---
title: ChoiceView Live Agent Reviews
meta_title: 'ChoiceView Live Agent Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ChoiceView Live Agent works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 2
  scale: '5'
date_modified: '2025-10-30'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# ChoiceView Live Agent Reviews
**Vendor:** Radish Systems  
**Category:** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 2
## About ChoiceView Live Agent
ChoiceView Live Agent is a solution that allows you to share visual information with customers and field personnel through mobile devices or web browsers.




## ChoiceView Live Agent Reviews
  ### 1. great software. has been amazing for productivity

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about ChoiceView Live Agent?**

helps my agents share the information they need to without going in a roundabout manner to explain the same thing. much more direct and effective way to communicate the message

**What do you dislike about ChoiceView Live Agent?**

some of the nuances and particular needs for my organization took a bit of time to build and implement, but at the end of the day, no real complaints as they got the job done

**What problems is ChoiceView Live Agent solving and how is that benefiting you?**

simpler and easier communication. its often hard for agents to communicate the same thing that they can visually show in a fraction of the time. it was a no brainer once you see it in action

  ### 2. You’ve got to try this software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabrielle K. | Customer Service Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2021

**What do you like best about ChoiceView Live Agent?**

I like how user friendly ChoiceView is. It's very easy to navigate and learn quickly.

**What do you dislike about ChoiceView Live Agent?**

Nothing. It's perfect! It provides me with a smooth user experience.

**What problems is ChoiceView Live Agent solving and how is that benefiting you?**

Everything I need for my customers is right there in front of me.


## ChoiceView Live Agent Discussions
  - [What is ChoiceView Live Agent used for?](https://www.g2.com/discussions/what-is-choiceview-live-agent-used-for)

- [View ChoiceView Live Agent pricing details and edition comparison](https://www.g2.com/products/choiceview-live-agent/reviews?page=1&section=pricing&secure%5Bexpires_at%5D=2026-08-06+20%3A35%3A57+-0500&secure%5Bsession_id%5D=e84f7591-71d3-41e8-a6e6-605b3c035425&secure%5Btoken%5D=a8606b5b6871af90a5ee7a576ccdbfc01739c6a69028e0056c09f32d6b42a530&format=llm_user)

## ChoiceView Live Agent Features
**Additional Functionality**
- CRM
- Data Import/Export
- Alerts/Notifications
- Calendar Management
- Third-Party Integrations
- Sales Pipeline Management
- Collaboration Tools
- Activity Dashboard
- Reporting/Analytics
- Lead Scoring
- Task Management
- Document Management
- Calendar/Reminder System
- Lead Qualification
- Client Management
- Customer Database
- Territory Management
- Commenting/Notes
- Access Controls/Permissions
- Mobile Access
- Email Management
- Lead Management
- Event Triggered Actions
- Interaction Tracking
- Segmentation
- AI Copilot
- Generative AI
- Data Visualization
- Appointment Scheduling
- Lead Generation
- Feedback Management
- NPS Survey Structure
- Search/Filter
- Visual Analytics
- CSAT Survey Structure
- Engagement Tracking
- SMS Messaging
- Sentiment Analysis
- Customizable Templates
- CES Survey Structure
- AI/Machine Learning
- Survey/Poll Management
- Customer Experience Management
- Chat/Messaging
- Customizable Forms
- Customer Journey Mapping
- Trend Analysis
- Complaint Monitoring
- Widgets
- Customer Segmentation
- Social Media Integration
- Multi-Channel Communication
- Performance Metrics
- Workflow Automation

## Top ChoiceView Live Agent Alternatives
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