Vincenzo R.
VR
Vincenzo R.
Business Owner
Small-Business (50 or fewer emp.)
"Very user-friendly and straightforward!"
5/5
What do you like best about Chatway Live Chat?

What I like most about Chatway Live Chat is the easy integration and user-friendly interface. It makes communication with customers super simple and helps keep everything organized. Plus, the response time is great, ensuring quick customer support! Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

So far, I’m happy with everything about Chatway Live Chat. It works flawlessly and meets all my expectations. Review collected by and hosted on G2.com.

Jet C.
JC
Jet C.
Founder
Small-Business (50 or fewer emp.)
"Chatway is a very simple for chat with customers"
4.5/5
What do you like best about Chatway Live Chat?

It’s incredibly simple and user-friendly. I was able to integrate it and start chatting within minutes. The interface is clean, and everything just works. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

So far so good!So far, nothing major to dislike. It would be great to see more customization options in future updates. Review collected by and hosted on G2.com.

SS
Stanislav S.
digital-marketer
Small-Business (50 or fewer emp.)
"Chatway"
4.5/5
What do you like best about Chatway Live Chat?

Good program. I've been looking for a normal widget for communication with customers for a long time.

Everything is very simple here. Quick installation, installed through Google, so the manager did it himself.

The settings are simple and accessible.

Online support is fast and high-quality. I recommend it! Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

Nothing. Now is using programm. All working well. Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry
UL
Verified User in Luxury Goods & Jewelry
Small-Business (50 or fewer emp.)
"Really great app, especially for small businesses."
5/5
What do you like best about Chatway Live Chat?

Chatway is a great option as it is easy to use and navigate. The customer support is really great. It is the best app for small businesses like mine, as it is free. Small businesses, who don't have enough to spend on different things, really benefit from apps like Chatway who help them get started. Loving this app. Highlight recommended. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

There's nothing I've found troubling about Chatway yet. All's going well. Review collected by and hosted on G2.com.

Alberto B.
AB
Alberto B.
Senior Team Lead
Small-Business (50 or fewer emp.)
"Great tool"
5/5
What do you like best about Chatway Live Chat?

Easy to implement, modern design, works well! Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

Nothing so far! Everything is working well. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great app for live support and chat"
5/5
What do you like best about Chatway Live Chat?

Level of customization, integration, features. Very good helpdesk interaction. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

Lack of AI features. Most other similar apps already have some sort of AI integration, so that sollutions to common problems are easily delivered without the need to talk to an actual person. Review collected by and hosted on G2.com.

SW
Safari W.
Owner/Manager
Small-Business (50 or fewer emp.)
"User friendly live chat app"
5/5
What do you like best about Chatway Live Chat?

Chatway live chat is very easy to use, integrated into my Big Cartel site quickly and seemlessly. It looks professional and has may customizable options. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

I haven't found any downsides. I've been a user for less than a week. Review collected by and hosted on G2.com.

RP
Randy P.
Web developer
Small-Business (50 or fewer emp.)
"Chatway was easy to install and their Helpdesk was great!"
5/5
What do you like best about Chatway Live Chat?

Versatile in their install options. Easy install on my custom-built website. Their Helpdesk is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

I haven't really found anything I dislike about it, yet. Review collected by and hosted on G2.com.

MV
Melissa V.
CEO
Small-Business (50 or fewer emp.)
"Great app!"
5/5
What do you like best about Chatway Live Chat?

It’s an app you use. You receive notifications on your phone like a message, and you can respond to your customer immediately. Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

For the moment, nothing ☺️. We are very happy Review collected by and hosted on G2.com.

文華 .
文華 .
person in charge
Small-Business (50 or fewer emp.)
"Quick and convenient communication channel with potential customers"
5/5
What do you like best about Chatway Live Chat?

"live chat" is very convenient for website visitors to interact with administrators. After this service was added to the website, we immediately received new order inquiries! Highly recommended to use ! Review collected by and hosted on G2.com.

What do you dislike about Chatway Live Chat?

There are currently no unsatisfactory situations! Review collected by and hosted on G2.com.