Chatspell facilitates communication with website visitors. It is very easy to use and implement. I use it frequently in my work. It contains a lot of features and we can integrate it with chatGPT and AI tools. Also, it has a good level of customer support. Review collected by and hosted on G2.com.

As it is a new system some errors are generally found by its users. Its customer support feature should also be improved. Its integration with AI tools is not very easy. We need some technical skills to integrate. It is little bit costly. Review collected by and hosted on G2.com.

I can communicate with my future client immediately, easily, and clearly with just a few clicks. The integration is quick and very easy to use and install on the site. Review collected by and hosted on G2.com.

The Menu Widget for client conversation is not customizable and is not available in other languages. I had a bit of difficulty making the people who accessed the site understand what it was about. Review collected by and hosted on G2.com.

Chatspell is a free tool that integrates with Slack, making it easy to live chat with customers on my website. Review collected by and hosted on G2.com.

I cannot think of anything at this time. Review collected by and hosted on G2.com.

I like the tool that it supports integration with slack. With that you are able to interact with clients and we Visitors. It also helps in ensuring that you answer to all the tickets raised. Review collected by and hosted on G2.com.

There is minimal dislike of the tool. Everything works magic. Review collected by and hosted on G2.com.

This enables Slack Support instead of having to integrate a specific plugin to my website. Which my team can gain access to and answer queries without any specific lead times on waiting for authorization, its managed via workspace. Review collected by and hosted on G2.com.

$39 per month is a bit steep. I like the free trial but perhaps to motivate more users to the platform rather go 30 days Review collected by and hosted on G2.com.

Its basically a free chat tool which is Slack Integrated.

Secondly, its Free. :)

You are ready once installed for the Support activities that you want to provide to end users. Review collected by and hosted on G2.com.

Nothing as Such, can have some Specific Font features to exaggerate the chat. Review collected by and hosted on G2.com.

This can free up employees to focus on more strategic work. Chatspell can be used to answer questions about assignments, provide study resources, and offer tutoring support. Review collected by and hosted on G2.com.

Chatspell offers some customization options for the chat widget, but it may not be sufficient for businesses with specific branding or design requirements. However, this is not a big deal. Review collected by and hosted on G2.com.

There are glitches and the need, for improvements in customer support. It requires some skills that add value to the system to a limited extent. Review collected by and hosted on G2.com.

It would be great to have real-time alerts for when assistance is needed. Currently relying on phone calls for issues feels inefficient and disrupts workflow. Review collected by and hosted on G2.com.

It is so easy to use! Similar to Teams and other software, Chatspell was easy for colleagues to quickly learn and use. It was easy to implement in our organization. I have no experience with customer support, we haven't had to contact them.

We use Chatspell daily now and we are so glad we switched! Review collected by and hosted on G2.com.

nothing! We have liked this better than Teams. Review collected by and hosted on G2.com.