I liked them starting out 10 years ago. They were decent back then. Review collected by and hosted on G2.com.

It is hard for me to write this as I have been a client for 10 years, but I feel a moral obligation and I hope this stimulates improvement. Year after year, the service as gotten worse, they add more products that don't really work, they focus on sales rather than actual function. I recently switched to in house billing and added their InTouch feature for automated retention campaigns and they still do not work. They keep saying the next update will fix all the bugs and it only keeps getting worse. I am looking into other options to switch my whole platform to. Stay away. Review collected by and hosted on G2.com.

Chirotouch is easy to use that allowing multiple workstations to be integrated throughout the office Review collected by and hosted on G2.com.

Due to the fact that Chirotouch is a robust system there is a bit of a learning curve associated with However the customer support is the best! Review collected by and hosted on G2.com.

Chirotouch made it easy to input user information and review basic billing information. The layout was easy to read and made it easy to find what you were looking for quickly. It also allows for easy switching in between patients. Review collected by and hosted on G2.com.

Sometimes it wouldn’t load and tended to freeze. When this happened, we wouldn’t view the schedule or know who was coming in/out for appointments. Review collected by and hosted on G2.com.

I personally enjoy how easy the program is to handle. The way it is programmed makes it convenient for all users. Customer service reps are usually very helpful in handling problems. I also enjoy the consistency of the program. Once you have learned how to maneuver through the system it becomes very easy to accomplish work quickly and efficiently. I like that everything is mainly completed from this one program. Besides exporting claims to TriZetto, everything is directly related to Chiro Touch. Review collected by and hosted on G2.com.

I'm definitely not a huge fan of the frequent updates. Although some of them can be beneficial, ones that give the program a "face lift" seem pointless and throws me off. Once you get used to the changes though, the system continues to run smoothly and easily. Occasionally the system tends to lag and I'm not sure if that's the internet connection or Chiro Touch itself, but the few times that happens can really slow down the flow of accomplishing things. Review collected by and hosted on G2.com.

Joy McKay, our AR specialist, makes insurance billing a breeze for us. Review collected by and hosted on G2.com.

Not applicable, we are happy with Chirotouch. Review collected by and hosted on G2.com.

Has decent training resources, definelty NOT intuitive Review collected by and hosted on G2.com.

Inconsistency in the programing, Currently has major issues with the iPad app for scheduling. Review collected by and hosted on G2.com.

The best thing is that it is very clear & straight forward. I am able to see everything at once. Review collected by and hosted on G2.com.

The alerts are not always correct when they should be . The system has been running a lot slower Review collected by and hosted on G2.com.

Everything is integrated; patient records, SOAP notes, accounting, billing, credit card payments etc. Review collected by and hosted on G2.com.

There are very few dislikes. They recently mandated a manual update that for some reason, made it impossible to retrieve any patient information. I was told that mine was an exception and the did work throughout the day until they had me up and running. My understanding is that the updates are now automated and seamless. Review collected by and hosted on G2.com.

I liked that all of the records and insurance information were all in one place. Many chiropractors have different systems for different things and this software was all in one place which makes it easier when dealing with the patients because all of the info is at your fingertips. I liked that the macros were able to be customized to our office and needs. Review collected by and hosted on G2.com.

It was sometimes difficult to navigate when updates were made. I also thought the cost was a little high. And I disliked the popup screens. Review collected by and hosted on G2.com.

Simple, concise, accurate accounting,

Easy to read patient scheduling.

Modern text communication with patients.

Awesome support team! Review collected by and hosted on G2.com.

Sometimes when updates are done it causes small issues, however, tech support is available immediately online or over the phone to assist and solve problems promptly. Review collected by and hosted on G2.com.