The best aspect of Checkfront is definitely the tech support and customer service. When the website fails or the app fails (frequently), the customer support people are very nice. Review collected by and hosted on G2.com.

Due to company partnerships, I have been required to use Checkfront for 7 years. And I can confidently say that this is (truly) the worst software and service I have ever used.

The UI/UX is simply nonsensical. One small example: when the app displays a list of bookings, the list is not displayed alphabetically or chronologically. It's just random. So I have to search through a long list of names every time I need to check someone in. Checking a customer in is the most basic functionality of Checkfront, and they can't even do that well. The website is a similar mess.

Integration is nonexistent--I can't track marketing or advertising because Checkfront can't tell me where traffic is coming from.

Customers frequently write or call with complaints about the difficulty in booking. So I have no idea how many potential customers simply give up. But Checkfront has certainly cost me business.

Checkfront has made it clear that they care far more about shipping new products and features rather than fixing existing problems, which is doubly unfortunate when their new features are broken as well.

I highly, highly recommend you find a different booking engine. Review collected by and hosted on G2.com.

Checkfront is really comprehensive - it has layers of depth for pretty much any enterprise requirement. Love the support team - they're a notch over their competition and really care for your business. Review collected by and hosted on G2.com.

Their built-in integrations are extensive, but make sure you check that all that you need to integrate to are fully supported first. Having said that, their support team have always helped us when we ran into roadblocks Review collected by and hosted on G2.com.

I can add my "products", set the prices, and I'm ready to go! It walks you through set up so it's really easy. You put in the price and taxes and any parameters that you want that item to have. Review collected by and hosted on G2.com.

Some things are a little confusing. If you are not sure what it is talking about or meaning it doesn't explain it very well. Review collected by and hosted on G2.com.

Fully customizable, always updating with new features, extensions to link to services such as mail chimp, waivers etc Review collected by and hosted on G2.com.

Checkfront can be quite complicated for the new user, or if you have complicated product offerings, that said, the customer support works with you to ensure that you get it right. Review collected by and hosted on G2.com.

It does what I need, for a reasonable price, and with great integrations. Review collected by and hosted on G2.com.

I wish it was possible to make Checkfront charge a deposit of one night's fees automatically, currently it's not (or I'm dumb, or both). Review collected by and hosted on G2.com.

Complete one stop application for your booking system. Good customization for booking simple transactions and reporting. I also liked the robust site builder supported by Checkfront. Review collected by and hosted on G2.com.

The product does not have too many options for inventory management. Some features required the help of support team which could have been featured better. Review collected by and hosted on G2.com.

I used Checkfront to manage booking previously for a pretty simply wordpress site. It was great for simple transactions, reporting, and refunds Review collected by and hosted on G2.com.

I disliked that you couldnt really customize too much how your products were viewed once you put the widget on your page Review collected by and hosted on G2.com.

Gives clients an easy experience when they’re booking appointments online or making online payments. Review collected by and hosted on G2.com.

Nothing to dislike, no complaints so far. Review collected by and hosted on G2.com.

User friendly interface makes for easy training when short on time to train Review collected by and hosted on G2.com.

Not many options for activities/inventory. Also the inability to change some features and settings without support Review collected by and hosted on G2.com.

I use this booking engine to book clients. It is good but expensive. I like the high res images it displays for each property. Review collected by and hosted on G2.com.

The monthly price per month of 49.99 is a little steep. Review collected by and hosted on G2.com.