ChowNow for Restaurants? The best part of working with ChowNow is that our customers are satisfied. The option for our business to tell customers how long we expect the wait to be is great. There's also a personal touch we love, with ChowNow sending thank you emails to customers after their order. From a business standpoint, we love their customer service. They are quick to respond, their service is easy to use on the app, and they follow up with daily, weekly, AND monthly reports. They're also great at catching any fraudulent charges, which gives me peace of mind. Review collected by and hosted on G2.com. What do you dislike about ChowNow for Restaurants? THings are great with ChowNow. We have no complaints. Review collected by and hosted on G2.com. What problems is ChowNow for Restaurants solving and how is that benefiting you? Wait times for customers on busy nights are sometimes difficult to compute, especially in a busy part of a major city. But allowing us to enter estimated wait time for EACH delivery/order makes us a much more legitimate and trustworthy source of food for our people Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") AR Verified User in Restaurants Mid-Market (51-1000 emp.) 3/9/2021 "ChowNow" 5/5 What do you like best about ChowNow for Restaurants? Easy menu programming & overall user friendly admin portal Review collected by and hosted on G2.com. What do you dislike about ChowNow for Restaurants? When we remove menu items for the day, a lot of the times they are not returned on the designated date we set them to return. We feature donuts and we often update menu availability. However, I've already contacted a ChowNow rep for this issue and they said they would notify their team and keep an eye on it. But this issue is still an issue. I manually log on to the admin portal and make sure all available menu items are not archived. Also, when we remove items for the day, those requests are not reflective on our menu until much later. Therefore, we have many orders with customers ordering items we're out of. Review collected by and hosted on G2.com. What problems is ChowNow for Restaurants solving and how is that benefiting you? Detailed receipts are great since it reduces order errors. It's also amazing the receipts have the customer phone number for quick reference if we need to call them about their order or replacing a menu item we've sold out of. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about ChowNow for Restaurants? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ChowNow for Restaurants ](https://www.g2.com/products/chownow-for-restaurants/discussions/new) ![Luana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luana M.") LM Luana Michelle • Last activity almost 5 years ago First time user and I have a charge on my credit card but no food 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/first-time-user-and-i-have-a-charge-on-my-credit-card-but-no-food) GU Guest User What is ChowNow used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-chownow-used-for) [ View all Discussions ](https://www.g2.com/products/chownow-for-restaurants/discuss) ## Pricing Options Pricing provided by ChowNow for Restaurants. ### ChowNow Launch, Annual Plan $229.00 Per Month ### ChowNow Grow, Annual Plan $319.00 Per Month ### ChowNow Elevate, Annual Plan Starting at $409.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/chownow-for-restaurants/pricing) ChowNow for Restaurants Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f37800b4e08b45c4f8b85f7513ad3131/doordash-for-merchants.png "Product Avatar Image") DoorDash for Merchants 4.3/5(65) [ Compare Now ](https://www.g2.com/compare/chownow-for-restaurants-vs-doordash-for-merchants) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a73d3d508702cbdedf9da2320cac8482/olo.png "Product Avatar Image") Olo 4.4/5(18) [ Compare Now ](https://www.g2.com/compare/chownow-for-restaurants-vs-olo) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f6f84605c5712f8f1f09eec1c4001349/owner-com.png "Product Avatar Image") Owner.com 4.8/5(415) [ Compare Now ](https://www.g2.com/compare/chownow-for-restaurants-vs-owner-com) ##### Categories on G2 [Restaurant Management](https://www.g2.com/categories/restaurant-management)[Food Delivery](https://www.g2.com/categories/food-delivery-software)[On-Demand Catering](https://www.g2.com/categories/on-demand-catering) ##### Explore More [What platform provides templates for business process mapping?](https://www.g2.com/discussions/which-platform-provides-templates-for-business-process-mapping)[Most effective loyalty management tool for startups](https://www.g2.com/discussions/most-effective-loyalty-management-tool-for-startups)[Best budgeting platforms for multi-department collaboration](https://www.g2.com/discussions/best-budgeting-platforms-for-multi-department-collaboration) [What unified workspace tool combines chat, files, and project management so a team stops switching between apps throughout the day?](https://www.g2.com/discussions/what-unified-workspace-tool-combines-chat-files-and-project-management-so-a-team-stops-switching-between-apps-throughout-the-day%20)[AnnounceKit vs LaunchNotes vs Beamer for a SaaS product team comparing release notes management platforms: which makes it easiest to communicate product updates in a way that actually drives customer engagement?](https://www.g2.com/discussions/announcekit-vs-launchnotes-vs-beamer-for-a-saas-product-team-comparing-release-notes-management-platforms-which-makes-it-easiest-to-communicate-product-updates-in-a-way-that-actually-drives-customer-engagement%20)[Pros and Cons Details](https://www.g2.com/products/chownow-for-restaurants/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)