Quynh T.
QT
Quynh T.
Content Creator
Small-Business (50 or fewer emp.)
"very convenient. smart, great customer service"
5/5
What do you like best about Chatway Live Chat?

it does the job and easy to use , simple enough to navigate. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

nothing come up yet. i'm happy. i wish maybe longer trial . Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
AA
Verified User in Arts and Crafts
Small-Business (50 or fewer emp.)
"Easy to use – highly recommended."
4.5/5
What do you like best about Chatway Live Chat?

Easy to integrate and use, this great tool fits in your pocket and helps you assist your customers on the go. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

Nothing to complain about so far—it’s been a great experience for me! Review collected by and hosted on G2.com.

RW
Ryan W.
Owner
Small-Business (50 or fewer emp.)
"Great live chat app"
5/5
What do you like best about Chatway Live Chat?

I like that I'm able to easily communicate with my customers and keep them happy and answer their questions on time. This is a great live chat System. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

There is nothing I dislike about the system. It's a perfect app. OK Review collected by and hosted on G2.com.

中安 .
中安 .
Founder & Chairman of the Board
Small-Business (50 or fewer emp.)
"A very convenient and effective online instant messaging service product"
5/5
What do you like best about Chatway Live Chat?

As a user of Chatway, we have chosen Chatway as an online instant messaging tool for nearly a week. We consider Chatway is a pretty good product. It is easy to integrate with our corporate web application and is very stable and reliable. Chatway provides us with a very convenient and effective channel to communicate with customers online. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

No shortcomings have been found in instant chat yet.

It is recommended to expand AI conversation functions in the future. Review collected by and hosted on G2.com.

MM
Matthew M.
Small-Business (50 or fewer emp.)
"Chatway Live Chat is Great!"
5/5
What do you like best about Chatway Live Chat?

Chatway Live Chat is an easy to use chat app that comes power-packed with a variety of feature and customizable options. The app is easy to intgrate and implement. The customer support has been great and we use live chat frequently. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

There is nothing that I dislike about Chatway Live Chat. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Increased our chat response tenfold"
4/5
What do you like best about Chatway Live Chat?

Easy to set up, really good support and always being updated with new features Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

Getting expensive now no longer free, would be better if there was scaled cost of users ie more users lower per user cost rather than flat rate Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Chatway is Incredible"
5/5
What do you like best about Chatway Live Chat?

Chatway is by far the best live chat service that can easily be added to anywebsite. All of our expectations for live chat on a website have been eceeded and not to mention its completly free.I was immdeitaly impressed by how easy it was to instal and intergrate., And we are impressed Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

We have not found anynthing to complain about yet, the app is great. Review collected by and hosted on G2.com.

Diego R. C.
DC
Diego R. C.
Certified Member
Small-Business (50 or fewer emp.)
"Very simple and easy to use!"
5/5
What do you like best about Chatway Live Chat?

I chose chatway cause it was very easy to install and personalize as well, and has an instant messaging app that works great. Also, Helpdesk is very friendly and accurate! Loved the simplicity of it all! Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

Nothing to share here, everything works fine! Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"This is the live chat I've been waiting for!"
5/5
What do you like best about Chatway Live Chat?

Chatway's website chat is clean, smooth, and responsive. It's ability to capture lead contact info and intake attachments is critical for conversion. The accompanying mobile app is fast and easy, and Chatway's ability to retain conversations beyond the website's first impression via cookies and email is paramount to following up with leads and continuing key conversations Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

No cons as of yet. This chat has exceeded my expectations thus far. Review collected by and hosted on G2.com.

Mayank A.
MA
Mayank A.
Small-Business (50 or fewer emp.)
"Best and Effective tool for Chat"
5/5
What do you like best about Chatway Live Chat?

It is very simple to use and install. it makes easier to connect with many clients from the website and convert them into leads for the business. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

I didn't find anything negative as of now. Review collected by and hosted on G2.com.