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[
 ![ChatSales](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ad07fd9156a1c382c092e90e83f6e3ec/chatsales.png "ChatSales")
](/products/chatsales/reviews)

# ChatSales Discussions

ChatSales is a CRM for small and mid-size businesses that sell over WhatsApp, Instagram and Facebook Messenger, built for teams in Latin America. Every chat lands in one shared inbox connected to the official WhatsApp Business API (with coexistence you can keep using the WhatsApp Business app on the same number). New chats are assigned to your team automatically, with internal notes, tags and a visual sales pipeline that shows the stage of every customer. Chloe, the built-in AI agent, answers customers 24/7 from your own business information, qualifies leads, updates the CRM and hands the conversation to a person when needed. AI is included in every plan up to a usage limit, then billed per use. Also included: broadcasts with Meta-approved templates, message flows and keyword automations, follow-ups that fire when a customer hasn't replied, payment links (Mercado Pago), per-agent reports and leads by Click-to-WhatsApp ad. Meta's official API fees are paid directly to Meta, with no markup. Plans start at US$29 a month; you can create an account and try it free, with no card.

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