# Chisel Reviews
**Vendor:** Chisel Labs  
**Category:** [Product Management Software](https://www.g2.com/categories/product-management-software)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 89
## About Chisel
Chisel is an AI-powered, enterprise-grade PM Agent with a built-in Feedback + Roadmap system of record. It helps product managers reduce busywork and drive outcomes that matter, such as amplifying revenue and increasing customer adoption. Chisel automates core PM tasks like creating documents (PRDs, release notes, status reports), conducting research and competitive analysis, and capturing ideas from unstructured data, all via a smart conversational interface. With SOC 2 compliance and integrations with tools like Jira, Azure DevOps, Salesforce, and Zendesk, Chisel frees up PMs to focus on strategic work while scaling effortlessly. Check out our website to get a demo, and see how Chisel can help your modern product team. 👉 https://chisellabs.com/?utm\_source=g2



## Chisel Pros & Cons
**What users like:**

- Users find Chisel&#39;s **ease of use** enhances productivity with its simple interface and features that streamline workflow. (5 reviews)
- Users find the **AI integration** in Chisel invaluable for prioritizing ideas and enhancing productivity effortlessly. (4 reviews)
- Users value the **automation capabilities** of Chisel, significantly enhancing productivity and simplifying idea management processes. (3 reviews)
- Users appreciate the **integrated AI approach** of Chisel, which streamlines processes and saves time effectively. (3 reviews)
- Users appreciate the **integrated AI technology** in Chisel that enhances project management efficiency and prioritization. (3 reviews)
- Efficiency (2 reviews)
- Efficiency Improvement (2 reviews)
- Ease (1 reviews)
- Easy Creation (1 reviews)
- Users find Chisel&#39;s **feedback management** efficient, streamlining input from various sources and aligning team priorities seamlessly. (1 reviews)

**What users dislike:**

- Users experience **slow loading times** when accessing data, impacting efficiency and the overall user experience. (3 reviews)
- Users experience **slow performance** when pulling data, leading to inefficiencies and longer wait times in their workflow. (3 reviews)
- Users face **slow performance issues** while managing tickets, hindering the efficiency of their workflow and insights. (2 reviews)
- Users report **glitch issues** with data bulking that disrupt workflow, though support responds quickly to resolve them. (1 reviews)
- Users face **glitches with data bulk** that disrupt workflow, though support promptly addresses the issues. (1 reviews)
- Inefficient Workflow (1 reviews)
- Users find **integration issues** problematic, with several requests for improved functionalities and additional capabilities. (1 reviews)
- Intuitiveness (1 reviews)
- Users find the **learning curve steep** due to inadequate documentation, hindering effective use of Chisel&#39;s advanced features. (1 reviews)
- Users find the **lack of detailed documentation** challenging, hindering effective utilization and troubleshooting of Chisel&#39;s features. (1 reviews)

## Chisel Reviews
  ### 1. Exceptional tool for Customization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Akshat Y. | Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about Chisel?**

Within days of signing up, we were assigned a team member to take us through the workspace. Once we got used to the system, the usage became simpler. In the last couple of months, we've used the Classify ideas with AI, and it has been a game changer for us. We can quickly add labels to the ideas, track and get them sorted within seconds. This has saved us a lot of time, with 100% accuracy rate.

**What do you dislike about Chisel?**

With the bulking of data, the glitch can be visible, hampering the wokflow. The team is quite supportive, so when we brought this issue to their notice, they immediately fixed it.

**What problems is Chisel solving and how is that benefiting you?**

Chisel is bridging the gap between customer feedback and prioritization. Validating and synchronizing the data gathered from across the sources and accordingly prioritizing it has enhanced the quality of the work we do as a team and company.

  ### 2. Made the workflow smooth with Chisel AI tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about Chisel?**

We love the integrated AI approach Chisel has taken. It has reduced many of our discrepancies and saved our time without having to rely on any external source to help us. Tools such as Capture Ideas, which analyze our tickets from Zendesk, which is our primary tool, are just the right features we needed. The UI is straightforward and refreshing, which is an added benefit.

**What do you dislike about Chisel?**

We can benefit from getting more profound insights into the tickets, which would help us better understand our customers. We also observed a slight slowdown due to the overloading of data sets. Maybe the AI will take time to adapt to the tool, but having a polished version of these tools would greatly help us.

**What problems is Chisel solving and how is that benefiting you?**

Tools such as Capture Ideas, which analyze our tickets from Zendesk, which is our primary tool, are just the right features we needed.

  ### 3. Streamlined Product Management System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rajat  L. | Management Trainee, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 29, 2025

**What do you like best about Chisel?**

From everything that Chisel has to offer, I prefer the new AI tech they've introduced exactly where a PM needs it. The AI Assistant's availability to utilize ideas for multiple purposes helps me get to the core of the idea and prioritize it accordingly. AI-generated feature descriptions are also one of my favourites and most used by our team.

**What do you dislike about Chisel?**

With ample features available, I'd love to pull the tickets and other data easily in my workspace. I spent much of the time waiting.

**What problems is Chisel solving and how is that benefiting you?**

With a business like ours wherein everything is evolving, to have a workspace that shows updated tasks and who they're assigned to is a brilliant tool. This combined with the AI tools that automatize most of our work This helps us strategize effectively too.

  ### 4. A Wonderful Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amber W. | Associate Product Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2024

**What do you like best about Chisel?**

What I like best about Chisel Labs is its comprehensive product roadmap feature. It allows us to visualize our product strategy and track progress against key milestones, ensuring that our development aligns perfectly with our strategic goals.

**What do you dislike about Chisel?**

Chisel Labs sometimes lacks detailed documentation and support resources for advanced features. This can make it challenging to fully utilize all the tools available and troubleshoot issues effectively.

**What problems is Chisel solving and how is that benefiting you?**

Before Chisel Labs, integrating user feedback into our product planning was cumbersome. Now, the Feedback Management feature allows us to capture, categorize, and prioritize user suggestions directly within the platform, ensuring that our development efforts are closely aligned with user needs.

  ### 5. Phenomenal tool for PM

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nick J. | Associate product manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2024

**What do you like best about Chisel?**

Chisel has many features which are can boost productivity of product teams It is also packed with simple to use and easy to understand Ui

**What do you dislike about Chisel?**

They dont allow you create multiple workspaces in free plan and dark mode is missing

**What problems is Chisel solving and how is that benefiting you?**

We were looking for a tool which can help us generate roadmaps reports based on our timeline views with all the important data
Chisel is able to do that for us 

Features likes CPO timeline also comes handy in order to get bird eye view of all the products

  ### 6. Great capacity to Streamline Product Insights with Roadmaps Views

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ekta M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2023

**What do you like best about Chisel?**

Chisel roadmap features are best, and they can give a powerful boost to our product value. A bird' s-eye view of a product's lifecycle is essential in determining what features are being developed now and when they will be launched. Chisel's Roadmap Views provide that information in an easily digestible manner.

The timeline view presents a high-level overview of the roadmap, neatly showing the plan. It shows the big picture, which is inevitable in strategic planning.

The Kanban view provides an overview of roadmaps without date and enables us to visualize the status of initiatives in the backlog, staging, and production stages.

**What do you dislike about Chisel?**

Some of the features are pretty basic which can be improved but we still love their product.

**What problems is Chisel solving and how is that benefiting you?**

Chisel's roadmap features can significantly improve tracking and managing product roadmap. 
Its easily digestible format, comprehensive overview, and customization options have made it an indispensable tool for any team.
The timeline view presents a high-level roadmap overview, neatly showing the plan. It shows the big picture, which is inevitable in strategic planning.
The Kanban view provides an overview of roadmaps without date and enables us to visualize the status of initiatives in the backlog, staging, and production stages.

  ### 7. Eradicating Silos with Flawless Syncs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rohit K. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 11, 2024

**What do you like best about Chisel?**

As a manager, I am using ADO, and maintaining a single source of truth between engineering work and product strategy proved challenging. Precious time was lost in syncing and copying updates between different platforms. Things changed when we started using Chisel. Its ADO integration connects Azure boards directly to Chisel's centralized workspace. Now, components, features, and all other metadata flow harmoniously and flawlessly between platforms. Engineering retains control over work tracking while our team oversees the full product vision and goals. Chisel, as a brilliant tool, connects varied roles so cohesively. If your organization demands coordinated collaborations, Chisel's flawless synchronizations are noteworthy for a demonstration to streamline your syncing process end-to-end in real time.

**What do you dislike about Chisel?**

The same level of deeper integration for Slack and GitHub. And a few UX changes to make flows more explanatory.

**What problems is Chisel solving and how is that benefiting you?**

ADO integration connects Azure boards directly to Chisel's centralized workspace. 
Save a lot of time and money. Apply significantly less effort and get a lot of extra advantages.
Components, features, and all other metadata flow harmoniously and flawlessly between platforms. 
Engineering retains control over work tracking while our team oversees the full product vision and goals. 
Streamline your syncing process end-to-end in real-time.

  ### 8. Uplifting Product Insights Through Chisel AI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abdul M. | Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2024

**What do you like best about Chisel?**

As product managers, synthesizing customer feedback and gaining meaningful insights can be never-ending. Chisel AI idea summarizations and classification have changed our way of working. We can now categorize thousands of customer ideas with a few clicks, identify trends and tags across all ideas and data, and generate robust, informed feature definitions - work that took days earlier is now done in seconds. This gives us more time for efficient deliberations and meaningful user journey planning. We can now easily cater to users' needs in a time-bound manner.

**What do you dislike about Chisel?**

We need more rigorous integrations to scale.

**What problems is Chisel solving and how is that benefiting you?**

Ideas summarizations and classification are tremendously helpful. 
We can now categorize thousands of customer ideas with a few clicks, identify trends and tags across all ideas and data, and generate robust, informed feature definitions - work that took days earlier is now done in seconds. 
Time-saving and cost benefits are the two most valuable things we are getting from Chisel AI.

  ### 9. Underwhelming

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2024

**What do you like best about Chisel?**

Discovered the platform via LinkedIn but it turned out to be not so great, the only good thing about the platform is that it has a good number of features within it

**What do you dislike about Chisel?**

Performance is a serious issue, the workspace doesn't load for a good number of seconds, the UI is okay and the learning curve seems very high to understand the entire platform.

**What problems is Chisel solving and how is that benefiting you?**

Nothing. There are numerous issues with the platform, especially regarding performance also it seems to be complex to use due to alot of moving parts. If you seek a simple solution, it's best to look elsewhere.

  ### 10. Connecting with Customers for Customizable Creations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anurag T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2024

**What do you like best about Chisel?**

As efficient managers, empathizing with our customers is critical, but conventional research methods often fall short. Now, with Chisel, product discovery is intuitive and meaningful. Its integrated Feedback Portal makes capturing customer feedback simple, while pre-built surveys address common queries. We can even target precise audiences from the built-in audience panel! 

These insights empower our discussions. Chisel deserves first place if you want direct connections to create the best and foolproof products. Its UI/UX is beneficial, making customer connections clear for crafting at their core.

**What do you dislike about Chisel?**

In some cases, a few challenges, such as deeper integrations and UI/UX flows, can be improved.

**What problems is Chisel solving and how is that benefiting you?**

Integrated Feedback Portal simplifies capturing customer feedback.
Ore-built survey templates address common queries. 
Target precise audiences from the built-in audience panel! 
Empowered discussions.
Helps you to create the best and foolproof products. 
UI/UX is beneficial, making customer connections clear for crafting at their core.

  ### 11. A Time-Saving Roadmap Ninja!

**Rating:** 4.5/5.0 stars

**Reviewed by:** anmol g. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2024

**What do you like best about Chisel?**

As a product manager constantly juggling tasks, Chisel Labs has been a lifesaver. Building roadmaps used to be a tedious process, but Chisel's drag-and-drop features and intuitive interface make it a breeze. I've saved countless hours!

**What do you dislike about Chisel?**

Our team is growing fast, and while Chisel works wonders for us now, I can see how some features might not scale as well for much larger teams with super complex workflows.

**What problems is Chisel solving and how is that benefiting you?**

Chisel Labs is a game-changer for product managers and anyone involved in roadmap planning. It's like having a roadmap ninja by your side, slashing through tedious tasks and freeing up your time to focus on what matters – building great products! The intuitive design, collaboration features, and pre-built templates make it a must-have for any product team looking to streamline their workflow.

  ### 12. Productivity Boosted

**Rating:** 4.5/5.0 stars

**Reviewed by:** Henry N. | Product analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2024

**What do you like best about Chisel?**

Chisel is clean, intutive and makes product management a lot more enjoyable

**What do you dislike about Chisel?**

I would love to see flexibility in customizing the interface and reports to match my team's specific workflow

**What problems is Chisel solving and how is that benefiting you?**

Chisel is a lifesaver for anyone trying to wrangle a complex product roadmap. It was constant struggle to keep my team aligned, priortise effectively and actually ship something customers wanted. Chisel changed that.

  ### 13. Customer Feedback section is powerful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Asher W. | Product Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2024

**What do you like best about Chisel?**

Chisel is incredibly user-friendly. Even if you're not tech-savvy, you'll be able to get up and running quickly. Also, the roadmap feature is fantastic, It allows me to easily create and share visual roadmaps with my team and stakeholders.

**What do you dislike about Chisel?**

Some additional customization options for roadmaps and other features would be welcome.

**What problems is Chisel solving and how is that benefiting you?**

It has streamlined our product management processes and enabled us to make more data-driven decisions. If you're looking for a comprehensive and user-friendly product management tool, I highly recommend trying Chisel.

  ### 14. Feature Tree Views Are Amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Oliver R. | Business Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2024

**What do you like best about Chisel?**

Chisel has amazing views realted to products like - kanban, timeline, release and CPO which really helps  us getting product gist.

**What do you dislike about Chisel?**

Althugh it offers amazing integerations, but loom integeration is missing

**What problems is Chisel solving and how is that benefiting you?**

We were having trouble withn what kind of features we need to build, feature really outshined fo us, we were able to store all feature ideas there and were able to priortize the features with the help of priotization drivers.

  ### 15. Game Changer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2024

**What do you like best about Chisel?**

Chisel Labs helps product managers stay on top of all their key product needs with features like roadmaps, and team radar. It help to improve overall team productivity and efficiency. It integrates with other popular project management software such as Jira and Azure DevOps, which can help to streamline your workflow and reduce the need for context switching. Also, Chisel Labs is an intuitive and easy-to-use platform that can be quickly adopted by product managers of all experience levels.

**What do you dislike about Chisel?**

It offers a number of helpful features, it may not be as comprehensive as some other product management software options on the market. Pricing is not suitable for small businesses.

**What problems is Chisel solving and how is that benefiting you?**

Chisel Labs is a solid product management software option that can help to improve team organization and streamline workflows. Anyways, it is important to consider the potential limitations of the software, such as its functionality and pricing, before making a purchase decision.

  ### 16. Getting feedback from team has become easier

**Rating:** 4.5/5.0 stars

**Reviewed by:** Scott M. | Sr. Product Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about Chisel?**

Chisel is a very useful tool when it comes to product management and collecting feedback

**What do you dislike about Chisel?**

There  are a lot of features in chisel sometimes one can feel lost to find the right feature on time

**What problems is Chisel solving and how is that benefiting you?**

We were having trouble with on how to align to align team members when it came to building the correct set of features, with the help of the chisel team feedback feature we were able to accomplish it efficiently.

  ### 17. Slow and Buggy

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about Chisel?**

the concept of its features looks good, but the execution is often lacking.  Visual road mapping is difficult to use and prone to glitches.

**What do you dislike about Chisel?**

the feedback Management system frequently encounters syncing issues, causing us to miss or mismanage important user feedback.

**What problems is Chisel solving and how is that benefiting you?**

While Chisel Labs intends to enhance coordination and feedback integration, the frequent performance issues and syncing problems often mean we're left dealing with more headaches than solutions.

  ### 18. Team feedback has become easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica W. | Product Planning Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Chisel?**

Chisel is a great tool to use when you are using it for managing products in your company, it has so many features which help you to do the right tasks

**What do you dislike about Chisel?**

I can't think of anything I dislike about chisel currently

**What problems is Chisel solving and how is that benefiting you?**

We had a problem getting a team together on the same page to align with the roadmap, chisel helped in getting team feedback from all the team members using team vote feature

  ### 19. Productivity Genius

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jimmy  P. | Product marketer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2024

**What do you like best about Chisel?**

It absolute power house, it has everything you need from customers feedback to planning the features and finally releasing the features according to chosen timelines.

**What do you dislike about Chisel?**

Complex search queries are not possible yet.

**What problems is Chisel solving and how is that benefiting you?**

Gathering feedback from customers was a pain point for us, Chisel made it seamless to gather feedback from our users and collected them all in one place

  ### 20. A Power Packed Tool for Product Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Harshit  S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2024

**What do you like best about Chisel?**

It makes it easy to gather feedback from various sources, including user interviews, surveys, and internal teams. This consolidated view eliminates the need to juggle through scattered spreadsheets and emails, saving me tons of time and effort.

**What do you dislike about Chisel?**

It has a user-friendly interface, but there might still be a learning curve for complex product roadmaps with intricate dependencies.

**What problems is Chisel solving and how is that benefiting you?**

With Chisel Labs, I can effectively prioritize features based on user feedback and data insights. This ensures that we're focusing on the features that matter most to our target audience, ultimately leading to a more successful product.

  ### 21. Spot on insights and analytics!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Poornima S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2023

**What do you like best about Chisel?**

Chisel has helped me to do that by providing me with a wealth of data and insights. This data has helped me to understand my users, the market, and the competition. I am also a big fan of Chisel's AI-powered features. These features have helped me to identify trends and patterns that I would not have been able to see on my own. Overall, I am very impressed with Chisel and believe that it is a valuable tool for any organization.

**What do you dislike about Chisel?**

Chisel's current reporting capabilities leave me wanting more. While basic data visualization is available, it lacks the depth and insights I need to make informed decisions. Enhanced reporting with advanced analytics, including user activity, feature usage, and overall product performance, would be invaluable for data-driven decision-making and product optimization.

**What problems is Chisel solving and how is that benefiting you?**

Chisel became more than just a roadmap tool; it evolved into a central hub for our entire product development process. From tracking releases and managing tasks to brainstorming features and gathering feedback, Chisel keeps us organized and focused, ensuring nothing falls through the cracks.

  ### 22. Customer at the Heart of Chisel

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jasmine k. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2023

**What do you like best about Chisel?**

I am always looking for ways to improve the efficiency and effectiveness of my team. Chisel has helped us to do that in several ways. First, it has made it easier for me to collect and prioritize customer feedback. Second, it has helped me to create actionable roadmaps that keep my team on track. Third, it has provided me with valuable insights that have helped me to make better decisions about my product. Overall, I am very impressed with Chisel and believe that it is a valuable tool for any product manager.

**What do you dislike about Chisel?**

As a product manager juggling multiple projects and teams, navigating through Chisel's numerous workspaces can be a major pain point. The lack of a feature to "star" or prioritize commonly used workspaces forces me to waste valuable time searching for the one I need. Implementing this simple feature would significantly improve my efficiency and streamline my workflow.

**What problems is Chisel solving and how is that benefiting you?**

Keeping customers informed and engaged was a constant challenge. Chisel bridged the gap by allowing us to directly share updates and feedback with them. This transparent approach built trust, fostered positive relationships, and made customers feel valued.

  ### 23. Smoothest tool ever for all things Product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Manpreet K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2023

**What do you like best about Chisel?**

1) Chisel provides outstanding client support. The in-app live chat has been a very useful feature for us, when we get stuck with handling a certain integration or feature. 2) Idea Box tool helps us track and manage ideas efficiently. 3)Filtering capability for features 4) Impressive feature collection

**What do you dislike about Chisel?**

Wish to have more features such as in-app notifications for features, star mark the regularly used workspaces.

**What problems is Chisel solving and how is that benefiting you?**

Chisel is paving path for visibility, transparency and clarity around the features to build, feedback to incorporate and much more that it showed us how to get things into place and efficiently work with them without creating chaos of to-do's and having to do everything manually. It not just helped us in planning our features but also keeping our customers well informed about where their request is headed. 

 Doesn't overwhelm a PM using a new tool 
 
 We were looking for a product roadmapping tool for our team and found the best one with the best price and the features that truly are catering to our needs. When we began our journey with Chisel we didn't have much trouble learning the tool, because of it's intuitive and easy to use UI. Similarly, we slowly and gradually onbaorded our other team members and with little to no asisstance they were able to get hang of it. We want to see where else we can use Chisel to move things around faster than what we'd usually do.
 
 From the time we started using this app till date we've found nothing that we don't like. They are constantly updating the tool and incorporating the feedback, which we ook forward to always. One thing though would be to leverage filtering and customizing options.

  ### 24. Feedback from users have become easier

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christopher M. | Lead Product Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2024

**What do you like best about Chisel?**

It provides a variety of tools for product strategy, roadmap creation, feature management, ideation, and release planning.

**What do you dislike about Chisel?**

Although product functionality is great but sometimes, ihave observed some performance issues within the platform

**What problems is Chisel solving and how is that benefiting you?**

Collecting feedback from the users have been a challenge for us for quiet some time , the ability to  integerates feeback within your own software is been a great value additon for us

  ### 25. Go to tool for all Product Managers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Preet  K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2024

**What do you like best about Chisel?**

Chisel labs eliminate information silos. It's fantastic for consolidating user feedback, feature requests, and roadmaps into one central location. This makes cross-functional collaboration between product, design, and engineering a breeze.

**What do you dislike about Chisel?**

For particular workflows, some customization limitations exist. More flexibility in board layouts and data visualization would be ideal for our complex product roadmap.

**What problems is Chisel solving and how is that benefiting you?**

It fosters a collaborative environment, streamlines prioritization, and helps us communicate product vision effectively.  If you're looking for a centralized platform to manage all aspects of product development, Chisel labs is definitely worth a try.

  ### 26. No more roadmapping problems

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ethan W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2024

**What do you like best about Chisel?**

We were facing issues with how to prioritize features in our backlog, with the help of a chisel we were able to prioritize the features that resonate with our entire product roadmap

**What do you dislike about Chisel?**

The interface looks dated in a few places and might be inconsistent on various screens

**What problems is Chisel solving and how is that benefiting you?**

In our organization, most issues we faced with prioritizing the features in the right manner, using a chisel helped us build a better product roadmap.

  ### 27. Customer Feedback Module is right on point

**Rating:** 5.0/5.0 stars

**Reviewed by:** Noah K. | Jr. Product Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2024

**What do you like best about Chisel?**

Chisel is a great tool for managing products, it is very comprehensive when it comes to covering all aspects of product management

**What do you dislike about Chisel?**

It would be great if they can provide more integration options

**What problems is Chisel solving and how is that benefiting you?**

Collecting feedback from our customers was a real challenge for us, with chisel we can embed a customer feedback portal to collect customer feedback in the most efficient manner

  ### 28. Product pocess has become easier

**Rating:** 4.5/5.0 stars

**Reviewed by:** Carolyn  G. | Product owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2024

**What do you like best about Chisel?**

It covers almost all things about product management, you can do almost anything when it comes to product, no ther software is required

**What do you dislike about Chisel?**

All things are great but also needs more integrations

**What problems is Chisel solving and how is that benefiting you?**

It has sokved variety of oroblems for us, especially made collaboration among teams simple

  ### 29. Chisel - Powerful & Simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer M. | Business Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 10, 2024

**What do you like best about Chisel?**

Best part of chisel is simple Ui, clear navigation and butter smooth process built-in within the software

**What do you dislike about Chisel?**

Complex search queries are not possible as of this moment,  i hope they implement it soon

**What problems is Chisel solving and how is that benefiting you?**

Chisel is helping us in setting clear ways of communication between engineering and product teams which was not possible before

  ### 30. Customer Feedback portal is good

**Rating:** 4.5/5.0 stars

**Reviewed by:** Richard A. | Product Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Chisel?**

it is an all-in-one product for product management, its features are great, and the UI is good

**What do you dislike about Chisel?**

Its 2024, Dark mode is a must which Chisel seems to lack currently

**What problems is Chisel solving and how is that benefiting you?**

We were looking for a tool which can help get feedback from our customers easily with chisel we are able to accomplish it

  ### 31. Idea box seems to be very handy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sarah  J. | Product manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about Chisel?**

Chisel can be great alternative to existing product tools in the market, its has covered every aspect of product management

**What do you dislike about Chisel?**

I wish there were more customization options.

**What problems is Chisel solving and how is that benefiting you?**

Collecting ideas from customers was a  challenge for us, chisel have this in-built feature for collecting ideas which does seems to get the job done

  ### 32. Best platform to integrate Jira

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sujith P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2024

**What do you like best about Chisel?**

We loved how the Chisel app integrated to our Jira workspace and let us understand our product needs using the several product metrics that are available in the platform. As a designer, It helps me understand the importance of the features and it’s priority in overall.

**What do you dislike about Chisel?**

So far nothing, waiting to see the future AI features that will do an amazing job.

**What problems is Chisel solving and how is that benefiting you?**

It helps me understand the importance of a specific set of features through the roadmap pillar of the platform.

  ### 33. Best way to work for product managers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pierre M. | Product manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2024

**What do you like best about Chisel?**

The best thing about chisel is that there is nothing in it which you can't do related to product managers

**What do you dislike about Chisel?**

Provide more integrations and dark mode.

**What problems is Chisel solving and how is that benefiting you?**

It solves everything related to product manager to keep everything in one place

  ### 34. Loaded with cool features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about Chisel?**

Chisel has many features when it comes to managing products

**What do you dislike about Chisel?**

I didn't find any anything which can be considered to be a deal breaker, but loading thing up faster can something they can look into

**What problems is Chisel solving and how is that benefiting you?**

We recently started using a product management tool within our organization, the best part about chisel you can have multiple workspaces for each product which makes it very easy if you working on multiple product lines within the same organization

  ### 35. AI for PRD generation looks promising

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tim H. | Product Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2024

**What do you like best about Chisel?**

It has great features related to product management

**What do you dislike about Chisel?**

Search functionality could be enhanced with advanced filters

**What problems is Chisel solving and how is that benefiting you?**

We found AI for generating PRD based on our ideas looks promising and useful in general scenarios

  ### 36. Better analytics through chisel AI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sakthi Kavin S. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 11, 2024

**What do you like best about Chisel?**

our team really liked using the AI feature of the chisel to create the PRD’s for our product requirements. The AI feature really saved our time and helped us to focus on the other things.

**What do you dislike about Chisel?**

Nothing so far. Waiting to see more of the upcoming AI features.

**What problems is Chisel solving and how is that benefiting you?**

Chisel AI feature helped me classifying the ideas through AI labels, which truly is a remarkable feature

  ### 37. Smooth and sleek Product Management Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rohit N. | Head of Software Development Team, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2022

**What do you like best about Chisel?**

We Loved the fantastic IdeaBox and feedback portal feature. This will help us to cater to all the ideas apart from the definite features. Makes our idea management process relatively easy and smooth. The whole user research and roadmap pillars keep the PM aware of the trajectory of a product.

**What do you dislike about Chisel?**

Nothing for now. Just want Chisel to keep launching amazing features like IdeaBox.

**What problems is Chisel solving and how is that benefiting you?**

Feedback management and idea lists are helpful to any product manager. Chisel helps manage our resources well and provides first-class security to protect our valuable data. It will help us to cater to all the ideas apart from the definite features.

  ### 38. Chisel's Idea Box Revolutionizes Product Feedback Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about Chisel?**

Chisel's Idea Box feature is a game-changer for businesses looking to streamline their product feedback management. With Ideabox, companies can now have a centralized repository for all customer feedback, making tracking, analyzing, and prioritizing product improvements easier. This innovative solution allows businesses to gather valuable customer insights and make data-driven decisions to enhance their products. Idea Box is a must-have tool for any company looking to stay ahead of the competition and deliver exceptional customer experiences.

**What do you dislike about Chisel?**

Nothing so far. We like all of it till now. Waiting for more exciting features.

**What problems is Chisel solving and how is that benefiting you?**

With Ideabox, companies can now have a centralized repository for all customer feedback, making tracking, analyzing, and prioritizing product improvements easier. This innovative solution allows businesses to gather valuable customer insights and make data-driven decisions to enhance their products. Idea Box is a must-have tool for any company looking to stay ahead of the competition and deliver exceptional customer experiences.

  ### 39. Exactly the integrations we needed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kiran R. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 20, 2023

**What do you like best about Chisel?**

Chisel's integration with JIRA allows us to create delivery plans that are focused on action items, which we really appreciate. We also like how easy it is to import data from our current tools into Chisel, making it simple to get started. Additionally, we can share project roadmaps with our clients in their own environment, which is a great feature.

**What do you dislike about Chisel?**

While their integrations are robust, some like Github, are still very basic. However, the Chisel team has confirmed they are working on a profound Github integration. Looking forward to it.

**What problems is Chisel solving and how is that benefiting you?**

We used Slack, email, and other customer feedback integrations to manage feedback from various sources and link it with the relevant features. With Chisel, our product feedback tool, it was easier to prioritize feedback in a well-orchestrated way, as it is directly integrated with our product roadmap.

  ### 40. Efficiently handles product feedback and prioritization.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nikhil K. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 13, 2023

**What do you like best about Chisel?**

We were able to make evidence based decisions by incorporating feedback from customers and internal team members and make products that our users need.With a few clicks we can reprioritize a feature, allowing everyone in the team to view the up-to-date roadmaps, keeping them on the same page. The Timeline view along with the aligement matrix helped us to manage our time well on the features that matter most.

**What do you dislike about Chisel?**

I would like to see a presentation view when having team discussions, not quite sure how this can be implemented, but would be a great add-on, in my opinion, to the product.

**What problems is Chisel solving and how is that benefiting you?**

When communicating with the teams regarding feature schedules, it assists us in effectively presenting and discussing the placement of each feature in the timeline and its intended purpose.

  ### 41. Chisel - A PM tool for small size projects and teams

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 02, 2024

**What do you like best about Chisel?**

Chisel is a good tool to keep a track of your project milestones and status of tasks. A simple and efficient tool, very easy to learn.

**What do you dislike about Chisel?**

Well, it's too simple. The features are less if you compare it with some of the established players like Microsoft, Jira or Clickup. However, the price is also less; so overall, it's value for money. They can also add a few more video tutorials.

**What problems is Chisel solving and how is that benefiting you?**

Chisel helps us with project management, manage teams and have roadmaps - all in the same place. What I particularly like about chisel is you can view customer feedback data in the same tool as your product management. You dont have to shuffle between different apps to check various data points.

  ### 42. Simple and slick UI and consistently updating

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2023

**What do you like best about Chisel?**

When we started using Chisel we were able to build it up without reaching the assistance team. This is to say that the UI is intutive and easy to use. Creating and editing epics in roadmaps is simpler. We also like the hierarchical system which benefits us greatly. Most impprtantly Chisel is pretty straightforward to use, and has just the right tools needed for product management, especially for a junior PM, who may find complicated tools to be overwhelming.

**What do you dislike about Chisel?**

We would like Chisel to add some more features specific to our use case.

**What problems is Chisel solving and how is that benefiting you?**

Most of our data and planning was in spreadsheets, when we switched to Chisel the time saving element boosted our teams productivity. We are primarily restricted to using the roadmapping tools in Chisel, and that has benefitted us greatly.

  ### 43. "Incredible Idea Box" for gathering ideas

**Rating:** 4.5/5.0 stars

**Reviewed by:** Raghav M. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 22, 2023

**What do you like best about Chisel?**

Chisel allowed us to efficiently incorporate customer ideas without the need for feature requests.

**What do you dislike about Chisel?**

There is nothing we dislike about Chisel, and the support team has always been available to address any issues.

**What problems is Chisel solving and how is that benefiting you?**

Thanks to Chisel, we can now confidently present our accurate roadmaps in a professional manner, complete with detailed information on each team's activities and the direction of the product. This has not only saved us valuable time, but has also significantly boosted our productivity.

  ### 44. Awesome Product Management tool with AI-Powered Efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2023

**What do you like best about Chisel?**

As a product manager, I have struggled to manage customer feedback effectively, align my team, and create roadmaps that drive success. However, my product management process has been completely transformed since discovering Chisel. Chisel is an AI-powered platform that combines customer feedback, roadmaps, and team alignment into one seamless experience.

**What do you dislike about Chisel?**

There are zero downsides, and we love the value we get in Chisel.

**What problems is Chisel solving and how is that benefiting you?**

One of the standout features of Chisel is its ability to analyze and categorize customer feedback. With just a few clicks, I can quickly identify common themes and prioritize the most impactful feedback. This has allowed me to make data-driven decisions and address customer needs more efficiently.

  ### 45. Customer Portals is an amazing tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Somya J. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 03, 2023

**What do you like best about Chisel?**

I love the Idea Box as well as the Feedback portal, especially the private customer portals that will ensure we will be able to allow only select few to view and discuss the ideas our customers write in to us.

**What do you dislike about Chisel?**

I would like to see some more customization in the Private Feedback portals.

**What problems is Chisel solving and how is that benefiting you?**

We are trying to get more visibility from our customers on their feedback.

  ### 46. Our product management process has been completely transformed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2023

**What do you like best about Chisel?**

Chisel's roadmap feature has been a game-changer for me. I can now create and share roadmaps with my team in minutes, ensuring everyone is aligned and working towards the same goals. The ability to visualize the product roadmap has dramatically improved communication and collaboration within my team.

**What do you dislike about Chisel?**

No downsides for now. We are eagerly waiting for new AI features.

**What problems is Chisel solving and how is that benefiting you?**

Chisel is an AI-powered, unified PM platform that combines customer feedback, roadmaps, and team alignment into one seamless experience. When I started using Chisel, I was impressed by its intuitive interface and powerful features.

  ### 47. Fantastic solution to connect all the dots and turn product ideas into revenue

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about Chisel?**

Chisel helped us turn our black hole of feature ideas into a structured product development process in no time. Their ability to adapt to our needs and customer support have been second to none. We feel that Chisel is more than a vendor - they are a partner.

**What do you dislike about Chisel?**

We’ve been very happy with Chisel so far, and there isn’t much we dislike. We hope they continue to be a partner to IntelAgree for the foreseeable future.

**What problems is Chisel solving and how is that benefiting you?**

Chisel has enabled IntelAgree to centralize its ideation process, and create a comprehensive roadmap by bringing together data from Zendesk, Salesforce and Azure DevOps. Chisel’s integrations mean IntelAgree can connect specific ideas to potential revenue growth and maximize customer satisfaction.

  ### 48. Brilliant PM tool and high ROI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about Chisel?**

Chisel is a unified PM platform that aims to streamline processes and gives us high ROI.

**What do you dislike about Chisel?**

Excited to get more features and integrations.

**What problems is Chisel solving and how is that benefiting you?**

Chisel is a unified PM platform that aims to streamline processes and gives us high ROI.

  ### 49. Best Team Alignment Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2023

**What do you like best about Chisel?**

Team Alignment Tool helps everyone to give the review and voice their opinion.

**What do you dislike about Chisel?**

More integrations are needed for better feature delivery.

**What problems is Chisel solving and how is that benefiting you?**

Team Alignment Tool helps everyone to give the review and voice their opinion

  ### 50. Amazing Ideabox Feature

**Rating:** 5.0/5.0 stars

**Reviewed by:** Akshat Y. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 07, 2023

**What do you like best about Chisel?**

A fantastic tool to reduce time in building a roadmap and idea management.

**What do you dislike about Chisel?**

Nothing so far. I like this tool very much.

**What problems is Chisel solving and how is that benefiting you?**

Idea management and Roadmaps


## Chisel Discussions
  - [What is Chisel used for?](https://www.g2.com/discussions/what-is-chisel-used-for) - 1 comment

- [View Chisel pricing details and edition comparison](https://www.g2.com/products/chisel-labs-chisel/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+20%3A23%3A12+-0500&secure%5Bsession_id%5D=acae86e6-f954-4496-a58a-a1f384bfe5f7&secure%5Btoken%5D=87f070b29283423236fe21e8efae7dd2584fb0e9f212a06657d7a1c998048863&format=llm_user)

## Chisel Features
**Analytics**
- Analytics

**Management**
- Team Collaboration
- Access Control
- Data Security

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness

**Communication**
- Community Forum
- Customer Ideation

**Execution**
- Team Collaboration
- Project Management
- Task Management

**Functionality**
- Sentiment Analysis
- Tagging
- Note Taking
- Integrations

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action

**Planning**
- Work Capacity
- Task Ranking
- Kanban Board
- Custom Workflows
- Release Forecasting

**Roadmapping**
- Roadmaps
- Timelines

**System Management**
- Security
- System Monitoring

**Workflow Management**
- Time Tracking
- Progress Monitoring

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