--- title: Chattermill Reviews meta\_title: 'Chattermill Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 238 reviews by the users' company size, role or industry to find out how Chattermill works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 238 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### Chattermill Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Chattermill's **ease of use** exceptional, enabling quick access to valuable insights without extensive training. [(26 mentions)](https://www.g2.com/products/chattermill/reviews?filters%5Bsentiment_snippet%5D=1592736&qs=pros-and-cons#reviews) Users value the **real-time feedback management** of Chattermill, enhancing their ability to respond swiftly to customer reviews. [(24 mentions)](https://www.g2.com/products/chattermill/reviews?filters%5Bsentiment_snippet%5D=1594249&qs=pros-and-cons#reviews) Users value the **clarity of customer insights** from Chattermill, enabling informed decisions and improved service strategies. [(22 mentions)](https://www.g2.com/products/chattermill/reviews?filters%5Bsentiment_snippet%5D=1593927&qs=pros-and-cons#reviews) Users value the **actionable insights** generated by Chattermill, which greatly enhance service quality and decision-making. [(21 mentions)](https://www.g2.com/products/chattermill/reviews?filters%5Bsentiment_snippet%5D=1594275&qs=pros-and-cons#reviews) Users appreciate the **cleanliness and organization of reviews** in Chattermill, enhancing the analysis of customer feedback. [(17 mentions)](https://www.g2.com/products/chattermill/reviews?filters%5Bsentiment_snippet%5D=1594071&qs=pros-and-cons#reviews) Users find **insufficient information** in Chattermill, noting a steep learning curve and a need for better guidance. [(8 mentions)](https://www.g2.com/products/chattermill/reviews?filters%5Bsentiment_snippet%5D=1594161&qs=pros-and-cons#reviews) Users find the **interface not intuitive** , making it challenging to access insights and create dashboards efficiently. [(7 mentions)](https://www.g2.com/products/chattermill/reviews?filters%5Bsentiment_snippet%5D=1954791&qs=pros-and-cons#reviews) Users note that the **AI limitations** hinder insights and guidance, affecting the overall analytical experience. [(6 mentions)](https://www.g2.com/products/chattermill/reviews?filters%5Bsentiment_snippet%5D=1591799&qs=pros-and-cons#reviews) Users experience **inaccuracy** issues with Chattermill's AI, leading to misclassifications and unreliable insights at times. [(6 mentions)](https://www.g2.com/products/chattermill/reviews?filters%5Bsentiment_snippet%5D=1593883&qs=pros-and-cons#reviews) Users find the **complex usability** of Chattermill challenging, especially for occasional users and new adopters. [(5 mentions)](https://www.g2.com/products/chattermill/reviews?filters%5Bsentiment_snippet%5D=1592631&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Chattermill ##### 1. Ease of Use Users find Chattermill's **ease of use** exceptional, enabling quick access to valuable insights without extensive training. [ See 26 mentions ](https://www.g2.com/products/chattermill/reviews?filters%5Bsentiment_snippet%5D=1592736&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 4.0/5 "Great tool to gather guest feedback" What do you like about Chattermill? What stands out the most now is the AI sentiment tagging. It goes beyond basic keyword matching to truly understand the context of what customers are ![Thomas Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas Z.") TZ Thomas Z. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Feedback Analysis with Room for Deeper Insights" What do you like about Chattermill? I use Chattermill to analyze customer feedback and surface key trends and insights. What stands out most to me is how easy Chattermill is to use and h ##### 2. Feedback Management Users value the **real-time feedback management** of Chattermill, enhancing their ability to respond swiftly to customer reviews. [ See 24 mentions ](https://www.g2.com/products/chattermill/reviews?filters%5Bsentiment_snippet%5D=1594249&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Organized and Tangible Feedback" What do you like about Chattermill? I appreciate the cleanliness and organization of reviews in Chattermill. It's helpful to see the differentiation between Retail and Web reviews, and I ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Simplified Customer Feedback Analysis" What do you like about Chattermill? I love Chattermill's ability to centralize and quickly analyze all customer feedback. Being able to use filters as needed really saves time. ##### 3. Customer Insights Users value the **clarity of customer insights** from Chattermill, enabling informed decisions and improved service strategies. [ See 22 mentions ](https://www.g2.com/products/chattermill/reviews?filters%5Bsentiment_snippet%5D=1593927&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "A powerful NPS and Trustpilot monitoring tool" What do you like about Chattermill? Lots of functionality, in fact so much that I'm sure we're not even using 50% of it. We monitor our NPS and Trustpilot score via Chattermill ![Thomas Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas Z.") TZ Thomas Z. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Feedback Analysis with Room for Deeper Insights" What do you like about Chattermill? I use Chattermill to analyze customer feedback and surface key trends and insights. What stands out most to me is how easy Chattermill is to use and h ##### 4. Insights Generation Users value the **actionable insights** generated by Chattermill, which greatly enhance service quality and decision-making. [ See 21 mentions ](https://www.g2.com/products/chattermill/reviews?filters%5Bsentiment_snippet%5D=1594275&qs=pros-and-cons#reviews) See Related User Reviews ![Thomas Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas Z.") TZ Thomas Z. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Feedback Analysis with Room for Deeper Insights" What do you like about Chattermill? I use Chattermill to analyze customer feedback and surface key trends and insights. What stands out most to me is how easy Chattermill is to use and h ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Simplified Customer Feedback Analysis" What do you like about Chattermill? I love Chattermill's ability to centralize and quickly analyze all customer feedback. Being able to use filters as needed really saves time. ##### 5. Feedback Users appreciate the **cleanliness and organization of reviews** in Chattermill, enhancing the analysis of customer feedback. [ See 17 mentions ](https://www.g2.com/products/chattermill/reviews?filters%5Bsentiment_snippet%5D=1594071&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Organized and Tangible Feedback" What do you like about Chattermill? I appreciate the cleanliness and organization of reviews in Chattermill. It's helpful to see the differentiation between Retail and Web reviews, and I ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Simplified Customer Feedback Analysis" What do you like about Chattermill? I love Chattermill's ability to centralize and quickly analyze all customer feedback. Being able to use filters as needed really saves time. ### 5 Cons or Disadvantages of Chattermill ##### 1. Insufficient Information Users find **insufficient information** in Chattermill, noting a steep learning curve and a need for better guidance. [ See 8 mentions ](https://www.g2.com/products/chattermill/reviews?filters%5Bsentiment_snippet%5D=1594161&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Simplified Customer Feedback Analysis" What do you dislike about Chattermill? Some feedback can be better tagged. Observations can also be better reworked to avoid duplicates. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Very user friendly tool" What do you dislike about Chattermill? Sometimes there are too much information ##### 2. Not Intuitive Users find the **interface not intuitive** , making it challenging to access insights and create dashboards efficiently. [ See 7 mentions ](https://www.g2.com/products/chattermill/reviews?filters%5Bsentiment_snippet%5D=1954791&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Organized and Tangible Feedback" What do you dislike about Chattermill? Not much to improve for my level of usage. Possibly an easy way to export data. ![Umberto T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Umberto T.") UT Umberto T. Enterprise (\> 1000 emp.) 5.0/5 "Intuitive Interface, Real-Time Insights" What do you dislike about Chattermill? None ##### 3. AI Limitations Users note that the **AI limitations** hinder insights and guidance, affecting the overall analytical experience. [ See 6 mentions ](https://www.g2.com/products/chattermill/reviews?filters%5Bsentiment_snippet%5D=1591799&qs=pros-and-cons#reviews) See Related User Reviews ![Daniel C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel C.") DC Daniel C. Enterprise (\> 1000 emp.) 3.5/5 "Conceptually is Great - Still Needs some work" What do you dislike about Chattermill? I've notice data accuracy is not great, at times data will change from one month into the other. Also I hate that i cant export data in a way that's r ![Marley D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marley D.") MD Marley D. Mid-Market (51-1000 emp.) 4.5/5 "Great service to compile customer feedback" What do you dislike about Chattermill? The phrasal analyis is getting better but could still use some work. I've found that it sometimes gets stuck on a certain theme. ##### 4. Inaccuracy Users experience **inaccuracy** issues with Chattermill's AI, leading to misclassifications and unreliable insights at times. [ See 6 mentions ](https://www.g2.com/products/chattermill/reviews?filters%5Bsentiment_snippet%5D=1593883&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 4.0/5 "Great tool to gather guest feedback" What do you dislike about Chattermill? Rigid dashboard customization: While the reports are helpful, the UI for building custom charts can feel a bit rigid. It sometimes requires a few work ![Daniel C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel C.") DC Daniel C. Enterprise (\> 1000 emp.) 3.5/5 "Conceptually is Great - Still Needs some work" What do you dislike about Chattermill? I've notice data accuracy is not great, at times data will change from one month into the other. Also I hate that i cant export data in a way that's r ##### 5. Complex Usability Users find the **complex usability** of Chattermill challenging, especially for occasional users and new adopters. [ See 5 mentions ](https://www.g2.com/products/chattermill/reviews?filters%5Bsentiment_snippet%5D=1592631&qs=pros-and-cons#reviews) See Related User Reviews ![Thomas Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas Z.") TZ Thomas Z. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Feedback Analysis with Room for Deeper Insights" What do you dislike about Chattermill? Some advanced features are not always very easy to find, especially for occasional users. The analysis could go a bit deeper on more nuanced and compl ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Very useful for can be difficult to use" What do you dislike about Chattermill? The interface to be not intuitive, and it can be difficult to use ## Top-Rated Alternatives [ ![Thematic](https://images.g2crowd.com/uploads/product/hd_favicon/d764a7357a004e7c2755a9b816ef4312/thematic.svg "Thematic") Thematic 4.8/5(43) ](https://www.g2.com/products/thematic/reviews) [ ![Altair AI Studio](https://images.g2crowd.com/uploads/product/hd_favicon/501888c80a82c58e3c4f752bbd3902f5/rapidminer-studio.svg "Altair AI Studio") Altair AI Studio 4.6/5(532) ](https://www.g2.com/products/rapidminer-studio/reviews) [ ![Qualtrics Customer Experience](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-customer-experience%282%29.svg "Qualtrics Customer Experience") Qualtrics Customer Experience 4.3/5(751) ](https://www.g2.com/products/qualtrics-customer-experience/reviews) [ View All Alternatives ](https://www.g2.com/products/chattermill/competitors/alternatives) ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 10/31/2024 "Organized and Tangible Feedback" 5/5 What do you like best about Chattermill? I appreciate the cleanliness and organization of reviews in Chattermill. It's helpful to see the differentiation between Retail and Web reviews, and I value that Chattermill organizes reviews and feedback into categories that are relevant to my work. I can easily access feedback on specific topics such as 'Store Experience.' Review collected by and hosted on G2.com. What do you dislike about Chattermill? Not much to improve for my level of usage. Possibly an easy way to export data. Review collected by and hosted on G2.com. What problems is Chattermill solving and how is that benefiting you? n/a Review collected by and hosted on G2.com. Show More 5/7/2026 Current UserValidated ReviewerSource: Organic ![Beni M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beni M.") BM Beni M. Store Manager Mid-Market (51-1000 emp.) 7/24/2025 "Easy to use and great for understanding business opportunities" 5/5 What do you like best about Chattermill? You’re able to find where the opportunities lie for your business and more specifically with direct customer feedback. It’s helped improve how we service our clients to continue to impact the growth of our business Review collected by and hosted on G2.com. What do you dislike about Chattermill? The layout of the emails that connect you to the feedback of your clients. It would be nice to directly link the website and make it move interactive Review collected by and hosted on G2.com. What problems is Chattermill solving and how is that benefiting you? The ability to improve the customer service we provide Review collected by and hosted on G2.com. Show More Response from Mikhail Dubov of Chattermill [Editedit](https://www.g2.com/survey_responses/chattermill-review-11429315/official_response/edit) Thanks for such thoughtful feedback, Beni! Love your feature suggestion. Definitely something we can look into 2/6/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") UO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 5/7/2026 "Easy-to-View Main Page for Customer Feedback Reviews" 5/5 What do you like best about Chattermill? you can view all the feedback reviews easily with the main page Review collected by and hosted on G2.com. What do you dislike about Chattermill? The complaints aspect tend to be a bit more niche than what chattermill can outline with the AI aspect. A customer could complaint about the DD and it will feed it back as a different issue sometimes Review collected by and hosted on G2.com. What problems is Chattermill solving and how is that benefiting you? outlining what we are doing correctly in the business and real-time feedback Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Printing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Printing") UP Verified User in Printing Mid-Market (51-1000 emp.) 10/31/2024 "A powerful NPS and Trustpilot monitoring tool" 5/5 What do you like best about Chattermill? Lots of functionality, in fact so much that I'm sure we're not even using 50% of it. We monitor our NPS and Trustpilot score via Chattermill Review collected by and hosted on G2.com. What do you dislike about Chattermill? Only the fact that I haven't had the time to run the set up for the addtional features! Review collected by and hosted on G2.com. What problems is Chattermill solving and how is that benefiting you? Monitoring NPS and Trustpilot, collecting NPS scores Review collected by and hosted on G2.com. Show More 5/21/2026 Current UserValidated ReviewerSource: Organic ![Daniel C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel C.") DC Daniel C. Category Manager Enterprise (\> 1000 emp.) 8/5/2025 "Conceptually is Great - Still Needs some work" 3.5/5 What do you like best about Chattermill? quick way to reference reviews, ability to filter down and see as much detail or less as you want. Review collected by and hosted on G2.com. What do you dislike about Chattermill? I've notice data accuracy is not great, at times data will change from one month into the other. Also I hate that i cant export data in a way that's ready to be leveraged on excel. Also, report making tool needs a lot of work. Layouts are always tricky to manage, noticed specially challenging when dealing with tables, were you cant modify the width of columns, also colours for each series are limited, and cant be customized; wich brings me back to the fact that...on one hand you dont facilitate exporting the data to quickly levarage it on excel/sheets, that would indicate high level of confidence on your own reports/dashboards, but as a constant user i know that's not the case. Also the sentiment algorithm is innacurate, at times it will pick negative sentiments, where I read the review there's nothing that indicates a negative sentiment towards the product. Finally would love to add a word map or word count as visualization options for the data. Again, if you don't excel at exporting data, then excel at reporting/dashboard experience, today there's gaps in both. Review collected by and hosted on G2.com. What problems is Chattermill solving and how is that benefiting you? Digest the voice of guests more effectively to trigger product decisions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Shannon O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shannon O.") SO Shannon O. Mid-Market (51-1000 emp.) 5/7/2026 "Robust Sentiment Analysis with Room for Dashboard Improvement" 4/5 What do you like best about Chattermill? I use Chattermill for customer sentiment analysis, and I like their tagging feature the most because it's relatively accurate. The initial setup of Chattermill was easy for me. Review collected by and hosted on G2.com. What do you dislike about Chattermill? I think Chattermill could use more flexible dashboarding. Review collected by and hosted on G2.com. What problems is Chattermill solving and how is that benefiting you? I use Chattermill for gathering and categorizing customer sentiment data. I find the tagging relatively accurate. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ashley M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley M.") AM Ashley M. Mid-Market (51-1000 emp.) 5/7/2026 "Insightful Keyword Analysis and Easy Setup" 3.5/5 What do you like best about Chattermill? I like Chattermill for its data availability and the keyword granularity. I enjoy the depth and detail it provides in keyword search. The setup was fairly easy, which was a plus. Review collected by and hosted on G2.com. What do you dislike about Chattermill? N/A Review collected by and hosted on G2.com. What problems is Chattermill solving and how is that benefiting you? I use Chattermill for awareness of customer info, with benefits from data availability and keyword granularity. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Enterprise (\> 1000 emp.) 10/31/2024 "Simplified Customer Feedback Analysis" 4/5 What do you like best about Chattermill? I love Chattermill's ability to centralize and quickly analyze all customer feedback. Being able to use filters as needed really saves time. Review collected by and hosted on G2.com. What do you dislike about Chattermill? Some feedback can be better tagged. Observations can also be better reworked to avoid duplicates. Review collected by and hosted on G2.com. What problems is Chattermill solving and how is that benefiting you? I use Chattermill to analyze customer feedback, identify trends, and better understand issues. This helps guide quality and product actions. The ability to centralize and quickly analyze feedback, with filters as needed, saves time. Review collected by and hosted on G2.com. Show More 4/20/2026 Validated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") UO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 5/7/2026 "Simple, Straightforward, and Detailed Feedback in One Place" 5/5 What do you like best about Chattermill? very simple and straight forward - shows all the feedback in detail Review collected by and hosted on G2.com. What do you dislike about Chattermill? nothing at the moment - it is much better than previous software Review collected by and hosted on G2.com. What problems is Chattermill solving and how is that benefiting you? we had to ask for feedback before - we nnow receive feedback in our own time Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") IE Verified User in E-Learning Mid-Market (51-1000 emp.) 5/10/2026 "Great Categorization and Well-Sorted Tags" 5/5 What do you like best about Chattermill? Categorization and how the tags are sorted Review collected by and hosted on G2.com. What do you dislike about Chattermill? It kinda feels overwhelming and not user friendly and you have to have someone explain it to you Review collected by and hosted on G2.com. What problems is Chattermill solving and how is that benefiting you? tracking user experience and their feedback accross all platform such as trustpilot, googleplay,...etc Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ##### Categories on G2 [Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management)[Text Analysis](https://www.g2.com/categories/text-analysis) ##### Explore More [Which ABM analytics solution is best for revenue growth tracking?](https://www.g2.com/discussions/which-abm-analytics-solution-is-best-for-revenue-growth-tracking)[Best HCI Solutions](https://www.g2.com/discussions/best-hci-solutions-for-2025)[Best tools for asset tracking in construction projects](https://www.g2.com/discussions/best-tools-for-asset-tracking-in-construction-projects) [Which IRCM solutions support usage-based billing and service monetization for telecommunications providers?](https://www.g2.com/discussions/which-ircm-solutions-support-usage-based-billing-and-service-monetization-for-telecommunications-providers)[PR Firms in Dallas](https://www.g2.com/categories/pr-firms/locations/dallas-tx-us)[Pros and Cons Details](https://www.g2.com/products/chattermill/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)