Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Review Meetings and calls"
5/5
What do you like best about Chili Piper?

I can go back and listen to my calls and product demos to see what I can improve on and see if I missed something the customer said to close the sale. Review collected by and hosted on G2.com.

What do you dislike about Chili Piper?

I am new to using it just 3 months so I am not an expert of scripts, setting which type of email to send for the different demos I set up. Example if it is a demo or a follow up call. Review collected by and hosted on G2.com.

Belle K.
BK
Belle K.
Mid-Market (51-1000 emp.)
"Scheduling made easy"
5/5
What do you like best about Chili Piper?

I don't need to coordinate with others. Scheduling a meeting with me can be done within seconds. Review collected by and hosted on G2.com.

What do you dislike about Chili Piper?

When I block time on my calendar for studying or personal reasons, it looks like I am unavailable which affects my IBs. Review collected by and hosted on G2.com.

Sam N.
SN
Sam N.
Compensation Professional
Mid-Market (51-1000 emp.)
"Easy to use"
4.5/5
What do you like best about Chili Piper?

Very easy to use. Love that I have the option of pinning it to my google chrome server as an add on Review collected by and hosted on G2.com.

What do you dislike about Chili Piper?

The meeting buffers... they are great but I wish I could rename them. Like "Prep for call" and "Follow Up Work" Review collected by and hosted on G2.com.

Response from Karah Blandford of Chili Piper

Hi Sam - we're so glad you're seeing value from Chili Piper and it's been easy to use for you and your team!

SJ
Sarah J.
Marketing operations Manager.
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Scheduling Just Got Spicier with Chili Piper."
4.5/5
What do you like best about Chili Piper?

Chili piper has highly robust integration capabilities; we have seamlessly integrated it with google workspace and Slack. Allowing us to easily manage customer and prospect information, schedule meetings, and track lead progress without switching between multiple systems. We have leveraged ChiliPiper's integration with Gmail to schedule conferences and send reminders on the panels easily. It allows booking sessions with clients when various teams in different locations are involved. It also has a user-friendly and simple-to-use interphase, which anyone on the team can easily use despite their skills in using ChiliPiper. The platform has made it easy for us to connect with customers and prospects and track important information about them.

The tool also provides automatic email reminders that are useful in optimizing our sale process, thus reducing the workload and eliminating the need to remember or write down calls by hand with the risk of them being lost. Review collected by and hosted on G2.com.

What do you dislike about Chili Piper?

Chili Piper does not always correctly reflect time zone changes when booking in advance, which may lead to confusion and stress around time changes, especially when booking with international customers. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Game changer for low bandwidth startup"
5/5
What do you like best about Chili Piper?

Chili Piper implementation and support is incredible

Product is easy to use and get started with

Fast time to value

Great value for software Review collected by and hosted on G2.com.

What do you dislike about Chili Piper?

Distro doesn't have as many native integrations as stand alone lead routing products but for he platform value it cannot be beat. Review collected by and hosted on G2.com.

PB
Patrick B.
Business Development Manager
Capital Markets
Mid-Market (51-1000 emp.)
"Chili Piper help take the stress out of scheduling"
4.5/5
What do you like best about Chili Piper?

Chili Piper makes scheduling simple and clear. It has a great user interface, a quick setup process, and offers numerous helpful features like scheduling by appointment type or allowing multiple people to be assigned to a booking. The calendar is also very intuitive, allowing for easy access to all appointments in one place. When on the platform it's a breeze figuring out everything from scheduling an appointment, generating reports, making calls, and responding to emails - making it very easy for staff members to keep up. Review collected by and hosted on G2.com.

What do you dislike about Chili Piper?

When syncing with Outlook or Gmail, my schedule often appears to be off by one hour. The settings appear correct and they will sync back up but sometimes I will open the calender on a different day and my schedule will jump to a different day causing problems with lead management and other tasks. Review collected by and hosted on G2.com.

Response from Karah Blandford of Chili Piper

Hey Patrick! Really appreciate your thorough review of Chili Piper and we're glad to see you've had success implementing CP as part of your tech stack. We're curious to hear more about the issue you're experiencing with the syncing on your calendar. Feel free to reach out to your CSM or email karah@chilipiper.com. We'd be happy to help diagnose the issue and get you on your way to a perfect match on your calendar!

Thanks again for the feedback, it's customers like you who make our day with these positive reviews!

Mary N.
MN
Mary N.
Channel Manager | Review Sites
Mid-Market (51-1000 emp.)
"Great Product"
5/5
What do you like best about Chili Piper?

I currently help over see my conpany's G2 profile and I love that Chili piper integrates with G2. The ease of set up and use was fantastic. It has been a game changer! Review collected by and hosted on G2.com.

What do you dislike about Chili Piper?

I haven't encountered anything that I dislike. Review collected by and hosted on G2.com.

Manish W.
MW
Manish W.
Head of Sales and Marketing
Information Technology and Services
Mid-Market (51-1000 emp.)
"Chili Piper has made our team more productive and efficient!"
4.5/5
What do you like best about Chili Piper?

I like its ability to help our team to manage sales and marketing processes in a more organized and effective way. It also enables better collaboration and coordination among our team members, which can help improve the overall effectiveness of our sales and marketing efforts

It provides a range of customizable features and integrations that can be tailored to our company's specific needs and preferences

Offers a user-friendly interface and easy-to-use tools for our teams. Review collected by and hosted on G2.com.

What do you dislike about Chili Piper?

We risk miscommunications with clients during appointment scheduling or other errors if the software is not used correctly or if there are problems with the data it is working with. Review collected by and hosted on G2.com.

Jitske A.
JA
Jitske A.
Mid-Market (51-1000 emp.)
"easy to schedule meetings with me"
4/5
What do you like best about Chili Piper?

Its easy to send my meeting link and for people to see my availability Review collected by and hosted on G2.com.

What do you dislike about Chili Piper?

The buffers are not mandatory to honour so sometimes people schedule a meeting with me which is back to back to another meerting because they didnt respect the buffers Review collected by and hosted on G2.com.

AB
Anmol B.
Lodging Partner Associate
Enterprise (> 1000 emp.)
"Corporate Life Made Easier & Better Organized"
4.5/5
What do you like best about Chili Piper?

I really enjoy the interface of Chilli Piper. It makes everything look quite simplified & organized & this is what I need during my busy workdays. Something that doesn´t complicate my routine. Review collected by and hosted on G2.com.

What do you dislike about Chili Piper?

I had a little trouble in the beginning regarding the time zones & organizing the meetings at the appropriate hour. This led to a few mismatches & looked less professional on my part. I´d have liked if I could see what time zone the other person is on. Review collected by and hosted on G2.com.