Introducing G2.ai, the future of software buying.Try now
Leaptree Optimize
Sponsored
Leaptree Optimize
Visit Website
Product Avatar Image
Chisel

By Chisel Labs

4.7 out of 5 stars

How would you rate your experience with Chisel?

Leaptree Optimize
Sponsored
Leaptree Optimize
Visit Website

Chisel Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the integrated AI features of Chisel, significantly enhancing productivity and simplifying workflows. (14 mentions)
Users appreciate the ease of use of Chisel, making product management enjoyable and efficient from the start. (13 mentions)
Users love the clean and intuitive UI of Chisel, which enhances their productivity and makes management enjoyable. (10 mentions)
Users appreciate the adaptable roadmaps and prioritization features of Chisel, enabling timely and effective product delivery. (8 mentions)
Users find Chisel to be intuitive and enjoyable, making product management tasks easier and more efficient. (7 mentions)
Users value Chisel's user-friendly roadmap feature, which simplifies prioritization and enhances collaboration with teams and stakeholders. (6 mentions)
Users find Chisel's feedback management efficient, streamlining input from various sources and aligning team priorities seamlessly. (2 mentions)
Users notice the missing features in Chisel, including advanced reporting and improved search functionality, hindering their experience. (9 mentions)
Users struggle with a high learning curve and insufficient documentation, making it hard to navigate Chisel effectively. (5 mentions)
Users find the lack of detailed documentation challenging, making it harder to utilize all features effectively. (4 mentions)
Users find the limited features of Chisel, such as lack of mobile support and poor search functionality, frustrating. (4 mentions)
Users experience slow loading times in Chisel, often delaying their ability to access and use the platform efficiently. (4 mentions)
Users often face slow performance with Chisel, experiencing delays in loading and feature switching. (4 mentions)
Users find the limited customization options frustrating, wishing for more flexibility to tailor the tool to their needs. (3 mentions)
Users find integration issues problematic, with several requests for improved functionalities and additional capabilities. (2 mentions)
Users express concerns over performance issues, particularly with limited customization and complex search query capabilities. (2 mentions)

Top Pros or Advantages of Chisel

1. Features
Users appreciate the integrated AI features of Chisel, significantly enhancing productivity and simplifying workflows.
See 14 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Slow and Buggy"

What do you like about Chisel?

the concept of its features looks good, but the execution is often lacking. Visual road mapping is difficult to use and prone to glitches.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Made the workflow smooth with Chisel AI tools"

What do you like about Chisel?

We love the integrated AI approach Chisel has taken. It has reduced many of our discrepancies and saved our time without having to rely on any externa

2. Ease of Use
Users appreciate the ease of use of Chisel, making product management enjoyable and efficient from the start.
See 13 mentions

See Related User Reviews

AY

Akshat Y.

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional tool for Customization"

What do you like about Chisel?

Within days of signing up, we were assigned a team member to take us through the workspace. Once we got used to the system, the usage became simpler.

AK

Anton K.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful Collaboration Features"

What do you like about Chisel?

I like how intuitive and easy it is to create and update roadmaps in Chisel. The prioritization framework is also a standout, it's flexible and helps

3. User Interface
Users love the clean and intuitive UI of Chisel, which enhances their productivity and makes management enjoyable.
See 10 mentions

See Related User Reviews

HN

Henry N.

Mid-Market (51-1000 emp.)

4.5/5

"Productivity Boosted"

What do you like about Chisel?

Chisel is clean, intutive and makes product management a lot more enjoyable

NJ

Nick J.

Small-Business (50 or fewer emp.)

4.5/5

"Phenomenal tool for PM"

What do you like about Chisel?

Chisel has many features which are can boost productivity of product teams It is also packed with simple to use and easy to understand Ui

4. Feature Development
Users appreciate the adaptable roadmaps and prioritization features of Chisel, enabling timely and effective product delivery.
See 8 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

0.5/5

"Underwhelming"

What do you like about Chisel?

Discovered the platform via LinkedIn but it turned out to be not so great, the only good thing about the platform is that it has a good number of feat

DR

Donald R.

Mid-Market (51-1000 emp.)

4.5/5

"Boosting Efficiency with Chsiel Labs"

What do you like about Chisel?

Chisel Labs allows us to create adaptable roadmaps with prioritization features, ensuring that we deliver the right product at the right time.

5. Intuitive
Users find Chisel to be intuitive and enjoyable, making product management tasks easier and more efficient.
See 7 mentions

See Related User Reviews

AY

Akshat Y.

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional tool for Customization"

What do you like about Chisel?

Within days of signing up, we were assigned a team member to take us through the workspace. Once we got used to the system, the usage became simpler.

AK

Anton K.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful Collaboration Features"

What do you like about Chisel?

I like how intuitive and easy it is to create and update roadmaps in Chisel. The prioritization framework is also a standout, it's flexible and helps

6. Planning
Users value Chisel's user-friendly roadmap feature, which simplifies prioritization and enhances collaboration with teams and stakeholders.
See 6 mentions

See Related User Reviews

AW

Asher W.

Small-Business (50 or fewer emp.)

5.0/5

"Customer Feedback section is powerful"

What do you like about Chisel?

Chisel is incredibly user-friendly. Even if you're not tech-savvy, you'll be able to get up and running quickly. Also, the roadmap feature is fantasti

EW

Erine W.

Enterprise (> 1000 emp.)

4.5/5

"Experience is great so far"

What do you like about Chisel?

What I like most about Chisel Labs is the Dependency Tracking feature. It allows us to visualize task dependencies and manage complex workflows more e

7. Feedback Management
Users find Chisel's feedback management efficient, streamlining input from various sources and aligning team priorities seamlessly.
See 2 mentions

See Related User Reviews

AY

Akshat Y.

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional tool for Customization"

What do you like about Chisel?

Within days of signing up, we were assigned a team member to take us through the workspace. Once we got used to the system, the usage became simpler.

JP

Jimmy P.

Small-Business (50 or fewer emp.)

5.0/5

"Productivity Genius"

What do you like about Chisel?

It absolute power house, it has everything you need from customers feedback to planning the features and finally releasing the features according to c

Top Cons or Disadvantages of Chisel

1. Missing Features
Users notice the missing features in Chisel, including advanced reporting and improved search functionality, hindering their experience.
See 9 mentions

See Related User Reviews

GR

Gabe R.

Mid-Market (51-1000 emp.)

4.5/5

"The Ultimate Tool for Team Collaboration"

What do you dislike about Chisel?

The search functionality in Chisel Labs could use improvement. Finding specific documents or conversations often takes longer than expected and can be

DC

Daryl C.

Mid-Market (51-1000 emp.)

4.5/5

"Maximizing Productivity with Chisel Labs"

What do you dislike about Chisel?

The lack of advanced reporting features can be limiting.

2. Learning Curve
Users struggle with a high learning curve and insufficient documentation, making it hard to navigate Chisel effectively.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

0.5/5

"Underwhelming"

What do you dislike about Chisel?

Performance is a serious issue, the workspace doesn't load for a good number of seconds, the UI is okay and the learning curve seems very high to unde

ME

Mason E.

Mid-Market (51-1000 emp.)

4.5/5

"Highly Responsive"

What do you dislike about Chisel?

One aspect I find challenging is the lack of detailed documentation for some features. When encountering issues or trying to learn new functionalities

3. Learning Difficulty
Users find the lack of detailed documentation challenging, making it harder to utilize all features effectively.
See 4 mentions

See Related User Reviews

ME

Mason E.

Mid-Market (51-1000 emp.)

4.5/5

"Highly Responsive"

What do you dislike about Chisel?

One aspect I find challenging is the lack of detailed documentation for some features. When encountering issues or trying to learn new functionalities

AW

Amber W.

Small-Business (50 or fewer emp.)

4.5/5

"A Wonderful Experience"

What do you dislike about Chisel?

Chisel Labs sometimes lacks detailed documentation and support resources for advanced features. This can make it challenging to fully utilize all the

4. Limited Features
Users find the limited features of Chisel, such as lack of mobile support and poor search functionality, frustrating.
See 4 mentions

See Related User Reviews

GR

Gabe R.

Mid-Market (51-1000 emp.)

4.5/5

"The Ultimate Tool for Team Collaboration"

What do you dislike about Chisel?

The search functionality in Chisel Labs could use improvement. Finding specific documents or conversations often takes longer than expected and can be

DC

Daryl C.

Mid-Market (51-1000 emp.)

4.5/5

"Maximizing Productivity with Chisel Labs"

What do you dislike about Chisel?

The lack of advanced reporting features can be limiting.

5. Slow Loading
Users experience slow loading times in Chisel, often delaying their ability to access and use the platform efficiently.
See 4 mentions

See Related User Reviews

RL

Rajat L.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined Product Management System"

What do you dislike about Chisel?

With ample features available, I'd love to pull the tickets and other data easily in my workspace. I spent much of the time waiting.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Made the workflow smooth with Chisel AI tools"

What do you dislike about Chisel?

We can benefit from getting more profound insights into the tickets, which would help us better understand our customers. We also observed a slight sl

6. Slow Performance
Users often face slow performance with Chisel, experiencing delays in loading and feature switching.
See 4 mentions

See Related User Reviews

RL

Rajat L.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined Product Management System"

What do you dislike about Chisel?

With ample features available, I'd love to pull the tickets and other data easily in my workspace. I spent much of the time waiting.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Made the workflow smooth with Chisel AI tools"

What do you dislike about Chisel?

We can benefit from getting more profound insights into the tickets, which would help us better understand our customers. We also observed a slight sl

7. Limited Customization
Users find the limited customization options frustrating, wishing for more flexibility to tailor the tool to their needs.
See 3 mentions

See Related User Reviews

HN

Henry N.

Mid-Market (51-1000 emp.)

4.5/5

"Productivity Boosted"

What do you dislike about Chisel?

I would love to see flexibility in customizing the interface and reports to match my team's specific workflow

HA

Henry A.

Mid-Market (51-1000 emp.)

4.5/5

"The Missing Piece for Our Product Team"

What do you dislike about Chisel?

The customization options for the roadmap and feedback portal could be more robust.

8. Integration Issues
Users find integration issues problematic, with several requests for improved functionalities and additional capabilities.
See 2 mentions

See Related User Reviews

CO

Carlos O.

Small-Business (50 or fewer emp.)

4.5/5

"Very efficient tool"

What do you dislike about Chisel?

Not any major problems, only wished if there was mixable integration available

CG

Carolyn G.

Mid-Market (51-1000 emp.)

4.5/5

"Product pocess has become easier"

What do you dislike about Chisel?

All things are great but also needs more integrations

9. Performance Issues
Users express concerns over performance issues, particularly with limited customization and complex search query capabilities.
See 2 mentions

See Related User Reviews

RL

Rajat L.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined Product Management System"

What do you dislike about Chisel?

With ample features available, I'd love to pull the tickets and other data easily in my workspace. I spent much of the time waiting.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

0.5/5

"Underwhelming"

What do you dislike about Chisel?

Performance is a serious issue, the workspace doesn't load for a good number of seconds, the UI is okay and the learning curve seems very high to unde

Chisel Reviews (89)

Reviews

Chisel Reviews (89)

4.7
89 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
PS
Small-Business (50 or fewer emp.)
"Spot on insights and analytics!"
What do you like best about Chisel?

Chisel has helped me to do that by providing me with a wealth of data and insights. This data has helped me to understand my users, the market, and the competition. I am also a big fan of Chisel's AI-powered features. These features have helped me to identify trends and patterns that I would not have been able to see on my own. Overall, I am very impressed with Chisel and believe that it is a valuable tool for any organization. Review collected by and hosted on G2.com.

What do you dislike about Chisel?

Chisel's current reporting capabilities leave me wanting more. While basic data visualization is available, it lacks the depth and insights I need to make informed decisions. Enhanced reporting with advanced analytics, including user activity, feature usage, and overall product performance, would be invaluable for data-driven decision-making and product optimization. Review collected by and hosted on G2.com.

JK
Mid-Market (51-1000 emp.)
"Customer at the Heart of Chisel"
What do you like best about Chisel?

I am always looking for ways to improve the efficiency and effectiveness of my team. Chisel has helped us to do that in several ways. First, it has made it easier for me to collect and prioritize customer feedback. Second, it has helped me to create actionable roadmaps that keep my team on track. Third, it has provided me with valuable insights that have helped me to make better decisions about my product. Overall, I am very impressed with Chisel and believe that it is a valuable tool for any product manager. Review collected by and hosted on G2.com.

What do you dislike about Chisel?

As a product manager juggling multiple projects and teams, navigating through Chisel's numerous workspaces can be a major pain point. The lack of a feature to "star" or prioritize commonly used workspaces forces me to waste valuable time searching for the one I need. Implementing this simple feature would significantly improve my efficiency and streamline my workflow. Review collected by and hosted on G2.com.

Manpreet K.
MK
Mid-Market (51-1000 emp.)
"Smoothest tool ever for all things Product"
What do you like best about Chisel?

1) Chisel provides outstanding client support. The in-app live chat has been a very useful feature for us, when we get stuck with handling a certain integration or feature. 2) Idea Box tool helps us track and manage ideas efficiently. 3)Filtering capability for features 4) Impressive feature collection Review collected by and hosted on G2.com.

What do you dislike about Chisel?

Wish to have more features such as in-app notifications for features, star mark the regularly used workspaces. Review collected by and hosted on G2.com.

CM
Lead Product Manager
Small-Business (50 or fewer emp.)
"Feedback from users have become easier"
What do you like best about Chisel?

It provides a variety of tools for product strategy, roadmap creation, feature management, ideation, and release planning. Review collected by and hosted on G2.com.

What do you dislike about Chisel?

Although product functionality is great but sometimes, ihave observed some performance issues within the platform Review collected by and hosted on G2.com.

PK
Mid-Market (51-1000 emp.)
"Go to tool for all Product Managers"
What do you like best about Chisel?

Chisel labs eliminate information silos. It's fantastic for consolidating user feedback, feature requests, and roadmaps into one central location. This makes cross-functional collaboration between product, design, and engineering a breeze. Review collected by and hosted on G2.com.

What do you dislike about Chisel?

For particular workflows, some customization limitations exist. More flexibility in board layouts and data visualization would be ideal for our complex product roadmap. Review collected by and hosted on G2.com.

EW
Small-Business (50 or fewer emp.)
"No more roadmapping problems"
What do you like best about Chisel?

We were facing issues with how to prioritize features in our backlog, with the help of a chisel we were able to prioritize the features that resonate with our entire product roadmap Review collected by and hosted on G2.com.

What do you dislike about Chisel?

The interface looks dated in a few places and might be inconsistent on various screens Review collected by and hosted on G2.com.

NK
Jr. Product Manager
Small-Business (50 or fewer emp.)
"Customer Feedback Module is right on point"
What do you like best about Chisel?

Chisel is a great tool for managing products, it is very comprehensive when it comes to covering all aspects of product management Review collected by and hosted on G2.com.

What do you dislike about Chisel?

It would be great if they can provide more integration options Review collected by and hosted on G2.com.

CG
Product owner
Mid-Market (51-1000 emp.)
"Product pocess has become easier"
What do you like best about Chisel?

It covers almost all things about product management, you can do almost anything when it comes to product, no ther software is required Review collected by and hosted on G2.com.

What do you dislike about Chisel?

All things are great but also needs more integrations Review collected by and hosted on G2.com.

JM
Business Analyst
Small-Business (50 or fewer emp.)
"Chisel - Powerful & Simple"
What do you like best about Chisel?

Best part of chisel is simple Ui, clear navigation and butter smooth process built-in within the software Review collected by and hosted on G2.com.

What do you dislike about Chisel?

Complex search queries are not possible as of this moment, i hope they implement it soon Review collected by and hosted on G2.com.

RA
Product Manager
Small-Business (50 or fewer emp.)
"Customer Feedback portal is good"
What do you like best about Chisel?

it is an all-in-one product for product management, its features are great, and the UI is good Review collected by and hosted on G2.com.

What do you dislike about Chisel?

Its 2024, Dark mode is a must which Chisel seems to lack currently Review collected by and hosted on G2.com.

Product Avatar Image
Chisel
View Alternatives