# Best Survey Software

## How Many Survey Software Products Does G2 Track?

**Total Products under this Category:** 559

### Category Stats (Aug 2026)

- **Average Rating:** 4.41/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Sphinx Declic (+2.35%) - Among all products in this category, Sphinx Declic recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Survey Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 154,500+ Authentic Reviews
- 559+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Survey Software
 ![G2 Grid® for Survey Software plotting products by satisfaction and market presence](https://www.g2.com/categories/survey/grids.png?focus%5B%5D=1434&focus%5B%5D=541&focus%5B%5D=23672&focus%5B%5D=8809&focus%5B%5D=89299&focus%5B%5D=13751&focus%5B%5D=663&focus%5B%5D=15217)

Highlighted products: Google Workspace, SurveyMonkey, Jotform, Zoho Survey, Microsoft Forms, Typeform, Microsoft 365, and QuestionPro.

Underlying data: [Grid® JSON](https://www.g2.com/categories/survey/grids.json?focus%5B%5D=google-workspace&focus%5B%5D=surveymonkey&focus%5B%5D=jotform&focus%5B%5D=zoho-survey&focus%5B%5D=microsoft-forms&focus%5B%5D=typeform&focus%5B%5D=microsoft365&focus%5B%5D=questionpro)

**Sponsored**

### Workvivo

Workvivo HQ gives Comms, HR, and IT teams an AI-powered employee experience no traditional intranet can match. With HQ Agent helping every employee find trusted answers and take action in seconds, and Seer turning employee feedback and sentiment into actionable intelligence, Workvivo is the missing link in your AI transformation strategy, driving adoption by making AI useful, accessible, and engaging for every employee. HQ Agent brings conversational and agentic AI into the daily flow of work. Employees can ask questions in natural language, receive concise answers grounded in trusted company sources, search across connected workplace content, and complete everyday tasks without navigating multiple systems. AI-powered summaries, enterprise search, federated knowledge, third-party data connections, and governance controls help organizations make workplace AI useful, secure, and accessible to every employee. AI is also embedded across internal communications and employee engagement. AI Compose helps teams create, personalize, translate, and optimize content, while Catch Me Up gives employees fast, relevant summaries of important updates. AI Podcasts and automated Employee Journeys help organizations deliver more engaging communications and guide employees through key moments such as onboarding, role changes, and promotions. Seer uses AI to transform employee listening into action. It brings together surveys, sentiment analysis, AI-powered comment analysis, engagement data, benchmarking, and workforce insights so leaders can understand what employees need, identify emerging issues, and respond faster. This connects employee voice directly to better communication, engagement, and business decisions. Built for frontline, hybrid, remote, and desk-based workforces, Workvivo acts as the AI-powered digital front door to work. Employees can access company news, conversations, recognition, documents, knowledge, workplace services, and essential tools through one intuitive experience across mobile, desktop, and digital signage—helping organizations drive AI adoption across the entire workforce, not just desk-based teams. Workvivo integrates with the technology organizations already use, including Microsoft 365, Google Workspace, Zoom, Workday, ServiceNow, Salesforce, SAP, Slack, Jira, Okta, and leading HRIS platforms. Trusted by global organizations including Amazon, Ryanair, Bupa, White Castle, and Motherson, Workvivo by Zoom is recognized by customers and industry analysts as a leader in employee engagement, intranet, and internal communications.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=28&secure%5Bchosen_at%5D=2026-08-06T22%3A37%3A57Z&secure%5Bdisplayable_resource_id%5D=28&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=28&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=116295&secure%5Bresource_id%5D=28&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsurvey%3Fopen_modal_url%3D%252Fproducts%252Fchirp-surveys%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fsurvey%2526source%253Dcategory&secure%5Btoken%5D=a358a20e6729b308396da6cede161afbe01ca7c598d11cf51f884e6b67437162&secure%5Burl%5D=https%3A%2F%2Fwww.workvivo.com%2Flp-hq-digital-workplace%2F%3Futm_source%3Dg2%26utm_medium%3Dpaid-social%26utm_campaign%3Dfy27_gl_paidsocial_g2_wv+hq_clicks_ppc_oisin&secure%5Burl_type%5D=custom_url)

### [Google Workspace](https://www.g2.com/products/google-workspace/reviews)

Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and video conferencing into a unified platform. This suite of applications is tailored for businesses, educational institutions, and individuals looking to enhance their communication and collaboration efforts, all while leveraging the power of Google’s artificial intelligence. Targeted at a diverse audience, Google Workspace caters to teams of all sizes, from small startups to large enterprises. It is particularly beneficial for remote teams and organizations that prioritize collaboration across different locations. The platform supports various use cases, including project management, team communication, document sharing, and virtual meetings, making it an ideal choice for professionals who need to work together efficiently, regardless of their physical location. One of the key features of Google Workspace is its seamless integration of applications such as Gmail, Google Meet, Google Drive, and Google Docs. This interconnectedness allows users to switch effortlessly between tasks, whether they are sending emails, participating in video calls, or collaborating on documents in real-time. The AI capabilities embedded within the platform enhance user experience by providing smart suggestions, automating repetitive tasks, and improving search functionalities, ultimately saving time and increasing productivity. Additionally, Google Workspace prioritizes security and data protection, offering robust features such as two-factor authentication, advanced phishing protection, and customizable access controls. These measures ensure that sensitive information remains secure while allowing teams to collaborate freely. The platform also supports third-party integrations, enabling users to connect their favorite applications and tools, further enhancing their workflow. In summary, Google Workspace stands out in the productivity software category by providing a holistic approach to collaboration. Its user-friendly interface, combined with powerful AI-driven features and strong security protocols, makes it a valuable tool for anyone looking to improve their work processes and foster effective teamwork. Whether for managing projects, communicating with colleagues, or sharing files, Google Workspace is designed to meet the diverse needs of its users, making it an essential resource in today’s digital workplace.

**Average Rating:** 4.6/5.0

**Total Reviews:** 45,651

#### How Do G2 Users Rate Google Workspace?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Permissions:** 9.0/10 (Category avg: 8.6/10)
- **Question Types:** 9.0/10 (Category avg: 8.9/10)
- **Data Exporting:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Google Workspace?

- **Seller:** [Google](https://www.g2.com/sellers/google)
- **Year Founded:** 1998
- **HQ Location:** Mountain View, CA
- **Twitter:** @google  
31,899,995 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe4a5936665c9702418dd53c477fef5a7baea08078bb117ed67e966fc581b9ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1441%2F&secure%5Burl_type%5D=linkedin_company_website)  
341,888 employees on LinkedIn®
- **Ownership:** NASDAQ:GOOG

#### Who Uses This Product?

- **Who Uses This:** Student, Teacher
- **Top Industries:** Information Technology and Services, Education Management
- **Company Size:** 46% Small, 35% Medium

#### What Do G2 Reviewers Say About Google Workspace?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Google Workspace, which enhances productivity with its integrated tools and smooth interface.
- Users enjoy the **seamless team collaboration** in Google Workspace, enhancing productivity and communication across remote teams.
- Users value the **seamless integration** of Google Workspace tools, enhancing efficiency and ease of access.
- Users love the **ease of use and integrations** in Google Workspace, enhancing productivity and collaboration for remote teams.
- Users love the **intuitive design** of Google Workspace, enhancing productivity and simplifying workflow management seamlessly.

##### Cons

- Users are frustrated by **missing features** , such as limited offline access and restrictions on AI tools and recording.
- Users find the **limited features** of Google Workspace unsuitable for small teams, lacking essential tools for their needs.
- Users find Google Workspace **lacking features** compared to other platforms, particularly in CRM and advanced spreadsheet capabilities.
- Users find a **lack of features** in Google Workspace, noting limitations in customization and advanced meeting options.
- Users find the **limited customization** options in Google Workspace unsatisfactory compared to other tools, affecting usability.

#### What Are Recent G2 Reviews of Google Workspace?

**["Google Workspace Provides Seamless Collaboration Across Email, Drive, and Meetings."](https://www.g2.com/survey_responses/google-workspace-review-13193741)**

**Rating:** 5.0/5.0 stars

_— Saurav Kumar J._

[Read full review](https://www.g2.com/survey_responses/google-workspace-review-13193741)

**[""Google Workspace Keeps Everything Connected in One Place""](https://www.g2.com/survey_responses/google-workspace-review-13037824)**

**Rating:** 4.0/5.0 stars

_— Sameer R._

[Read full review](https://www.g2.com/survey_responses/google-workspace-review-13037824)

#### What Are G2 Users Discussing About Google Workspace?

- [What tips do you have for effectively using Google Meet’s advanced features for large virtual meetings?](https://www.g2.com/discussions/what-tips-do-you-have-for-effectively-using-google-meet-s-advanced-features-for-large-virtual-meetings) - 16 comments, 12 upvotes
- [What is Google Surveys used for?](https://www.g2.com/discussions/what-is-google-surveys-used-for) - 9 comments, 3 upvotes
- [What does G Suite do?](https://www.g2.com/discussions/what-does-g-suite-do) - 8 comments, 5 upvotes
- [What companies use G suite?](https://www.g2.com/discussions/what-companies-use-g-suite) - 5 comments, 3 upvotes
- [Does G suite include Google classroom?](https://www.g2.com/discussions/does-g-suite-include-google-classroom) - 9 comments, 5 upvotes

### [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews)

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at http://surveymonkey.com.

**Average Rating:** 4.4/5.0

**Total Reviews:** 23,543

#### How Do G2 Users Rate SurveyMonkey?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Permissions:** 8.4/10 (Category avg: 8.6/10)
- **Question Types:** 8.9/10 (Category avg: 8.9/10)
- **Data Exporting:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind SurveyMonkey?

- **Seller:** [SurveyMonkey](https://www.g2.com/sellers/surveymonkey)
- **Company Website:** www.surveymonkey.com
- **Year Founded:** 1999
- **HQ Location:** San Mateo, CA
- **Twitter:** @SurveyMonkey  
42,887 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fd9247267ccd55807789afa880d51b75396e2443309c1a39fb63e518100c6ba1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsurveymonkey%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,390 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Teacher, Owner
- **Top Industries:** Education Management, Hospital & Health Care
- **Company Size:** 37% Small, 34% Medium

#### What Do G2 Reviewers Say About SurveyMonkey?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of SurveyMonkey, finding it simple and quick to create surveys effortlessly.
- Users love the **ease of creation** with SurveyMonkey, allowing quick and intuitive survey building without technical skills.
- Users find SurveyMonkey's **intuitive design** makes creating surveys straightforward and user-friendly, enhancing their experience.
- Users value the **simplicity of SurveyMonkey** , appreciating its ease of creating and analyzing surveys without technical skills.
- Users find SurveyMonkey **easy to use** , appreciating its free basic features and effective feedback collection.

##### Cons

- Users find **SurveyMonkey to be expensive** , especially when seeking customization and more robust features beyond the basics.
- Users find the **limitations in the free plan** restrictive, hindering value and necessitating an upgrade for advanced features.
- Users find **survey issues** with outdated workflows and limited customization options that hinder the overall experience.
- Users find the **limited features** in SurveyMonkey's free and lower-tier plans restrict their ability to gain insights.
- Users feel the **limited customization options** in SurveyMonkey restrict their ability to create effective surveys.

#### What Are Recent G2 Reviews of SurveyMonkey?

**["Simple, User-Friendly Surveys with Clear Results"](https://www.g2.com/survey_responses/surveymonkey-review-13173431)**

**Rating:** 4.5/5.0 stars

_— DEEPAK M._

[Read full review](https://www.g2.com/survey_responses/surveymonkey-review-13173431)

**["User-Friendly with Strong Analytics, Some Licensing Frustrations"](https://www.g2.com/survey_responses/surveymonkey-review-13144960)**

**Rating:** 4.5/5.0 stars

_— Ramin E._

[Read full review](https://www.g2.com/survey_responses/surveymonkey-review-13144960)

#### What Are G2 Users Discussing About SurveyMonkey?

- [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) - 6 comments
- [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) - 3 comments, 2 upvotes
- [What is SurveyMonkey?](https://www.g2.com/discussions/what-is-surveymonkey) - 3 comments, 1 upvote
- [Is SurveyMonkey safe to use?](https://www.g2.com/discussions/is-surveymonkey-safe-to-use) - 2 comments
- [How do you write a good market research survey?](https://www.g2.com/discussions/how-do-you-write-a-good-market-research-survey)

### [Jotform](https://www.g2.com/products/jotform/reviews)

Trusted by more than 35 million users worldwide, Jotform is an AI-powered online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes. Jotform offers one of the largest template libraries in the industry, featuring 10,000+ ready-made form templates tailored to every use case. Popular categories include payment forms, lead generation forms, event registration forms, application forms, surveys, order forms, onboarding forms, consent forms, and feedback forms. Each template is fully customizable, allowing users to adjust layouts, add conditional logic, collect e-signatures, upload files, apply branding, and incorporate advanced field types. This level of flexibility ensures every form is optimized for user experience and aligned with organizational goals. To streamline workflows, Jotform integrates seamlessly with over 200 popular third-party apps, including Google Sheets, Slack, Zoom, HubSpot, Salesforce, PayPal, Stripe, and numerous other business tools. These integrations automate data collection, payment processing, CRM updates, and team notifications. By connecting forms directly to the tools your team already uses, Jotform helps eliminate data silos and supports end-to-end process automation—all within a no-code environment. Security and compliance are at the core of Jotform’s platform. Features such as HIPAA compliance options, 256-bit SSL encryption, CAPTCHA, form access controls, and audit logs help organizations protect sensitive data and meet industry standards. Whether you're collecting healthcare information, financial data, or internal employee records, Jotform provides the reliability and safeguards needed to operate with confidence. With powerful features like automated emails, approval workflows, analytics dashboards, and embeddable widgets, Jotform delivers an all-in-one solution for organizations looking to simplify data collection and improve productivity. From small businesses to enterprises, educational institutions, healthcare providers, and nonprofits, millions of teams rely on Jotform to capture information efficiently and turn submissions into actionable results.

**Average Rating:** 4.7/5.0

**Total Reviews:** 5,119

#### How Do G2 Users Rate Jotform?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Permissions:** 8.5/10 (Category avg: 8.6/10)
- **Question Types:** 9.3/10 (Category avg: 8.9/10)
- **Data Exporting:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Jotform?

- **Seller:** [Jotform](https://www.g2.com/sellers/jotform)
- **Company Website:** www.jotform.com
- **Year Founded:** 2006
- **HQ Location:** San Francisco, California
- **Twitter:** @Jotform  
39,289 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8baa6a5c796d62ca5df3355392c638c519f99283c496ed24278490484f9fcca1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3541463%2F&secure%5Burl_type%5D=linkedin_company_website)  
901 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Non-Profit Organization Management, Education Management
- **Company Size:** 71% Small, 21% Medium

#### What Do G2 Reviewers Say About Jotform?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Jotform, highlighting its intuitive navigation and quick access to forms.
- Users appreciate the **ease of creating forms** with Jotform, enhancing event management and streamlining operations effortlessly.
- Users find Jotform's **ease of creation** remarkable, making setup and customization effortless for varied responses.
- Users highlight Jotform's **user-friendly design** , making it easy to navigate and manage forms efficiently.
- Users love the **easy-to-use interface** of Jotform, enabling efficient form creation without any coding skills.

##### Cons

- Users find Jotform's pricing to be **too expensive** , feeling misled by its initial free advertisement.
- Users find the **missing features** in Jotform frustrating, particularly with font colors and payment integration difficulties.
- Users struggle with **form issues** , finding navigation difficult and certain functionalities challenging to use effectively.
- Users find **limited customization options** in Jotform, struggling with graphic solutions and font color adjustments.
- Users find **form design navigation challenging** , leading to confusion and difficulties with customization options in Jotform.

#### What Are Recent G2 Reviews of Jotform?

**["Easy way to customize lead capture and increase your database"](https://www.g2.com/survey_responses/jotform-review-13187689)**

**Rating:** 5.0/5.0 stars

_— Brittany S._

[Read full review](https://www.g2.com/survey_responses/jotform-review-13187689)

**["The new AI App Builder extends Jotform beyond traditional forms"](https://www.g2.com/survey_responses/jotform-review-13142001)**

**Rating:** 5.0/5.0 stars

_— Phil J._

[Read full review](https://www.g2.com/survey_responses/jotform-review-13142001)

#### What Are G2 Users Discussing About Jotform?

- [What innovative uses of Jotform are seen in data collection and management across various sectors?](https://www.g2.com/discussions/what-innovative-uses-of-jotform-are-seen-in-data-collection-and-management-across-various-sectors) - 1 comment, 1 upvote
- [What is Jotform used for?](https://www.g2.com/discussions/jotform-what-is-jotform-used-for) - 4 comments, 2 upvotes
- [Who uses JotForm?](https://www.g2.com/discussions/who-uses-jotform)
- [Is JotForm safe?](https://www.g2.com/discussions/is-jotform-safe) - 7 comments, 1 upvote
- [Does JotForm cost money?](https://www.g2.com/discussions/does-jotform-cost-money) - 7 comments, 1 upvote

### [Microsoft Forms](https://www.g2.com/es/products/microsoft-forms/reviews)

Microsoft Forms es una aplicación basada en la nube que permite a los usuarios crear encuestas, cuestionarios, sondeos y formularios personalizados con facilidad. Integrada dentro del conjunto de Microsoft 365, permite una recopilación y análisis de datos sin problemas, convirtiéndola en una herramienta ideal para instituciones educativas, empresas y usuarios individuales. Con su interfaz fácil de usar, Microsoft Forms simplifica el proceso de recopilar opiniones, evaluar conocimientos y organizar eventos. Características y Funcionalidades Clave: - Creación de Encuestas y Cuestionarios: Diseña encuestas y cuestionarios atractivos con varios tipos de preguntas, incluyendo opción múltiple, texto, calificación y más. - Colaboración en Tiempo Real: Comparte formularios con otros para colaborar en la creación y edición de contenido en tiempo real. - Recopilación de Respuestas: Distribuye formularios por correo electrónico, un enlace directo o incrústalos en páginas web para recopilar respuestas de participantes en diferentes plataformas. - Análisis de Datos: Utiliza análisis integrados para evaluar respuestas, ver gráficos automáticos y exportar datos a Excel para un análisis más detallado. - Integración con Microsoft 365: Integra sin problemas con otras aplicaciones de Microsoft 365, mejorando la productividad y la gestión de datos. Valor Principal y Soluciones para el Usuario: Microsoft Forms aborda la necesidad de una recopilación y análisis de datos eficiente y sencilla. Al proporcionar una plataforma para crear y distribuir formularios rápidamente, permite a los usuarios obtener valiosos conocimientos, evaluar el rendimiento y tomar decisiones informadas. Su integración con Microsoft 365 asegura una experiencia cohesiva, permitiendo a los usuarios aprovechar herramientas y flujos de trabajo familiares. Ya sea para evaluaciones educativas, retroalimentación de clientes o planificación de eventos, Microsoft Forms agiliza el proceso, ahorrando tiempo y mejorando la productividad.

**Average Rating:** 4.4/5.0

**Total Reviews:** 463

#### How Do G2 Users Rate Microsoft Forms?

- **¿Ha sido the product un buen socio para hacer negocios?:** 8.9/10 (Category avg: 8.9/10)
- **Permisos:** 8.8/10 (Category avg: 8.6/10)
- **Tipos de preguntas:** 8.8/10 (Category avg: 8.9/10)
- **Exportación de datos:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Microsoft Forms?

- **Vendedor:** [Microsoft](https://www.g2.com/es/sellers/microsoft)
- **Año de fundación:** 1975
- **Ubicación de la sede:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 empleados en LinkedIn®
- **Propiedad:** MSFT

#### Who Uses This Product?

- **Who Uses This:** Ingeniero de software, Gerente de Proyecto
- **Top Industries:** Tecnología de la información y servicios, Gestión Educativa
- **Company Size:** 43% Medium, 38% Large

#### What Do G2 Reviewers Say About Microsoft Forms?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios aprecian la **interfaz intuitiva** de Microsoft Forms, que permite la creación de formularios de manera fácil y rápida sin necesidad de conocimientos técnicos.
- Los usuarios destacan la **facilidad de creación** con Microsoft Forms, haciendo que el diseño de encuestas sea accesible para todos.
- Los usuarios aprecian la **integración perfecta** de Microsoft Forms con Microsoft 365, mejorando la colaboración y el análisis de datos.
- Los usuarios encuentran Microsoft Forms **extremadamente intuitivo** , permitiendo la creación rápida de encuestas y cuestionarios sin habilidades técnicas.
- Los usuarios encuentran Microsoft Forms una **herramienta simple y efectiva** para encuestas, retroalimentación y sondeos internos, agilizando sus procesos.

##### Cons

- Los usuarios encuentran las **opciones de personalización limitadas** restrictivas, lo que resulta en formularios uniformes y básicos que carecen de singularidad.
- Los usuarios encuentran que las **características faltantes** en Microsoft Forms limitan la personalización, la lógica avanzada, las integraciones y las capacidades de manejo de datos.
- Los usuarios encuentran las **funciones limitadas** de Microsoft Forms restrictivas en comparación con otras herramientas de creación de formularios.
- Los usuarios critican el **mal diseño** en Microsoft Forms, buscando una mejor personalización y una interfaz más amigable.
- Los usuarios enfrentan **integraciones limitadas** con Microsoft Forms, particularmente con herramientas de Google y características avanzadas que mejoran la funcionalidad.

#### What Are Recent G2 Reviews of Microsoft Forms?

**["Constructor de formularios rápido e intuitivo que simplemente funciona en Microsoft 365"](https://www.g2.com/es/survey_responses/microsoft-forms-review-13194138)**

**Rating:** 4.5/5.0 stars

_— Sree K._

[Read full review](https://www.g2.com/es/survey_responses/microsoft-forms-review-13194138)

**["Microsoft Forms hace que la recopilación de datos en equipo sea rápida y fácil"](https://www.g2.com/es/survey_responses/microsoft-forms-review-13132210)**

**Rating:** 4.5/5.0 stars

_— Sameer R._

[Read full review](https://www.g2.com/es/survey_responses/microsoft-forms-review-13132210)

#### What Are G2 Users Discussing About Microsoft Forms?

- [¿Para qué se utiliza Microsoft Forms?](https://www.g2.com/es/discussions/what-is-microsoft-forms-used-for) - 2 comments
- [¿Es Microsoft Forms gratuito?](https://www.g2.com/es/discussions/is-microsoft-form-free) - 2 comments
- [¿Es bueno Microsoft Forms?](https://www.g2.com/es/discussions/is-microsoft-forms-good) - 2 comments
- [¿Qué puede hacer Microsoft Forms?](https://www.g2.com/es/discussions/what-can-microsoft-forms-do) - 1 comment

## FAQs About Survey Software

Generated using AI

Last updated: June 3, 2026

### Popular survey apps for market research

Based on G2 reviews, these products are often used for market research, customer feedback, and fast survey deployment.

- [SurveyMonkey](https://www.g2.com/products/surveymonkey) — market research with analytics and logic.
- [Jotform](https://www.g2.com/products/jotform) — surveys, registrations, and data collection.
- [Zoho Survey](https://www.g2.com/products/zoho-survey) — customer feedback and real-time reporting.
- [Typeform](https://www.g2.com/products/typeform) — engaging surveys for customer insights.

### Affordable survey platforms with the best features

Based on G2 reviews, buyers often shortlist these products for broad features, straightforward setup, and flexible survey creation.

- [SurveyMonkey](https://www.g2.com/products/surveymonkey) — templates, logic, and reporting tools.
- [Jotform](https://www.g2.com/products/jotform) — forms, approvals, and integrations.
- [Zoho Survey](https://www.g2.com/products/zoho-survey) — easy setup with analytics dashboards.
- [Tally](https://www.g2.com/products/tally-forms-tally) — simple forms with flexible logic.

### Best-rated survey software for customer satisfaction

Based on G2 reviews, these products are commonly used to capture customer satisfaction feedback and review responses clearly.

- [SurveyMonkey](https://www.g2.com/products/surveymonkey) — customer satisfaction and feedback analysis.
- [Jotform](https://www.g2.com/products/jotform) — customer surveys with response dashboards.
- [Zoho Survey](https://www.g2.com/products/zoho-survey) — satisfaction tracking with simple reports.
- [Typeform](https://www.g2.com/products/typeform) — engaging surveys for response quality.

### What should buyers look for in survey software

According to verified users, buyers often focus on ease of use, quick survey setup, response collection, and reporting that makes feedback easy to understand. Reviews frequently mention templates, drag-and-drop builders, conditional logic, and dashboards as the features that save the most time. Many users also value simple sharing options, the ability to reach respondents across email or links, and integrations that reduce manual work. Across recent feedback, buyers also pay attention to customization, analytics depth, and whether the tool fits straightforward feedback collection or more advanced research workflows. Those themes tend to shape shortlists more than broad claims alone.

### How do teams use survey software for customer feedback

According to verified users, teams use survey software to collect structured feedback after product use, service interactions, events, and internal milestones. Recent reviews often mention sending quick surveys through links or email, then reviewing results in dashboards to spot patterns, pain points, and satisfaction trends. Many teams rely on simple workflows that reduce manual follow-up and keep responses in one place for easier analysis. Users also describe using surveys to validate ideas, improve onboarding, understand customer expectations, and inform future decisions. For many organizations, the biggest value is turning scattered opinions into organized insights that are easier to act on quickly.

### [Zoho Survey](https://www.g2.com/es/products/zoho-survey/reviews)

Zoho Survey es un software de creación de encuestas y cuestionarios en línea. Te ofrecemos todos los elementos esenciales para crear encuestas, distribuirlas y analizar sus respuestas. ● Más de 200 plantillas expertamente elaboradas en una amplia gama de temas, ● Temas, totalmente personalizables para adaptarse a tu marca, ● Lógica de omisión, ● Recolección de respuestas desde casi todos los medios y tamaños de pantalla, incluso sin conexión, ● Paneles de encuestas, para cuando necesites respuestas de demografías específicas, ● Edición colaborativa y compartición de informes, ● Integración con Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp y Google Sheets, ● Certificación SSL, ● Constructor de encuestas en 7 idiomas, ● Protección con contraseña, multi-respuesta y contra spam. Las decisiones informadas están a la vuelta de la esquina. Aprende más en https://www.zoho.com/survey/.

**Average Rating:** 4.4/5.0

**Total Reviews:** 996

#### How Do G2 Users Rate Zoho Survey?

- **¿Ha sido the product un buen socio para hacer negocios?:** 8.7/10 (Category avg: 8.9/10)
- **Permisos:** 8.8/10 (Category avg: 8.6/10)
- **Tipos de preguntas:** 9.1/10 (Category avg: 8.9/10)
- **Exportación de datos:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Zoho Survey?

- **Vendedor:** [Zoho](https://www.g2.com/es/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Año de fundación:** 1996
- **Ubicación de la sede:** Austin, TX
- **Twitter:** @Zoho  
137,880 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 empleados en LinkedIn®
- **Teléfono:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Who Uses This:** Fundador, Ingeniero
- **Top Industries:** Tecnología de la información y servicios, Gestión Educativa
- **Company Size:** 50% Small, 33% Medium

#### What Do G2 Reviewers Say About Zoho Survey?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios favorecen la **facilidad de uso** de Zoho Survey, beneficiándose de su diseño intuitivo y plantillas personalizables.
- Los usuarios aprecian la **facilidad de creación** en Zoho Survey, encontrándolo intuitivo y sencillo para construir encuestas rápidamente.
- Los usuarios aprecian la **interfaz intuitiva** de Zoho Survey, considerándola fácil de usar y eficiente para la creación de encuestas.
- Los usuarios elogian la **facilidad de uso** en Zoho Survey, lo que permite una rápida creación de encuestas y una eficiente recopilación de comentarios.
- Los usuarios aprecian las **integraciones útiles y los informes claros** de Zoho Survey, mejorando significativamente su experiencia de encuesta.

##### Cons

- Los usuarios notan **opciones de personalización limitadas** para funciones avanzadas y plantillas, lo que afecta la flexibilidad de diseño y el control de la marca.
- Los usuarios notan **opciones de diseño limitadas** y retrasos ocasionales, lo que afecta la experiencia general de Zoho Survey.
- Los usuarios encuentran las **funciones limitadas** de Zoho Survey restrictivas, especialmente en el plan gratuito y las opciones avanzadas.
- Los usuarios encuentran **análisis de datos limitados** en Zoho Survey, sintiéndose restringidos por herramientas de informes básicas y muros de pago para funciones avanzadas.
- Los usuarios encuentran el **diseño anticuado** de Zoho Survey poco atractivo, careciendo de una estética moderna en comparación con los competidores.

#### What Are Recent G2 Reviews of Zoho Survey?

**["Encuestas confiables y ricas en funciones con plantillas, creación de formularios con IA e integración con Zoho."](https://www.g2.com/es/survey_responses/zoho-survey-review-12865329)**

**Rating:** 4.5/5.0 stars

_— Konjengbam M._

[Read full review](https://www.g2.com/es/survey_responses/zoho-survey-review-12865329)

**["Creación de encuestas sencilla con prácticas integraciones de Zoho"](https://www.g2.com/es/survey_responses/zoho-survey-review-12867660)**

**Rating:** 4.5/5.0 stars

_— Himanshu J._

[Read full review](https://www.g2.com/es/survey_responses/zoho-survey-review-12867660)

#### What Are G2 Users Discussing About Zoho Survey?

- [¿Para qué se utiliza Zoho Survey?](https://www.g2.com/es/discussions/what-is-zoho-survey-used-for) - 4 comments, 1 upvote
- [What are the features of survey?](https://www.g2.com/es/discussions/zoho-survey-what-are-the-features-of-survey)
- [¿Es legítima la encuesta de Zoho?](https://www.g2.com/es/discussions/is-zoho-survey-legit) - 2 comments, 1 upvote
- [¿Qué es Zoho Survey?](https://www.g2.com/es/discussions/what-is-zoho-survey) - 2 comments, 1 upvote

### [Typeform](https://www.g2.com/es/products/typeform/reviews)

Typeform es un creador de formularios refrescantemente diferente. Ayudamos a más de 150,000 empresas a recopilar los datos que necesitan con formularios, encuestas y cuestionarios que la gente disfruta. Diseñado para verse impresionante y sentirse fácil de completar, Typeform genera 500 millones de respuestas cada año e integra herramientas esenciales como Slack, Zapier y HubSpot.

**Average Rating:** 4.5/5.0

**Total Reviews:** 993

#### How Do G2 Users Rate Typeform?

- **¿Ha sido the product un buen socio para hacer negocios?:** 8.8/10 (Category avg: 8.9/10)
- **Permisos:** 8.7/10 (Category avg: 8.6/10)
- **Tipos de preguntas:** 9.2/10 (Category avg: 8.9/10)
- **Exportación de datos:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Typeform?

- **Vendedor:** [Typeform](https://www.g2.com/es/sellers/typeform)
- **Sitio web de la empresa:** www.typeform.com
- **Año de fundación:** 2012
- **Ubicación de la sede:** Barcelona
- **Twitter:** @typeform  
28,375 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e8f007e3f9551a72c97ed0c5a5009938f25bd6d1e6e1785ed983c9a7de1b7787&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3226972%2F&secure%5Burl_type%5D=linkedin_company_website)  
882 empleados en LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director Ejecutivo, Fundador
- **Top Industries:** Marketing y publicidad, Tecnología de la información y servicios
- **Company Size:** 65% Small, 28% Medium

#### What Do G2 Reviewers Say About Typeform?

_AI-generated summary from verified user reviews_

##### Pros

- A los usuarios les encanta la **facilidad de uso** de Typeform, lo que permite una creación de formularios sencilla mientras se involucra a los encuestados de manera efectiva.
- A los usuarios les encanta el **diseño intuitivo** de Typeform, creando una experiencia fluida que se siente conversacional y atractiva.
- Los usuarios aprecian el **diseño intuitivo y fácil de usar** de Typeform, haciendo la recopilación de datos fluida y eficiente.
- Los usuarios valoran las **integraciones fluidas** de Typeform con herramientas como Slack y Google Sheets, mejorando su flujo de trabajo.
- A los usuarios les encanta la **facilidad de creación** en Typeform, disfrutando de su diseño intuitivo y potentes características de IA para la creación de formularios.

##### Cons

- Los usuarios encuentran el **alto costo** de Typeform prohibitivo, especialmente al escalar para funciones avanzadas y conocimientos.
- Los usuarios sienten que la **personalización limitada** en Typeform restringe la flexibilidad y afecta la recopilación de datos y la participación de los usuarios.
- Los usuarios encuentran que las **características limitadas** en los planes restringen sus opciones y aumentan los costos a medida que escalan.
- Los usuarios encuentran frustrantes las **características faltantes** en Typeform, especialmente en lo que respecta a las opciones avanzadas de información y cumplimiento.
- Los usuarios enfrentan problemas de **integración significativos** con Typeform, particularmente con plataformas de CRM y analíticas, complicando su flujo de trabajo.

#### What Are Recent G2 Reviews of Typeform?

**["Construcción de encuestas rápida y fácil con integraciones robustas"](https://www.g2.com/es/survey_responses/typeform-review-13115907)**

**Rating:** 4.0/5.0 stars

_— Matt R._

[Read full review](https://www.g2.com/es/survey_responses/typeform-review-13115907)

**["Formularios profesionales y conversacionales que los clientes realmente completan"](https://www.g2.com/es/survey_responses/typeform-review-13119997)**

**Rating:** 5.0/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/es/survey_responses/typeform-review-13119997)

#### What Are G2 Users Discussing About Typeform?

- [¿Para qué se utiliza Typeform?](https://www.g2.com/es/discussions/typeform-what-is-typeform-used-for) - 2 comments
- [¿Es seguro Typeform?](https://www.g2.com/es/discussions/is-typeform-secure) - 1 comment
- [¿Qué incluye el plan gratuito de Typeform?](https://www.g2.com/es/discussions/what-is-included-in-typeform-free-plan) - 1 comment
- [¿Es Typeform gratuito?](https://www.g2.com/es/discussions/is-typeform-free) - 1 comment
- [¿Para qué se utiliza Typeform?](https://www.g2.com/es/discussions/what-is-typeform-used-for) - 2 comments

### [Microsoft 365](https://www.g2.com/es/products/microsoft365/reviews)

Lanza y haz crecer tu negocio con Microsoft 365. Haz más, más rápido, con herramientas inteligentes para crear, enviar, compartir y almacenar documentos profesionales y de marca con tus clientes y equipo, de manera segura en la nube. Microsoft 365 es un conjunto de herramientas de software basado en la nube diseñado para ayudarte a hacer más, con aplicaciones de comunicación, diseño y gestión de datos de primera clase, servicios en la nube inteligentes y seguridad avanzada. Accede a tus datos desde cualquier lugar, colabora con miembros del equipo en tiempo real, reúnete con personas virtualmente y utiliza miles de plantillas prediseñadas para comunicarte mejor con los clientes y gestionar tu negocio, todo con tecnología de seguridad integrada que protege tus datos y dispositivos desde cualquier lugar. Obtén las últimas aplicaciones de Office, como Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive y más.

**Average Rating:** 4.6/5.0

**Total Reviews:** 5,539

#### How Do G2 Users Rate Microsoft 365?

- **¿Ha sido the product un buen socio para hacer negocios?:** 8.8/10 (Category avg: 8.9/10)
- **Permisos:** 9.0/10 (Category avg: 8.6/10)
- **Tipos de preguntas:** 9.0/10 (Category avg: 8.9/10)
- **Exportación de datos:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Microsoft 365?

- **Vendedor:** [Microsoft](https://www.g2.com/es/sellers/microsoft)
- **Año de fundación:** 1975
- **Ubicación de la sede:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 empleados en LinkedIn®
- **Propiedad:** MSFT

#### Who Uses This Product?

- **Who Uses This:** Propietario, Ingeniero de software
- **Top Industries:** Tecnología de la información y servicios, Gestión Educativa
- **Company Size:** 37% Medium, 35% Small

#### What Do G2 Reviewers Say About Microsoft 365?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios aprecian la **facilidad de uso** en Microsoft 365, disfrutando de un acceso sin problemas a herramientas poderosas en cualquier dispositivo.
- Los usuarios aprecian la **colaboración fluida en equipo** en Microsoft 365, mejorando la productividad y la comunicación en todas las aplicaciones.
- Los usuarios aprecian la **integración perfecta con las aplicaciones de Microsoft** , mejorando la accesibilidad y la colaboración en sus proyectos.
- Los usuarios aprecian las **integraciones fluidas** de Microsoft 365, mejorando la colaboración y accesibilidad a través de las aplicaciones de Microsoft.
- Los usuarios aprecian la **integración perfecta** de Microsoft 365, mejorando la accesibilidad y la colaboración entre aplicaciones.

##### Cons

- Los usuarios sienten que el **costo de suscripción es caro** en comparación con las alternativas gratuitas, limitando la accesibilidad para algunos.
- Los usuarios a menudo enfrentan **características faltantes** y actualizaciones frustrantes en Microsoft 365 que interrumpen su flujo de trabajo y experiencia.
- Los usuarios encuentran **la curva de aprendizaje desafiante** , especialmente para las personas no técnicas que navegan por características y herramientas complejas.
- Los usuarios están frustrados por las **funciones limitadas** en Microsoft 365, a menudo requiriendo planes costosos para obtener la funcionalidad completa.
- Los usuarios sienten que Microsoft 365 **carece de funciones** para equipos más pequeños, ya que algunas herramientas esenciales solo están en planes de mayor precio.

#### What Are Recent G2 Reviews of Microsoft 365?

**["Microsoft 365: Un ecosistema de colaboración integral y seguro impulsado por Copilot"](https://www.g2.com/es/survey_responses/microsoft-365-review-13193350)**

**Rating:** 5.0/5.0 stars

_— Rene "Rocky" E._

[Read full review](https://www.g2.com/es/survey_responses/microsoft-365-review-13193350)

**["No puedo imaginar mi día de trabajo sin ello"](https://www.g2.com/es/survey_responses/microsoft-365-review-11355040)**

**Rating:** 4.0/5.0 stars

_— Chintan P._

[Read full review](https://www.g2.com/es/survey_responses/microsoft-365-review-11355040)

#### What Are G2 Users Discussing About Microsoft 365?

- [¿Cuáles son los usos del software de Microsoft?](https://www.g2.com/es/discussions/what-are-the-uses-of-microsoft-software) - 2 comments, 1 upvote
- [¿Qué tipo de software es Microsoft Office?](https://www.g2.com/es/discussions/what-kind-of-software-is-microsoft-office) - 1 comment, 1 upvote
- [¿Qué programas están en el paquete de Microsoft Office?](https://www.g2.com/es/discussions/what-programs-are-in-microsoft-office-suite) - 1 comment
- [¿Cuáles son las características de Microsoft Office?](https://www.g2.com/es/discussions/what-is-microsoft-office-features) - 2 comments

### [QuestionPro](https://www.g2.com/products/questionpro/reviews)

QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful and easy-to-use software provides an integrated suite of tools for creating, distributing, and analyzing online surveys, polls, tests, and quizzes to perform both quantitative and qualitative analysis. Leverage AI-powered tools like QxBot to build surveys conversationally or choose from over 50 advanced question types and 350+ survey templates. Our platform features robust point-and-click logic, including branching, piping, and randomization, to create sophisticated research flows. Reach respondents anywhere through multi-channel distribution via email, SMS, QR code, social media, and our offline mobile app. Analyze results in real-time dashboards and utilize a suite of analytical tools including crosstabs, AI-powered sentiment analysis, and TURF analysis. QuestionPro offers tailored solutions to fit every research need: Essentials: Perfect for students, individuals, and small teams, the Essentials account offers a powerful free-for-life platform for quick research projects and data collection. It's the most feature-rich free survey account in the industry. Advanced & Teams: Designed for SMBs, consultants, and professionals, the Advanced and Teams licenses unlock more powerful features, branding capabilities, and collaboration tools to transform raw data into the actionable insights that improve business outcomes. Research Suite: For enterprises and professional market researchers, the Research Suite is an industry-leading set of tools designed to solve the most complex research challenges. This suite includes specialized analytics like Conjoint and MaxDiff , an integrated global audience panel , an AI-powered insights repository , and the option to access end-to-end market research services from our expert team. Built for the enterprise, we ensure top-tier data security and privacy with compliance across global standards, including GDPR, ISO 27001:2022, HIPAA, CCPA, and SOC 2. Seamlessly integrate with key business systems like Salesforce, HubSpot, and Tableau, or connect to hundreds of apps via Zapier. With our 24/7 global customer support, you have a dedicated partner to ensure your projects succeed. Join millions of users and see why organizations like BMW, Fujitsu, and the American Cancer Society trust QuestionPro for their insights needs. Get started today with our Essentials account. It's free forever and no credit card is required.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,139

#### How Do G2 Users Rate QuestionPro?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Permissions:** 8.6/10 (Category avg: 8.6/10)
- **Question Types:** 9.1/10 (Category avg: 8.9/10)
- **Data Exporting:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind QuestionPro?

- **Seller:** [QuestionPro](https://www.g2.com/sellers/questionpro-e7e208d7-85c1-4b51-8202-7d5f10958265)
- **Year Founded:** 2005
- **HQ Location:** Austin , Texas
- **Twitter:** @questionpro  
13,094 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0dc91796af7eb938994d28b67b1dcbda5faebf83ab4934cae23515e11db3c577&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3035857%2F&secure%5Burl_type%5D=linkedin_company_website)  
533 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Executive Director, Student
- **Top Industries:** Non-Profit Organization Management, Higher Education
- **Company Size:** 60% Small, 23% Medium

#### What Do G2 Reviewers Say About QuestionPro?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of QuestionPro, appreciating its customizable templates and straightforward survey creation.
- Users value the **excellent customer service** of QuestionPro, making the platform user-friendly and supportive for all needs.
- Users commend the **intuitive interface** of QuestionPro, highlighting its ease of use and quick setup for questionnaires.
- Users highlight the **exceptional customer support** of QuestionPro, noting their responsiveness and helpfulness throughout the experience.
- Users appreciate the **ease of creation** in QuestionPro, finding it simple to design surveys quickly and efficiently.

##### Cons

- Users find **survey limitations and performance issues** in QuestionPro, impacting the effectiveness of their feedback collection.
- Users find the **learning curve steep** with QuestionPro, requiring extra time to navigate its extensive functionality.
- Users note that the **expensive pricing structure** of QuestionPro limits access to vital features and services.
- Users find the **limited customization** options frustrating, as they seek more flexibility in dashboards and exports.
- Users find QuestionPro **not intuitive** , causing frustration when searching for settings and customizing surveys effectively.

#### What Are Recent G2 Reviews of QuestionPro?

**["Powerful, Flexible Survey Platform for Patient-Centered Research"](https://www.g2.com/survey_responses/questionpro-review-13189843)**

**Rating:** 5.0/5.0 stars

_— info O._

[Read full review](https://www.g2.com/survey_responses/questionpro-review-13189843)

**["User-Friendly Surveys with AI Templates, Branching Logic, and Powerful Analytics"](https://www.g2.com/survey_responses/questionpro-review-12925750)**

**Rating:** 4.5/5.0 stars

_— Konjengbam M._

[Read full review](https://www.g2.com/survey_responses/questionpro-review-12925750)

#### What Are G2 Users Discussing About QuestionPro?

- [What is QuestionPro used for?](https://www.g2.com/discussions/what-is-questionpro-used-for) - 1 comment

### [Qualtrics Market Research](https://www.g2.com/es/products/qualtrics-market-research/reviews)

Información de calidad para decisiones a la velocidad de los negocios. La plataforma de investigación nativa de IA donde la investigación se convierte en el eje de cada decisión, no en lo que cada decisión espera. La mayoría de las organizaciones están tomando decisiones de alto riesgo — lanzamientos de productos, entrada al mercado, precios, campañas — sin la inteligencia de mercado que las respalde. No porque los equipos carezcan de experiencia, sino porque las herramientas y los plazos con los que trabajan fueron diseñados para una era más lenta, y las decisiones empresariales no pueden esperar. • Ocho a doce semanas desde la pregunta hasta la respuesta. • Cinco a siete proveedores desconectados por estudio. • Información que llega después de que la decisión ya se ha tomado. • Los equipos de negocios evitan la investigación — usando herramientas de IA genéricas no validadas. Qualtrics Market Research reemplaza esa infraestructura. Somos la única plataforma donde la experiencia en investigación, la metodología validada y la IA están integradas de manera nativa, no añadidas — construida sobre más de 20 años de experiencia en insights y entrenada en millones de respuestas de encuestas de investigación de mercado propietarias y únicas que las herramientas de IA genéricas no pueden replicar. Plataforma de investigación, paneles humanos y sintéticos, metodología avanzada y síntesis potenciada por IA — integrados de manera nativa, no ensamblados. Y de manera única: la investigación se encuentra en el mismo sistema que los datos de CX y EX, cerrando el ciclo entre el insight y los resultados empresariales medibles de una manera que ninguna agencia o solución puntual puede. El resultado: la investigación pasa de la escasez a la abundancia. • Información de calidad para decisiones en 24–48 horas en lugar de 6–8 semanas. • Costos de investigación reducidos en un 50–85%. • Los insights se convierten en conocimiento institucional en lugar de desaparecer en presentaciones. • La investigación se convierte en el eje de cada decisión empresarial. Los clientes ven la diferencia rápidamente. • Gabb redujo el tiempo para obtener insights de 7 días a 4 horas y realiza investigaciones a un costo 50% menor. • Navy Federal Credit Union entrega investigación estratégica en menos de 4 horas en lugar de 5 días. • Workday generó 1,700 ideas de mejora de productos en 3 meses. • Booking.com redujo los costos de campo en un 50% con paneles sintéticos. • Victoria's Secret realiza más del 200% de proyectos de investigación con el mismo equipo. • En todos los despliegues, Nucleus Research encuentra un ROI promedio del 100% con un retorno de inversión de 1.5 años. Qualtrics también es nombrado un Fuerte Desempeñador en The Forrester Wave™ para Plataformas de Investigación de Experiencia (https://www.qualtrics.com/ebooks-guides/experience-research-wave-report/). \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Por qué los equipos eligen Qualtrics Market Research 1) Plataforma de investigación + experiencia en investigación + IA de calidad para investigación — diseñada para trabajar juntas La mayoría de las plataformas te dan software de encuestas. Qualtrics te da un sistema de investigación. Más de 20 años de experiencia en investigación de mercado integrados en la plataforma misma. IA entrenada en datos reales de investigación de mercado, no en scraping de internet. Acceso a paneles, diseño de estudios, análisis avanzados y síntesis — integrados de manera nativa, no ensamblados a través de APIs. Y cuando necesitas conectarte a tus herramientas de BI (Tableau, Power BI, Looker) o traer paneles especializados, Qualtrics está diseñado para integrarse, no para reemplazar. Las agencias tienen la experiencia pero no la plataforma. Las herramientas DIY tienen la plataforma pero no la experiencia. La IA genérica se mueve rápido pero no tiene una base de investigación. Qualtrics es la única opción donde los tres existen de manera nativa — y se integra bien con el resto de tu stack. 2) El único ecosistema que conecta la investigación con datos de CX, EX y operativos La investigación se encuentra en el mismo sistema que los datos de experiencia que tu organización ya recopila — puntajes de satisfacción de CX, métricas de compromiso de EX, datos de rendimiento operativo. Las preguntas de investigación pueden ser activadas por lo que está sucediendo en tus programas. Los hallazgos pueden ser validados contra resultados empresariales reales. Puedes demostrar el ROI de la investigación conectando insights con resultados medibles. Ninguna agencia, ninguna plataforma MR especializada, y ninguna herramienta de IA ofrece esto de manera nativa — y no se puede replicar ensamblando herramientas. Esto cierra el ciclo entre el insight y el resultado de una manera que nadie más puede. 3) Gobernanza que escala la investigación sin diluirla El riesgo de la democratización de la investigación son conclusiones confiadas basadas en entradas defectuosas — más equipos realizando estudios, menos con la experiencia metodológica para realizarlos bien. Qualtrics es la única plataforma con salvaguardas integradas que evitan que se realicen estudios defectuosos, un marco de validación publicado para datos sintéticos que sobrevive al escrutinio de las partes interesadas, y visibilidad centralizada que permite a los líderes de investigación ver y gobernar todo lo que se ejecuta en la organización. Rápido y gobernado. Escalado y riguroso. Esa combinación no existe en ningún otro lugar. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Qué puedes hacer con Qualtrics Market Research Pasa de proyecto a plataforma. La investigación se convierte en una infraestructura siempre activa, no en una cola de solicitudes. Seguimiento continuo, hallazgos siempre disponibles, y IA que revela lo que los equipos ya saben antes de que pregunten. Cada estudio se compone en Research Hub — el décimo estudio sobre un tema hace que el primer estudio sea más valioso, no obsoleto. Research Agent permite a cualquier miembro del equipo obtener respuestas validadas sin un investigador capacitado en la sala — por lo que la investigación se escala más allá del equipo de investigación sin crear riesgos de gobernanza. Obtén insights de calidad para decisiones sin la espera de la agencia. Entrega insights en 24–48 horas en lugar de 6–8 semanas — para que los hallazgos lleguen antes de la decisión, no después. Los paneles sintéticos comprimen la investigación direccional de semanas a horas a un costo 50% menor. Aplica metodología avanzada (Conjoint con análisis HB, MaxDiff con TURF, Van Westendorp, Gabor-Granger) sin una agencia — integrado en la plataforma para que la economía de la investigación de alta calidad cambie permanentemente. La IA maneja la codificación de transcripciones, la detección de temas y la generación de resúmenes, para que los investigadores dediquen su tiempo a la interpretación, no a la mecánica. Gobierna la investigación a medida que escala. Las salvaguardas metodológicas integradas evitan que se realicen estudios defectuosos — Research Agent (acceso temprano) aplica las mejores prácticas en el punto de creación del estudio, no después de que los resultados regresen. Los permisos federados y las plantillas de marca permiten que cada equipo opere dentro de estándares de calidad compartidos. Las pistas de auditoría, la transparencia de la IA y un marco de validación sintética publicado (Generalización, Forma de Datos, Diversidad, Transferibilidad) proporcionan la procedencia que las partes interesadas empresariales preguntarán. SOC 2, GDPR, HITRUST, ISO 27001, y FedRAMP completan la postura de cumplimiento que los equipos de adquisiciones ya saben cómo aprobar. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Capacidades clave de Qualtrics Market Research • Centro de investigación — Búsqueda y síntesis potenciada por IA en cada estudio, incluidos documentos externos; la inteligencia entre estudios revela patrones automáticamente • Herramientas avanzadas de encuestas — Constructor de encuestas de arrastrar y soltar, lógica avanzada, gestión de cuotas, soporte para más de 100 tipos de preguntas y plantillas respaldadas por PhD • Agente de investigación (acceso temprano) — Alcance de estudio guiado por IA para Conjoint y MaxDiff, redacción de cuestionarios, preguntas y respuestas en lenguaje sencillo contra tu biblioteca de investigación acumulada • Paneles sintéticos — Lanza estudios instantáneamente para pre-probar diseños de encuestas, evaluar docenas de ideas, explorar nuevas poblaciones o extender hallazgos de primera ola con respuestas simuladas a nivel de fila de IA de calidad para investigación que replican patrones de audiencia del mundo real • Paneles humanos integrados — alcanza a más de 200 millones de encuestados verificados en más de 200 mercados globales a través de una red curada de más de 30 socios de panel, todos accesibles en la plataforma • Investigación UX - Pruebas de usuario moderadas y no moderadas, clasificación de tarjetas y pruebas de árbol en la misma plataforma que otras capacidades de investigación de mercado. • Metodología avanzada — Conjoint (CBC con análisis HB), MaxDiff con TURF, Van Westendorp PSM, Gabor-Granger, segmentación, seguimiento de marca, pruebas de concepto • Resumen de IA — codificación automática de transcripciones, detección de temas y generación de resúmenes para trabajo cualitativo • Análisis de video y audio — Analiza miles de respuestas de texto abierto y revela automáticamente temas clave, tendencias de sentimiento y citas representativas con IA. • Retroalimentación conversacional — Descubre capas de contexto valioso con preguntas de seguimiento inteligentes que se adaptan dinámicamente a la entrada del cliente • ExpertReview — Verificaciones de calidad de encuestas y metodología impulsadas por IA en el punto de diseño • Stats iQ + Text iQ — Análisis estadístico potenciado por IA y análisis de texto abierto Integración CX + EX + MR — la investigación se conecta de manera nativa a los programas de experiencia, la única plataforma que lo hace • Soluciones XM preconstruidas — encuesta en caja para seguimiento de marca, pruebas de concepto, pruebas de mensajes, A&U e investigación UX • Análisis avanzado — Tablas cruzadas y paneles de informes personalizables API REST, distribución multicanal incluyendo correo electrónico y SMS, cumplimiento con WCAG 2.0 • Gobernanza empresarial — permisos federados, plantillas de marca, pistas de auditoría, transparencia de IA, auditoría de sesgos • Integraciones de sistema — Salesforce, Snowflake, Tableau, Power BI • Cumplimiento — SOC 2, GDPR, HITRUST, ISO 27001, FedRAMP \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ - SOBRE QUALTRICS Qualtrics es la plataforma de experiencia e investigación potenciada por IA que las organizaciones utilizan para entender a los clientes, empleados y mercados — y actuar sobre lo que aprenden. A través de la experiencia del cliente, la experiencia del empleado y la investigación de mercado, la plataforma Qualtrics combina IA propietaria, metodología respaldada por PhD y la tecnología de retroalimentación más flexible del mundo para ayudar a los equipos a diseñar mejores productos, ofrecer mejores experiencias y tomar mejores decisiones, más rápido. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ - PRODUCTOS RELACIONADOS DE QUALTRICS Qualtrics Customer Experience Escucha la voz de cada cliente, arregla cada experiencia rota y aumenta la lealtad y el valor de por vida. Combina un motor de escucha potenciado por IA, inteligencia predictiva y capacidades de acción de ciclo cerrado para que los equipos puedan ir más allá de la medición para impulsar el cambio en todo el viaje del cliente. https://www.g2.com/products/qualtrics-customer-experience/reviews Qualtrics Employee Experience Recoge retroalimentación continua en cada momento importante del empleado y toma medidas para mejorar el compromiso, la planificación del talento, la productividad y la innovación. Combina análisis impulsados por IA y herramientas de decisión basadas en psicología IO con planificación de acciones guiadas para gerentes y flujos de trabajo automatizados en tiempo real. https://www.g2.com/products/qualtrics-employee-experience/reviews

**Average Rating:** 4.4/5.0

**Total Reviews:** 2,913

#### How Do G2 Users Rate Qualtrics Market Research?

- **¿Ha sido the product un buen socio para hacer negocios?:** 8.7/10 (Category avg: 8.9/10)
- **Permisos:** 8.5/10 (Category avg: 8.6/10)
- **Tipos de preguntas:** 9.1/10 (Category avg: 8.9/10)
- **Exportación de datos:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Qualtrics Market Research?

- **Vendedor:** [Qualtrics](https://www.g2.com/es/sellers/qualtrics)
- **Sitio web de la empresa:** www.qualtrics.com
- **Año de fundación:** 2002
- **Ubicación de la sede:** Provo, UT
- **Twitter:** @Qualtrics  
42,137 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d1ec005b3e09b6d51d9a439f06be24a872c533df3b3b8c47b5851a8358ecb22&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F314350%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,231 empleados en LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Estudiante, Asistente de Investigación
- **Top Industries:** Educación superior, Gestión Educativa
- **Company Size:** 45% Large, 34% Medium

#### What Do G2 Reviewers Say About Qualtrics Market Research?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios encuentran que Qualtrics Market Research es **extremadamente fácil de usar** , lo que permite una creación y gestión de encuestas rápida y eficiente.
- Los usuarios aprecian la **facilidad de creación de encuestas** en Qualtrics, disfrutando de sus opciones de flujo de trabajo y potentes características.
- Los usuarios valoran la **facilidad de crear encuestas sofisticadas** con Qualtrics, beneficiándose de sus características versátiles y opciones de automatización.
- Los usuarios encuentran que Qualtrics Market Research es **intuitivo y fácil de usar** , lo que permite una fácil creación de encuestas y análisis de datos.
- Los usuarios valoran la **facilidad de creación** en Qualtrics, lo que permite un desarrollo de encuestas rápido e intuitivo con diversas opciones.

##### Cons

- Los usuarios enfrentan **problemas de colaboración en encuestas** con Qualtrics, ya que el control total limita el compartir y complica los procesos de retroalimentación.
- Los usuarios encuentran **frustrantes las limitaciones de las encuestas** , citando problemas con la interactividad, la personalización y las características obsoletas que afectan el compromiso.
- Los usuarios encuentran una **curva de aprendizaje pronunciada** en Qualtrics Market Research, lo que hace que el diseño de encuestas y la resolución de problemas sean desafiantes.
- Los usuarios encuentran que la **personalización limitada** en Qualtrics CoreXM restringe su capacidad para adaptar las encuestas de manera efectiva.
- Los usuarios encuentran los **problemas de precios** de Qualtrics Market Research preocupantes, sintiendo que es demasiado caro en comparación con las alternativas.

#### What Are Recent G2 Reviews of Qualtrics Market Research?

**["es fácil de aprender si estás en el negocio de crear encuestas o si es parte de tus estudios"](https://www.g2.com/es/survey_responses/qualtrics-market-research-review-7134832)**

**Rating:** 4.5/5.0 stars

_— Shivendra S._

[Read full review](https://www.g2.com/es/survey_responses/qualtrics-market-research-review-7134832)

**["Muy útil para encuestas de bienestar, recopilación de comentarios y trabajos de investigación."](https://www.g2.com/es/survey_responses/qualtrics-market-research-review-12806991)**

**Rating:** 5.0/5.0 stars

_— Ishan S._

[Read full review](https://www.g2.com/es/survey_responses/qualtrics-market-research-review-12806991)

#### What Are G2 Users Discussing About Qualtrics Market Research?

- [¿Cómo están utilizando las organizaciones Qualtrics CoreXM para recopilar y analizar datos de la experiencia del cliente?](https://www.g2.com/es/discussions/how-are-organizations-utilizing-qualtrics-corexm-to-gather-and-analyze-customer-experience-data) - 1 comment
- [¿Para qué se utiliza Qualtrics CoreXM?](https://www.g2.com/es/discussions/what-is-qualtrics-corexm-used-for) - 2 comments, 2 upvotes
- [¿Es Qualtrics mejor que SurveyMonkey?](https://www.g2.com/es/discussions/is-qualtrics-better-than-surveymonkey) - 3 comments, 1 upvote
- [¿Qué es la plataforma Qualtrics?](https://www.g2.com/es/discussions/what-is-qualtrics-platform) - 1 comment
- [What is CoreXM?](https://www.g2.com/es/discussions/what-is-corexm) - 1 comment

### [Leapsome](https://www.g2.com/products/leapsome/reviews)

Leapsome is the only HR platform with AI that raises your talent density, built on the deepest people data foundation in HR. One platform spanning HRIS, recruiting, talent, and AI: every employee’s full journey in one place, from first interview to compensation. The result gives HR leaders the ability to run the people operations of a company twice its size. That depth is what lets the AI do what scattered tools never could. More than 2,000 companies run on Leapsome, including Spotify, Notion, Mercedes-Benz, and Bolt. ℹ️ Learn more here: https://hubs.li/Q04pxFwV0 💬 Join 10,000+ HR & People Ops pros in our community: https://hubs.li/Q02\_B0Gc0

**Average Rating:** 4.8/5.0

**Total Reviews:** 2,493

#### How Do G2 Users Rate Leapsome?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10)
- **Permissions:** 9.1/10 (Category avg: 8.6/10)
- **Question Types:** 9.1/10 (Category avg: 8.9/10)
- **Data Exporting:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Leapsome?

- **Seller:** [Leapsome](https://www.g2.com/sellers/leapsome)
- **Company Website:** www.leapsome.com
- **Year Founded:** 2016
- **HQ Location:** New York, New York, United States
- **Twitter:** @leapsome  
1,889 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=16601ab466873bdce89655e0dda34e750effb4832c741ec9ce2573d04f313b88&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17954843%2F&secure%5Burl_type%5D=linkedin_company_website)  
140 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Senior Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 63% Medium, 19% Large

#### What Do G2 Reviewers Say About Leapsome?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Leapsome, making feedback sharing effortless and intuitive.
- Users value Leapsome for its **helpful support and intuitive design** , enhancing collaboration and simplifying performance management.
- Users appreciate Leapsome's **intuitive design** , making feedback and performance management seamless and user-friendly.
- Users love Leapsome for its **amazing UI and ease of use** , facilitating goal tracking and management effortlessly.
- Users appreciate the **easy and transparent feedback process** in Leapsome, fostering meaningful conversations and growth.

##### Cons

- Users find the **missing features** in Leapsome limit functionality, desiring better navigation and export options.
- Users find the **learning curve steep** , as some features are hard to discover and require additional training.
- Users find the **navigation difficult** , with a confusing setup and unclear menus impacting their experience.
- Users find the interface **not intuitive** , struggling with navigation and clarity across different modules and menus.
- Users highlight **feedback issues** due to lengthy overlays and concerns over bias in visibility during the review process.

#### What Are Recent G2 Reviews of Leapsome?

**["Leapsome Centralizes Goals, Feedback, and Learning for Structured Check-Ins"](https://www.g2.com/survey_responses/leapsome-review-13171847)**

**Rating:** 5.0/5.0 stars

_— Ariadna R._

[Read full review](https://www.g2.com/survey_responses/leapsome-review-13171847)

**["Solid Meeting Tracking and Well-Organized Company Info"](https://www.g2.com/survey_responses/leapsome-review-12245376)**

**Rating:** 5.0/5.0 stars

_— Ivan B._

[Read full review](https://www.g2.com/survey_responses/leapsome-review-12245376)

#### What Are G2 Users Discussing About Leapsome?

- [I'm having difficulty setting up performance reviews in Leapsome. Any tips for a new user?](https://www.g2.com/discussions/i-m-having-difficulty-setting-up-performance-reviews-in-leapsome-any-tips-for-a-new-user)

### [Constant Contact](https://www.g2.com/products/constant-contact/reviews)

We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong connections and generate powerful results. - Grow your audience Build your list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Connect with people where they are—via text, email, or social—all from one platform, to drive more engagement and results for your business. - Simplify your social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps you're already using Connect with digital tools you're already using to grow your business and sell more online, faster. Learn more at www.constantcontact.com

**Average Rating:** 4.1/5.0

**Total Reviews:** 7,232

#### How Do G2 Users Rate Constant Contact?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10)
- **Permissions:** 8.8/10 (Category avg: 8.6/10)
- **Question Types:** 8.4/10 (Category avg: 8.9/10)
- **Data Exporting:** 8.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Constant Contact?

- **Seller:** [Constant Contact](https://www.g2.com/sellers/constant-contact-5aaee82b-8325-4eeb-b7b7-15fada778076)
- **Company Website:** www.constantcontact.com
- **Year Founded:** 1995
- **HQ Location:** Waltham, US
- **Twitter:** @ConstantContact  
67,137 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a8b1f70774b20876cbd6f2e58e03d1e39c91352c8e3e3b2c4795aca37ecef11c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fconstant-contact%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,156 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Owner
- **Top Industries:** Non-Profit Organization Management, Marketing and Advertising
- **Company Size:** 70% Small, 23% Medium

#### What Do G2 Reviewers Say About Constant Contact?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Constant Contact's **ease of use** exceptional, facilitating effortless campaign creation and management for small businesses.
- Users appreciate the **easy creation of campaigns** with Constant Contact, enhancing engagement and efficiency for small businesses.
- Users value the **user-friendly email builder** of Constant Contact, making campaign creation and management effortless.
- Users appreciate how **simple** it is to create consistent newsletters and engaging social media posts for their audience.
- Users find Constant Contact **incredibly helpful** for managing email campaigns efficiently and training new team members easily.

##### Cons

- Users find **missing features** in Constant Contact, such as inadequate search and limited design options, disappointing.
- Users find the **limited customization options** restrictive, impacting their ability to create personalized campaigns effectively.
- Users find the **limited features** of Constant Contact may not justify its pricing for their specific needs.
- Users express frustration over **limited templates** , wishing for more design options and customization in Constant Contact.
- Users find the **layout issues** in Constant Contact frustrating, leading to confusion in navigation and tool access.

#### What Are Recent G2 Reviews of Constant Contact?

**["Easy, Professional Email Campaigns with Great Templates and Analytics"](https://www.g2.com/survey_responses/constant-contact-review-13141870)**

**Rating:** 4.5/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/survey_responses/constant-contact-review-13141870)

**["Flexible Email Templates and Insightful Reporting in Constant Contact"](https://www.g2.com/survey_responses/constant-contact-review-12837182)**

**Rating:** 4.5/5.0 stars

_— Olga Z._

[Read full review](https://www.g2.com/survey_responses/constant-contact-review-12837182)

#### What Are G2 Users Discussing About Constant Contact?

- [How are small businesses using Constant Contact to enhance their email marketing campaigns effectively?](https://www.g2.com/discussions/how-are-small-businesses-using-constant-contact-to-enhance-their-email-marketing-campaigns-effectively) - 3 comments
- [What is Constant Contact used for?](https://www.g2.com/discussions/constant-contact-what-is-constant-contact-used-for) - 4 comments, 1 upvote
- [Does Constant Contact have a CRM?](https://www.g2.com/discussions/does-constant-contact-have-a-crm) - 2 comments
- [How do I stop Constant Contact emails?](https://www.g2.com/discussions/how-do-i-stop-constant-contact-emails) - 2 comments
- [What is constant contact used for?](https://www.g2.com/discussions/what-is-constant-contact-used-for) - 1 comment

### [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews)

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business.

**Average Rating:** 4.6/5.0

**Total Reviews:** 5,364

#### How Do G2 Users Rate G2 Marketing Solutions?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Permissions:** 8.8/10 (Category avg: 8.6/10)
- **Question Types:** 9.3/10 (Category avg: 8.9/10)
- **Data Exporting:** 9.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind G2 Marketing Solutions?

- **Seller:** [G2](https://www.g2.com/sellers/g2)
- **Company Website:** www.g2.com
- **Year Founded:** 2012
- **HQ Location:** Chicago, USA
- **Twitter:** @G2dotcom  
32,942 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=545a5c15bfc1d762f132f7ceab6872371290c28b2337aa4d8ffa55287b728776&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2641084%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,504 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Marketing Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 43% Small, 37% Medium

#### What Do G2 Reviewers Say About G2 Marketing Solutions?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of G2 Marketing Solutions, allowing for effortless expression of experiences and insights.
- Users value the **authenticity and transparency** of G2 Marketing Solutions, trusting real reviews to guide their decisions.
- Users appreciate G2 Marketing Solutions' **user-friendly interface** and credible reviews, enhancing informed decisions about technology.
- Users value the **genuine and fair reviews** on G2 Marketing Solutions, enabling informed decisions based on real experiences.
- Users value the **authentic reviews** on G2 Marketing Solutions, finding it a reliable source for technology insights.

##### Cons

- Users find the **approval process unpredictable** , leading to confusion and outdated reviews that hinder informed decisions.
- Users express concern over **biased reviews** that may not reflect the current quality of G2 Marketing Solutions.
- Users experience a **lack of clarity** regarding review approval and video submission statuses, impacting their overall satisfaction.
- Users find the **time-consuming nature** of lengthy feedback requests from G2 Ask to be burdensome and inefficient.
- Users experience **confusion due to the non-intuitive interface** and inconsistencies in review processes and support access.

#### What Are Recent G2 Reviews of G2 Marketing Solutions?

**["Easy Audience Targeting and Trust-Building with Powerful Analytics"](https://www.g2.com/survey_responses/g2-marketing-solutions-review-13218935)**

**Rating:** 5.0/5.0 stars

_— Ankur K._

[Read full review](https://www.g2.com/survey_responses/g2-marketing-solutions-review-13218935)

**["Valuable AI Search Visibility Insights and a Truly Collaborative Partnership"](https://www.g2.com/survey_responses/g2-marketing-solutions-review-13209146)**

**Rating:** 5.0/5.0 stars

_— Bianca G._

[Read full review](https://www.g2.com/survey_responses/g2-marketing-solutions-review-13209146)

#### What Are G2 Users Discussing About G2 Marketing Solutions?

- [In what ways is G2.com influencing purchasing decisions in the software and technology market?](https://www.g2.com/discussions/in-what-ways-is-g2-com-influencing-purchasing-decisions-in-the-software-and-technology-market) - 8 comments, 4 upvotes
- [How is G2.com being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-g2-com-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 6 comments, 2 upvotes
- [What is G2.com used for?](https://www.g2.com/discussions/what-is-g2-com-used-for) - 11 comments, 6 upvotes
- [What is G2 Marketing Solutions used for?](https://www.g2.com/discussions/what-is-g2-marketing-solutions-used-for) - 2 comments
- [How much does g2 crowd cost?](https://www.g2.com/discussions/how-much-does-g2-crowd-cost) - 12 comments, 5 upvotes

### [Matter](https://www.g2.com/es/products/matter-app/reviews)

¡Lleva el reconocimiento de empleados, recompensas, encuestas y más directamente a Slack o Microsoft Teams! 💜 Confiado por más de 4,700 empresas, incluyendo Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby’s, ¡y muchas más! ✅ Prueba gratuita de 14 días – Acceso completo a todas las funciones, sin necesidad de tarjeta de crédito ✅ Configuración en 2 minutos – Comienza a construir cultura al instante ✅ Plan gratuito para siempre – Mantén las funciones básicas de reconocimiento de kudos sin costo Matter te ayuda a construir cultura, aumentar el compromiso y crear equipos más felices, todo donde el trabajo sucede. Lo que puedes hacer con Matter: 🎉 Reconocimiento: Celebra los logros juntos con el reconocimiento de kudos entre compañeros vinculado a los valores de tu empresa. Crea un hábito de reconocimiento con Feedback Friday™ — recordatorios automáticos de participación que gamifican el reconocimiento y fomentan la participación. 🎁 Recompensas: Más de 5,500 opciones de recompensas en más de 200 países. Convierte el reconocimiento en recompensas que la gente ama — tarjetas de regalo, regalos premium, donaciones, tarjetas prepagadas, opciones monetarias, ¡y más! Crea tu propia tienda de recompensas con recompensas personalizadas con la marca de la empresa. Ya sea un día libre extra, una camiseta exclusiva o un beneficio único, ofrece recompensas que coincidan con tu cultura. 📋 Encuestas: Recoge comentarios e ideas continuas con encuestas de pulso, eNPS, encuestas personalizadas para empleados y encuestas de incorporación automatizadas, todas entregadas de forma nativa dentro de Microsoft Teams (y por correo electrónico). Aumenta las tasas de respuesta hasta 10 veces con una entrega fluida y recompensas integradas. 🏆 Desafíos e incentivos: Impulsa la acción con desafíos e incentivos personalizables que se alinean con tus objetivos, refuerzan la cultura de la empresa y recompensan comportamientos que hacen avanzar a las personas. 🥳 Celebraciones y hitos: Nunca te pierdas un cumpleaños o aniversario laboral con celebraciones automáticas y entrega de recompensas, fortaleciendo la conexión del equipo y la cultura para cada momento especial y hito de servicio. 📊 Analítica e informes: Accede a paneles en tiempo real, informes de datos exportables, ideas a nivel de gerente, filtrado avanzado a través de grupos (por ejemplo, departamentos) y segmentos, e informes totalmente personalizados para entender y mejorar el compromiso en toda tu organización. ⚙️ Integraciones: Matter se integra de forma nativa con Slack, Microsoft Teams y más de 200 sistemas HRIS para una integración y importación de datos llave en mano. Acceso API para todos tus requisitos de informes, contabilidad y facturación. Lo que las empresas dicen sobre Matter: - “¡La cultura y la moral de nuestra empresa cambiaron de la noche a la mañana! En menos de 2 meses, hemos enviado más de 2,000 kudos y más del 80% de participación entre todos los empleados. Matter ha motivado a las personas a participar como ningún otro software que hayamos usado.” — Jeff Hagel, Presidente - “Me encanta lo fácil que es para los empleados reconocerse entre sí con kudos. Matter ha mejorado la moral, aumentado el compromiso de los empleados, y ahora es una presencia fuerte en nuestra cultura empresarial.” — Michael Margolese, Gerente Senior de Recursos Humanos - “Matter ayuda a nuestros empleados a sentirse más valorados, recompensados y reconocidos. Es una plataforma muy divertida y fácil de usar que ha creado una experiencia positiva y compromiso para nuestra gente, al tiempo que ayuda a reforzar nuestros valores fundamentales diariamente.” — Taylor Rapp, Director de Personas y Cultura

**Average Rating:** 4.7/5.0

**Total Reviews:** 1,186

#### How Do G2 Users Rate Matter?

- **¿Ha sido the product un buen socio para hacer negocios?:** 9.3/10 (Category avg: 8.9/10)
- **Permisos:** 8.5/10 (Category avg: 8.6/10)
- **Tipos de preguntas:** 9.0/10 (Category avg: 8.9/10)
- **Exportación de datos:** 9.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Matter?

- **Vendedor:** [Matter](https://www.g2.com/es/sellers/matter-3982001e-ce7e-4670-a111-96d93a9900db)
- **Sitio web de la empresa:** www.matterapp.com
- **Año de fundación:** 2017
- **Ubicación de la sede:** San Francisco, California
- **Twitter:** @matterapp  
937 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=abf5be3e8d248b20adf1a0641700fca865d7c8c95e568db2d4b44af246933aea&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmatterapp&secure%5Burl_type%5D=linkedin_company_website)  
3 empleados en LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Representante de Servicio al Cliente, Gerente de Producto
- **Top Industries:** Marketing y publicidad, Servicios de información
- **Company Size:** 49% Small, 37% Medium

#### What Do G2 Reviewers Say About Matter?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios aprecian la **facilidad de reconocer el progreso** con Matter, lo que permite un reconocimiento rápido y significativo de los logros.
- Los usuarios aprecian las **plantillas fáciles y los mensajes de felicitación rápidos** de Matter, mejorando la moral del equipo y simplificando el reconocimiento.
- A los usuarios les encanta la función de **reconocimiento entre pares** de Matter, fomentando la conexión y elevando el trabajo en equipo a través de distancias.
- A los usuarios les gusta que Matter promueva el **reconocimiento accesible de los empleados** , fomentando la apreciación entre compañeros y fortaleciendo la cultura del equipo.
- Los usuarios encuentran que Matter es **increíblemente útil** , facilitando el reconocimiento fácil de hitos y fortaleciendo las conexiones del equipo.

##### Cons

- Los usuarios notan una **falta de opciones de personalización** , deseando más flexibilidad en características y plantillas.
- Los usuarios encuentran frustrantes las **opciones limitadas** para la personalización y las recompensas para equipos más grandes y diferentes países.
- Los usuarios encuentran las **notificaciones excesivas** abrumadoras, aunque se pueden ajustar o desactivar para una mejor experiencia.
- Los usuarios encuentran que las **distracciones molestas** de las notificaciones de Matter son abrumadoras y a menudo se olvidan de interactuar con los comentarios.
- Los usuarios expresan un deseo de **mayor disponibilidad de monedas** y una comprensión más clara del sistema de monedas.

#### What Are Recent G2 Reviews of Matter?

**["Una manera maravillosa de reconocer a los colegas y aumentar la moral en el lugar de trabajo"](https://www.g2.com/es/survey_responses/matter-review-13119391)**

**Rating:** 5.0/5.0 stars

_— Joe T._

[Read full review](https://www.g2.com/es/survey_responses/matter-review-13119391)

**["Simple, divertido y realmente hace que nuestro equipo remoto se sienta más unido."](https://www.g2.com/es/survey_responses/matter-review-9920152)**

**Rating:** 5.0/5.0 stars

_— Denis K._

[Read full review](https://www.g2.com/es/survey_responses/matter-review-9920152)

### [Delighted](https://www.g2.com/products/delighted/reviews)

Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.

**Average Rating:** 4.7/5.0

**Total Reviews:** 59

#### How Do G2 Users Rate Delighted?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10)
- **Permissions:** 9.6/10 (Category avg: 8.6/10)
- **Question Types:** 10.0/10 (Category avg: 8.9/10)
- **Data Exporting:** 9.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Delighted?

- **Seller:** [Qualtrics](https://www.g2.com/sellers/qualtrics)
- **Year Founded:** 2002
- **HQ Location:** Provo, UT
- **Twitter:** @Qualtrics  
42,137 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d1ec005b3e09b6d51d9a439f06be24a872c533df3b3b8c47b5851a8358ecb22&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F314350%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,231 employees on LinkedIn®
- **Ownership:** NASDAQ: XM

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 62% Medium, 40% Small

#### What Are Recent G2 Reviews of Delighted?

**["Very VERY intuitive 👏"](https://www.g2.com/survey_responses/delighted-review-6697443)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/delighted-review-6697443)

**["Delighted is amazing."](https://www.g2.com/survey_responses/delighted-review-9782860)**

**Rating:** 5.0/5.0 stars

_— Anna G._

[Read full review](https://www.g2.com/survey_responses/delighted-review-9782860)

#### What Are G2 Users Discussing About Delighted?

- [Who owns delighted?](https://www.g2.com/discussions/who-owns-delighted) - 1 comment
- [What is NPS delighted?](https://www.g2.com/discussions/what-is-nps-delighted)
- [What does Delighted do?](https://www.g2.com/discussions/what-does-delighted-do)
- [What is delighted platform?](https://www.g2.com/discussions/what-is-delighted-platform)

### [Mentimeter](https://www.g2.com/es/products/mentimeter/reviews)

Mentimeter es la plataforma de participación de la audiencia. Fácil de usar, interactiva e innovadora; presentar nunca ha sido menos estresante y más sencillo. Crea presentaciones únicas y dinámicas que impresionarán y engancharán a tu audiencia. Con Mentimeter puedes conectar mejor con tus estudiantes, colegas y clientes. No importa si es una conferencia, taller o reunión, Mentimeter ha sido diseñado para adaptarse a cada tipo de presentación. Las integraciones con Zoom y Teams lo hacen aún más fácil para destacar en el mundo remoto e híbrido. El editor en línea fácil de usar hace que la creación de presentaciones sea un proceso rápido y sencillo. Crea una presentación completa llena de preguntas, encuestas, cuestionarios, diapositivas de contenido, nubes de palabras y más. Tu audiencia usa sus teléfonos inteligentes para conectarse a la presentación donde pueden enviar respuestas. La visualización en tiempo real ayudará a iniciar conversaciones, discutir y debatir sin importar si la reunión se lleva a cabo en línea o en persona. Una vez que la presentación ha terminado, descarga los resultados y utiliza lo que has aprendido para mejorar en futuras reuniones, clases o conferencias.

**Average Rating:** 4.7/5.0

**Total Reviews:** 789

#### How Do G2 Users Rate Mentimeter?

- **¿Ha sido the product un buen socio para hacer negocios?:** 9.2/10 (Category avg: 8.9/10)
- **Permisos:** 8.1/10 (Category avg: 8.6/10)
- **Tipos de preguntas:** 8.9/10 (Category avg: 8.9/10)
- **Exportación de datos:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Mentimeter?

- **Vendedor:** [Mentimeter](https://www.g2.com/es/sellers/mentimeter)
- **Año de fundación:** 2014
- **Ubicación de la sede:** Stockholm
- **Twitter:** @Mentimeter  
10,398 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5b47fc17e89ebeb5f248f48d94afbf45111411b28ea2b24d3854c0bf2611ea6b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2413809%2F&secure%5Burl_type%5D=linkedin_company_website)  
434 empleados en LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Profesor, Profesor
- **Top Industries:** Educación superior, Gestión Educativa
- **Company Size:** 35% Small, 34% Medium

#### What Do G2 Reviewers Say About Mentimeter?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios valoran la **facilidad de uso** de Mentimeter, creando presentaciones atractivas y experiencias de aprendizaje interactivas sin esfuerzo.
- Los usuarios aprecian las **características atractivas e interactivas** de Mentimeter, que mejoran la participación y simplifican la interacción con la audiencia.
- Los usuarios aprecian el **compromiso interactivo** de Mentimeter, mejorando la participación y haciendo las presentaciones más agradables y efectivas.
- Los usuarios disfrutan de la **experiencia divertida e interactiva** de Mentimeter, mejorando el compromiso y la participación durante las presentaciones.
- A los usuarios les encantan las **interacciones fáciles** en las presentaciones de Mentimeter, mejorando el compromiso y la participación sin esfuerzo para todos los involucrados.

##### Cons

- Los usuarios encuentran las **opciones de personalización limitadas** de Mentimeter restrictivas, especialmente para crear sesiones únicas y atractivas.
- Los usuarios encuentran que Mentimeter carece de **características esenciales** , con limitaciones en la funcionalidad y las importaciones de presentaciones que afectan la usabilidad.
- Los usuarios encuentran la **integración de PowerPoint defectuosa** , lo que lleva a desafíos con las animaciones y la calidad de las imágenes en las presentaciones.
- Los usuarios experimentan **problemas de integración con PowerPoint** que pueden provocar fallos y pérdida de animaciones en las presentaciones.
- Los usuarios encuentran que las **características limitadas** de Mentimeter restringen su capacidad para crear sesiones personalizadas y avanzadas de manera efectiva.

#### What Are Recent G2 Reviews of Mentimeter?

**["muy útil para presentaciones interactivas, encuestas y retroalimentación de la audiencia"](https://www.g2.com/es/survey_responses/mentimeter-review-12803919)**

**Rating:** 5.0/5.0 stars

_— Ishan S._

[Read full review](https://www.g2.com/es/survey_responses/mentimeter-review-12803919)

**["Excelente plataforma para crear encuestas"](https://www.g2.com/es/survey_responses/mentimeter-review-12970401)**

**Rating:** 4.5/5.0 stars

_— Konjengbam M._

[Read full review](https://www.g2.com/es/survey_responses/mentimeter-review-12970401)

#### What Are G2 Users Discussing About Mentimeter?

- [What do you like most about Mentimeter for audience engagement, and what improvements would you suggest?](https://www.g2.com/es/discussions/what-do-you-like-most-about-mentimeter-for-audience-engagement-and-what-improvements-would-you-suggest)
- [Is Mentimeter a software?](https://www.g2.com/es/discussions/is-mentimeter-a-software)
- [¿Por qué es bueno Mentimeter?](https://www.g2.com/es/discussions/why-is-mentimeter-good) - 1 comment
- [¿Qué tipo de software es Mentimeter?](https://www.g2.com/es/discussions/what-type-of-software-is-mentimeter) - 2 comments
- [What can Mentimeter do?](https://www.g2.com/es/discussions/what-can-mentimeter-do)

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[Browse Survey Themes](/categories/survey/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated March 7, 2025

Survey software allows users to create online surveys, quizzes, polls, and other web forms. These are then distributed to an organization's targeted audience to conduct market research or solicit feedback and opinions. For businesses, survey software products provide insight into participants' opinions of events, projects, customer service, or other aspects of their business. Surveys are most often delivered via email blasts or as pop-ups on a company's site. The [best survey tools](https://learn.g2.com/best-survey-tools) can also be leveraged by non-business entities for personal use or in academia to conduct questionnaire-based research.

While survey software can have significant overlap with [enterprise feedback management software](https://www.g2.com/categories/enterprise-feedback-management) and [experience management software](https://www.g2.com/categories/experience-management), the three categories are mutually exclusive. EFM products are more specific to business use cases and provide relevant features like Net Promoter Score (NPS) calculation and integrations with CRM software compared to products in the Survey category. They also provide more built-in analysis tools, triggers, and post-feedback actions compared to survey products. Products in the Experience Management category build on the core functionality of EFM by adding features that allow businesses to execute closed-loop actions based on received feedback.

Please note: Based on the stacking nature of these groups of products, the Experience Management, Enterprise Feedback Management, and Survey categories are mutually exclusive to provide clarity to the exact feature sets provided by each type of software solution.

To qualify for inclusion in the Survey category, a product must:

- Enable the creation and customization of questions
- Gather, report on, and archive response data
- Be shareable and distributable

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")](https://www.g2.com/products/google-workspace/reviews)[Google Workspace](https://www.g2.com/products/google-workspace/reviews)[4.6/5(48,155)](https://www.g2.com/products/google-workspace/reviews) | Real-time team survey and document collaboration | ""Google Workspace Keeps Everything Connected in One Place"" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6ffadf9f899197c144496ba95c4ffac/surveymonkey.jpg "Product Avatar Image")](https://www.g2.com/products/surveymonkey/reviews)[SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews)[4.4/5(23,892)](https://www.g2.com/products/surveymonkey/reviews) | Fast survey creation and feedback reporting | "Simple, User-Friendly Surveys with Clear Results" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4daf806ef7316c988e15a20797c547bd/jotform.png "Product Avatar Image")](https://www.g2.com/products/jotform/reviews)[Jotform](https://www.g2.com/products/jotform/reviews)[4.7/5(5,389)](https://www.g2.com/products/jotform/reviews) | Flexible forms with payments and workflows | "The new AI App Builder extends Jotform beyond traditional forms" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_13aba37ae908d9cf29a2452925257ccc/microsoft-forms.jpeg "Product Avatar Image")](https://www.g2.com/products/microsoft-forms/reviews)[Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews)[4.4/5(476)](https://www.g2.com/products/microsoft-forms/reviews) | Microsoft-native simple surveys and quizzes | "Fast, Intuitive Form Builder That Just Works in Microsoft 365" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_01c2188b38a7cf07b0e75d396145d688/zoho-survey.jpg "Product Avatar Image")](https://www.g2.com/products/zoho-survey/reviews)[Zoho Survey](https://www.g2.com/products/zoho-survey/reviews)[4.4/5(1,042)](https://www.g2.com/products/zoho-survey/reviews) | CRM-connected customer feedback surveys | "Reliable, Feature-Rich Surveys with Templates, AI Form Creation, and Zoho Integration" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3189487dc2131b54d5ff7c0edef7f9d5/typeform.png "Product Avatar Image")](https://www.g2.com/products/typeform/reviews)[Typeform](https://www.g2.com/products/typeform/reviews)[4.5/5(1,017)](https://www.g2.com/products/typeform/reviews) | Interactive lead and feedback forms | "Professional, Conversational Forms That Clients Actually Complete" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image")](https://www.g2.com/products/microsoft365/reviews)[Microsoft 365](https://www.g2.com/products/microsoft365/reviews)[4.6/5(5,851)](https://www.g2.com/products/microsoft365/reviews) | Suite-based survey and file workflows | "Microsoft 365: A Comprehensive, Secure Collaboration Ecosystem Powered by Copilot" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_eb80e10258cbd8eaf44f9424389182d0/questionpro.png "Product Avatar Image")](https://www.g2.com/products/questionpro/reviews)[QuestionPro](https://www.g2.com/products/questionpro/reviews)[4.5/5(1,149)](https://www.g2.com/products/questionpro/reviews) | Advanced research surveys with branching | "Powerful, Flexible Survey Platform for Patient-Centered Research" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fe76bf3316a5e8115c0bec8ce0556322/qualtrics-market-research.png "Product Avatar Image")](https://www.g2.com/products/qualtrics-market-research/reviews)[Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews)[4.4/5(3,018)](https://www.g2.com/products/qualtrics-market-research/reviews) | Research-grade experience feedback analysis | "it's easy to learn if you are in the business of creating surveys or if it's part of your studies" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_206403ea99a3b9aa74139568df1ac467/leapsome.png "Product Avatar Image")](https://www.g2.com/products/leapsome/reviews)[Leapsome](https://www.g2.com/products/leapsome/reviews)[4.8/5(2,535)](https://www.g2.com/products/leapsome/reviews) | Employee feedback and performance surveys | "Solid Meeting Tracking and Well-Organized Company Info" |

* * *

Show More

### Survey Topics

- [What is Survey Software?](#what-is-survey-software)
- [Why Use Survey Software?](#why-use-survey-software)
- [Who Uses Survey Software?](#who-uses-survey-software)
- [Kinds of Survey Software](#kinds-of-survey-software)
- [Survey Software Features](#survey-software-features)
- [Trends Related to Survey Software](#trends-related-to-survey-software)
- [Potential Issues with Survey Software](#potential-issues-with-survey-software)
- [Software and Services Related to Survey Software](#software-and-services-related-to-survey-software)
- [What are the best software tools for creating professional surveys?](#what-are-the-best-software-tools-for-creating-professional-surveys)
- [What are the most user-friendly survey software tools for small teams?](#what-are-the-most-user-friendly-survey-software-tools-for-small-teams)

[
### Survey Topics
Expand/Collapse ](#)
- [What is Survey Software?](#what-is-survey-software)
- [Why Use Survey Software?](#why-use-survey-software)
- [Who Uses Survey Software?](#who-uses-survey-software)
- [Kinds of Survey Software](#kinds-of-survey-software)
- [Survey Software Features](#survey-software-features)
- [Trends Related to Survey Software](#trends-related-to-survey-software)
- [Potential Issues with Survey Software](#potential-issues-with-survey-software)
- [Software and Services Related to Survey Software](#software-and-services-related-to-survey-software)
- [What are the best software tools for creating professional surveys?](#what-are-the-best-software-tools-for-creating-professional-surveys)
- [What are the most user-friendly survey software tools for small teams?](#what-are-the-most-user-friendly-survey-software-tools-for-small-teams)

## Learn More About Survey Software

### What is Survey Software?

Survey software allows users to create various survey types to gather information. These solutions are useful across a wide range of industries and for collecting different sets of information. Businesses can gather customer feedback to inform their product development and marketing strategies. This information can also be used to develop internal employee engagement strategies. Survey software can even be used to poll constituents in a political district. That data is then used to shape campaign strategies. Mobile survey software applications have now expanded the possibilities for use. In short, survey software is a multiuse tool that is limited only by the creativity of its users during deployment.

Key Benefits of Survey Software

- Collect feedback and data efficiently
- Leverage data to develop strategy
- Gain customer insight
- Manage the survey process

### Why Use Survey Software?

Survey software has many different use cases. Businesses may use survey software to shape product development based on customer feedback, and educational institutions use survey software to assess their academic programs and employees. Corporations may use it to solicit feedback from employees, take that feedback, and use it to create an employee engagement strategy. Survey tools can be used during live events and even in the field to collect valuable data.

**Product Development —** Products, be they software products or otherwise, can always improve. Internal product teams are often extremely close to the product they’re developing, so it can be difficult to stay objective and maintain an unbiased perspective when it comes to evaluating potential areas for improvement. Survey software can be used prelaunch to help teams put together a comprehensive, customer-focused product or postlaunch to help product teams tweak the product to improve it.

**Education Program Assessment —** Academic program surveys have long been a part of university-level courses. They give students a voice that can be heard by the administration by producing teacher evaluations. Course evaluations are also given to compile feedback about the actual structure and content of the course itself. The feedback is then used to improve teacher performance and increase the amount of value students are seeing from their courses.

**Employee Feedback —** One of the use cases of survey software is gathering employee feedback. These surveys are often anonymous to solicit the most accurate, unfiltered feedback from employees. Businesses then compile the data gathered from employees during the survey and analyze it. Management and human resources teams then use the insights gained through the analysis of the data to identify employee-highlighted problem areas and put in place active strategies to improve those areas. While survey tools can be used to solicit employee feedback, employee engagement tools contain both survey features and comprehensive tools to address employee concerns and increase engagement levels.

### Who Uses Survey Software?

HR departments, educational institutions (typically universities), product teams, marketers, and researchers all use survey software. Because survey software can be used to structure and distribute surveys in a multitude of ways, the user base is extremely diverse and the use cases varied. Each group uses survey software to gather specific sets of information.

**Marketers —** Marketers use survey software to gauge customer reaction to advertisements and campaigns they produce. They also use these solutions to conduct in-depth market research, laying the groundwork for product development and marketing campaigns by seeing what their target demographic wants and needs.

**Academic Researchers —** Researchers use survey software to collect the data that drives their insights. A lot of academic research, particularly in the social sciences, is conducted using surveys, and survey software is increasingly used to carry out those surveys.

**HR Departments —** Human resources professionals use survey software to carry out employee satisfaction surveys. These surveys typically hit on things like employee happiness, the perceived availability of career advancement opportunities, company culture, and more. Tools, like the net promoter score (NPS), can be tabulated from the answers given to gauge overall employee contentment with their workplace.

**Product Teams —** Product teams can use survey software to solicit customer feedback on their product. They can ask questions about specific features, desired features, and more to improve upon their existing product. This can always be a vital tool but is particularly useful in the initial stages of development.

### Kinds of Survey Software

There are three main types of survey software: telephone, in-person, and web-based. Telephone survey software automates the process of calling people and collecting and recording their answers. Computer-assisted in-person survey software is designed to be used for in-depth answer collection when both parties, interviewer and interviewee are in the same room. There are prompts delivered via the software interface on both sides. Entirely web-based survey software is the most common type and is conducted entirely online.

### Survey Software Features

Survey software often contains, but is not limited to, the following features:

**Survey Builder —** Survey software comes with a feature, often a drag-and-drop tool, that enables users to easily build surveys within the solution. This tool allows users to craft every aspect of the survey, including the form of question, the layout of the survey, and more.

**Survey Template —** Survey solutions typically offer pre-built templates for users to save time when creating surveys. These templates will vary depending on the type of survey being constructed. For example, a survey to gather feedback for academic research will look a lot different from a market research survey put together by a marketing team.

**Multimedia Support —** Certain surveys work better when there is rich media included. Some survey solutions offer the ability to include multimedia like images, videos, and more.

**Analytics —** This feature allows users to gain insights from the data collected within the software. The analytics capabilities within survey software can range from fairly basic to quite complex, with the ability to have different types of weighting, filtering, and multivariable analysis.

**Email Distribution —** Use email to distribute survey questions. This feature may be an integration or just built in to the application itself.

**Mobility —** This feature allows users to distribute surveys via mobile devices, which is an increasingly important feature to have, as people spend more time and conduct more activity on their phones and tablets than ever before.

#### Additional Survey Software Features

**Multilingual Support —** The ability to produce surveys in multiple languages can be vital if conducting international data collection.

**White-Labeling —** This feature allows users to completely brand their surveys with their company or organization logo and feel. The fully branded survey may be helpful in raising brand awareness.

**Answer Scoring —** Survey software can calculate survey scores automatically, which is dependent on the scoring algorithm for each survey. The algorithm sets the weight of different questions to determine the final score.

**Answer Flows —** This feature handles the survey’s reaction to different answers that are given. As users go through the survey, different paths may be taken, depending on their answers to certain questions.

### Trends Related to Survey Software

There are several trends that are currently affecting the survey software market. Some of the major ones include an increase in focus on the customer experience with the product, a paradigm shift to thinking about the customer experience as a whole.

**Customer Experience Ecosystem —** Companies have begun to focus on every single customer touchpoint. Instead of just focusing on surveying for product feedback, companies will use survey tools to gain insights into how customers perceive their support and all of the other interaction points with the company. The multiuse nature of survey software will facilitate the gathering of this data.

**Real User Feedback —** This is an increasingly important aspect of solidifying trust in a customer base. Potential customers want to see real user feedback to verify a product’s qualifications. This feedback is often collected using survey software, which allows customers to air grievances or wholeheartedly endorse products. The important thing here is the transparency that real user reviews allow a company to stamp its product with.

**Multi-Channel Options —** The public is living in different portions of the digital world more and more. The increase in mobile phone usage that accompanied the proliferation of smartphones has driven an increased need for companies to reach customers at different touchpoints. Mobile versions of survey software applications are popping up everywhere, allowing users to gather data from multiple channels. Certain people still prefer phone surveys. Survey software has adapted to cover all available avenues to questioning.

**Artificial Intelligence —** The rise of AI has affected the survey industry, in addition to many others. Applications are now using machine learning to help surveyors engineer new question sets and analyze the data they receive from those they survey. The number of survey solutions that incorporate machine learning and AI in their software should continue to increase going forward.

**Personalized Questions —** Personalized question sets are the new normal. As survey solutions offer increasingly complex survey creation options, including skip logic and varied survey paths dependent on the answers to survey questions, there are more options for surveyors to engineer complicated surveys that will get them valuable data.

**Pulse Surveys —** Pulse surveys are increasing in popularity. These are extremely short surveys, often just a question long, to gauge customer satisfaction. (You may have seen these in retail stores or airports, where the question is often about how your experience was and the possible answers range from a sad face to a smiley face.) Survey software will accomodate more of these pulse surveys going forward.

### Potential Issues with Survey Software

**Subpar Answers —** This is a potential issue that can hamper the data collection process, particularly during anonymous surveys. If someone’s name is not attached to something, they might feel less of an obligation to fill out answers to the extent they otherwise might.

**Survey Question Ambiguity —** This issue is not exclusive to surveys conducted with survey software but is still something to be aware of. If a company wants to use the data gathered by their survey, it should ensure that the open-ended questions are clear and the answers can be standardized. Ambiguities in the questions can lead to bad data, which then defeats the purpose of carrying the survey out in the first place.

**Privacy —** The issue of survey data being exposed is always a concern, so organizations should take extra steps to ensure that the data they collect is being protected.

### Software and Services Related to Survey Software

Survey software often integrates with third-party solutions in [marketing software](https://www.g2.com/categories/marketing) categories.

[**CRM Software**](https://www.g2.com/categories/crm) **—** Survey solutions sometimes integrate with CRM software to provide users with survey data attached to customer profiles.

**Marketing Software —** Survey software also usually interacts with marketing software to provide marketing solutions with access to data that can help shape strategy.

### What are the best software tools for creating professional surveys?

Here are some leading software platforms for creating professional, high-quality surveys with ease:

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) offers advanced survey templates and logic features that make it easy to design polished, professional-grade surveys.
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research-formerly-corexm/reviews)provides enterprise-level survey capabilities with deep analytics, ideal for high-stakes research and strategic feedback.
- [Typeform](https://www.g2.com/products/typeform/reviews) creates visually engaging, conversational surveys that feel more interactive and user-friendly for respondents.
- [Jotform](https://www.g2.com/products/jotform/reviews) combines powerful form-building with customizable survey layouts to support professional branding and design flexibility.
- [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) delivers robust survey tools with multilingual support and analytics, perfect for global teams seeking polished insights.

### What are the most user-friendly survey software tools for small teams?

Here are some of the most user-friendly survey tools ideal for [small teams](https://www.g2.com/categories/survey/small-business) looking to gather quick, actionable insights:

- [Google Workspace (Forms)](https://www.g2.com/products/google-workspace/reviews) is easy to set up and share. Google Forms is ideal for small teams looking to create quick surveys with built-in collaboration.
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) offers a clean interface and seamless integration with Microsoft 365, making it a natural fit for small teams already using Office tools.
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) delivers conversational, mobile-friendly surveys with a minimal learning curve—perfect for small teams focused on engagement.
- [Jotform](https://www.g2.com/products/jotform/reviews) provides a drag-and-drop builder with flexible templates, enabling small teams to launch polished surveys without technical skills.
- [Typeform](https://www.g2.com/products/typeform/reviews) features a visually appealing, step-by-step format that enhances the user experience and simplifies data collection for lean teams.﻿