Nicole B.
NB
Nicole B.
HR & Payroll Specialist
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy Checkr Login Makes Onboarding Documents a Breeze"
4.5/5
What do you like best about Checkr?

The ease of logging into Checkr to get Onboarding documents. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

When the report says it's done even though the second reference never responded. Review collected by and hosted on G2.com.

Response from Damien S. of Checkr
Edit edit

Thank you, Nicole! We're glad logging into Checkr has made getting onboarding documents easy. We also want to acknowledge your note about reports showing as complete before a second reference has actually responded. That's important feedback about how completion status is communicated, and we've shared it with our team to look into. Thanks for taking the time to write this!

Eraina S.
ES
Eraina S.
Director of Administrative Services
Mid-Market (51-1000 emp.)
"Efficient and User-Friendly Background Check Tool with a Need for Transparent Billing"
4/5
What do you like best about Checkr?

I find the Checkr system user-friendly and easy to navigate. Being in HR, where the goal is to move efficiently and accurately, Checkr makes this an easy process. It also integrates with Paylocity with ease. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

I received a significantly increased bill due to several unknown fees. There were several county fees, and we had a plan that was not comprehensive for our bulk background checks. However, Checkr was able to change our contract and lower the rates per background check. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Easy Setup, Intuitive UI, and Fast Help via Chat"
4.5/5
What do you like best about Checkr?

The ease of user interface. I also love the ease of setting up different package configurations, the estimated completion times, and the chat feature for quick help. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

The international background checks have been a headache and being able to get in contact with international support takes a long time! Review collected by and hosted on G2.com.

Response from Damien S. of Checkr
Edit edit

Thank you for the review, and for calling out both what's working and what isn't. It's great to hear the interface, the package configuration setup, the estimated completion times, and the chat support are all making things easier for your team. On the international side, we hear you. International checks can be more complex and slower to turn around, and getting quick support on them should be easier than it has been for you. That feedback is useful and we're sharing it with the right team. If you'd like us to look into the specific international checks or support experience you've run into, please reach out and we'll be glad to help. We appreciate you taking the time to share!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Easy to understand UI, Needs Improvement with Customer Support and Third Party Vendor alignment"
4/5
What do you like best about Checkr?

Newest Dashboard has the ability to save preset filters. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

There will sometimes be out of network drug screens ordered no matter how many times we put in a request not to get these added. It will be helpful if there is a setting so this can be turned off. Review collected by and hosted on G2.com.

Response from Damien S. of Checkr
Edit edit

Thanks for the review, and for coming back to update it. It's good to hear the newest dashboard is working for you, especially being able to save preset filters. On the out-of-network drug screens, that's a specific and fair point, having screens added after you've asked for them not to be is exactly the kind of thing that shouldn't keep happening, and a way to control that would make sense. We're passing this along to the right team. If you'd like us to look into the orders where this happened, our support team would be happy to help. Thanks for taking the time to provide your feedback!

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Seamless Integration, But Needs Automated Checks"
4/5
What do you like best about Checkr?

I like how I can click on the screen and send the applicant a background check without having to go into Checkr directly. The initial setup was also seamless since it was built into my platform. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

I do not like the lack of capabilities to send employees background checks automatically every five years. We have already gotten their permission to run them, so I would prefer if they could be sent automatically rather than requiring employees to log in and reenter their acknowledgment and Social Security number each time. Review collected by and hosted on G2.com.

Response from Damien S. of Checkr
Edit edit

Thank you for sharing this! We're glad the direct integration with your platform has made onboarding more efficient, letting you send background checks without leaving your own screen. We also hear your feedback on wanting recurring checks to run automatically every five years rather than requiring re-entry each cycle, and we've shared that with our team. Thanks for taking the time to write this!

Heather V.
HV
Heather V.
Nampa Espanol welcome team
Mid-Market (51-1000 emp.)
"Efficient and Easy for Volunteers to Navigate"
4/5
What do you like best about Checkr?

It’s efficient and is easy for our volunteers to navigate Review collected by and hosted on G2.com.

What do you dislike about Checkr?

I don’t like that sometimes the profiles don’t link Review collected by and hosted on G2.com.

Response from Damien S. of Checkr
Edit edit

Thank you for sharing this, Heather! We're glad Checkr has been efficient and easy for your volunteers to navigate, especially for work as important as screening those who serve with children. We also want to acknowledge your note about profiles sometimes not linking. That's helpful feedback, and we've shared it with our team as we keep working to improve that experience. Thanks again for taking the time to write this!

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Concise Reports and a User-Friendly Experience"
5/5
What do you like best about Checkr?

Reports are concise; it only takes a few clicks to navigate and/or submit; user friendly. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

I have not encountered anything that I have disliked so far. Review collected by and hosted on G2.com.

Response from Damien S. of Checkr
Edit edit

Thank you for sharing this! We're glad Checkr's reports have been concise and easy to submit, and that faster results have helped shorten your new-hire time span compared to other platforms you've used. We really appreciate you taking the time to share this!

Kenzie S.
KS
Kenzie S.
HR Director
Mid-Market (51-1000 emp.)
"Fast, Easy-to-Use, and Great Reporting"
5/5
What do you like best about Checkr?

Effective, fast and easy to use. Great reporting. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

No current dislikes about Checkr or its system Review collected by and hosted on G2.com.

Response from Damien S. of Checkr
Edit edit

Thank you, Kenzie! We're glad Checkr's been effective, fast, and easy to use, with reporting that's worked well for your team. We really appreciate you taking the time to share this!

Ellie R.
ER
Ellie R.
Small-Business (50 or fewer emp.)
"Effortless Background Checks with Seamless ATS Integration"
5/5
What do you like best about Checkr?

I like that Checkr integrates into our ATS and reports come back quickly. The process is easy as applicants are sent a link automatically from our system, so we don't have to manually input information. It makes ordering checks simple and helps us stay in compliance. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

Sometimes there are holds on certain people's background checks if they need to complete more than one within a 30-day time frame. Review collected by and hosted on G2.com.

Danielle S.
DS
Danielle S.
Senior Recruiter
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Fast, Efficient ATS Integration That Delivers"
4.5/5
What do you like best about Checkr?

Fast, efficient and can integrate with ATS Review collected by and hosted on G2.com.

What do you dislike about Checkr?

Wish there was more tiered options with pricing and such Review collected by and hosted on G2.com.

Response from Damien S. of Checkr
Edit edit

Thank you for the review, Danielle! We're glad Checkr has been fast, efficient, and easy to integrate with ATS. We also hear your interest in more tiered pricing options, and we've shared that with our team. Thanks for taking the time to share this!