I like that ChiroTouch allows the user to put in micros and use different pre programmed sentences Review collected by and hosted on G2.com.

I find that ChiroTouch seems to go offline a lot and take a very long time to load, resulting in having to log in and out multiple times before being able to access information Review collected by and hosted on G2.com.

Chiro Touch is very easy to navigate, makes work easy and fast Review collected by and hosted on G2.com.

Every week we get kicked out of the program for a "network connection" issue that only seems to affect this program and not any others. Review collected by and hosted on G2.com.

It's very easy to use. We were using kareo but there were to many issues Review collected by and hosted on G2.com.

I didn't really have to many issues at this time. Review collected by and hosted on G2.com.

ChiroTouch is user friendly and intuitive Review collected by and hosted on G2.com.

The app would be disconnected from the WiFi 75% of the time I and the chiropractors tried to use it. There’s something wrong with the ability to maintain connection, it seems. Review collected by and hosted on G2.com.

My favorite part about the system is how easy it is to navigate Review collected by and hosted on G2.com.

How the system constantly gives me error messages when trying to open the server Review collected by and hosted on G2.com.

I like the layout and the functions of the software. Review collected by and hosted on G2.com.

Every time there is an update the system glitches and shuts down and causes long delays in the patient care. Review collected by and hosted on G2.com.

That it shuts down. Honestly, while it feels cheap, it does most of what it promises most of the time successfully. It does handle whos checked in vs in the room vs done pretty well, and the scheduler handles multiple doctors well, as long as you are fairly careful scheduling. Review collected by and hosted on G2.com.

Current issue (detailed after) serious enough to cause financial patient info issues aside, They fail at most of what they do. You cannot get a manager or help, I've been trying for 6 months. The program is slow, clunky, and awkward.

The scheduler scroll wheel defaults to changing doctors, so it misschedules people once every other day or so, and we spend time correcting it each day. The checkout area pauses for 3-5 seconds every time you post something. The patient management gets messed up if you actually click on the search bar instead of just typing. Inventory cant handle more than 100 items, so if you do you have to scroll to the bottom, and it adds 100. So for 500 items, you have to scroll to the bottom, wait, scroll to bottom, wait, 5x times. The new update changed the layout, except only cosmetically. It now looks like html5's generic style. No seriously, it looks about as good as a web form.

As for my issue: The internal payment system that they run messed up and took someone payment but applied a debt. I can't change or delete it, and its been since august that this difference of $473 is on a patients account, and they won't change it. They told me in september (30 days after, a dozen calls later) that its a known issue, and they are patching it and will update me. Well, countless calls from my side later, they updated it a month ago, but it didn't fix the number. We are now in 2018 and we still cant get an accurate report from the system because of it. So, lets say they want a copy of their billing of 2017. I cant give it to them without handwriting things on it, or recreating their entire history day by day, item by item. I've asked and asked, and left messages, and never a call back. Please don't support them, I regret our purchase. Review collected by and hosted on G2.com.

There is a lot that this program can do. Once you have it figured out, it is easy to navigate. Patient information is pretty easily accessible Review collected by and hosted on G2.com.

The price. There are several other programs that do just as good of a job, but cost much less. Review collected by and hosted on G2.com.

The software is pretty easy to use. They also have great customer service. Review collected by and hosted on G2.com.

Sometimes we have to restart the server, not sure if it is the actual software though. Review collected by and hosted on G2.com.

The iPad apps allow very easy mobile use. This speeds our treatments up. Review collected by and hosted on G2.com.

Sometimes the menus can be a little cluttered and overwhelming. Review collected by and hosted on G2.com.