---
title: ChatStack Reviews
meta_title: 'ChatStack Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ChatStack works for a business like yours.
aggregate_rating:
  rating_value: 2.7
  review_count: 3
  scale: '5'
date_modified: '2026-04-20'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# ChatStack Reviews
**Vendor:** Chatstack  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 2.7/5.0  
**Total Reviews:** 3
## About ChatStack
ChatStack is a self-hosted live chat software for websites.




## ChatStack Reviews
  ### 1. Review for chatstack

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2023

**What do you like best about ChatStack?**

It is best for support and sales and it makes easier to engage with the visitors 
It helps to increase the sales.

**What do you dislike about ChatStack?**

Nothing much I don't find any dislike about this

**What problems is ChatStack solving and how is that benefiting you?**

It is mainly available in all the platform like windows, linux, Mac so easy to use a same tool in all the place.


## ChatStack Discussions
  - [What is ChatStack used for?](https://www.g2.com/discussions/what-is-chatstack-used-for)

- [View ChatStack pricing details and edition comparison](https://www.g2.com/products/chatstack/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-07+07%3A01%3A19+-0500&secure%5Bsession_id%5D=0a43ab85-7432-4c13-85d4-dbaa2ffc9870&secure%5Btoken%5D=d23ebbf0a1df58c2d5ef84434e21775910746a452901e7df53746ee3d7420b01&format=llm_user)

## ChatStack Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Generative AI

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing
- Real-Time Notifications
- Real-time Consumer-facing Chat

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

**Additional Functionality**
- Real-Time Analytics
- Email Management
- API
- Single Sign On
- Search/Filter
- Collaboration Tools
- Third-Party Integrations
- Activity Dashboard
- Canned Responses
- Surveys & Feedback
- Reporting/Analytics
- Transfers/Routing
- Geotargeting
- Interaction Tracking
- CRM
- Transcripts/Chat History
- Document Storage
- Screen Sharing
- Contact Management
- Autoresponders
- Multi-Channel Communication
- Mobile Access
- AI Copilot
- Offline Form
- Real-Time Monitoring
- Support Ticket Management
- File Sharing

## Top ChatStack Alternatives
  - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - 4.4/5.0 (3,676 reviews)
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  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,969 reviews)