Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Easy Setup with Detailed Background Checks"
4.5/5
What do you like best about Checkr?

I really like that Checkr is very easy to use and that they often ask for feedback from users. They're also very detailed when it comes to Pro's information, which I find valuable. The search results they provide are very detailed, which helps a lot. The initial setup was easy, and there were no issues encountered. I appreciate that Checkr listens to end-users, and it's really helpful for our specific needs. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

The interface or UI/UX. I think it works fine as it is now but I think it could be improved, especially for those results who have completed a check multiple times. Review collected by and hosted on G2.com.

Response from Damien S. of Checkr

Thank you for the detailed feedback! We're glad the initial setup was smooth and that Checkr's search results give you the detail you need to verify your Pros' history with local jurisdictions. We also appreciate your note on the interface. We're always looking to improve there, so thank you for calling it out. We appreciate you taking the time to leave this review!

Alli W.
AW
Alli W.
Kids Ministry Director
Small-Business (50 or fewer emp.)
"Easy Background Checks with Flexible Screening Levels"
4.5/5
What do you like best about Checkr?

It’s very easy to run background checks and view the results. I also appreciate that Checkr offers different levels of background checks, depending on what I need. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

The cost is starting to climb to be pretty high. Review collected by and hosted on G2.com.

Response from Damien S. of Checkr

Thank you, Alli! We're so glad Checkr has made it easy to run background checks and view results at the level you need, and that it's helped you keep kids safe while giving parents peace of mind at drop-off. We also hear your note on rising costs, and we appreciate you sharing that alongside everything that's working well. Thanks for taking the time to write this!

D'Lane T.
DT
D'Lane T.
Mid-Market (51-1000 emp.)
"Seamless Drug Screening Solution"
5/5
What do you like best about Checkr?

I like Checkr's ease of ordering. It's convenient because I can send an order to a clinician, they fill out all their personal information, and usually, we have the UDS report within 2 to 4 days. Checkr serves as a one-stop shop for all our clinicians, regardless of their location, which is a big plus. The initial setup was seamless, and we have also integrated Checkr with our ATS system, Zoho Recruit. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

At this point, we are completely satisfied with Checkr. Review collected by and hosted on G2.com.

Response from Damien S. of Checkr

Thank you, D'Lane! We're glad Checkr has made drug screening so seamless, from easy ordering to fast turnaround for your clinicians across every location. It's great to hear the Zoho Recruit integration and switch from multiple providers has streamlined things for your team. Thanks for taking the time to share this!

JV
Jennifer V.
Administrative Assistant
Mid-Market (51-1000 emp.)
"Checking Backgrounds With Checkr"
5/5
What do you like best about Checkr?

I like that they upload results into Planning Center quickly and that I can send the link to a new employee or volunteer directly from Planning Center. I also like that they remind the employee/volunteer to complete the background. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

Nothing! I like that they keep implementing new ways to help us navigate the onboarding process! Review collected by and hosted on G2.com.

Response from Damien S. of Checkr

Thank you for the review, Jennifer, and for coming back to update it. It's great to hear the Planning Center integration is working well for you, from the quick upload of results to sending links and the candidate reminders that keep onboarding moving. We're glad Checkr is making your screening efficient and keeping everything in one place, and we appreciate you taking the time to share!

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Fast, Simple, and Reliable Background Checks"
5/5
What do you like best about Checkr?

What I like best about Checkr is how fast and easy it makes the whole background check process. It’s very straightforward to use, and I can quickly see where each candidate is in the process without having to chase updates. It also saves a lot of time compared to more manual methods, which really helps keep things moving during hiring. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

One thing that could be improved is the level of detail and clarity in some reports—sometimes they require a bit of extra review or interpretation. It would also be helpful to have more flexibility with notifications and status updates, so it’s easier to stay on top of changes without checking the platform manually.

Overall it works well, but a bit more transparency and customization would make it even more efficient. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Streamlined Background Checks with Exceptional Simplicity"
5/5
What do you like best about Checkr?

I like that Checkr is simple. The understandable and repeatable rates make it easy to use and budget for, which is important as everyone looks at costs. It also makes processing numerous applicants at once really easy, freeing up our HR team to do other work. The setup was extremely easy and intuitive, which I appreciate. I find Checkr easy to use and delivering great results that save a lot of time and money. The previous provider had gaps in customer service and responsiveness, but Checkr has solved those issues. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

I'm not sure of anything Checkr can do that it can control. Sometimes the background checks take a while. Usually, that's because the jurisdictions, the courts that have to have records pulled typically have backups or delays. Providing records to Checkr is sometimes delayed due to these external factors. Review collected by and hosted on G2.com.

Response from Damien S. of Checkr

Thank you for the thoughtful review! We're glad Checkr's pricing and setup have been simple and repeatable for your team, and it's great to hear the platform has freed up your HR team's time while improving on your previous provider's responsiveness. We really appreciate you recognizing that some turnaround delays come down to jurisdictions and court backlogs outside our control. Thanks for sharing this!

Alex K.
AK
Alex K.
Mid-Market (51-1000 emp.)
"Seamless Background Checks with Top-Notch Support"
5/5
What do you like best about Checkr?

I like how Checkr is simple to use and integrates with our HRIS system. The support team is easy to reach, and they even set up the system for us, which made the initial setup very easy. I appreciate that Checkr automatically sends invites to employees when they are hired, and we get the results back in a matter of days, which saves our team from having to do this manually. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

I don't have anything I don't like at this time. Review collected by and hosted on G2.com.

Response from Damien S. of Checkr

Thank you, Alex! We're glad Checkr's been simple to use and integrates well with your HRIS system, and that our support team made the initial setup easy. It's great to hear the automatic invite sending and fast turnaround have saved your team from manual work. Thanks for taking the time to share this!

Valerie V.
VV
Valerie V.
Talent Acquisition Specialist
Mid-Market (51-1000 emp.)
"Seamless ATS Integration, But Slow Results"
3.5/5
What do you like best about Checkr?

I appreciate that Checkr allows me to send background checks directly through my ATS, which makes the process easier to navigate. It reduces the time and hassle of having to log in to another platform and manually input all the candidates' information. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

The time it takes to get results back can be problematic, as there are times we've had to wait 2 weeks. This delays the hiring process and the potential loss of candidates due to the slow process of getting background checks back. Review collected by and hosted on G2.com.

Response from Damien S. of Checkr

Thank you for the review, Valerie, and for the detail on both what's working and what isn't. It's great to hear the ATS integration is saving you the hassle of a separate login and manual data entry, since that's exactly what it's built to do. On turnaround, we hear you. Completion times can vary quite a bit depending on which searches are run and how quickly the underlying sources, like individual courts, return records, and we're continually working to make that faster where we can. If it would help, we can look at what's driving the timelines on your specific searches and packages. Feel free to reach out at any time. We appreciate you taking the time to share your thoughts!

Veronica C.
VC
Veronica C.
Human Resources Administrative Assistant
Mid-Market (51-1000 emp.)
"Inconsistent Speed, Room for Improvement"
3/5
What do you like best about Checkr?

I like that Checkr is quick sometimes. It's convenient because if someone goes today, they're good for tomorrow. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

I find that it takes too long for backgrounds to be cleared with Checkr. Review collected by and hosted on G2.com.

Response from Damien S. of Checkr

Thank you for sharing this, Veronica. We hear that turnaround time has been inconsistent, quick in some cases but generally too slow when it comes to clearing background and drug screenings. That's the kind of feedback we want, and we've shared it with our team to look into. Thanks for taking the time to write this!

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"User-Friendly UI and Fast, Helpful Support—Checkr Delivers Every Time"
5/5
What do you like best about Checkr?

Checkr's UI/ UX is super user friendly, their chat support is always fast and helpful and I have never had an issue with the performance of the platform in the hundreds of background checks I have facilitated. Review collected by and hosted on G2.com.

What do you dislike about Checkr?

There is nothing I currently dislike about Checkr, it checks all of my boxes and I have never had desire to switch to another platform Review collected by and hosted on G2.com.

Response from Damien S. of Checkr

Thank you for sharing this! We're glad Checkr's UI has been user-friendly and that chat support has consistently been fast and helpful across hundreds of background checks. We really appreciate you taking the time to write this!