What do you dislike about Chetu?
If you do nothing else, go to Google, type in Broward County Clerks office and put company name Chetu. 181 small businesses have been sued by Chetu when they tried to pull the plug on the relationship. If you were thinking of getting married to someone and found out they had been divorced 181 times, you MIGHT want to rethink it!
So long story short is our company wanted an app built and we Googled some companies and Chetu made a good sales pitch.
Right off the bat I should have noticed some things. Our sales guy in Florida told us our team was a mix of North American and Indian workers. I asked for a North American point of contact as I have had some communications difficulties working with Indian companies many years ago. He guaranteed me that was no problem. Turns out my case manager was someone who moved to Florida from India recently, and was very hard to understand. 100% of my actual team that was doing the work was in India.
Without writing a book, I would summarize that the work was not horrible but not great. It was a lot of 'oh, I didn't know that's what you meant. We will work on that, but in the meantime here is another invoice'.
After a few months of this I told the sales guy I was concerned that the quality of the work was not great, to which he said 'we never promise that you will be happy with the work. You have to pay for their time whether they do good work or not.'
As I reviewed the contract, he was telling the truth. When I told him I would not pay the last invoice since it was for a set of tasks that had already been included several times on previous reports, he told me they would sue me if I didn't. I told him I would pay the invoices when they got it right, and that if some guy came to my house to fix a pipe and I had already paid him three times for it, by the fourth time he should make sure it works.
I was told thats not how they worked. I held out on principle and sure enough, they did sue me. I went to the Broward County Clerks page and saw they have sued over 181 people in the last 5 years for not paying some invoices.
So ask yourself, is there a wide ranging conspiracy to hire them to do work, pay several months of invoices, then suddenly not pay; or is the fact that over 181 companies decided to quit paying them an indication that they don't do great work.
Its in the lawyers hands now, just like happened to all the other companies listed there. After looking on here, Chetu will come on here and argue and threaten to sue for defamation etc....so don't take my word for it. Go look at the long list of lawsuits and decide for yourself.
Also note they sue anyone who posts online that they did not like working with them, so I am doing it no name but go look at the court cases. Its the one place they can't pay people to go post incredibly positive reviews...@G2 team I would be more than willing to corroborate all of this but again don't want anymore legal problems with these people. Review collected by and hosted on G2.com.
Recommendations to others considering Chetu:
Go check public records. They have left a trail of small companies dead or dying. I did hear from an ex Chetu person that they tend to do a decent job with the whale size clients, so it might be better for you than it was for us 181 small companies who got sued on top of not getting good products. Review collected by and hosted on G2.com.
What problems is Chetu solving and how is that benefiting you?
They did solve one problem. We had to close the company due to their lawsuit so I have a lot of time to play cards. Review collected by and hosted on G2.com.
