It is a basic software that allows us to take notes, manage scheduling and bill services. The same thing that other softwares do at a fraction of the cost. Review collected by and hosted on G2.com.

Ridiculously expensive. You'll need regular support and they WILL nickle and dime you. Their user interface hasnt been updated in about a decade. Customer support is a complete joke. They'll have you waiting for hours and sometimes days just to resolve simple issue. Less and less offices I consult are using them in favor of other systems that give much much more value for the money. Chirotouch has one of the worst reputations in chiropractic seminars and forums. I would not recommend using them if the software was free let alone 7000 dollars! Review collected by and hosted on G2.com.

I like that there are separate apps which allows me to to work on notes and charges separately if i want to do so. What I also enjoy with Chiro Touch is that there is an online community that can help me with my questions. Chiro Touch also offers a great platform under the maintenance part of this software. I would say it's pretty easy to go in there and figure things out without the help of tech or software support. Review collected by and hosted on G2.com.

Ease of use between platforms. It's a bit difficult when trying to integrate certain applications. I don't like switching back at times and that's why I mostly use the all-in-one provider tool. I don't like how I can't delete old providers. We have a practice where there's been at least 10-20 providers and it becomes to clustered and confusing when we have multiple providers listed. Just because they have appointments, I wish we could get rid of that so it would make things more clear. Review collected by and hosted on G2.com.

ChiroTouch is very user-friendly, with a beautiful, streamlined design. It makes it easy to schedule patients, manage billing and collections, and create and print chart notes. It's an all-in-one software, with excellent customer support. It's great for onboarding new employees. Review collected by and hosted on G2.com.

ChiroTouch is one of the pricier options, but it's worth it to have a platform that truly understands the need of chiropractic offices. Review collected by and hosted on G2.com.

Wonderful front desk app, easy to teach employees on and very easy to navigate. Review collected by and hosted on G2.com.

There are some things in the insurance tabs and accounting app that are hard to get around; it does not auto flag when fields required to bill are not filled out so it kicks out at a later part during billing and it is not very efficient to fix when in the billing process. Review collected by and hosted on G2.com.

My top three concerns are easily taken of of with this software. Charting goes really fast, especially with the patient check in system that automatically adds to the Subjective section. Alerts on patients are easy to manage so as soon as I open their chart I can get a brief refresher on what the patient's special needs are (if any). Appointments are easy to set up as well and with the reminder system, patients can't use the "I forgot" excuse to miss an appointment. Review collected by and hosted on G2.com.

Texts (like happy birthday) and emails still get send out to patients who haven't been in to see us in a long time, which makes it awkward when they've left on bad terms or have high outstanding balances. Review collected by and hosted on G2.com.

This system is very easy to learn and understand. It isnt as confusing as most booking services I have seen in the past. Review collected by and hosted on G2.com.

So far there is nothing I dont like about this product Review collected by and hosted on G2.com.

I don't have anything to write here. Review collected by and hosted on G2.com.

Chirotouch bought out our previous software and so we were forced to make a change. We didn't have to go with Chirotouch but we did because the concerns that we had were assured to us that they could accomplish them. We asked them if it had mobile capabilities and they assured us that is does. Later, we found out that it does only if you pay your internet company for a static IP address every month. We asked them if it could be used by two providers and they said yes. We later found out that when two providers are seeing the same patient, like in a coverage situation, the previous note does not populate. In other words, the notes do not follow the patient, they follow the provider, which makes a huge problem in continuity of charting. With everything that we asked them if they could do, they misled us. It wasn't a full lie but it wasn't the full truth either.

The customer service is beyond awful. I think because they acquired an onslaught on new clients, they hired people in customer support who have no clue about how the program works. I think I had more training on the program than them. It's impossible to get through to a person on the phone without waiting on hold for over 30 min so we internet chat with them. It takes on average about 30 min for them to even understand what we're asking and then another ten minutes for them to tell us that whatever we are asking for is not possible with their system. We're not asking for much, just for there to be consistency with procedures and ease of use.

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ChiroTouch tries to be the leader in chiropractic software. The support team was good. I enjoyed working with CT for about 3 months. The longer I worked with it, the more I was happy with it. Review collected by and hosted on G2.com.

I disliked having to toggle between the Front Desk and Checking In screens. I wished that everything would have been at my fingertips and at a glance. It wasn't conducive with a one clinic doctor. Review collected by and hosted on G2.com.

The macros and tabs that you can customize towards specific doctors. Review collected by and hosted on G2.com.

Servers seem to slow down. Does not happen often though. Review collected by and hosted on G2.com.

The software is easy to navigate. Connection within office was responsive and quick to update from doctor to front desk so patient was ready to check out quickly. Review collected by and hosted on G2.com.

Can't really say there is any dislikes, no real problems at all. Review collected by and hosted on G2.com.