- Easy to install

- Easy to train

- Follows instructions well

- Customer support assistance

- Product proposal and sales facilitator Review collected by and hosted on G2.com.

After a few months of operational testing, we don't really find any problem with its use! The application is easy to install and follow. Perhaps have an analytical dashboard to further analyze customer behavior... Review collected by and hosted on G2.com.

What I like most about Chatty is how fast and reliable it is. It feels like having an assistant available 24/7 that actually understands what I’m trying to do. Whether I’m brainstorming ideas, solving problems, or writing something important, Chatty saves me an incredible amount of time. The responses are clear, practical, and easy to apply in real life. It’s become part of my daily workflow. Review collected by and hosted on G2.com.

Honestly, there isn’t much to dislike. If I had to mention something, it would be that sometimes I wish it could integrate even more directly with external tools and platforms. But as a standalone tool, it already performs extremely well. Review collected by and hosted on G2.com.

The customer service works properly, and it's very effective. Easy integration, good UX, and at the moment, the price. Review collected by and hosted on G2.com.

It's slow, the IA, not very deep with some responses, but it's not bad at all. Review collected by and hosted on G2.com.

The customer support is outstanding. Highly reccomend Review collected by and hosted on G2.com.

Nothing really. Everything was a breeze to setup Review collected by and hosted on G2.com.

While I haven't used Chatty extensively yet, I'm already impressed with what I've experienced so far. The setup process was incredibly easy, it took less than 10 minutes to get the chatbot integrated into my Shopify store with zero coding required. The app automatically synced with my product catalog and store information overnight, which eliminated the tedious manual configuration I was expecting. Even in these early stages, I can already see the tremendous benefits AI-powered customer engagement will bring to my business. The 24/7 availability means customers can get instant answers to their questions about products, shipping, and policies at any time, which is particularly valuable for a growing store like mine where I'm juggling multiple responsibilities. The AI's ability to provide personalised product recommendations based on browsing behaviour has clear potential to improve conversion rates and enhance the overall customer experience. Review collected by and hosted on G2.com.

One area where Chatty could significantly improve is providing better user experience configuration options directly within the app interface. Currently, making customisations or updates to the chatbot's behaviour, appearance, often requires contacting the technical team rather than having self-service controls available. Review collected by and hosted on G2.com.

They are very helpful and get the job done. Review collected by and hosted on G2.com.

I cannot think of anything I do not like Review collected by and hosted on G2.com.

This is the best chatbot for improving conversion rates. The inbox is also great, making it easier to ensure that no query goes unresolved. Review collected by and hosted on G2.com.

Nothing to complain about everything has been great so far. Support during onboarding was also excellent and made the process smooth. Review collected by and hosted on G2.com.

Its pretty good at reading pages and saving that data... though Andy has been a huge help in getting it set up. Review collected by and hosted on G2.com.

Umm, I would likeit if it did cards for all data, like we have locations... about 14-15 of them, and it does pull the data from it... but it doesnt place it into a pretty card kinda like products. Review collected by and hosted on G2.com.

Support is on point , always willing to listen and provide assistance , I have had the pleasure of working with multiple members of team chatty and its always a great and rewarding experience. Review collected by and hosted on G2.com.

Missing feature , which again is not all negative , Chatty is open to having it added for us which again speaks to them understanding our business. Review collected by and hosted on G2.com.

First of all, it's very flexible in all the features, from appearance to AI set up to escalation rules and feedback management, we are getting very good results at handling customer requests. Then, support is extraordinary: everytime I ask, they are ready to help and provide a solution in no time. Review collected by and hosted on G2.com.

For now, there is not much I dislike about the app!. Review collected by and hosted on G2.com.