---
title: Checkr Reviews
meta_title: 'Checkr Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 456 reviews by the users' company size, role or industry
  to find out how Checkr works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 456
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: Pre-Employment Screening
  url: https://www.g2.com/categories/pre-employment-screening
---


# Checkr Reviews
**Vendor:** Checkr, Inc  
**Category:** [Background Check Software](https://www.g2.com/categories/background-check)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 456
## About Checkr
Checkr is the AI verification platform for high-stakes decisions. Checkr AI decodes messy, fragmented, hard-to-verify information about people, and delivers clear answers about a person&#39;s identity, background, and credentials. Trusted by more than 140,000 customers globally across employment, mortgage, and tenant verifications, Checkr helps businesses and individuals make more confident decisions. Checkr has offices in San Francisco, CA; Denver, CO; and Santiago, Chile. Learn more at: checkr.com.



## Checkr Pros & Cons
**What users like:**

- Users find Checkr to have **ease of use** , benefiting both employers and candidates with its user-friendly interface. (98 reviews)
- Users value the **speed and thoroughness** of Checkr&#39;s background checks, enhancing efficiency in the hiring process. (71 reviews)
- Users appreciate the **speed and ease of use** with Checkr, enjoying quick integration and fast candidate processing. (47 reviews)
- Users value the **seamless integrations** Checkr offers, enhancing efficiency and flexibility across various platforms. (37 reviews)
- Users praise Checkr&#39;s **helpful customer support** , facilitating a user-friendly experience and reliable background checks. (30 reviews)
- Users highlight Checkr&#39;s **time-saving efficiency** , streamlining background checks and allowing faster hiring of top candidates. (29 reviews)
- Users appreciate the **easy integrations** of Checkr, streamlining background checks with seamless connections to existing systems. (28 reviews)
- User Interface (26 reviews)
- Helpful (24 reviews)
- Users value the **time-saving efficiency** of Checkr, enabling quick completion of onboarding tasks with minimal effort. (22 reviews)

**What users dislike:**

- Users express frustration over **poor customer support** , citing delayed responses and unresolved issues with background checks. (28 reviews)
- Users face **process delays** with Checkr, experiencing slow responses and prolonged verification stages. (27 reviews)
- Users often face **delays** with Checkr, lacking visibility into causes and requiring resubmissions for retests. (24 reviews)
- Users find a **lack of clarity** with Checkr&#39;s background checks and confusing instructions for mandatory fields and addons. (17 reviews)
- Users find Checkr&#39;s **unclear information** on background checks and requirements frustrating and non-intuitive. (14 reviews)
- Users find the **slow checks** frustrating, often experiencing delays in background and employment verification processes. (13 reviews)
- Users experience **slow performance** with Checkr, facing delays in receiving results and support responses. (11 reviews)
- Expensive (9 reviews)
- Limited Access (9 reviews)
- Usability Issues (8 reviews)

## Checkr Reviews
  ### 1. Fast, Affordable Background Checks, Highly Recommend

**Rating:** 5.0/5.0 stars

**Reviewed by:** tammy g. | Firm Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Checkr?**

It’s quick and easy to get background checks. It's very affordable. You can customize what need by role or individual.

**What do you dislike about Checkr?**

No phone number to call for help so you’re stuck with delayed response.

**What problems is Checkr solving and how is that benefiting you?**

Quick and efficient background checks for potential employees. The inclusion of reference and education verification is very efficient.

**Official Response from Damien S.:**

> Thanks so much for the great feedback, Tammy! We're glad the platform has made screening quick, affordable, and easy to customize by role, and it's great to hear the reference and education verification piece has been a real time-saver for your team. We also want to acknowledge your note about not having a phone line to call. That's helpful feedback, and we've passed it along to our team as we look at ways to make support more accessible. Thanks again for choosing Checkr!

  ### 2. Comprehensive, accurate results, and quick turnaround for background checks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley P. | HR Manager, Maritime, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2025

**What do you like best about Checkr?**

After using multiple services over 25 years in HR, Checkr has the most thorough, accurate, easy to read, cost effective, and timely turnaround of any background checking company I've used.

**What do you dislike about Checkr?**

The only downside to Checkr is that if there are any discrepancies in the background report, they close out the report before I can submit supporting documentation from a potential new hire and so I have to re-run the report, pay for it again to be able to submit supporting documentation to address the "red flag" the found that says to "review."  When I contacted Customer Service asking why they close out the report before having a chance to submit supporting documentation for the item needed to be reviewed, they said it was just what they do and I have to run the report again.

**What problems is Checkr solving and how is that benefiting you?**

We run a VERY thorough background check on all potential new hires due to the confidential nature of some of our projects in the maritime industry. Employees will be privy to projects that require they have a clean record so they can drive a company vehicle, access military sites/vessels, have access to a company credit card, and be able to board high profile yachts.

  ### 3. Easy to understand UI, Needs Improvement with Customer Support and Third Party Vendor alignment

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2023

**What do you like best about Checkr?**

Newest Dashboard has the ability to save preset filters. 

**What do you dislike about Checkr?**

There will sometimes be out of network drug screens ordered no matter how many times we put in a request not to get these added. It will be helpful if there is a setting so this can be turned off. 

**What problems is Checkr solving and how is that benefiting you?**

Background Check is scalable and connected using an API which automates our background check ordering process. Same goes for drugscreens.

**Official Response from Damien S.:**

> Thanks for the review, and for coming back to update it. It's good to hear the newest dashboard is working for you, especially being able to save preset filters. On the out-of-network drug screens, that's a specific and fair point, having screens added after you've asked for them not to be is exactly the kind of thing that shouldn't keep happening, and a way to control that would make sense. We're passing this along to the right team. If you'd like us to look into the orders where this happened, our support team would be happy to help. Thanks for taking the time to provide your feedback! 

  ### 4. Lacking Support, Minimal Positives

**Rating:** 0.0/5.0 stars

**Reviewed by:** Amber A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 08, 2026

**What do you like best about Checkr?**

I appreciate the ability to see clear insights into the background checks. It was relatively easy to set up with just an API key. Checkr integrates with Lever and Drata, which is important to us.

**What do you dislike about Checkr?**

The support for Checkr is virtually useless or nonexistent. You can't reach anyone via phone since they don't provide phone support. Almost all support is outsourced, meaning most of the time, chat support results in an 'escalation' because the chat support person isn't equipped to handle issues. Recently, a background check was at a standstill, and I had to reach out multiple times first to be told, everything was working as usual and to be patient. After a third follow up, I was finally told it needed to be re-ordered because of an error based on candidate input which could have been caught weeks prior.   Another issue is with document verification; a candidate uploaded clearly doctored documents which were approved by the reviewers. When I reached out, support had to escalate, and eventually, I was told they do not review documents for fraud. There's also no transparency into how 'cleared by internal review' works. Too much of the support is outsourced or unhelpful.

**What problems is Checkr solving and how is that benefiting you?**

Checkr helps us vet candidates, stay compliant, and gain insights into their backgrounds.

  ### 5. User-Friendly Platform with Slow Turnaround Times

**Rating:** 2.0/5.0 stars

**Reviewed by:** Anna B. | People and Culture Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about Checkr?**

I find Checkr to be user-friendly and easy to use.

**What do you dislike about Checkr?**

Turnaround times can sometimes be slow, and customer service sucks. No dedicated customer success manager if you don't spend a certain amount of money, and you are forced to chat with an AI bot. When I've actually spoken to their human customer support team, they haven't been much more helpful.

**What problems is Checkr solving and how is that benefiting you?**

I use Checkr for background and credit checks. The platform is user-friendly and easy to use.

  ### 6. User-Friendly and Efficient, But Needs Better Phone Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexandra V. | People Business Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Checkr?**

Checkr is very user friendly, both from an admin as well as candidate experience. It is easy to navigate and really efficient.

**What do you dislike about Checkr?**

Checkr has a chat option for support, but it would be nice to have a dedicated phone number to call for more immediate assistance.

**What problems is Checkr solving and how is that benefiting you?**

Checkr has reduced the time to process background checks. It has drastically improved the employee experience, and it makes it easy to get the required information and clear employees to start more quickly.

  ### 7. Horrendous Customer Support and Usable International Checks — Feels Like a Scam

**Rating:** 0.0/5.0 stars

**Reviewed by:** Patty Y. | People Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 09, 2025

**What do you like best about Checkr?**

Checks in the US have worked well for us, haven't really had any issues and have been

**What do you dislike about Checkr?**

Our team has encountered significant challenges using Checkr’s international background check services, and unfortunately, the experience has raised serious concerns about reliability and customer support.

Key issues:

Lack of Proactive Communication: When a background check was initially suspended, no notice or explanation was provided. The candidate was not informed that additional information was needed, and we were left guessing what went wrong. No communication made leading up to the suspension.

Inaccurate Support Guidance: Support misidentified the candidate’s country of origin, (Kept referring to Belarus as Belgium) and referred us to incorrect procedures, and failed to address the underlying cause of the issue. This led to us resubmitting the same check without any improvement in outcome.

Inability to Resolve Internal Errors: The same background check was suspended twice. Despite Checkr being the one to suspend it, we were told it could not be reversed. At no point did anyone take ownership or provide a viable path forward.

No Follow-Up or Escalation: After reaching out for over a month — including multiple requests for an ETA — we received no updates, no resolution, and no credits for failed checks, althought working with a support agent who claimed that they were not getting anywhere with their internal engineering team for a resolution.

At this point, our only recourse to hold off payment. This situation has demonstrated that Checkr’s international capabilities are not only limited but unsupported by a responsive or accountable support structure. After reaching out to their billing team, we were once again redirected to the original support agent who never resolved our issue and never responded to our email.

If your organization operates globally or requires dependable customer service, we recommend evaluating alternative vendors.

**What problems is Checkr solving and how is that benefiting you?**

Assessing new hire background checks.

  ### 8. Seamless ATS Integration and Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.)

**Reviewed Date:** January 13, 2026

**What do you like best about Checkr?**

Checkr integrates well within our ATS. The UI is also very intuitive. We have hundreds of background packages and they are able to accomodate them. Their customer support is very responsive.

**What do you dislike about Checkr?**

Sometimes when needing to reorder occupational health screenings it can be a bit clunky. We have clients with a large number and it only allows 5 at a time. The communication with TB results is lacking as well.

**What problems is Checkr solving and how is that benefiting you?**

Running and reviewing background checks. I am satisfied with the ease of use.

  ### 9. Easy Navigation and Fast, Helpful Customer Service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Checkr?**

The platform is straightforward to navigate, and I have found the customer service to be both prompt and helpful.

**What do you dislike about Checkr?**

It can be a bit unclear why checks are pending for long periods of time sometime, but the customer service team can typically help determine the hold up.

**What problems is Checkr solving and how is that benefiting you?**

We no longer have to manually input any information, as Checkr integrates seamlessly with our ATS/HRIS, keeping all our data centralized and helping to accelerate the onboarding process.

  ### 10. Wide Screening Options and Fast Results with Excellent Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shannon F. | Staffing Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2025

**What do you like best about Checkr?**

Lots of screening options to choose from, quick results, and customer service is helpful.

**What do you dislike about Checkr?**

Occasionally, there will be issues with reports downloading, but customer service is helpful in resolving it quickly.

**What problems is Checkr solving and how is that benefiting you?**

Background checks, urine drug screens, employment, and education verification. Saves us a lot of time!

  ### 11. Sr. Employee Engagement Specialist

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sakshi  S. | Employee Engagement speclist, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2025

**What do you like best about Checkr?**

Speed and Efficiency, User-Friendly Interface,Compliance: Checkr ensures that all background checks comply with legal regulations, including FCRA (Fair Credit Reporting Act), EEOC (Equal Employment Opportunity Commission), and state-specific laws. This reduces the risk for employers and helps them stay compliant during the hiring process.Customizable Reports: Checkr provides flexible reporting options, allowing employers to tailor the checks they perform based on specific hiring needs. This could include criminal background checks, identity verification, driving history, or employment verification, among others.

**What do you dislike about Checkr?**

1, ETA take to long sometimes, 2-We don't have direct contact details we need reach out vis emails, 3 Support response is slow.

**What problems is Checkr solving and how is that benefiting you?**

It helps in BGC for different clients, we can run multiple BGC, its user friendly, We have different reports for different states. We have downloaded the data whenever needed.

  ### 12. Simple and supportive process. All around good.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2026

**What do you like best about Checkr?**

Easy user interface for both backend users and candidates submitting their background check.

**What do you dislike about Checkr?**

Sometimes the support can be a bit delayed.

**What problems is Checkr solving and how is that benefiting you?**

Our team is using the tool easier with less questions and headaches than HireRight.

  ### 13. reference

**Rating:** 4.5/5.0 stars

**Reviewed by:** Susan  F. | HR DIRECTOR, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2023

**What do you like best about Checkr?**

quick to respond with results; as well as quick to respond if we have questions on a delay or a particular result.

**What do you dislike about Checkr?**

would like the ability to speak to a person live, rather than just chat or email

**What problems is Checkr solving and how is that benefiting you?**

verifyring SS numbes and criminal history is primarily important to us.

  ### 14. President

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad

**Reviewed Date:** January 16, 2026

**What do you like best about Checkr?**

Relatively quick check and getting the report on MVR for commercial drivers

**What do you dislike about Checkr?**

Not having a real human in customer service phone support

**What problems is Checkr solving and how is that benefiting you?**

Checking the drivers history on potential hiring candidates

  ### 15. cool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction

**Reviewed Date:** December 27, 2025

**What do you like best about Checkr?**

It's quick and easy and it integrates with Bamboo

**What do you dislike about Checkr?**

you have to reach out to support for access to certain things and it's not spelled out that well for users

**What problems is Checkr solving and how is that benefiting you?**

onboarding

  ### 16. No customer service representatives available to assist users with problems website.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Veterinary

**Reviewed Date:** October 16, 2025

**What do you like best about Checkr?**

At this point, there is not much I like about the user interface.

**What do you dislike about Checkr?**

Website and the ability to get in touch with anyone to assist with questions regarding our service.

**What problems is Checkr solving and how is that benefiting you?**

Unable to troubleshoot why our applicants are not receiving invitations to submit their information to run a background check.  This has impacted our business by losing candidates

  ### 17. Good performance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manisha S. | Lead Employee Engagement Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2025

**What do you like best about Checkr?**

Checkr is a software that helps in quick, clear, and reliable background check services. It makes the process easy to detect the criminal check and drug results properly. Very easy to use and understand.

**What do you dislike about Checkr?**

I think sometimes the customer support can be slow, which leads to users getting annoyed when they're trying to resolve issues quickly.

**What problems is Checkr solving and how is that benefiting you?**

Checkr helps to keep us in compliance and also a save timing process. The accuracy of getting results from Checks is very quick which helps the hiring process more comfortable.

  ### 18. Great quick and easy check, but be careful with results

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2025

**What do you like best about Checkr?**

I was offered to use Checkr through our HCM software, and the integration was seamless. Requesting a pre-employment background check and annual MVR check on our fleet staff is super simple with quick turnaround times.

**What do you dislike about Checkr?**

If something comes back on the background check report, there is no customer support. The report is not reviewed or investigated by a person, and thus, there is no one who can help with further inquiries on the details of the record. The only suggestion they had to offer was to purchase another report.

**What problems is Checkr solving and how is that benefiting you?**

Checkr makes it simple to order background pre-employment screenings and MVR checks.

  ### 19. Deceptive pricing and services

**Rating:** 0.5/5.0 stars

**Reviewed by:** Joe G. | controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2024

**What do you like best about Checkr?**

They're team will follow up quickly with potential upcharges for services you don't want

**What do you dislike about Checkr?**

They made promises on services that they adveristed but didn't either include in the actual background checks. They also will try to lock you in for long term agreements when the per check service is cheaper and flexible. They also won't honor contract changes made in accordance with the MSA. I would highly suggest to stay away from this service and customer support and lack of ease of use.

**What problems is Checkr solving and how is that benefiting you?**

It was suppose to be the best in class service, but was not reliable where I was able to find public information on individual's criminal records that was not found although we paid for that service.

  ### 20. Easy to use, can sometimes take a while...

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 19, 2024

**What do you like best about Checkr?**

I like that the design is straightforward and easy to fill out. It for the most part does not have any bugs or glitches when entering in a client's information. I have to use it weekly and it's nice to easily switch back and forth between different profiles to check on multiple candidates.

**What do you dislike about Checkr?**

I dislike that sometimes for even small county searches that it can take weeks to come back. I work with people who are offered time sensitive offers and sometimes with how long the check takes to come back, I have had to have candidates lose out on opportunities because it wasn't back in time. Also, sometimes candidates will have their SSN trace make them suspended and it is no fault of the candidate and it is very hard to reach support with this issue.

**What problems is Checkr solving and how is that benefiting you?**

We are able to gaurentee to our clients that our employees are cleared for work and meet their requirements.

  ### 21. Seamless Background check

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kusumika G. | Recruitment Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about Checkr?**

We use Checkr almost every week. Extremely user-friendly, transparent, add-on options available, fast to reasonable turn around time. Right amount of engagement between the client and the employee. I like the fact that as a client I just have to provide a valid email and the rest is taken care of by the candidate and Checkr. I have used other background checking platforms and this is so far my best experience. Love the fact that it is integrated with Paylocity. Implementation is seamless. It makes it super easy for us.

**What do you dislike about Checkr?**

Lack of a dedicated account manager. Need to raise a ticket / submit a query in case of any issues. A bot / a customer service rep would be more helpful.

**What problems is Checkr solving and how is that benefiting you?**

Background check. Seamless problem solving.

  ### 22. Check out Checkr

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shelli C. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Checkr?**

We need to hire top candidates quickly and we are pleased with the efficiency Checkr offers when we run our background checks.  We used a competitor in the past but always felt frustrated with their slow results and loss of candidates.  Thank you Checkr for offering a mobile-friendly way to move our candidates through the hiring process.

**What do you dislike about Checkr?**

Some county checks might take longer than expected but we appreciate that Checkr's Support Team is available for help.  We can either send emails or call when we require assistance.

**What problems is Checkr solving and how is that benefiting you?**

Checkr background checks are fast, easy to carry out and when we hire a new recruiter, the platform is user-friendly so training is easy.  This helps our operations considerably.

  ### 23. Poor Support

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2023

**What do you like best about Checkr?**

I like the transparency where employees can continue their background check for compliance purposes.

**What do you dislike about Checkr?**

Due to their interface (and my lack of knowledge) I accidentally filed two duplicate background checks on the same candidate. When I brought this to their attention, I opened a ticket and they told me nothing could be done as far as a refund. I asked to have the ticket escalated to a manager, and they stood firm on their decision.

**What problems is Checkr solving and how is that benefiting you?**

Services like Checkr make it easy for running background checks on employees... using them until I can find an alternative.

  ### 24. Great platform with a well-documented API

**Rating:** 4.5/5.0 stars

**Reviewed by:** Richard M. | Director of Technology, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2023

**What do you like best about Checkr?**

We've been using Checkr for several years now. The key factor for us is the flexible, well-documented API. The API has helped us take Checkr with us through three separate candidate evaluation platforms (Airtable, Bullhorn, and now Salesforce) without missing a beat. Background check turnaround times are almost always quick (with the exception of unavoidable court closures or delays), and the API allows us to handle different report results automatically, which allows us to operate at scale.

**What do you dislike about Checkr?**

Occasionally, candidates may get "stuck" in the process of updating personal information. If someone has had a legal name change for instance, it may require us internally filing a support ticket with Checkr to resolve. Having said that, Checkr has always been quick to step in and help us resolve any such issues.

**What problems is Checkr solving and how is that benefiting you?**

Prior to Checkr, all of our background checks were conducted by an outside firm. Results had to be checked manually, resulting in a massive weekly queue of work for our staff. Now, using the Checkr API, we are able to process candidates who clear their background checks automatically. We only have to manually intervene for background checks that come back with a different status. It has saved us countless hours of work over the last few years.

  ### 25. Checkr is great for lean companies.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chase A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2023

**What do you like best about Checkr?**

Ease of use. It allows me to streamline what used to be the labor-intensive process of ordering background checks and drug screens. In less than 5 minutes, I can check those items off my on-boarding check list.

**What do you dislike about Checkr?**

My only knock is that on a few occasions, I've run into problems ordering background checks for various reasons. That being said, Checkr support quickly helped me find a resolution.

**What problems is Checkr solving and how is that benefiting you?**

It has made a paper-heavy and time-consuming process go much quicker. As a SMB that doesn't have an HR department, Checkr allows to bring in new talent without any hangups.

  ### 26. Efficient and clear results for candidates and our people team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabriella T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2023

**What do you like best about Checkr?**

The integration between Checkr and our HRIS system has been invaluable. The ease of submitting and subsequently reading the background checks has been a big time saver.

**What do you dislike about Checkr?**

We have had to troubleshoot with some of our candidates, and have not had our issue resolved with the first pass by a Checkr associate. We do understand that as the middle man, we also aren't always seeing the full picture.

**What problems is Checkr solving and how is that benefiting you?**

Streamlining our background check system through the integration with our HRIS system. We start our onboarding much faster with the integration.

  ### 27. It's been great for my business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rick W. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 14, 2023

**What do you like best about Checkr?**

They're easy to use, easy to business with, and results come in fast.

**What do you dislike about Checkr?**

To set up the custom package of background checks that I wanted to start with wasn't intuitive, but their customer support to help me set that up was fantastic.

**What problems is Checkr solving and how is that benefiting you?**

They check backgrounds on potential employees quickly.


## Checkr Discussions
  - [Is Checkr integratable with Ceridian?](https://www.g2.com/discussions/is-checkr-integratable-with-ceridian) - 1 comment, 1 upvote
  - [What is the report type that will give us a faster turnaround time to complete?](https://www.g2.com/discussions/what-is-the-report-type-that-will-give-us-a-faster-turnaround-time-to-complete) - 1 comment, 1 upvote
  - [Does Checkr have a web-based or API product?](https://www.g2.com/discussions/does-checkr-have-a-web-based-or-api-product) - 1 comment, 1 upvote
  - [Who uses Checkr?](https://www.g2.com/discussions/who-uses-checkr) - 1 comment

- [View Checkr pricing details and edition comparison](https://www.g2.com/products/checkr/reviews?filters%5Bsentiment_snippet%5D=1189724&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+17%3A26%3A54+-0500&secure%5Bsession_id%5D=3310f142-31d2-45fc-9ef8-9153c650fa63&secure%5Btoken%5D=f0a5b7935cfaf51ffb4d2ed3bed59a09aed51187290fbfba9f99f91c75d07ab5&format=llm_user)
## Checkr Integrations
  - [Able by Bullhorn](https://www.g2.com/products/able-by-bullhorn/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Ashby](https://www.g2.com/products/ashby-ashby/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Bullhorn](https://www.g2.com/products/bullhorn/reviews)
  - [ChurchStaq](https://www.g2.com/products/churchstaq/reviews)
  - [EMS](https://www.g2.com/products/employee-monitor-system-ems/reviews)
  - [Greenhouse](https://www.g2.com/products/greenhouse/reviews)
  - [Gusto](https://www.g2.com/products/gusto/reviews)
  - [ICIMS](https://www.g2.com/products/icims/reviews)
  - [JazzHR](https://www.g2.com/products/jazz-co/reviews)
  - [Netchex](https://www.g2.com/products/netchex/reviews)
  - [Paradox](https://www.g2.com/products/paradox/reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews)
  - [Planning Center Check-Ins](https://www.g2.com/products/planning-center-check-ins/reviews)
  - [Planning Center People](https://www.g2.com/products/planning-center-people/reviews)
  - [Planning Center Services](https://www.g2.com/products/planning-center-services/reviews)
  - [Rippling](https://www.g2.com/products/rippling/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [Vanta](https://www.g2.com/products/vanta/reviews)
  - [WellSky Personal Care](https://www.g2.com/products/wellsky-personal-care/reviews)
  - [Workable](https://www.g2.com/products/workable/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Workday Recruiting](https://www.g2.com/products/workday-recruiting/reviews)
  - [Workstream](https://www.g2.com/products/workstream-workstream/reviews)
  - [Worksuite](https://www.g2.com/products/worksuite/reviews)

## Checkr Features
**Background Check Administration**
- Screening and Assessments
- Compliance
- Dashboard
- Tenant Screening
- Employment Screening
- Drug & Health Screenings

**Drug Testing Administration**
- Screening and Assessments
- Compliance
- Dashboard
- Integrations

**Platform Content**
- Templates
- Automated
- Customizable Reports

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Background Check Data**
- Real-Time Tracking
- Platform Search
- Alerts and Notifications
- Status Tracking
- Applicant Tracking

**Drug Testing Data**
- Real-Time Tracking
- Alerts and Notifications

**Platform Basics**
- Optimization
- Interoperability
- Performance

**Background Check Additional Functionality**
- Integrations
- Mobility
- Messaging
- Third-Party Integrations
- Screening Services Integration

**Drug Testing Additional Functionality**
- Mobility
- Messaging
- Payment

**Platform Additional Functionality**
- Integrations
- Identity verification
- Fraud detection
- Custom branding
- Third-Party Integrations

**Platform Data**
- Visualization
- Security and Compliance
- Alerts and Notifications
- GDPR Compliant
- Real-Time Notifications

**AI Insight Check - Background Check**
- Insight Check

**Additional Functionality**
- Status Tracking
- Candidate Scoring
- Survey Library
- Background Screening
- Feedback Management
- Activity Dashboard
- AI Copilot
- Reference Request Automation
- Reference Checking
- Recruitment Management
- Reminders
- Compliance Management
- Applicant Tracking
- Email/Online
- Workflow Management
- Reporting & Statistics
- Reporting/Analytics
- Generative AI
- Data Import/Export
- API
- Referral Tracking
- Self Service Portal
- Survey Builder
- Mobile Access
- Email Reminders
- Bulk Reference Request

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**AI Investigation and Verification - Background Check**
- Verification
- Employment Eligibility Verification
- Education Verification
- Data Verification
- Identity Verification

**Additional Functionality**
- Assessment Management
- Workflow Management
- Employee Onboarding
- Batch Processing
- Reference Checking
- Compliance Management
- Records Management
- Fraud Detection
- API
- Reporting & Statistics
- Generative AI
- Real-Time Monitoring
- Feedback Management
- Search/Filter
- Online Applications
- AI Copilot
- Candidate Profiles
- Reporting/Analytics
- Real-Time Reporting
- Job Application Management
- Secure Data Storage
- Self Service Portal
- Visual Analytics
- Summary Reports
- SSL Security
- Historical Reporting
- Recruitment Management
- Customizable Reports
- Reminders

## Top Checkr Alternatives
  - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (507 reviews)
  - [HireRight](https://www.g2.com/products/hireright/reviews) - 3.9/5.0 (180 reviews)
  - [Certn](https://www.g2.com/products/certn/reviews) - 4.7/5.0 (202 reviews)

