SP
Santiago P.
Small-Business (50 or fewer emp.)
"Checkfront Is from implementation to use it was always very reliable"
5/5
What do you like best about Checkfront?

Our control of the operation, day by day, the change of operation is simple, incluid new product is easy Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Only in my country, implement the pay, using datafono Review collected by and hosted on G2.com.

Response from Tasha Bray of Checkfront

We appreciate you taking the time to share your experience with Checkfront, Santiago!

Best regards,

Tasha @ Checkfront

mike C.
MC
mike C.
Tour guide
Small-Business (50 or fewer emp.)
"CHECKFRONT"
5/5
What do you like best about Checkfront?

CHECKFRONT have been integral to my business. They have incredible customer service and are there to help you set up. I never have a problem with the platform either it works seemlessly. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

There is nothing about checkfront I don't like Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

Hi Mike,

Thank you for your review! We love hearing how Checkfront helps you run your business and creates a positive experience for your customers. Thank you for continuing to be a loyal Checkfront customer.

Warmly,

Natalie @ Checkfront

AS
Anna S.
Small-Business (50 or fewer emp.)
"Very user friendly and does EVERYTHING we need it to do and more since they add features we suggest!"
5/5
What do you like best about Checkfront?

It is reliable and seamless, with many features we use and love! It makes booking easy for our customers and the waivers ahead of time is brilliant. Competitors try to take us from Checkfront all the time and they usually fall very short in comparison. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

The hero landing page has a very small calendar that the customer needs to change in order to see what is available and they miss it a lot and then think what they want is not available Review collected by and hosted on G2.com.

Response from Tasha Bray of Checkfront

Hi Anna,

Thank you so much for your review! We value your feedback and have shared this with our Product Team.

Warmly,

Tasha @ Checkfront

Denith M.
DM
Denith M.
Managing Director
Small-Business (50 or fewer emp.)
"Easy to use, but some critical features are lacking."
4/5
What do you like best about Checkfront?

Booking process is seamless, and customer service is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

There are a few features that are missing Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"It wasn't exactly what I needed for booking purposes"
3.5/5
What do you like best about Checkfront?

They allow you to use it for free with the ability to upgrade. Easy integration. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Unable to separate rules for my availability event Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Checkfront Works Great For Us!"
4.5/5
What do you like best about Checkfront?

I like the reservation part best. It is very easy to make and import new reservations. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

I wish Checkfront had a way of marking rooms yet to be cleaned and rooms that have already been cleaned for the day. Review collected by and hosted on G2.com.

Response from Tasha Bray of Checkfront

Hi there, thank you for taking the time to review Checkfront! We love to hear it has saved you valuable time.

Best,

Tasha @ Checkfront

Verified User in Sports
US
Verified User in Sports
Small-Business (50 or fewer emp.)
"An adaptable system that has helped generate more bookings and turned into more turnover."
4.5/5
What do you like best about Checkfront?

The price is good and competitive. There are always updates and willing to consider system changes for custom use. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

It isnt possible to be able to speak to customer help unless you pay for a high end package which looses its personal feel that it had when we first signed up. Review collected by and hosted on G2.com.

BASHEER A.
BA
BASHEER A.
Owner
Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"One stop shop for a booking platform"
4/5
What do you like best about Checkfront?

how resposnsove customer service team can be Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Would not really call it user friendly . Review collected by and hosted on G2.com.

Response from Tasha Bray of Checkfront

Hi Basheer, thank you so much for sharing your experience with Checkfront! We really value your honest feedback.

Best,

Tasha @ Checkfront

Arthur S.
AS
Arthur S.
Customer Services Specialist
Small-Business (50 or fewer emp.)
"Great and long experience with Checkfront"
5/5
What do you like best about Checkfront?

My company has been using Checkfront for nine years successfully. It is a great and reliable product that I would highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

Checkfront is very helpful, but it could be more user friendly without so many steps. Review collected by and hosted on G2.com.

Response from Tasha Bray of Checkfront

Hi Arthur, thank you so much for sharing your experience and for continuing to be a loyal Checkfront user.

Warmly,

Tasha @ Checkfront

MG
Miranka G.
Business owner
Small-Business (50 or fewer emp.)
"Outstanding Customer Support"
5/5
What do you like best about Checkfront?

Since our introduction phase, the Checkfront Customer Support has been incredibly helpful. Our business offers private nature excursions, which required a customized setup. Customer Support sent us personal videos, explaining how to arrange the setup. This allowed us to then set everything up ourselves, all the while learning how to work with the booking software. Since then, we've asked for several complicated customizations, including connection to Viator as a private excursion. Each time, we were helped extremely well by Checkfront's outstanding Customer Support. Review collected by and hosted on G2.com.

What do you dislike about Checkfront?

The learning curve can be a bit steep, especially when setting up for private excursions. However, that is due to the highly customizable nature of Checkfront's booking system. The outstanding Customer Support more than makes up for this - helping you work out the kinks in a highly responsive and patient manner. Review collected by and hosted on G2.com.

Response from Natalie A. of Checkfront

Hi Miranka,

Thank you for your review and for sharing your experience! Our Support Team thrives on this kind of feedback, and we are so thrilled to hear how Checkfront has helped you reduce admin time and quadruple bookings.

Thanks for being a valued customer, we appreciate you!

Best,

Natalie