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Chatsi

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(10)5.0/5

Chatsi is an AI sales concierge that brings the guidance of a knowledgeable sales associate to your online store, helping shoppers move from discovery to decision. Turn questions into confident purchases by delivering personalized product recommendations and expert buying guidance grounded in your catalog data, product specs, videos and approved content. This is especially effective for merchants selling complex or high-consideration products where shoppers need to understand compatibility, compare options, and decide what’s right for their needs. Built for automotive aftermarket, electronics, safety, luxury, industrial, powersports, and other categories where knowledgeable sales associates are needed to help drive the purchase. HELP SHOPPERS FIND, UNDERSTAND, AND CHOOSE • Natural-language discovery: Shoppers describe what they need in their own words, without knowing the right SKU or search term. • Compatibility and fitment guidance: Answer “Will it fit?” and “Will it work with what I have?” using your catalog and technical content. • Guided comparisons: Explain meaningful differences, address concerns, and help shoppers choose with confidence. • Assistance throughout the shopping journey: Reach shoppers through concierge chat, homepage Ask AI, AI search overviews, and in-page product prompts. • Measurable purchase outcomes: Connect conversations and product recommendations to subsequent orders with built-in attribution. WORKS WITH YOUR EXISTING STOREFRONT Chatsi complements your site search, filters, and product pages. It runs on Shopify, Salesforce Commerce Cloud, Adobe Commerce (Magento), BigCommerce, and WooCommerce without any significant changes to your ecommerce platform or workflows. YOUR BRAND. YOUR KNOWLEDGE. YOUR CONTROL. Recommendations and answers are grounded in merchant-approved sources, with control over brand voice and sales guidance. Chatsi runs in a fire-walled environment; merchant data is not shared with foundation model providers. EARLY RESULTS FROM LIVE DEPLOYMENTS Shopify Merchant | Automotive aftermarket Shoppers who engaged with Chatsi converted at 2.35%, compared with 0.81% for non-engaged sessions. In the first month, $111,381 in orders were attributed to Chatsi conversations. 50/50 A/B tests confirm the results - ask us how. SFCC Merchant | Luxury goods Shoppers exposed to Chatsi converted at 2.39%, compared with 0.31% for non-exposed sessions. In the first two months, 74 orders totaling $83,890 followed Chatsi conversations. Average order size also grew. These are observed results and A/B tests from live deployments and real data. We are happy to review your traffic and see if Chatsi would help your site with verified incremental lift.

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