Nithisha R.
NR
Nithisha R.
Consultant
Small-Business (50 or fewer emp.)
"ChatSupport - ease and effortless!"
4/5
What do you like best about ChatSupport?

ChatSupport offers a very easy way to address and resolve customer issues and queries. Amazing to work with. Review collected by and hosted on G2.com.

What do you dislike about ChatSupport?

At times, the responses don't feel human like, however, that has never been a great issue. Review collected by and hosted on G2.com.

Sai Varma C.
SC
Sai Varma C.
Mid-Market (51-1000 emp.)
"Communication"
5/5
What do you like best about ChatSupport?

Easy to get in touch with the clients as well as customers.

It helps us to resolve the customers queries over the freshchat or the ticket process. Review collected by and hosted on G2.com.

What do you dislike about ChatSupport?

sometimes some queries need to be resolved over the call to get the users issue done. Review collected by and hosted on G2.com.

Tejal V.
TV
Tejal V.
Small-Business (50 or fewer emp.)
"Helpful App for Customer Support Team"
4.5/5
What do you like best about ChatSupport?

Chat support is very useful specially when you are working for the customer service desk. It is used as a medium of communciation with the clients. Review collected by and hosted on G2.com.

What do you dislike about ChatSupport?

Sometimes on some instance response does not comes or gets delayed.this should not happen. Review collected by and hosted on G2.com.

Mohammed J.
MJ
Mohammed J.
web design
Small-Business (50 or fewer emp.)
"Excellent Support User frendly"
3.5/5
What do you like best about ChatSupport?

ChatSupport Helps us reach our customers to quick responve we slove our customers quries very fast Review collected by and hosted on G2.com.

What do you dislike about ChatSupport?

Looking for automations, if you help us with this Chatsupport will be 100% Review collected by and hosted on G2.com.

Daniela G.
DG
Daniela G.
Property Admin
Mid-Market (51-1000 emp.)
"Customer Service Agent"
4.5/5
What do you like best about ChatSupport?

It's a fast and easy way for customers to use and gives a quick response. Review collected by and hosted on G2.com.

What do you dislike about ChatSupport?

Sometimes you can feel like you're speaking with a robot. But this also helps by giving quick responses. Review collected by and hosted on G2.com.

Sumit P.
SP
Sumit P.
Back Office Analyst
Small-Business (50 or fewer emp.)
"Excellent tool! To provide a better customer satisfaction on real time to the customers."
5/5
What do you like best about ChatSupport?

A very easy way to provide a customer support on a real time in few minutes. Review collected by and hosted on G2.com.

What do you dislike about ChatSupport?

Sometime, cx didn't get the survery on her email. Review collected by and hosted on G2.com.

Melissa G.
MG
Melissa G.
sales consultant
Small-Business (50 or fewer emp.)
"My experience with chat support"
5/5
What do you like best about ChatSupport?

It is helpful to be able to assist customers with their questions or concerns Review collected by and hosted on G2.com.

What do you dislike about ChatSupport?

The waiting between the customer and agent Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Real time support"
3/5
What do you like best about ChatSupport?

Quality quick conversations as well as a deep level of customization Review collected by and hosted on G2.com.

What do you dislike about ChatSupport?

Some of the integrations could be more fluid Review collected by and hosted on G2.com.