1. [Home](https://www.g2.com/) 2. ... 3. [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) 4. [Chorus by ZoomInfo Discussions](https://www.g2.com/products/chorus-by-zoominfo/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a09e45e0a3d888284d001b2c9e3da45e/chorus-ai.png "Product Avatar Image") ](/products/chorus-by-zoominfo/reviews) [ Chorus by ZoomInfo ](/products/chorus-by-zoominfo/reviews) 0 ratings ZoomInfo Chorus is an AI-powered Conversation Intelligence platform designed to enhance customer engagement by capturing and analyzing interactions across various communication channels, including phone calls, video meetings, and emails. This solution aims to support sales and revenue teams in achieving their targets by providing a comprehensive understanding of customer conversations. The platform is particularly beneficial for sales professionals, customer success teams, and business development representatives who rely on effective communication to drive results. By automatically recording and transcribing every customer interaction, ZoomInfo Chorus ensures that no critical detail is overlooked during discovery calls, product demonstrations, negotiations, or routine check-ins. This feature transforms conversations into searchable, shareable, and analyzable data, enabling teams to leverage insights for improved performance. One of the standout features of ZoomInfo Chorus is its ability to analyze the effectiveness of communication strategies across the entire revenue team. Users can track key metrics such as talk-to-listen ratios, competitor mentions, objection handling, and deal progression. This analysis helps identify successful behaviors exhibited by top performers, while also highlighting areas for improvement and coaching opportunities. By understanding what works and what doesn’t, teams can refine their approaches to enhance overall effectiveness. Additionally, ZoomInfo Chorus turns conversations into actionable intelligence, allowing teams to identify at-risk deals and uncover potential expansion opportunities. The platform facilitates coaching by providing real examples from representatives' own calls, making the feedback process more relevant and impactful. Integration with CRM systems further streamlines the workflow, as insights are automatically synced, ensuring that every conversation informs the next best action. In summary, ZoomInfo Chorus is a robust Conversation Intelligence solution that empowers teams to optimize their customer interactions. By leveraging advanced AI capabilities, it not only captures and analyzes conversations but also translates them into strategic insights that drive revenue growth and improve team performance. This makes it an essential tool for organizations looking to enhance their customer engagement strategies and achieve their sales objectives. Show More * * * ### 47 Discussions ### 40 Participants ### 100.0 Nps Score Already have Chorus by ZoomInfo? ### All Chorus by ZoomInfo Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 6 years ago More Options - [ # Who are chorus.ai top competitors? ](/discussions/27375-who-are-chorus-ai-top-competitors) ? [ Conversation Intelligence Software ](https://www.g2.com/tags/conversation-intelligence-software)[ Sales Coaching Software ](https://www.g2.com/tags/sales-coaching-software)[ Conversation Intelligence Software Questions ](https://www.g2.com/topics/conversation-intelligence)[ Sales Coaching Software Questions ](https://www.g2.com/topics/sales-coaching) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Chorus+by+ZoomInfo+questions+and+get+answers+from+expert+users+in+our+Chorus+by+ZoomInfo+Discussions+section.&title=Chorus+by+ZoomInfo+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fchorus-ai%2Fdiscuss%3Fpage%3D5) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Chorus+by+ZoomInfo+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fchorus-ai%2Fdiscuss%3Fpage%3D5&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fchorus-ai%2Fdiscuss%3Fpage%3D5) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Chorus+by+ZoomInfo+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fchorus-ai%2Fdiscuss%3Fpage%3D5%0aAsk+Chorus+by+ZoomInfo+questions+and+get+answers+from+expert+users+in+our+Chorus+by+ZoomInfo+Discussions+section.) 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Get answers from real users and experts [Start A Discussion](/products/chorus-by-zoominfo/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/2775f8b1a709918b7f8847326ee13c5b/chorus-ai.svg "Product Avatar Image") ### Have you used Chorus by ZoomInfo before? Answer a few questions to help the Chorus by ZoomInfo community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fchorus-ai%2Fdiscuss%3Fpage%3D5%26small_ask%3Dchorus-by-zoominfo) No ## Top Contributors in Chorus by ZoomInfo 1 ![Micah C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Micah C.") MC Loading... ### [Micah C.](https://www.g2.com/users/ba8c1f50-8037-4ca8-82df-7ac0dc27a071 "Micah C.") Account Executive 1 pt 2 ![JT S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JT S.") JS Loading... ### [JT S.](https://www.g2.com/users/11a69cb5-04ef-4f0a-8023-75cc9d22d87d "JT S.") Solutions Consultant 1 pt 3 AW Loading... ### [Alex W.](https://www.g2.com/users/3b5a80ce-5897-4eab-9afe-3fa18f4ba920 "Alex W.") Applied Data Science Associate 1 pt 4 AP Loading... ### [Anddrii P.](https://www.g2.com/users/0b19d00e-37f1-4284-a9f3-1971472b3af1 "Anddrii P.") Sales Representative 1 pt 5 ![Jonathan H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan H.") JH Loading... ### [Jonathan H.](https://www.g2.com/users/3317bab3-9ba9-4861-88b7-e908ed505df3 "Jonathan H.") Account Executive - Emerging Market 1 pt