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ChatSpark Reviews & Product Details

ChatSpark is a next-generation Conversational AI platform built to automate customer engagement, support, and lead generation across every channel. Create intelligent AI agents that resolve inquiries instantly, capture qualified leads, and book appointments — all without human intervention. Powered by advanced NLP and a dynamic AI Actions engine, ChatSpark connects seamlessly with tools like Slack, WhatsApp, and Square Booking to unify communication and workflow automation. From small businesses to global enterprises, ChatSpark scales effortlessly with customizable plans, actionable analytics, and proven ROI — turning conversations into conversions. Learn more at https://ChatSpark.io

Seller

ChatSpark

Discussions

ChatSpark Community

Languages Supported

Afrikaans, Amharic, Arabic, Assamese, Azerbaijani, Bashkir, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Czech, Chuvash, Welsh, Danish, German, Greek, English, Esperanto, Estonian, Basque, Persian, Finnish, French, Scottish Gaelic, Irish, Galician, Gujarati, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Iloko, Indonesian, Icelandic, Italian, Javanese, Japanese, Kannada, Georgian, Kazakh, Central Khmer, Kirghiz, Korean, Kurdish, Latin, Latvian, Lithuanian, Luxembourgish, Malayalam, Marathi, Macedonian, Malagasy, Mongolian, Malay, Burmese, Nepali, Newari, Dutch, Norwegian, Oriya, Punjabi, Polish, Portuguese, Pushto, Quechua, Romanian, Russian, Sanskrit, Sinhala, Slovak, Slovenian, Sindhi, Somali, Spanish, Albanian, Serbian, Sundanese, Swahili, Swedish, Tamil, Tatar, Telugu, Tajik, Tagalog, Thai, Turkmen, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Vietnamese, Yiddish, Yoruba, Chinese (Simplified), Chinese (Traditional), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa

Overview by

Chris Robinson

Pricing

Pricing provided by ChatSpark.

Basic

$19.00

Per Month

Plus

$59.00

Per Month

View More Pricing Information

Top-Rated Alternatives

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ChatSpark Media

ChatSpark Demo - Tangled in Multiple Service Channels? We Weave Them Into One Smooth Experience.

Website? Check! Social media? Absolutely! Even messaging apps like WhatsApp and Slack? You bet! Say goodbye to the 9-5 constraints and hello to 24/7 efficient customer support.

ChatSpark Demo - Revolutionizing Your Sales Process? That's Our Specialty.

Transform your sales approach with AI. ChatSpark's smart chatbots, trained on your product information, are primed to nurture leads and close deals, making your sales strategy smarter and more effective.

ChatSpark Demo - Scheduling Hassles a Thing of the Past? Absolutely!

Tangled in booking complexities? ChatSpark simplifies it all. Our AI chatbots integrate with your scheduling tools, turning the appointment process into a breeze. Enjoy streamlined, stress-free scheduling.

ChatSpark Reviews (14)

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David R.

Partnerships Manager

Small-Business (50 or fewer emp.)

9/3/2024

"Optimize your sales and customer support tasks"

5/5

What do you like best about ChatSpark?

I had the opportunity to integrate ChatSpark into one of the companies I worked for, and customer satisfaction went up more than 20 points. What I like most about ChatSpark is that it allows you to automate chats with artificial intelligence and virtual assistants. Review collected by and hosted on G2.com.

What do you dislike about ChatSpark?

None. I have had the opportunity to use other virtual assistant tools, and ChatSpark has surprised me so far. Review collected by and hosted on G2.com.

What problems is ChatSpark solving and how is that benefiting you?

ChatSpark immediately solves response times for both customer support and sales. In my case I had the opportunity to use it in both, and it is very easy to automate many of the questions and answers that are constantly repeated. (you can also program it to schedule meetings and optimize your inbound metrics) Review collected by and hosted on G2.com.

Ivan M.

Sales Development Representative

Mid-Market (51-1000 emp.)

9/23/2024

"Complements perfectly our current CRM solution"

5/5

What do you like best about ChatSpark?

The chatbots created with the help of ChatSpark have helped to decrease our customer service load. They do first level calls for simple questions and initial problems, which relieves my team members from such tasks. Review collected by and hosted on G2.com.

What do you dislike about ChatSpark?

I think that the options for analytics are somewhat limited. It does not provide information about sentiments of the customers or fields that might be problematic for the chatbots. Review collected by and hosted on G2.com.

Operacoes C.

Senior HR Generalist

Government Administration

Small-Business (50 or fewer emp.)

9/9/2024

"Automate basic customer service interactions"

4.5/5

What do you like best about ChatSpark?

ChatSpark uses AI private chatbots which have been effective in the management of simple customer relations. They are able to respond to elementary questions quickly thus allowing my team to handle other complicated queries. Review collected by and hosted on G2.com.

What do you dislike about ChatSpark?

ChatSpark poses some constraints that are not very suitable for me in regards to chats. Some of the features we actually seen in pre-built conversation flows not always match our brand voice and also miss some features of products. Review collected by and hosted on G2.com.

Riya M.

ML engineer

Small-Business (50 or fewer emp.)

9/5/2024

"Wonderful AI powered tool for numerous tasks"

5/5

What do you like best about ChatSpark?

ChatSpark is an amazing tool powered. The best thing about using it is that you can train it the way you want and it provides reliable results. Review collected by and hosted on G2.com.

What do you dislike about ChatSpark?

There is no as such dislikes or concerns in ChatSpark that I've been came across. It is working fine completely. Review collected by and hosted on G2.com.

Tanya L.

Quality and Training

Small-Business (50 or fewer emp.)

8/29/2024

"ChatSpark Review"

4.5/5

What do you like best about ChatSpark?

ChatSpark assists and manages many aspects by using AI. Utilizing it for sales as well as customer service and scheduling makes day to day productivity much more efficient. It is user friendly as well. Review collected by and hosted on G2.com.

What do you dislike about ChatSpark?

The downside of ChatSpark is the time it took to set up initially. Review collected by and hosted on G2.com.

Jiya S.

SDE

Small-Business (50 or fewer emp.)

9/13/2024

"Amazing tool for customer assistance"

5/5

What do you like best about ChatSpark?

ChatSpark's AI bots are really impressive as provides a high accuracy of results. Review collected by and hosted on G2.com.

What do you dislike about ChatSpark?

ChatSpark is an amazing tool and there are no such dislikes with it. Review collected by and hosted on G2.com.

Eric T.

UNIX SYSTEM ADMINISTRATOR

Mid-Market (51-1000 emp.)

9/10/2024

"Advance Scalability"

4.5/5

What do you like best about ChatSpark?

ChatSpark supports business growth and scalability, handling increased chat volumes with ease. Enables real-time engagement and support, improving customer satisfaction and loyalty. Review collected by and hosted on G2.com.

What do you dislike about ChatSpark?

ChatSpark effectiveness relies on high-quality training data, which can be time-consuming to develop. Review collected by and hosted on G2.com.

Vivek S.

Financial Planner

Small-Business (50 or fewer emp.)

8/29/2024

"Customer Service Solution"

4.5/5

What do you like best about ChatSpark?

Chatspark, an AI powered customer service helps in cost reductions in terms of manpower, space, team management. Review collected by and hosted on G2.com.

What do you dislike about ChatSpark?

Sometimes it is not able to address the concern of the customer properly. Review collected by and hosted on G2.com.

Vivek S.

Financial Planner

Small-Business (50 or fewer emp.)

9/2/2024

"AI Customer Support Service"

4.5/5

What do you like best about ChatSpark?

It is cost & time saving technology for the company Review collected by and hosted on G2.com.

What do you dislike about ChatSpark?

Sometimes it is not able to address the issue and manual intervention is required. Review collected by and hosted on G2.com.

Manjusha P.

SPS Associate

Small-Business (50 or fewer emp.)

8/28/2024

"Best AI"

5/5

What do you like best about ChatSpark?

It's helps in customer service, its the perfect sales assistant, it is easy to make booking process and it is very knowledgable Review collected by and hosted on G2.com.

What do you dislike about ChatSpark?

none. this is the perfect bot ever made compared to others Review collected by and hosted on G2.com.