--- title: Checkmate Reviews meta\_title: 'Checkmate Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 29 reviews by the users' company size, role or industry to find out how Checkmate works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 29 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- ### Checkmate Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users rave about the **ease of use** of Checkmate, praising its intuitive design and seamless experience. [(6 mentions)](https://www.g2.com/products/checkmate/reviews?filters%5Bsentiment_snippet%5D=1490857&qs=pros-and-cons#reviews) Users praise Checkmate for its **quick and intuitive background checking** , enhancing efficiency and user experience significantly. [(3 mentions)](https://www.g2.com/products/checkmate/reviews?filters%5Bsentiment_snippet%5D=1490918&qs=pros-and-cons#reviews) Users find that Checkmate is a **time-saving solution** , streamlining background checks and simplifying the entire process. [(3 mentions)](https://www.g2.com/products/checkmate/reviews?filters%5Bsentiment_snippet%5D=1490796&qs=pros-and-cons#reviews) Users value the **quick and reliable background check process** provided by Checkmate, which simplifies hiring significantly. [(2 mentions)](https://www.g2.com/products/checkmate/reviews?filters%5Bsentiment_snippet%5D=1490742&qs=pros-and-cons#reviews) Users value the **excellent communication** and support from Checkmate, enhancing their overall experience and efficiency. [(2 mentions)](https://www.g2.com/products/checkmate/reviews?filters%5Bsentiment_snippet%5D=1490785&qs=pros-and-cons#reviews) Users find the **inefficient search functionality** of Checkmate limits their ability to gather detailed insights effectively. [(1 mentions)](https://www.g2.com/products/checkmate/reviews?filters%5Bsentiment_snippet%5D=2284228&qs=pros-and-cons#reviews) Users report that **technical support can be slow** , leading to frustrating delays in resolving issues. [(1 mentions)](https://www.g2.com/products/checkmate/reviews?filters%5Bsentiment_snippet%5D=2023584&qs=pros-and-cons#reviews) Users find the **reporting functionality lacking in detail** , limiting customization for deeper insights and compliance needs. [(1 mentions)](https://www.g2.com/products/checkmate/reviews?filters%5Bsentiment_snippet%5D=2284086&qs=pros-and-cons#reviews) Users experience **process delays** due to external verifications, occasionally impacting their overall efficiency with Checkmate. [(1 mentions)](https://www.g2.com/products/checkmate/reviews?filters%5Bsentiment_snippet%5D=2284224&qs=pros-and-cons#reviews) Users desire **more reference check templates** in Checkmate to enhance their reference management experience. [(1 mentions)](https://www.g2.com/products/checkmate/reviews?filters%5Bsentiment_snippet%5D=1490904&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Checkmate ##### 1. Ease of Use Users rave about the **ease of use** of Checkmate, praising its intuitive design and seamless experience. [ See 6 mentions ](https://www.g2.com/products/checkmate/reviews?filters%5Bsentiment_snippet%5D=1490857&qs=pros-and-cons#reviews) See Related User Reviews ![Matt W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt W.") MW Matt W. Mid-Market (51-1000 emp.) 4.5/5 "A seamless and authentic experience" What do you like about Checkmate? Checkmate makes the background checking process quick, reliable, and straightforward. The automation saves heaps of admin time, while the platform its AH Andrew H. Mid-Market (51-1000 emp.) 4.5/5 "Checkmate - Excellent Compliance Partners" What do you like about Checkmate? Very easy and seamless system, Customer support and client management interaction is fantastic. They do an excellent job of putting resource behind th ##### 2. Positive Experience Users praise Checkmate for its **quick and intuitive background checking** , enhancing efficiency and user experience significantly. [ See 3 mentions ](https://www.g2.com/products/checkmate/reviews?filters%5Bsentiment_snippet%5D=1490918&qs=pros-and-cons#reviews) See Related User Reviews ![Matt W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt W.") MW Matt W. Mid-Market (51-1000 emp.) 4.5/5 "A seamless and authentic experience" What do you like about Checkmate? Checkmate makes the background checking process quick, reliable, and straightforward. The automation saves heaps of admin time, while the platform its AH Andrew H. Mid-Market (51-1000 emp.) 4.5/5 "Checkmate - Excellent Compliance Partners" What do you like about Checkmate? Very easy and seamless system, Customer support and client management interaction is fantastic. They do an excellent job of putting resource behind th ##### 3. Time-saving Users find that Checkmate is a **time-saving solution** , streamlining background checks and simplifying the entire process. [ See 3 mentions ](https://www.g2.com/products/checkmate/reviews?filters%5Bsentiment_snippet%5D=1490796&qs=pros-and-cons#reviews) See Related User Reviews ![Matt W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt W.") MW Matt W. Mid-Market (51-1000 emp.) 4.5/5 "A seamless and authentic experience" What do you like about Checkmate? Checkmate makes the background checking process quick, reliable, and straightforward. The automation saves heaps of admin time, while the platform its NL Nicola L. Mid-Market (51-1000 emp.) 4.5/5 "Checkmate saves time." What do you like about Checkmate? Instead of getting stuck in the cycle of phone tag with referees, I can simply provide candidate details and let Checkmate do the work. I can create ##### 4. Background Checks Users value the **quick and reliable background check process** provided by Checkmate, which simplifies hiring significantly. [ See 2 mentions ](https://www.g2.com/products/checkmate/reviews?filters%5Bsentiment_snippet%5D=1490742&qs=pros-and-cons#reviews) See Related User Reviews ![Matt W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt W.") MW Matt W. Mid-Market (51-1000 emp.) 4.5/5 "A seamless and authentic experience" What do you like about Checkmate? Checkmate makes the background checking process quick, reliable, and straightforward. The automation saves heaps of admin time, while the platform its ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy to start working with and quick results" What do you like about Checkmate? It's easy to get started and run background checks/reference checks. There's not really much of a learning curve, it's pretty straight forward. ##### 5. Communication Users value the **excellent communication** and support from Checkmate, enhancing their overall experience and efficiency. [ See 2 mentions ](https://www.g2.com/products/checkmate/reviews?filters%5Bsentiment_snippet%5D=1490785&qs=pros-and-cons#reviews) See Related User Reviews ![Matt W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt W.") MW Matt W. Mid-Market (51-1000 emp.) 4.5/5 "A seamless and authentic experience" What do you like about Checkmate? Checkmate makes the background checking process quick, reliable, and straightforward. The automation saves heaps of admin time, while the platform its AH Andrew H. Mid-Market (51-1000 emp.) 4.5/5 "Checkmate - Excellent Compliance Partners" What do you like about Checkmate? Very easy and seamless system, Customer support and client management interaction is fantastic. They do an excellent job of putting resource behind th ### 5 Cons or Disadvantages of Checkmate ##### 1. Inefficient Search Functionality Users find the **inefficient search functionality** of Checkmate limits their ability to gather detailed insights effectively. [ See 1 mentions ](https://www.g2.com/products/checkmate/reviews?filters%5Bsentiment_snippet%5D=2284228&qs=pros-and-cons#reviews) See Related User Reviews ![Matt W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt W.") MW Matt W. Mid-Market (51-1000 emp.) 4.5/5 "A seamless and authentic experience" What do you dislike about Checkmate? The reporting functionality could be a bit more detailed/customisable, especially for businesses that want deeper insights or to tailor compliance out ##### 2. Poor Customer Support Users report that **technical support can be slow** , leading to frustrating delays in resolving issues. [ See 1 mentions ](https://www.g2.com/products/checkmate/reviews?filters%5Bsentiment_snippet%5D=2023584&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "User friendly and assists with streamlining a process" What do you dislike about Checkmate? Technical support can be a little slow at times. ##### 3. Poor Reporting Users find the **reporting functionality lacking in detail** , limiting customization for deeper insights and compliance needs. [ See 1 mentions ](https://www.g2.com/products/checkmate/reviews?filters%5Bsentiment_snippet%5D=2284086&qs=pros-and-cons#reviews) See Related User Reviews ![Matt W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt W.") MW Matt W. Mid-Market (51-1000 emp.) 4.5/5 "A seamless and authentic experience" What do you dislike about Checkmate? The reporting functionality could be a bit more detailed/customisable, especially for businesses that want deeper insights or to tailor compliance out ##### 4. Process Delays Users experience **process delays** due to external verifications, occasionally impacting their overall efficiency with Checkmate. [ See 1 mentions ](https://www.g2.com/products/checkmate/reviews?filters%5Bsentiment_snippet%5D=2284224&qs=pros-and-cons#reviews) See Related User Reviews ![Matt W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt W.") MW Matt W. Mid-Market (51-1000 emp.) 4.5/5 "A seamless and authentic experience" What do you dislike about Checkmate? The reporting functionality could be a bit more detailed/customisable, especially for businesses that want deeper insights or to tailor compliance out ##### 5. Reference Management Users desire **more reference check templates** in Checkmate to enhance their reference management experience. [ See 1 mentions ](https://www.g2.com/products/checkmate/reviews?filters%5Bsentiment_snippet%5D=1490904&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy to start working with and quick results" What do you dislike about Checkmate? I wish there were more reference check templates. ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Enterprise (\> 1000 emp.) 8/10/2023 "User friendly and assists with streamlining a process" 5/5 What do you like best about Checkmate? Dashboard, turnaround time, ease of access/use. Review collected by and hosted on G2.com. What do you dislike about Checkmate? Technical support can be a little slow at times. Review collected by and hosted on G2.com. What problems is Checkmate solving and how is that benefiting you? Streamlining a large volume of recruitment, and allowing us to undertake many pre-employment checks quickly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Patrick M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick M.") PM Patrick M. Mid-Market (51-1000 emp.) 5/18/2023 "Fantastic Product!" 5/5 What do you like best about Checkmate? Great product with a clean, easy-to-use interface. Review collected by and hosted on G2.com. What do you dislike about Checkmate? There is nothing I dislike about the product. Review collected by and hosted on G2.com. What problems is Checkmate solving and how is that benefiting you? Streamlining of reference and background checks Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JL Jemma L. Culture & Development Manager Mid-Market (51-1000 emp.) 8/1/2022 "Enabled us to shorten recruitment timeframes" 4.5/5 What do you like best about Checkmate? Checkmate has enabled MIT to enhance the candidate experience while giving back our Talent Team valuable time. The tool is customisable to our needs and brand, really appreciate the flexibility of logic flow and question types. The platform is easy to use. The fraud detection tool is helpful. The Checkmate team is helpful and responsive. The tool has resulted in us shortening our recruitment timeframes. Review collected by and hosted on G2.com. What do you dislike about Checkmate? We had a few speedbumps during the integration process, this delayed our ability to get up and running. However, we got there in the end! Would be good to be able to add one-off questions to logic-flow templates, without needing to have the Checkmate team set this up. Review collected by and hosted on G2.com. What problems is Checkmate solving and how is that benefiting you? Speeding up our recruitment timeframes. Fraud detection. Enhanced recruitment experiences. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Aman D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aman D.") AD Aman D. Member Board Of Directors Mid-Market (51-1000 emp.) 8/9/2022 "Great Product!" 4.5/5 What do you like best about Checkmate? Great system that can do a number of background checks. This has worked nicely integrated into our ATS system. Great support and very competitive on price compared to other players in the market. Review collected by and hosted on G2.com. What do you dislike about Checkmate? Nothing that we can say at all about this product. Review collected by and hosted on G2.com. What problems is Checkmate solving and how is that benefiting you? Streamlining admin processes around reference and background checking Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JW Jenny W. Group Recruitment Manager Mid-Market (51-1000 emp.) 7/26/2022 "Quick and hassle free!" 5/5 What do you like best about Checkmate? It is integrated with our ATS with a simple interface and therefore really easy to use. More importantly, cuts down admin time. The Checkmate team is also really great to work with. Very responsive! Review collected by and hosted on G2.com. What do you dislike about Checkmate? Nothing at all. We are currently only using the background checking function. Review collected by and hosted on G2.com. What problems is Checkmate solving and how is that benefiting you? Saving lots of admin time and by streamlining our process. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") UE Verified User in Electrical/Electronic Manufacturing Mid-Market (51-1000 emp.) 7/24/2022 "Checkmate takes the hassle out of reference checking" 5/5 What do you like best about Checkmate? Very easy to use software that speeds up the whole reference check process. I find that referees seem to respond much more quickly to an email. Review collected by and hosted on G2.com. What do you dislike about Checkmate? I'm looking forward to better integration with our ATS. Review collected by and hosted on G2.com. What problems is Checkmate solving and how is that benefiting you? Checkmate gives me back time. Having candidates supply their own referees with reminders coming from Checkmate is great Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dave M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave M.") DM Dave M. Human Resources Consultant Enterprise (\> 1000 emp.) 10/27/2021 "Awesome product that's easy to use, customizable and well supported!" 5/5 What do you like best about Checkmate? The level of customization and usability within Checkmate means that you can customise the platform to fit the needs of your organisation best. It also allowed us at Vodafone New Zealand to create a more engaging candidate experience at the reference checking stage of our process, utilising a greater degree of branded messaging touchpoints to help strengthen the overall candidate journey. Review collected by and hosted on G2.com. What do you dislike about Checkmate? So far, having used Checkmate for the past year, we've yet to encounter any real pain points with the platform and if anything it's been a resounding success, particularly when compared with previous platforms that we used. Review collected by and hosted on G2.com. What problems is Checkmate solving and how is that benefiting you? A greater level of cohesion and reliability on references, more straightforward navigation, and efficient customisation. We've witnessed clear improvements, particularly on the candidate journey side of things, with a greater degree of Vodafone New Zealand branding, ease of candidate access and overall reliability of the checkmate platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Keith M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith M.") KM Keith M. General Manager Small-Business (50 or fewer emp.) 7/28/2022 "Simple and effective one-stop shop" 4.5/5 What do you like best about Checkmate? Very cost effective against competitors in NZ market; simple UX and one-stop shop for all our probity checks; great bunch of guys who are super responsive; Review collected by and hosted on G2.com. What do you dislike about Checkmate? We had some challenges with AML processes but team were super helpful in resolving Review collected by and hosted on G2.com. What problems is Checkmate solving and how is that benefiting you? consolidates multiple probilty checking into one platform. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 8/17/2022 "Having Checkmate as partner allows us to focus on screening and gives us full confidence!" 5/5 What do you like best about Checkmate? That you automate reminders to the candidates and the referees about completing our request for references and checks. That you can detect suspicious references. Review collected by and hosted on G2.com. What do you dislike about Checkmate? I can't think of anything I dislike yet. Sure there are bumps especially when setting up but the team is readily available for support. Review collected by and hosted on G2.com. What problems is Checkmate solving and how is that benefiting you? The turnaround time for getting completed checks, that you can ensure that we're getting valid reference checks. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sian C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sian C.") SC Sian C. Talent Acquisition Specialist Enterprise (\> 1000 emp.) 10/26/2021 "A great reference checking tool that saves the organisation time and money!" 4.5/5 What do you like best about Checkmate? I love that it is quick and easy to process reference checks and that it is convenient for both parties to fill it in when they are able too instead of waiting for a good time to talk to the referee Review collected by and hosted on G2.com. What do you dislike about Checkmate? Sometimes it stalls the process if candidates haven't put their ID in correctly but it's normally resolved quite fast Review collected by and hosted on G2.com. What problems is Checkmate solving and how is that benefiting you? ACC checks have been awesome for checking references as we didn't have the capacity to do previously Review collected by and hosted on G2.com. 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