--- title: ChiroTouch Reviews meta\_title: 'ChiroTouch Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 74 reviews by the users' company size, role or industry to find out how ChiroTouch works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 74 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Specialty Practice Management url: https://www.g2.com/categories/specialty-practice-management --- ### ChiroTouch Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Mariz with ChiroTouch to be **extremely helpful** , complementing her great attitude and support. [(1 mentions)](https://www.g2.com/products/chirotouch/reviews?filters%5Bsentiment_snippet%5D=2278673&qs=pros-and-cons#reviews) Users commend the **professionalism of staff** at ChiroTouch, highlighting their helpfulness and positive attitude. [(1 mentions)](https://www.g2.com/products/chirotouch/reviews?filters%5Bsentiment_snippet%5D=2278694&qs=pros-and-cons#reviews) ### Top Pros or Advantages of ChiroTouch ##### 1. Helpful Users find Mariz with ChiroTouch to be **extremely helpful** , complementing her great attitude and support. [ See 1 mentions ](https://www.g2.com/products/chirotouch/reviews?filters%5Bsentiment_snippet%5D=2278673&qs=pros-and-cons#reviews) See Related User Reviews ![Cary B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cary B.") CB Cary B. Small-Business (50 or fewer emp.) 5.0/5 "Mariz" What do you like about ChiroTouch? Mariz with Chirotouch is always very helpful and has a great attitude! ##### 2. Staff Professionalism Users commend the **professionalism of staff** at ChiroTouch, highlighting their helpfulness and positive attitude. [ See 1 mentions ](https://www.g2.com/products/chirotouch/reviews?filters%5Bsentiment_snippet%5D=2278694&qs=pros-and-cons#reviews) See Related User Reviews ![Cary B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cary B.") CB Cary B. Small-Business (50 or fewer emp.) 5.0/5 "Mariz" What do you like about ChiroTouch? Mariz with Chirotouch is always very helpful and has a great attitude! ## Top-Rated Alternatives [ ![Epic](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Epic") Epic 4.2/5(938) ](https://www.g2.com/products/epic/reviews) [ ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron") Carepatron 4.5/5(700) ](https://www.g2.com/products/carepatron/reviews) [ ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)") Tebra (previously Kareo + PatientPop) 4.1/5(260) ](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) [ View All Alternatives ](https://www.g2.com/products/chirotouch/competitors/alternatives) ![Melanie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melanie H.") MH Melanie H. Office Manager Hospital & Health Care Small-Business (50 or fewer emp.) 10/25/2017 "Makes my job 10X easier!" 5/5 What do you like best about ChiroTouch? I basically love everything about ChiroTouch, but I would have to say my absolute favorite part would be how customizeable the program is. From short keys, to charges, even the way the doctor codes this is customizeable. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? Any problems that I have with the software have nothing to do with the actual software, it more has to do with the customization from my actual boss. The other thing that sucks is when we run updates we usually run into problems but they have great tech who always fix it. Review collected by and hosted on G2.com. Recommendations to others considering ChiroTouch: Make sure to check the cost of the whole package, each individual app has its own cost. If you want to stay up with tech support and integration of software updates than be prepared to pay a pretty price! Although I would say its worth it! Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? Chiro-Touch offers so many add-ons that there are endless benefits that we've realized, from patient communication, to billing, and even Coding. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 12/8/2017 "We have trouble alot" 2.5/5 What do you like best about ChiroTouch? I like that it is electronic. I like that it gives us different options to incorporate different things into the way we chart. I also like that it is available on the cloud. I think that it has many valuable options. I just wish that it would continue to be made better to get rid of the flaws. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? I do not like that it messes up so much. We cannot log in, sometimes all day. The customer service is awful and it seems like they get annoyed with how many tickets we put in. We cannot help that it messes up and they do not fix it. It seems to be the same type or exact same issues over and over again. Review collected by and hosted on G2.com. Recommendations to others considering ChiroTouch: They need better customer service. They need to test their updates before they go live. They also need to make sure to change the needed areas in a more appropriate time frame. They need to test the updates before they go live. This would help alot with the issues we seem to have. We also do not need a form to be universal, if it is for one clinic we may not need it at another. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? We use it to chart on our patients. We have realized that it is much better than the paper charts we were using. We hope that it continues to work on its flaws. Review collected by and hosted on G2.com. Show More 12/13/2017 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Enterprise (\> 1000 emp.) 12/13/2017 "Could be great" 2/5 What do you like best about ChiroTouch? I like that everything is in one spot. On our old software we have to do everything on multiple programs and then print and put in a hard chart. With this one it is electronic and it seems to make it faster. It has options for all the documentation we need and it is on the cloud. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? It does not work half the time. We have such trouble keeping it running and getting it up and running. The customer service is also terrible. We have to put in so many tickets and they say we will get to it eventually or not at all. It seems like they also have no idea what they are doing. Review collected by and hosted on G2.com. Recommendations to others considering ChiroTouch: They need to up their customer service and provide better quality product. They need to continue to improve their software and make updates that will help not hinder us. They need to test out the updates before they go live. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? We can use it for all our offices in different states and see it from where we are located. It is nice to be able to remotely log in. It also offers nice combinations of medical, clinical, and administrative functions. I wish they were tied together a little better but it is not bad. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting") UM Verified User in Management Consulting Mid-Market (51-1000 emp.) 7/20/2018 "Makes working with Salesforce more efficient" 5/5 What do you like best about ChiroTouch? I like the flexibility of the product to configure it to my needs. Their support team is excellent. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? There is nothing I can think of at the moment. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? I was looking for a way to update Salesforce from Outlook, so I didn't have to re-enter data. SmartCloud has made this process much more efficient, eliminating the back and forth between applications. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jennifer R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer R.") JR Jennifer R. Independent Distributor Small-Business (50 or fewer emp.) 3/21/2018 "Chirotouch " 5/5 What do you like best about ChiroTouch? What we like best is how user friendly the software is. The information you need is at your fingertips! Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? The patient sign in needs to be redone. Its very confusing for a patient to click the "finish" butyon Hyatt not be finished and fully signed in until they select "done". Finished should mean finished. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? Ease of scheduling and keeping track of patient visits with CT has solved or issues of patients going over their visits or missing their re-exams Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Alyssa T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alyssa T.") AT Alyssa T. Research Assistant Higher Education Mid-Market (51-1000 emp.) 1/30/2018 "Good program for electronic health records" 4/5 What do you like best about ChiroTouch? SmartCloud is easy to navigate and very user friendly. The students at our University use it to familiarize themselves with electronic health records and to track their patient encounters. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? There are many unnecessary functions that clog up the screen. The program requires the user to pay for additional functions (i.e. medication list), which can be surpassed by including it in the freeform tabs. The system at our school often crashes, and it can be frustratingly slow somedays. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? SmartCloud is convenient for our University and tracks our patient interactions at all of our clinic locations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 10/5/2017 "Good program but UI is low in aesthetics and userfriendliness, and no use in external marketing" 3/5 What do you like best about ChiroTouch? I like that it has an iPad program, and that we can communicate with other providers securely. I also like that notes can be signed and published on an iPad. I also like that there is ability to review all the notes for a patient easily in a tab. There is customizability in the program for adjustments, technique types, and exams. I also like there is continuing education that is offered, helping me make my practice better, make my business better, and help me solve problems outside of EHR and billing. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? I don't like that I can't transfer Dx codes to a new case. I don't like that I can't search all ICD 10 codes. I don't like that I cannot create accounts for external marketing, tracking, pipelining, etc. similar to that of a CRM software. I would like if on the iPad app, I could view past days as a whole, with the list of patients who have checked out already there. If I get behind on my notes from a busy day and I need to run out the door, I am forced to go back into each patient's profile and select the visit individually, rather than being able to view the day in the past and SOAP my patient's notes as a whole day. I would also like a CRM software to help me manage external marketing prospects who are not necessarily current patients. CRM software helps businesses manage accounts and having something like this to help me manage my community contacts would be helpful. This would truly make ChiroTouch a complete software system package. There are ways to do this through Excel, but it is time consuming to set it up. Review collected by and hosted on G2.com. Recommendations to others considering ChiroTouch: Probably a good decision to go with Chirotouch. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? Customization, programming, button structures. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 10/17/2017 "Great serivce, for the cost" 4.5/5 What do you like best about ChiroTouch? We love how seamlessly it helps our office run. We have tried most of the applications they offer and we end up purchasing them all because of how much they help our office run. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? There aren't too many things we dislike, the cost is high so there is that. It could be more affordable, but they are really charging for what you get. I dont like that we have down time we have updates. Review collected by and hosted on G2.com. Recommendations to others considering ChiroTouch: Chirotouch is constantly improving and thats a part of why we enjoy the software, is that its always getting better. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? Chirotouch does everything, front and back of house. We use to to check people in, send codes, send out insurance, check out patients. Scheduling, emails, billing. chirotouch does it all! Review collected by and hosted on G2.com. Show More 10/25/2017 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Magen A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Magen A.") MA Magen A. Front Desk Administrator Health, Wellness and Fitness Small-Business (50 or fewer emp.) 1/14/2018 "Over all its helpful" 3.5/5 What do you like best about ChiroTouch? Quick buttons to allow us to select common issues or charges. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? It glitches pretty often making work hard at times since everything we do is through ChiroTouch. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? Everything is in one system and easy to get to on any computer. Review collected by and hosted on G2.com. Show More 1/18/2018 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Tara G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tara G.") TG Tara G. Cinically Certified Chiropractic Assistant Small-Business (50 or fewer emp.) 10/30/2017 "My ChiroTouch Experience" 5/5 What do you like best about ChiroTouch? ChiroTouch is user friendly. You can learn quickly even if you have no experience in the medical field. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? I dislike that there are no calling systems that are set up to contact patients and remind them of upcoming appointments. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? We are solving the problem of knowing when care plans are abi to expire or what preferences of patients are by using the alert portion of the patient profiles for when they arrive in the office. There are many benifits to ChiroTouch but I think it being user friendly as well as being able to navigate through the platforms with understanding are the most important things to highlight. Review collected by and hosted on G2.com. 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