--- title: ChiroTouch Reviews meta\_title: 'ChiroTouch Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 74 reviews by the users' company size, role or industry to find out how ChiroTouch works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 74 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Specialty Practice Management url: https://www.g2.com/categories/specialty-practice-management --- ### ChiroTouch Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Mariz with ChiroTouch to be **extremely helpful** , complementing her great attitude and support. [(1 mentions)](https://www.g2.com/products/chirotouch/reviews?filters%5Bsentiment_snippet%5D=2278673&qs=pros-and-cons#reviews) Users commend the **professionalism of staff** at ChiroTouch, highlighting their helpfulness and positive attitude. [(1 mentions)](https://www.g2.com/products/chirotouch/reviews?filters%5Bsentiment_snippet%5D=2278694&qs=pros-and-cons#reviews) ### Top Pros or Advantages of ChiroTouch ##### 1. Helpful Users find Mariz with ChiroTouch to be **extremely helpful** , complementing her great attitude and support. [ See 1 mentions ](https://www.g2.com/products/chirotouch/reviews?filters%5Bsentiment_snippet%5D=2278673&qs=pros-and-cons#reviews) See Related User Reviews ![Cary B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cary B.") CB Cary B. Small-Business (50 or fewer emp.) 5.0/5 "Mariz" What do you like about ChiroTouch? Mariz with Chirotouch is always very helpful and has a great attitude! ##### 2. Staff Professionalism Users commend the **professionalism of staff** at ChiroTouch, highlighting their helpfulness and positive attitude. [ See 1 mentions ](https://www.g2.com/products/chirotouch/reviews?filters%5Bsentiment_snippet%5D=2278694&qs=pros-and-cons#reviews) See Related User Reviews ![Cary B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cary B.") CB Cary B. Small-Business (50 or fewer emp.) 5.0/5 "Mariz" What do you like about ChiroTouch? Mariz with Chirotouch is always very helpful and has a great attitude! ## Top-Rated Alternatives [ ![Epic](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Epic") Epic 4.2/5(938) ](https://www.g2.com/products/epic/reviews) [ ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron") Carepatron 4.5/5(700) ](https://www.g2.com/products/carepatron/reviews) [ ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)") Tebra (previously Kareo + PatientPop) 4.1/5(260) ](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) [ View All Alternatives ](https://www.g2.com/products/chirotouch/competitors/alternatives) ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 11/18/2018 "Good for storing information" 4/5 What do you like best about ChiroTouch? I like that ChiroTouch allows the user to put in micros and use different pre programmed sentences Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? I find that ChiroTouch seems to go offline a lot and take a very long time to load, resulting in having to log in and out multiple times before being able to access information Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? ChiroTouch allows me to quickly access information on any patient, schedule quickly, and not have to dig through multiple files to find what I need. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 11/19/2018 "generally decent and user friendly. Weekly minor problems. " 3.5/5 What do you like best about ChiroTouch? Chiro Touch is very easy to navigate, makes work easy and fast Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? Every week we get kicked out of the program for a "network connection" issue that only seems to affect this program and not any others. Review collected by and hosted on G2.com. Recommendations to others considering ChiroTouch: It is a great program, definitely worth it. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? It makes patient notes that are typically time consuming quick and easy. We can access patient files and content much faster than paper charts and make updates in real time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Lena K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lena K.") LK Lena K. Licensed Massage Therapist Health, Wellness and Fitness Small-Business (50 or fewer emp.) 11/23/2018 "Easy, helpful" 2.5/5 What do you like best about ChiroTouch? It's very easy to use. We were using kareo but there were to many issues Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? I didn't really have to many issues at this time. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? Access to histories and help Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 11/17/2018 "Effective, but poor connection " 3.5/5 What do you like best about ChiroTouch? ChiroTouch is user friendly and intuitive Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? The app would be disconnected from the WiFi 75% of the time I and the chiropractors tried to use it. There’s something wrong with the ability to maintain connection, it seems. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? ChiroTouch makes taking pictures for patients’ accounts and uploading them so much faster, and taking SOAP notes is so quick and easy Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite KC Kambra C. Small-Business (50 or fewer emp.) 9/11/2018 Business partner of the seller or seller's competitor, not included in G2 scores. "Best system I’ve used" 5/5 What do you like best about ChiroTouch? My favorite part about the system is how easy it is to navigate Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? How the system constantly gives me error messages when trying to open the server Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? I realized you have to be patient with the system because if you are moving to quickly, it will freeze Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 11/4/2018 "The software can glitch after an upgrade. " 2.5/5 What do you like best about ChiroTouch? I like the layout and the functions of the software. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? Every time there is an update the system glitches and shuts down and causes long delays in the patient care. Review collected by and hosted on G2.com. Recommendations to others considering ChiroTouch: It is an easy to use program but the glitching can hinder operations. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? All of the functions from scheduling, billing, and notes are all in the same program. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Travis M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Travis M.") TM Travis M. Director of Social Media Program Development Small-Business (50 or fewer emp.) 2/4/2018 "The worst customer service I've ever experienced. I'd rather go to the DMV or court." 0/5 What do you like best about ChiroTouch? That it shuts down. Honestly, while it feels cheap, it does most of what it promises most of the time successfully. It does handle whos checked in vs in the room vs done pretty well, and the scheduler handles multiple doctors well, as long as you are fairly careful scheduling. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? Current issue (detailed after) serious enough to cause financial patient info issues aside, They fail at most of what they do. You cannot get a manager or help, I've been trying for 6 months. The program is slow, clunky, and awkward. The scheduler scroll wheel defaults to changing doctors, so it misschedules people once every other day or so, and we spend time correcting it each day. The checkout area pauses for 3-5 seconds every time you post something. The patient management gets messed up if you actually click on the search bar instead of just typing. Inventory cant handle more than 100 items, so if you do you have to scroll to the bottom, and it adds 100. So for 500 items, you have to scroll to the bottom, wait, scroll to bottom, wait, 5x times. The new update changed the layout, except only cosmetically. It now looks like html5's generic style. No seriously, it looks about as good as a web form. As for my issue: The internal payment system that they run messed up and took someone payment but applied a debt. I can't change or delete it, and its been since august that this difference of $473 is on a patients account, and they won't change it. They told me in september (30 days after, a dozen calls later) that its a known issue, and they are patching it and will update me. Well, countless calls from my side later, they updated it a month ago, but it didn't fix the number. We are now in 2018 and we still cant get an accurate report from the system because of it. So, lets say they want a copy of their billing of 2017. I cant give it to them without handwriting things on it, or recreating their entire history day by day, item by item. I've asked and asked, and left messages, and never a call back. Please don't support them, I regret our purchase. Review collected by and hosted on G2.com. Recommendations to others considering ChiroTouch: Unless you have a very simple-standard office, don't. Its prickly, awkward, and requires learning of its quirks. If you want some feature outside the normal bounds, supposedly they have it, but not in my experience. When talking to them, I would be very careful to ask HOW the software handles functionality x, y, or z. rather than accept a "Of course it does that!". Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? They are supposed to support our front desk staff with scheduling, billing, and reporting. Scheduling is decent but has a lot of easy mistakes to make. Billing functions well enough, glitch aside. Generating reports is nice for the doctors, and it does well for printing, but it doesn't export data in excel tables, requiring a lot of cleanup. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 4/30/2018 "Works well once everything is set up, but pricy" 4/5 What do you like best about ChiroTouch? There is a lot that this program can do. Once you have it figured out, it is easy to navigate. Patient information is pretty easily accessible Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? The price. There are several other programs that do just as good of a job, but cost much less. Review collected by and hosted on G2.com. Recommendations to others considering ChiroTouch: It is one of the top options in Chiropractic Software. Many doctors go with it because it is one of the most well known and technology forward options. It is great software but I would encourage doctors to look at their other options. There are several other options that can be more easily programmed to your needs, as opposed to the kind of cookie cutter approach of ChiroTouch. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? This is the main software in the office. We do everything from basic patient information to billing to doctor's notes. It is nice to have everything in one place. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 12/5/2018 "It is fairly easy to use. " 4/5 What do you like best about ChiroTouch? The software is pretty easy to use. They also have great customer service. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? Sometimes we have to restart the server, not sure if it is the actual software though. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? Booking appointments, insurance, billing, etc. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 11/13/2018 "Innovative and Easy" 3.5/5 What do you like best about ChiroTouch? The iPad apps allow very easy mobile use. This speeds our treatments up. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? Sometimes the menus can be a little cluttered and overwhelming. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? The ease of use and speed allows us to see more patients throughout the day. Which means more revenue! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [Medical Practice Management](https://www.g2.com/categories/medical-practice-management)[Medical Billing](https://www.g2.com/categories/medical-billing)[Chiropractic](https://www.g2.com/categories/chiropractic) ##### Explore More [Which digital mortgage closing solutions prevent document delays when LOS integration breaks temporarily?](https://www.g2.com/discussions/which-digital-mortgage-closing-solutions-prevent-document-delays-when-los-integration-breaks-temporarily)[Which admissions and enrollment management platforms deliver conversion metrics and analytics most effectively?](https://www.g2.com/discussions/which-admissions-and-enrollment-management-platforms-deliver-conversion-metrics-and-analytics-most-effectively)[Which cloud directory services simplify managing user access across Windows, macOS and Linux devices from one dashboard without three separate management tools?](https://www.g2.com/discussions/which-cloud-directory-services-simplify-managing-user-access-across-windows-macos-and-linux-devices-from-one-dashboard-without-three-separate-management-tools) [Best third-party supplier risk management software for small business](https://www.g2.com/discussions/best-third-party-supplier-risk-management-software-for-small-business)[Which Oracle Siebel resellers handle complex sales processes and customer management for organisations evaluating enterprise CRM deployments?](https://www.g2.com/discussions/which-oracle-siebel-resellers-handle-complex-sales-processes-and-customer-management-for-organisations-evaluating-enterprise-crm-deployments)[Pros and Cons Details](https://www.g2.com/products/chirotouch/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)