People are able to ask questions and get a response right away. I love the app on my phone so I am notified immediately and can respond immediately. Review collected by and hosted on G2.com.

Nothing so far - it is working smoothly was easy to set up. Review collected by and hosted on G2.com.

You can customize a lot of information about the plugin, such as the platform customer service name, some small dynamic effects, and customized help responses, as well as quick reply messages. Collect user profiles. Review collected by and hosted on G2.com.

If AI auto-reply can be integrated, it would be even better. I hope the small plugin can keep improving, with increasingly powerful features and broader applicability. Review collected by and hosted on G2.com.

Great simple connection to your website with great support, any FAQ is answered, and a lot of useful features Review collected by and hosted on G2.com.

if there is a small desktop app would be great Review collected by and hosted on G2.com.

User can leave a note so you can contact them back later Review collected by and hosted on G2.com.

everything good so far, very simple to use and nothing complex Review collected by and hosted on G2.com.

I like the simplicity and ease of use the most. It's not too cumbersome, but very friendly and enough for a normal website Review collected by and hosted on G2.com.

I didn't find anything to dislike about Chatway. Review collected by and hosted on G2.com.

Hey, this is a really cool and good service! I love it so far. To be honest, I don’t have that much traffic yet — but even as a free version it works really well. I like the model: free in the beginning, and later, when things pick up, I’ll gladly become a paying customer. That’s exactly the kind of deal I appreciate! Review collected by and hosted on G2.com.

“I dislike nothing at all here, really.” Review collected by and hosted on G2.com.

Everything is very convenient, many functions are open and excellent support returns instantly.An incredibly large volume of settings, but everything is very convenient, accessible and understandable! Review collected by and hosted on G2.com.

But I like everything so far. I don't know what's wrong with it yet. Review collected by and hosted on G2.com.

It has a mobile app and desktop, so one can respond to queries on the go or at the desk. It also lets you message using other platforms. It is easily configurable and supports your own branding. Review collected by and hosted on G2.com.

It would be nice to have some "what would you like to do" choices up front such as Schedule, chat, call. And it will be complete if an AI agent could carry on a logical conversation leading to a booking or call link. Review collected by and hosted on G2.com.

The application is easy to place on a website and has a lot of interesting options. Review collected by and hosted on G2.com.

I've been using the application for about 20 days and I haven't found ANYTHING I don't like, it works great. Review collected by and hosted on G2.com.

It’s easy to set up and extremely convenient for my website. I love it because it provides a live chat where you can communicate In real time. Review collected by and hosted on G2.com.

I see no downsides of Chatway Live Chat. Review collected by and hosted on G2.com.