Chatty genuinely feels less like a tool and more like a reliable teammate. It’s not just fast at replying — it actually helps organize thoughts, improve communication, and handle daily work much more efficiently. Review collected by and hosted on G2.com.

I think the AI ​​functionality still needs improvement... Review collected by and hosted on G2.com.

What I like best about Chatty is the phenomenal customer support. I recently needed some assistance, and Hana was incredibly helpful and quick to resolve all my concerns. Having a reliable and friendly support team makes a huge difference! Review collected by and hosted on G2.com.

Limited AI conversations for the free plan Review collected by and hosted on G2.com.

Thank you, Andy, for the great help you provided in finding a solution to my concern. I truly appreciate it. I would recommend this to anyone looking for a chatbot. Review collected by and hosted on G2.com.

The only downside for me is the cost of the pro plan. Aside from that, everything else is good. Review collected by and hosted on G2.com.

What I like most is the simple, intuitive setup, the design, and the excellent online support. Review collected by and hosted on G2.com.

So far, it’s hard to say, as I haven’t found any drawbacks yet. Review collected by and hosted on G2.com.

The support team is very responsive, so you can definitely feel at ease if you run into a problem. You’ll get the right help when you need it. Review collected by and hosted on G2.com.

For now, no. I’d only recommend improving the app integration so the overall experience feels more seamless. Review collected by and hosted on G2.com.

Service 10/10, It's not just a chat app, It's whole chatty support team in one app Review collected by and hosted on G2.com.

pricing ? Everyone loves free app , Any way it worth every penny you spent Review collected by and hosted on G2.com.

moment, and problems are solved very quickly and without any hassle or boredom..! I am really grateful to the wonderful, hardworking and kind work team..! I would like to mention Ms. Hazel in particular, she helped me a lot, and was very patient with me until my problem was solved without any hassle or boredom..! I thank her and the work team, you are really a wonderful team..! Review collected by and hosted on G2.com.

Nothing, so far, and this box is very important for complaints, if available..! Although I think that the presence of a wonderful work team, distinguished services, and a complaints box, I do not think that we can complain about this application..! Review collected by and hosted on G2.com.

I am extremely pleased with the level of integration with Shopify and how easy it is to set up the AI and the chat functionality itself. It trains off of your products and FAQ pages so unlike our past solution, we do not have to maintain an extensive knowledge base with redundant information just for the chatbot. Honestly, the customer support was a concern since we are used to having a dedicated account rep with our previous solution but even though we have used the standard live chat support, answers are always within seconds, very well written and helpful, and never irrelevant. They listen to feedback and have engineers review requests as they are genuinely trying to improve their product. Review collected by and hosted on G2.com.

Chatty needs to improve the robustness of its reporting. It has high level analytics but lacks the features to get agent-level performance details for performance tracking in a contact center. Review collected by and hosted on G2.com.

That you have LIVE chat that helps you with everything and that is human driven and not ai. Review collected by and hosted on G2.com.

nothing at the moment everything seems to pretty well. It is very easy to navigate on how to change whatever you need to change or optimize. Review collected by and hosted on G2.com.

Welcome message for our webiste customer Review collected by and hosted on G2.com.

Do not ask customers to leave their email before they start a new chat Review collected by and hosted on G2.com.