# Checkit Reviews **Vendor:** Checkit **Category:** [Other Process Automation Software](https://www.g2.com/categories/other-process-automation) **Average Rating:** 4.3/5.0 **Total Reviews:** 37 ## About Checkit Checkit is the Intelligent Operations platform that gives operational leaders up-to-the-minute information and control over their deskless workforce. By guiding and tracking people-centric processes through digital assistants and smart sensors, operational leaders can spot trends, rapidly respond to change and unlock new revenue streams. ## Checkit Reviews ### 1. a good system to keep the food safety in check **Rating:** 4.5/5.0 stars **Reviewed by:** Yashpal G. | Area Chef, Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2021 **What do you like best about Checkit?** all the info is online ,everything is digital ,past recoreds can be relooked if neeeded,alerts are sent via email if any delay in the cheks or drop in temperature of the fridges or freezers,it keeps you on top of your dailt work task not only boh but even host,runners . **What do you dislike about Checkit?** it can be time consuming if you have added to many dishes to take the temperature.the probe should come with a cover to secure the metal part from corss contimination,also the handle part sometimes can be a bit fragile . **Recommendations to others considering Checkit:** Good system to have in your orginasation to keep the food and safety of the food .It also schedules your dailt and weekly work for front of the house,back of the house its and smart app to keep your business health and safety in check ,also this app is certified by amny auditors **What problems is Checkit solving and how is that benefiting you?** most importantly the issue of food saftey ,cooking temperatcure chilling temperature, hot holding tempeature and receiving of delivery,it also helps in kp work scheduling,deep cleaning scheduling. **Official Response from Hannah Garner:** > Hi Yashpal 😊 I'm Hannah from the Customer Success team at Checkit - I wanted to thank you so much for taking the time too give us a review I've taken a note of your feedback and informed our product team. P.s we're running a webinar with BP on food retail trends that I think you'll enjoy, you can register here ... https://hubs.li/H0_b7Rq0 If you have any questions and interested in having a conversation you can reach us on community@checkit.net and we can arrange a chat! 😊 ### 2. Checkit provides a safety net **Rating:** 5.0/5.0 stars **Reviewed by:** Steven B. | Estates Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2021 ### 3. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Joe L. | Head Chef @ Google, Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Checkit?** I love how simple the software is to use. Very easy to navigate through the dashboard also. For me, as a head chef, it has made my life a LOT easier. **What do you dislike about Checkit?** It needs a louder alarm on the memos. I can't hear the alert on the loudest setting in the kitchen. **Recommendations to others considering Checkit:** I think if you work in the catering industry, operating any multi-site business, or even smaller food businesses, then check-it is a win-win, everything you need in one place. I couldn't imagine going back to paperwork and having folders stacked up everywhere. **What problems is Checkit solving and how is that benefiting you?** With the ability to monitor fridge/freezer temperature levels, you can almost foresee an equipment failure, which is super important. Also, all HACCP duties are recorded and stored online, which creates a comprehensive audit trail, **Official Response from Hannah Garner:** > Hi Joe😊 Thank you so much for the feedback, we really appreciate it and so glad to hear you're happy with Checkit! My name is Hannah and I have just joined the Customer Excellence team at Checkit. I'm so excited to be here and to get to grips with what's going on and how you have been finding things! My colleague Aoife is also new here, she's our Community Manager and together we have set out to try to get to know our customers better😊 It would be so amazing if we could chat to you a bit more about what you do and how you use Checkit It has been sometime since our survey was sent out so would be great to check back in with you to make sure you're still happy! If you'd be interested - please reach out 📧community@checkit.net We also have Check in sessions launching mid October – this is a great opportunity to ask any questions and join in the conversation! Let’s connect on Linkedin: Hannah Garner | LinkedIn - https://www.linkedin.com/in/hannah-garner-640910219/ ### 4. Clear and simple interface. Could use some extra features. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about Checkit?** Very clear. Can easily see what's alerting. System works and has saved stock on several occasions. **What do you dislike about Checkit?** It would be more helpful if we could make adjustments to our sensor configurations on the system. We often move and repurpose freezers as part of our regular operations, and this can lead to sensors alarming or going offline and remaining in that state. It would be helpful if we could: - Move sensors between hubs. I know how to swap one sensor for another but not move a specific sensor from one hub to another. - Move sensors between locations to be viewed with other sensors in the locations we want. - Remove sensors from our system that might be damaged or have gone missing. - Be able to deactivate rules or alerts even if a sensor is alarming on one of them. It can be problematic if a sensor has been moved away intentionally and we have to put it back in a fridge or freezer before we can stop it alerting. Happy to have an "are you sure you wish to deactivate this alert" if the device is in an alerted state, but I would appreciate the option. - Have a way of "fire testing" our alert system. It has been raised by our QA department that if there was a problem with one of our sensors, we might not necessarily know about it. It was suggested that we intentionally trigger alerts on a regular basis without actually changing temperatures (like a fire alarm test). Not sure if we can do this at the moment however. - Have an account manager who could be our main point of contact when we need assistance. Sometimes have found submitting help tickets can take a lot of time before results. **What problems is Checkit solving and how is that benefiting you?** We've needed help at times with getting our sensors set up or swapped etc. Sensors going offline have been explained by visiting engineers and they've always been very informative. It has helped us to become more autonomous and avoid problems before they start. **Official Response from Aoife Looney:** > Hello ☺️ Aoife here 👋🏻 I'm Content and Community Manager here at Checkit. First of all thank you for taking the time to leave us feedback. I'd love to have a follow up conversation to address some of the issues you're having with the sensors and our helpdesk service. I want to help out here as much as I can so please reach out to me on the email below and we can arrange a chat. 📧community@checkit.net Let's connect on LinkedIn - link below! 😊 ### 5. Checkit probe and memo **Rating:** 5.0/5.0 stars **Reviewed by:** Craig R. | Hhospitality head chef, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2021 **What do you like best about Checkit?** Very easy to use and manage, accurate and consistant. Ticks every box. Even if wifi drops or powercut you can still carry on and use it. **What do you dislike about Checkit?** We have use the product for 3 years and is starting to show some little cracks around the screen which will need to be replaced. The only other thing which is not about the product per say is management fear of a system like this in regards to not having a wall full of paper **What problems is Checkit solving and how is that benefiting you?** Paperless recording is the way forward, we have had very little issues with the system. EHO have been really impressed with the ststem **Official Response from Aoife Looney:** > Hey Craig, Aoife here 👋 I’m Content & Community Manager at Checkit. Firstly, thank you so much for leaving us a review, your feedback is invaluable to us so we really appreciate you taking the time. Secondly, I’d absolutely love to have a follow up conversation with myself and Hannah from our customer excellence team, to expand on some of the points you’ve mentioned and to see how else we can help, Hannah and I are new community managers at Checkit and we’re very keen to start getting to know our customers. You can reach either of us on community@checkit.net, please get in touch if you would be interested and we can arrange a chat! 😊 ### 6. The back office isn’t user friendly **Rating:** 2.0/5.0 stars **Reviewed by:** CHRISTOPHER D. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2021 **What do you like best about Checkit?** The thermometers so delivery's and cooked food **What do you dislike about Checkit?** The tech needs to use 5G tech incase Wi-fi goes down You should be able to change the product your probing with the thermometers rather than the tablet The tablet should have face recognition The back office needs to be user friendly It's a nightmare trying to get hold of anyone to deal with tech issues **What problems is Checkit solving and how is that benefiting you?** Temperature record management Cleaning monitoring Maintenance monitoring Cooking and delivery records Necessary requirements for EHO **Official Response from Hannah Garner:** > Hi Christopher, Thank you so much for your feedback we value these insights to drive improvement both in service and relationship. I would like set up a call with our Customer Success Manager Jason Budge to look into more detail with you, he will reach out to you over the coming days. I hope this will be okay for you? Thank you again for your feed back and Jason will contact you shortly. 😊 ### 7. Checkit Review - a must have HACCP monitoring system for your business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2021 **What do you like best about Checkit?** Overall real time picture of the HACCP / temperature monitoring data **What do you dislike about Checkit?** Different offices or location under one accunts so sharing common duties, etc.. not ideal **Recommendations to others considering Checkit:** Highly recommended but take the necessary time to implement correctly and run a paper version of HACCP for the first month to give time to iron initial teething issues **What problems is Checkit solving and how is that benefiting you?** Temperature fridge monitoring, delivery check in monitoring, cooking / chilling temperature monitoring, cleaning duties **Official Response from Aoife Looney:** > Hello, Aoife here 👋 I’m Content & Community Manager at Checkit. I just want to first say thank you so much for taking the time to leave us a review, we really appreciate it. It’s so interesting to hear feedback from our customers about how we are doing and how we can improve. I’m working closely with my colleague Hannah from our customer excellence team, we are both new to Checkit as community managers and we’re very keen to have more in depth conversations with our customers to see how we can help. If you have any questions and interested in having a conversation you can reach us on community@checkit.net and we can arrange a chat! 😊 ### 8. The Environment Health Officer love it **Rating:** 5.0/5.0 stars **Reviewed by:** Ian A. | Catering Services Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Checkit?** I don't have to be onsite and I know all the checks are being completed in a timely manner. **What do you dislike about Checkit?** The blue tooth probe needs to be more robust, and you don't know if the probe battery is flat. **Recommendations to others considering Checkit:** This system saves time and gives you reassurance all checks are being completed. **What problems is Checkit solving and how is that benefiting you?** Better for the enviroment, all the reports in one place. **Official Response from Hannah Garner:** > Thank you for your feedback Ian, it really means a lot to us that you have taken the time to let us know what you think. We value your opinion so it’s of most importance to know your thoughts on how we can improve😊 My name is Hannah and I have just joined the Customer Excellence team at Checkit. I'm so excited to be here and to get to grips with what's going on and how you have been finding things - My colleague Aoife is also new here, she's our Community Manager and together we have set out to try to get to know our customers better😊 I can see from your feedback you mentioned about the probe and how you feel it needs to be more robust - would love to hear about this and get your opinions😊 If you'd be interested we would love to chat to you more - please reach out 📧community@checkit.net We also have Check in sessions launching mid October – this is a great opportunity to ask any questions and join in the conversation! Let’s connect on Linkedin: Hannah Garner | LinkedIn - https://www.linkedin.com/in/hannah-garner-640910219/ ### 9. Checkit has some room for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2021 **What do you like best about Checkit?** the ease of use of the system and the ability to tailor it to our individual needs **What do you dislike about Checkit?** the slow response of the support team and when it goes offline **What problems is Checkit solving and how is that benefiting you?** the build-up of paperwork gathered while recording temperatures as Check it has records backed up on our account **Official Response from Hannah Garner:** > Hi there, I'm Hannah from the Customer success team here at Checkit😊 Thank you for your feedback we value these insights to drive improvement both in service and relationship I've taken a note of your feedback however I would love to hear more about any improvements you think we could make! Please reach out to us so we can arrange a chat ... community@checkit.net 😊 ### 10. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Kieran B. | Food coach, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about Checkit?** All of the Tempuatres being controlled on one portal and the speedy customer service **What do you dislike about Checkit?** The email alerts if you've got a lot of check it fridges. **Recommendations to others considering Checkit:** Sensors very sensitive but great customer service. **What problems is Checkit solving and how is that benefiting you?** Having to have team members going round checking the fridges a couple times a day. **Official Response from Aoife Looney:** > Hello Kieran ☺️ Aoife here 👋🏻 I'm Content and Community Manager here at Checkit. Really appreciate you've taken the time to give us some feedback. Any insights from our customers are highly valued, so thank you! I am new to Checkit! I've joined forces with my colleague Hannah from our Customer Excellence team. We’re on a mission to meet and get to know as many customers to get a better understanding of how we can help. I would love to hear more about your role as food coach and any ideas you might have. Please reach out if you would be interested and we can arrange a chat! 😊 📧community@checkit.net We also have Check in sessions launching mid October – this is a great opportunity to join the conversation and get any questions answered. Let's connect on Linkedin - link below! 😊 ### 11. Reliable and Reassuring **Rating:** 5.0/5.0 stars **Reviewed by:** Bianca S. | Team Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Checkit?** Consistent updates and speed. The support we receive from the technical teams. **What do you dislike about Checkit?** The complexity of some of the view work details, when trying to find certain information quickly. **What problems is Checkit solving and how is that benefiting you?** Temperature control and back log of times and dates. Benefits helps me in an audit or emergency case **Official Response from Aoife Looney:** > Hey Bianca! Aoife here 👋🏻 I'm Content and Community Manager here at Checkit. First of thank you for leaving us a review! It means a lot to us that you’ve taken the time to give us some feedback, so again much appreciated. I’ve joined forces with my colleague Hannah from our customer excellence team, we’re both role in our roles here at Checkit and we’re so keen to meet and get to know our customers to see how we can help and improve. We would love to hear more from you and explore some of ideas you may have. Please reach out if you would be interested and we can arrange a chat! 😊 📧community@checkit.net We also have Check in sessions launching mid October – this is a great opportunity to join the conversation and ask us any questions you may have, hope to see you there! Let's connect on LinkedIn - link below! 😊 ### 12. Check it don't chance it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Checkit?** Check it is a reliable and easy way to control all of your temperature-sensitive appliances. All temperatures are in one place and easily visible. Check it provides you with handy equipment, like Probes which help your food to be served at the correct temp, either hot or cold. The Memo tells you what daily checks need to be carried out, and by what time they need to be checked—a straightforward system. **What do you dislike about Checkit?** Not too much to complain about with check it. They will replace any check it equipment that has stopped working once they have given you tips and advice on getting the item rebooted or working again—excellent service. **What problems is Checkit solving and how is that benefiting you?** Benefits of having check it is all food is safe to eat. **Official Response from Aoife Looney:** > Hello ☺️ Aoife here 👋🏻 I'm Content and Community Manager here at Checkit. First of thank you for leaving us a review! It means a lot to us that you’ve taken the time to give us some feedback, so again much appreciated. I’m new to my role as community manager and I’ve joined forces with my colleague Hannah from our customer excellence team – we’re both new and on a mission to meet and get to know our customers to see how we can help and improve the Checkit experience. We would love to hear more from you and explore some of ideas you may have. Please reach out if you would be interested and we can arrange a chat! 😊 📧community@checkit.net P.S I absolutely love the line “check it don’t chance it”, our marketing team gives you a 10/10 for that one! We also have Check in sessions launching mid October – this is a great opportunity to join the conversation and ask us any questions you may have, hope to see you there! Let's connect on LinkedIn - link below! 😊 ### 13. goodbye scrappy pen and paper in commercial kitchens! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Checkit?** Easy to use, much for efficient, looks more professional when we have our health inspection. It also prevents staff forgetting and forging fridge checks later on. **What do you dislike about Checkit?** Not being able to edit what you've entered. **Recommendations to others considering Checkit:** It really helps to put systems and controls in place in your workplace. **What problems is Checkit solving and how is that benefiting you?** It makes sure staff are completing tasks that they would sometimes forget. It also makes them accountable. Pen and paper was getting lost or dirty in a kitchen. **Official Response from Hannah Garner:** > Wow thank you SO much for your feedback and lovely words! 😊 My name is Hannah and I have just joined the Customer Excellence team at Checkit. I'm so excited to be here and to get to grips with what's going on and how you have been finding things! My colleague Aoife is also new here, she's our Community Manager and together we have set out to try to get to know our customers better😊 It would be great to chat to you more about your review and any ideas you might have or ways we can help going forward If you'd be interested - please reach out 📧community@checkit.net We also have Check in sessions launching mid October – this is a great opportunity to ask any questions and join in the conversation! Let’s connect on Linkedin: Hannah Garner | LinkedIn - https://www.linkedin.com/in/hannah-garner-640910219/ ### 14. Could not fault the product it’s well worth it. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2021 **What do you like best about Checkit?** Keeps me up to date with my jobs I do and it keeps me on track with all my tasks and what I need to do. **What do you dislike about Checkit?** When there probe and the hand held donn ma t also connect properly **What problems is Checkit solving and how is that benefiting you?** Correct temperature checks of all good being cooked. Also keeping me on the correct track with fridge temps and freezer temps. **Official Response from Hannah Garner:** > Hello and Thank you so much for your feedback! My name is Hannah, I'm part of the Customer Success team here at Checkit. I'm so happy to hear you're finding our product so beneficial! 😊 I have also made a note of your feedback, however it would be great to have a chat with you about how you're finding Checkit and any ways in which you think we could improve! Please reach out ... community@checkit.net ### 15. good service **Rating:** 4.0/5.0 stars **Reviewed by:** Karl H. | d, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Checkit?** easy to use and understand good due diligence **What do you dislike about Checkit?** the temperature probs are a little fragile round the battery compartment, **What problems is Checkit solving and how is that benefiting you?** the recording off due diligence, a lot less paper work to fill out and store **Official Response from Hannah Garner:** > Hi Karl 😊 Thank you for taking the time to let us know your thoughts. My name is Hannah and I have just joined the Customer Excellence team at Checkit. I'm so excited to be here and to get to grips with what's going on and how you have been finding things! My colleague Aoife is also new here, she's our Community Manager and together we have set out to try to get to know our customers better😊 It would be really interesting to find out more about your thoughts on the probes being fragile around the battery compartment. If you'd be interested we would love to chat to you more - please reach out 📧community@checkit.net We also have Check in sessions launching mid October – this is a great opportunity to ask any questions and join in the conversation! Let’s connect on Linkedin: Hannah Garner | LinkedIn - https://www.linkedin.com/in/hannah-garner-640910219/ ### 16. It is very helpful as it prompts you about food safety when we are busy and have little time. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2021 **What do you like best about Checkit?** Clear information Easy to get around the website As a dyslexia easy to understand as well **What do you dislike about Checkit?** More videos showing what to do when something goes wrong rather than by paper. **What problems is Checkit solving and how is that benefiting you?** The fact that some tasks are not able to show that they are completed so all my colleagues that are level 3 keep getting emails. **Official Response from Hannah Garner:** > Hello, I'm Hannah from the Customer Success team here at Check it - I wanted to thank you so much for taking the time to share your thoughts with us, we value your opinion😊 We are running a webinar with BP on food retail trends and I think you would enjoy it You can register here ... https://hubs.li/H0_b7Rq0 P.S we are really working on building our community! Please reach out and email us to get involved We would love to hear from you ... community@checkit.net ### 17. On the whole Checkit is a good system that allows us peace of mind. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Checkit?** The removal of paper records is our favorite feature - we operate in a forest so it is nice to know we are more sustainable from using automated monitoring. **What do you dislike about Checkit?** Sometimes - (as with most things tech based) there are technical issues that impact our operations. **What problems is Checkit solving and how is that benefiting you?** We used to complete 3 manual temperature checks a day in every unit - this was very time-consuming. **Official Response from Hannah Garner:** > Wow thank you so much for the feedback, we really appreciate it! My name is Hannah and I have just joined the Customer Excellence team at Checkit. I'm so excited to be here and to get to grips with what's going on and how you have been finding things! My colleague Aoife is also new here, she's our Community Manager and together we have set out to try to get to know our customers better😊 It's really interesting for us to find out more about our customers and ways we can improve for them! I would love to hear more about what you do and also the sustainable benefits of using Checkit - that's great news!😊 If you'd be interested we would love to chat to you more - please reach out 📧community@checkit.net We also have Check in sessions launching mid October – this is a great opportunity to ask any questions and join in the conversation! Let’s connect on Linkedin: Hannah Garner | LinkedIn - https://www.linkedin.com/in/hannah-garner-640910219/ ### 18. Very happy with Checkit **Rating:** 5.0/5.0 stars **Reviewed by:** Marguerite K. | Head Chef, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Checkit?** How handy it is. Love the email alerts when something is missed. **What do you dislike about Checkit?** Can be a bit hard to change things around **Recommendations to others considering Checkit:** nothing **What problems is Checkit solving and how is that benefiting you?** No paperwork **Official Response from Aoife Looney:** > Hey Marguerite! Aoife here, I'm the Content & Community Manager at Checkit. First of all thank you so much for taking time to leave us some feedback. Great to hear that you're very happy with Checkit. I'm new to Checkit and I've joined forces with Hannah from our customer excellence team with a shared goal to meet and get to know our customers to see how we can help and improve the overall service. Please let me know if you'd be interested in having a follow up conversation with us. Reach out on the email below and we can arrange a chat. 📧community@checkit.net We also have Check in sessions launching mid October – this is a great opportunity to join the conversation and ask us any questions you may have, hope to see you there! Let's connect on LinkedIn - link below! 😊 ### 19. Good to very good **Rating:** 3.5/5.0 stars **Reviewed by:** Stanley M. | Section Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2021 **What do you like best about Checkit?** The ease of recording temperatures automatically. **What do you dislike about Checkit?** data that conflicts with current equipment status **What problems is Checkit solving and how is that benefiting you?** Compliance of temperature recording by team members **Official Response from Aoife Looney:** > Hey Stanley, Aoife here 👋 I’m Content & Community Manager at Checkit. Thank you for taking the time to leave us a review! We really appreciate it. If you'd like to have a follow up conversation with our community manager and customer excellence team please reach out on the email below. community@checkit.net Happy to have a chat anytime. Aoife ### 20. useful tool to have **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Checkit?** Alerts you to tasks that need doing great fro new starters **What do you dislike about Checkit?** I think we should have an extra ping before an alert is sent in an email as sometimes missed due to doing something else and not been in the room at that time **What problems is Checkit solving and how is that benefiting you?** useful for the fridge updates as this is constantly monitoring and removes staff to do something else. **Official Response from Hannah Garner:** > Thank you so much for this really helpful feedback! I can't tell you how much we appreciate hearing your thoughts😊 My name is Hannah and I have just joined the Customer Excellence team at Checkit. I'm so excited to be here and to get to grips with what's going on and how you have been finding things! My colleague Aoife is also new here, she's our Community Manager and together we have set out to try to get to know our customers better😊 We would really benefit from getting to know more about your thoughts on our product and how we can improve! If you'd be interested we would love to chat to you more - please reach out 📧community@checkit.net We also have Check in sessions launching mid October – this is a great opportunity to ask any questions, share your ideas and join in the conversation! Let’s connect on Linkedin: Hannah Garner | LinkedIn - https://www.linkedin.com/in/hannah-garner-640910219/ ### 21. Checkit review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Checkit?** Easy to use and implement. Replaces time used by staff completing forms and ensures tasks are carried out **What do you dislike about Checkit?** Nothing meets industry needs and ensures legal tasks are carried out as required **Recommendations to others considering Checkit:** Nothing **What problems is Checkit solving and how is that benefiting you?** Legal requirements to monitor food temperature and hazard **Official Response from Hannah Garner:** > Hello and Thank you so much for your feedback! My name is Hannah, I'm part of the Customer Success team here at Checkit. I'm so happy to hear you're finding our product so beneficial! 😊 We're currently working on building up the best community possible - we have a series of Checkin sessions and Webinars coming up which you may find really insightful. Please reach out to community@checkit.net, we would love to hear from you! Best wishes & Kindest regards, Hannah ### 22. Very handy and secure in food services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Checkit?** Consistency and accuracy ensuring teams are accurately monitoring **What do you dislike about Checkit?** The signal can occasionally be the make and break between getting the data we need. Managing who receives alerts could be made easier. **What problems is Checkit solving and how is that benefiting you?** All HACCP due dilligence. Less paperwork. All backed up—audit trail. **Official Response from Aoife Looney:** > Hello ☺️ Aoife here 👋🏻 I'm Content and Community Manager here at Checkit. First of thank you for leaving us a review! It means a lot to us that you’ve taken the time to give us some feedback, so again much appreciated. I’m new to my role as community manager and I’ve joined forces with my colleague Hannah from our customer excellence team – we’re both new and on a mission to meet and get to know our customers to see how we can help and improve the Checkit experience. We would love to hear more from you and explore some of ideas you may have. Please reach out if you would be interested and we can arrange a chat! 😊 📧community@checkit.net We also have Check in sessions launching mid October – this is a great opportunity to join the conversation and ask us any questions you may have, hope to see you there! Let's connect on LinkedIn - link below! 😊 ### 23. Great system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Checkit?** Its great to see all the temperatures in one place Alert system helps us to rectify issues before we waste medicaiton etc **What do you dislike about Checkit?** Sometimes its hard to clear alerts You have to try repaeated times **What problems is Checkit solving and how is that benefiting you?** We know if a fridge is not working properly , or the door has been left open No more paper records to keep Reduced cost in terms of wasting the contents of the fridge if its over tempearture **Official Response from Hannah Garner:** > Thank you so much for your response this is really helpful! It really means a lot to us that you have taken the time to let us know what you think. We value your opinion so it’s of most importance to know your thoughts! My name is Hannah, I am new to Checkit! I have just joined the Customer Excellence team. My colleague Aoife is also new and she's just started as our Community manager, together we are trying to get to know our customers and see how you're getting on with things, we would absolutely love to chat to you, if you would be interested? Please get in touch 📧community@checkit.net We also have Check in sessions launching mid October – this is a great opportunity to ask any questions and join in the conversation! Let’s connect on Linkedin: Hannah Garner | LinkedIn - https://www.linkedin.com/in/hannah-garner-640910219/ ### 24. Easy to use system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Checkit?** It prompts users when checks are due. It has the required temperature ranges already installed and an easy colour system to let the user know whether the item being checked is at the correct emperature or not. **What do you dislike about Checkit?** The probes and handset can be temperamental and sometimes do not communicate with each other. **What problems is Checkit solving and how is that benefiting you?** Conducting regular temperature checks for cooking/reheating/hot holding and cold holding. Weekly probe calibration and manager's audit. Daily manager checks. **Official Response from Hannah Garner:** > Thank you so much for the feedback, we really appreciate it! My name is Hannah and I have just joined the Customer Excellence team at Checkit. I'm so excited to be here and to get to grips with what's going on and how you have been finding things! My colleague Aoife is also new here, she's our Community Manager and together we have set out to try to get to know our customers better😊 It would be really interesting to hear more about the issues you've experienced with the probes and handset If you'd be interested we would love to chat to you more - please reach out 📧community@checkit.net We also have Check in sessions launching mid October – this is a great opportunity to ask any questions and join in the conversation! Let’s connect on Linkedin: Hannah Garner | LinkedIn - https://www.linkedin.com/in/hannah-garner-640910219/ ### 25. great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Francesca F. | admin, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about Checkit?** how efficient is the product is and the way it save tim e **What do you dislike about Checkit?** sometimes the reminders are too often but this is not a downfail **Recommendations to others considering Checkit:** no **What problems is Checkit solving and how is that benefiting you?** the team comummacation ### 26. Ok **Rating:** 3.5/5.0 stars **Reviewed by:** Adam S. | Safety & Risk Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about Checkit?** Good functionality, relieable product for commerical use **What do you dislike about Checkit?** aftersales service is not the best, dashboard not particularly clear. **What problems is Checkit solving and how is that benefiting you?** The able to record tempatures on a regualr basis **Official Response from Aoife Looney:** > Hey Adam, Aoife here 👋 I’m Content & Community Manager at Checkit. Thank you so much for taking the time to leave us a review, we really appreciate the feedback from you. I’d really love to have a follow up conversation regarding the aftersales service and dashboard feedback, please reach out to me on the email below and we can arrange a chat. community@checkit.net 😊 ### 27. Checkit installation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2021 **What do you like best about Checkit?** End result and the courtesy of some of its members of staff - very professional. **What do you dislike about Checkit?** Unfortunatelly, there were some delays in geting a some outstanding issues. **What problems is Checkit solving and how is that benefiting you?** Tempeerature monitoring **Official Response from Hannah Garner:** > Hey! Thank you so much, It really means a lot to us that you have taken the time to let us know what you think. We value your opinion so it’s of most importance to know your thoughts! My name is Hannah, I am new to Checkit! I have just joined the Customer Excellence team. I’ve teamed up with a fellow newbie, my colleague Aoife, she’s our new community manager and together we would love to get to know our customers better and how you’re finding things. Ultimately we are trying to provide our customers with not only the best products but also the best service! I would love to hear more about your review and any other ideas you might have. Please reach out if you would be interested and we can arrange a chat! 😊 📧community@checkit.net We also have Check in sessions launching mid October – this is a great opportunity to ask any questions and join in the conversation! Let's connect on Linkedin - link below! 😊 ### 28. VERY EASY TO USE .Great customer car team. Very quick delivery. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Checkit?** Every thing about it really . Easy to use. Does not need to document anywhere else. **What do you dislike about Checkit?** Some times the communication between the probes and the hand device loses communication. In this case it needs to restart the hand device again. **Recommendations to others considering Checkit:** Very good system .Worth the investment **What problems is Checkit solving and how is that benefiting you?** Since its a cloud based system all paper work is aliminated. **Official Response from Aoife Looney:** > Hello ☺️ Aoife here 👋🏻 I'm Content and Community Manager here at Checkit. Really appreciate you've taken the time to give us some feedback. You’ve given us some great insights here which I’d absolutely love to follow up on. I am new to Checkit and I've joined forces with my colleague Hannah from our Customer Excellence team. We’re on a mission to meet and get to know as many customers as possible to get a better understanding of how we can help and improve. we'd love to hear more about your role in healthcare and how we can help. I would love to hear more from you and explore some of ideas you may have. Please reach out if you would be interested and we can arrange a chat! 😊 📧community@checkit.net We also have Check in sessions launching mid October – this is a great opportunity to join the conversation and ask us any qestions you may have, hope to see you there! Let's connect on LinkedIn - link below! 😊 ### 29. Great customer service every time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Checkit?** Personalised customer service and quick response times **What do you dislike about Checkit?** Checkit system itself can be temperamental **What problems is Checkit solving and how is that benefiting you?** Units going offline regularly **Official Response from Hannah Garner:** > Thank you so much for the feedback, we really appreciate it! My name is Hannah and I have just joined the Customer Excellence team at Checkit. I'm so excited to be here and to get to grips with what's going on and how you have been finding things! My colleague Aoife is also new here, she's our Community Manager and together we have set out to try to get to know our customers better😊 If you'd be interested we would love to chat to you more - please reach out 📧community@checkit.net We also have Check in sessions launching mid October – this is a great opportunity to ask any questions and join in the conversation! Let’s connect on Linkedin: Hannah Garner | LinkedIn - https://www.linkedin.com/in/hannah-garner-640910219/ ### 30. highly recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2021 **What do you like best about Checkit?** The reading of fridges and freezers, accuracy in temperature taken **What do you dislike about Checkit?** when it needs rebooting a couple of times a day after the last update **What problems is Checkit solving and how is that benefiting you?** Act quickly to secure stock when you receive alerts of a temperature drop. Ensure that the food temperature is correct. Ensure that all cleaning schedules are completed. **Official Response from Aoife Looney:** > Hello, Aoife here 👋 I’m Content & Community Manager at Checkit. We really appreciate that you’ve taken the time to leave us some feedback, thank you so much! I’d really love to have a follow up conversation with myself and Hannah from our customer excellence team, we’re both new to Checkit and as community managers we really want to start getting to know our customers. Any feedback or insights from you would be invaluable. If you’d be interested in having a quick chat please reach out on community@checkit.net and we can arrange it. 😀 ### 31. Good Experience with Check it **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Checkit?** Gives good reading of our fridge/freezer temperature **What do you dislike about Checkit?** The reading system is a little too sensitive as i get alreats when it has risen 0.1 degrees **What problems is Checkit solving and how is that benefiting you?** i can monitor our fridge and freezer tempertaure accuratly and allows us to see a problem before i becomes a major one **Official Response from Hannah Garner:** > Thank you so much for your review. We value your opinion so it’s of most importance to know your thoughts! My name is Hannah, I am new to Checkit! I have just joined the Customer Excellence team. I’ve teamed up with a fellow newbie, my colleague Aoife, she’s our new community manager and together we would love to get to know our customers better and how you’re finding things. Ultimately we are trying to provide our customers with not only the best products but also the best service! I would love to hear more in regards to the sensitivity of the alerts you receive - Please reach out so we can discuss this further and any other issues you may be experiencing ... 📧community@checkit.net We also have Check in sessions launching mid October – this is a great opportunity to ask any questions and join in the conversation! Let’s connect on Linkedin: Hannah Garner | LinkedIn - https://www.linkedin.com/in/hannah-garner-640910219/ ### 32. Reliable service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Checkit?** Customer service is always prompt, and the system works well. **What do you dislike about Checkit?** if there is a complicated issue, sometimes is hard to get to the right person quickly. **What problems is Checkit solving and how is that benefiting you?** 24h temperature monitoring with prompt alerts are ensuring that our food safety is as good as it can be. **Official Response from Hannah Garner:** > Hey! Thank you so much, It really means a lot to us that you have taken the time to let us know what you think. We value your opinion so it’s of most importance to know your thoughts! My name is Hannah and I have just joined the Customer Excellence team at Checkit. I'm so excited to be here and to get to grips with what's going on and how you have been finding things! My colleague Aoife is also new here, she's our Community Manager and together we have set out to try to get to know our customers better😊 Ultimately we are trying to provide our customers with not only the best products but also the best service! I would love to hear more about your review and any other ideas you might have. Please reach out if you would be interested and we can arrange a chat! 📧community@checkit.net We also have Check in sessions launching mid October – this is a great opportunity to ask any questions and join in the conversation! Let’s connect on Linkedin: Hannah Garner | LinkedIn - https://www.linkedin.com/in/hannah-garner-640910219/ ### 33. checkit very good system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Checkit?** checkit system mean I can do all my log in and checks online meaning less paperwork **What do you dislike about Checkit?** no link for alerts sent to mobiles only to emails **Recommendations to others considering Checkit:** speak to the checkit team who will help where they can **What problems is Checkit solving and how is that benefiting you?** less paperwork,more accurate records **Official Response from Aoife Looney:** > Hello! Aoife here 👋🏻 I'm Content and Community Manager here at Checkit. First of thank you for leaving us a review! It means a lot to us that you’ve taken the time to give us some feedback, so again much appreciated. Glad you hear you think it’s a great product. I’ve new to Checkit and I’ve joined forces with my colleague Hannah from our customer excellence team, we’re both role in our roles here at Checkit and we’re keen to meet and get to know our customers to see how we can help and improve. We would love to hear more from you and explore some of ideas you may have. Please reach out if you would be interested and we can arrange a chat! 😊 📧community@checkit.net We also have Check in sessions launching mid October – this is a great opportunity to join the conversation and ask us any questions you may have, hope to see you there! Let's connect on LinkedIn - link below! 😊 ### 34. better way of working **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Checkit?** Being able to monitor multiple units across a large site **What do you dislike about Checkit?** system functionality to be able to customize to situation or site is a bit lacking **What problems is Checkit solving and how is that benefiting you?** more consistent usage and early intervention for breakdowns ### 35. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Checkit?** Helps to keep on track and notified instantly **What do you dislike about Checkit?** Calling up for tech support can sometimes be slow and isn't instand **What problems is Checkit solving and how is that benefiting you?** Keeping on top of fridge alerts / using for all audits **Official Response from Aoife Looney:** > Hello! Aoife here 👋🏻 I'm Content and Community Manager here at Checkit. First of thank you for leaving us a review! It means a lot to us that you’ve taken the time to give us some feedback, so again much appreciated. Glad you hear you think it’s a great product. I’ve new to Checkit and I’ve joined forces with my colleague Hannah from our customer excellence team, we’re both role in our roles here at Checkit and we’re keen to meet and get to know our customers to see how we can help and improve. We would love to hear more from you and explore some of ideas you may have. Please reach out if you would be interested and we can arrange a chat! 😊 📧community@checkit.net We also have Check in sessions launching mid October – this is a great opportunity to join the conversation and ask us any questions you may have, hope to see you there! Let's connect on LinkedIn - link below! 😊 ### 36. Very good to see reports **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2021 **What do you like best about Checkit?** Easy to monitor and very accurate . **What do you dislike about Checkit?** hubs going offline . **What problems is Checkit solving and how is that benefiting you?** a pop up on the handhelds if a task has not been completed **Official Response from Aoife Looney:** > Hello ☺️ Aoife here 👋🏻 I'm Content and Community Manager here at Checkit. First of thank you for leaving us a review! It means a lot to us that you’ve taken the time to give us some feedback, so again much appreciated. I am new to Checkit! I'm working closely with my colleague Hannah from our Customer Excellence team. We both new and we’re very keen to meet and understand our customers to help both our strategies – we’d absolutely love to have a follow up conversation to see how we things are going and where we can improve. I would love to hear more from you and explore some of ideas you may have. Please reach out if you would be interested and we can arrange a chat! 😊 📧community@checkit.net We also have Check in sessions launching mid October – this is a great opportunity to join the conversation and ask us any questions you may have, hope to see you there! Let's connect on LinkedIn - link below! 😊 ### 37. Great monitoring tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Checkit?** The system is easy to use and generates great reporting! **What do you dislike about Checkit?** At times,customer service can be a little slow. **What problems is Checkit solving and how is that benefiting you?** Fridge temperature issues and checklist completion. **Official Response from Hannah Garner:** > Thank you so much for the feedback, we really appreciate it! So happy to hear you're loving it My name is Hannah and I have just joined the Customer Excellence team at Checkit. I'm so excited to be here and to get to grips with what's going on and how you have been finding things - hopefully I can change your mind on our customer service! My colleague Aoife is also new here, she's our Community Manager and together we have set out to try to get to know our customers better😊 If you'd be interested we would love to chat to you more - please reach out 📧community@checkit.net We also have Check in sessions launching mid October – this is a great opportunity to ask any questions and join in the conversation! 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