Gytis T.
GT
Gytis T.
Payment fraud specialist
Mid-Market (51-1000 emp.)
"Checkout.com Review: Streamlining Payments with Powerful Solutions"
5/5
What do you like best about checkout.com?

The platform offers an intuitive and easy-to-navigate interface, making it simple to set up and manage payments. The reporting and analytics tools help us analyze our trends without any hassle. Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

The fee structure can be complex, with costs that vary based on volume and services. Review collected by and hosted on G2.com.

João S.
JS
João S.
Payments Operations Specialist
Enterprise (> 1000 emp.)
"What I can highlight most is its proactivity and availability when we need something."
5/5
What do you like best about checkout.com?

The support given to my company when we need something. Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

Less bargaining power with Visa and Master regarding the chargeback program. Review collected by and hosted on G2.com.

EZ
Evelyn Z.
Payment Director
Mid-Market (51-1000 emp.)
"Highly recommended payment acquire"
5/5
What do you like best about checkout.com?

high approval rate, fast onboarding process, stable service, easy and clear tech implemention Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

high turnover of account manager, not very focus on SME Review collected by and hosted on G2.com.

Kuldeep S.
KS
Kuldeep S.
Project Manager
Mid-Market (51-1000 emp.)
"Had really great time working with checkout"
4.5/5
What do you like best about checkout.com?

All Fraud and unauthorise transaction list is provided by checkout proactivally, Even now we have option to set rule which is great to avoid such cases. Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

Noting at this moment, Everything working as expected. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Excellent Customer Support, Great Partnership"
5/5
What do you like best about checkout.com?

Checkout.com is customer-centric, meaning they have invested in great Account Managers, that bring a lot of strategic knowledge and insights to our business. They are always keen to help and address any concern and, from a cost point of view, are one of the most transparent providers in the market.

On a reporting level, they support reconciliation without overcomplicating their environment and reports, simplifying our day-to-day operational and financial forecasting roles. Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

Checkout.com is growing so some localization and features are yet to be developed. For that reason, compared to more mature providers, they can be slightly late to the game but are always pushing to deliver more with high standards.

I believe all those points will be tackled soon, putting Checkout.com in a much more competitive position. Review collected by and hosted on G2.com.

Amos O.
AO
Amos O.
Team Lead Global Payment Fraud
Financial Services
Enterprise (> 1000 emp.)
"Clean UI but packed with functionality"
4/5
What do you like best about checkout.com?

Dispute handling is largely fantastic, and the setup makes it easy for our Disputes team to monitor, investigate, and respond to disputes effectively. Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

The switch from the Hub to the Dashboard has come with some changes that I haven't fully come to grips with, including having to download the daily reports rather than having them mailed.

Further, for chargebacks, it's still a manual process to take a chargeback into arbitration. Not a big deal though.

Finally, we had some issues when migrating from the Hub to the Dashboard with regard to the fraud rules which were set up, some fell away, and we lost visibility on others. The support team has been very helpful and responsive in terms of getting us back on track. Review collected by and hosted on G2.com.

JF
Jean-Yves F.
Directeur digital
Small-Business (50 or fewer emp.)
"Easy, complete, and effective"
4.5/5
What do you like best about checkout.com?

It's like night and day compared to some aging solutions: the documentation is clear, making deployment and integration with existing systems (a custom e-commerce solution) easy, the examples and APIs are easy to understand, there are many payment methods that can be integrated, and access rights management is simple, allowing teams to access the data they need every day without a significant need for training. Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

The interface is in English and part of the support is only available in English, which may inconvenience some collaborators. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Great payments company and friendly dashboards"
4.5/5
What do you like best about checkout.com?

The platform’s easy-to-use API and flexible integration options has amazed us and we had great support from our account manager and the team overall. Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

Some changes that at the start Checkout's team mentioned it would take 10-15 mins took much longer than expected. Review collected by and hosted on G2.com.

João P.
JP
João P.
Payments Specialist
Enterprise (> 1000 emp.)
"Great payments provider"
5/5
What do you like best about checkout.com?

I like the proactivity of Checkou.com team, they're freindliness and willingness to help. Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

Not as big as Adyen or other providers, and they don't have as many payment methods. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Robust Global Payment Solution with Minor Drawbacks"
5/5
What do you like best about checkout.com?

Checkout.com offers a robust and reliable payment processing platform with a global reach, making it ideal for businesses operating in multiple regions. The integration process is seamless, supported by comprehensive documentation and excellent customer support. Its analytics and reporting tools provide deep insights into transaction data, helping businesses optimize their payment strategies. Additionally, the platform supports a wide range of payment methods, enhancing flexibility for end-users. Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

The transactional costs could be better integrated and organized, providing more transparency and ease of understanding for businesses. Review collected by and hosted on G2.com.