I recently set up my e-commerce platform and used a Chatway live chat integration to help service customers visiting my site. The integration itself was very quick and easy. We are a small business and I wear many hats so I like that there’s an app so I can respond to live chats from my phone when I’m on the go. I’m using the free version, which includes nice basic customizations - enough for us. As a small business I really appreciate the free tier which allows me to offer a live chat option for potential customers without having to invest. Once we grow and get a lot of website traffic, I can foresee upgrading to the next tier up to meet visitor live chat demands. Thanks! Review collected by and hosted on G2.com.

I’m still a new user but two weeks in and there’s nothing I dislike so far Review collected by and hosted on G2.com.

I have been using Chatway Live Chat for a few days and I find it to be an extraordinary software. I am particularly impressed by how easily the installation process went, making the integration of Chatway Live Chat into my workflow a pleasant and hassle-free experience. One of the features I greatly appreciate is the translation function, which has proven indispensable for effectively communicating with site visitors from around the world. This function not only allows me to converse easily but also to receive real-time notifications when someone enters the site, enabling me to react quickly. Moreover, the widget configuration is impeccable, bringing a level of customization and efficiency that is truly appreciated in its daily use. Finally, another very positive aspect is the price of Chatway Live Chat, which, in my opinion, offers excellent value for the features provided, to the point of making me consider a future renewal without hesitation. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

It's very interactive and "real time" - very good so far. Review collected by and hosted on G2.com.

Just starting to use the app but it has already garnered us (2) appointments day one. Review collected by and hosted on G2.com.

I absolutely love Chatway Live Chat because it is the best live chat software ever! It is incredibly convenient and easy to use, which is essential for managing my communications smoothly. The free plan has been immensely helpful for me as I am just starting a small business, providing all the necessary tools without the upfront investment. Additionally, the customer service is outstanding, as they are very accommodating and approachable, making the support experience pleasant and efficient. The setup process was super easy, which saved me time and effort in getting started. Everything else they offer fits perfectly into my workflow, and I enjoy using their other features as well. Review collected by and hosted on G2.com.

For now, nothing Review collected by and hosted on G2.com.

We haven’t been using Chatway for very long yet, but I can confidently say that the onboarding experience is one of the best I’ve seen: smooth, intuitive, and quick to get started. Compared to similar tools I’ve tried, the free tier offers exactly the core features we need at this stage of our company’s growth, which is a huge plus.

What really stands out, though, is the live chat feature. It's incredibly convenient and responsive, which is crucial for any business that wants to support users in real-time, from anywhere. I was literally enjoying a coffee break and chatting with a customer on the other side of the world, resolving their issue in less time than it took to finish my cappuccino. That’s the kind of flexibility and power Chatway gives you.

Thanks to the team for all your hard work in building this, it really shows! Review collected by and hosted on G2.com.

Nothing comes to mind yet, we haven't used it for long Review collected by and hosted on G2.com.

I like the simplicity of Chatway Live Chat and its ease of integration, which made it very easy for us to set up by directly integrating the provided code into our website. I also appreciate how quickly it allows us to communicate with our customers in real-time. We chose Chatway Live Chat because it seemed simpler and better suited to our needs. Review collected by and hosted on G2.com.

Honestly, nothing in particular — we actually like how simple it is. Review collected by and hosted on G2.com.

Say what you want to say。A very handy communication tool, you deserve to have it!

“helpdesk” Review collected by and hosted on G2.com.

I have a sticky note that can be attached, and I usually put some notes and commonly used phrases in it when using other apps, which are attached to the. Chatway is a web version, so it can't be attached, which is a bit of a pity.

“helpdesk” Review collected by and hosted on G2.com.

Easy to set up, intuitive interface even for a newbies and customization options. It's a simple and sophisticated tools that answers your exact needs of having chat functional on the website. If you want more advanced features, Chatway got it too. Review collected by and hosted on G2.com.

Not much honestly, it's a good tool for simple or maybe even advanced needs. Review collected by and hosted on G2.com.

notification mechanism and speed are very good Review collected by and hosted on G2.com.

I don't have anything to dislike this application Review collected by and hosted on G2.com.

convenient, low code, nice UI UX, good pricing Review collected by and hosted on G2.com.

There is not really much to criticise which is a good thing. Review collected by and hosted on G2.com.